North America IT Services Market

North America IT Services Market Size, Share, Growth Drivers & Key Players

At a Compound Annual Growth Rate (CAGR) of 7.0% over the course of the forecast period, the size of the North America IT Services Market is anticipated to increase from USD 500.0 billion in 2022 to USD 700.6 billion by 2027.

The North America IT Services Market is poised for substantial growth in the coming years, driven by several key factors:

  • Digital Transformation Initiatives:
  • Increasing Adoption of Cloud Services:
  • Cybersecurity Concerns:
  • Remote Workforce Trends:
  • Data Explosion and Analytics:
  • Focus on Customer Experience:
  • Regulatory Compliance Requirements:

These growth factors collectively contribute to the expansion of the North America IT services market, driving demand for a wide range of IT solutions and services across industries.

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Digital Transformation Initiatives: Businesses across industries are undergoing digital transformation to improve operational efficiency, enhance customer experiences, and stay competitive in the digital age. This drives the demand for IT services that support digital initiatives such as cloud computing, data analytics, IoT, and AI.

Increasing Adoption of Cloud Services: The adoption of cloud computing services continues to grow rapidly as organizations seek scalable, flexible, and cost-effective IT solutions. Cloud services offer benefits such as reduced infrastructure costs, improved collaboration, and enhanced accessibility, driving demand for cloud-related IT services.

Cybersecurity Concerns: With the rising frequency and sophistication of cyber threats, organizations are prioritizing cybersecurity measures to protect their digital assets, data, and systems. This includes investing in cybersecurity services such as threat detection, incident response, and compliance management, driving growth in the IT security services market.

Remote Workforce Trends: The shift to remote work, accelerated by the COVID-19 pandemic, has increased the demand for IT services that support remote collaboration, communication, and productivity. This includes services such as virtual desktop infrastructure (VDI), cloud-based collaboration tools, and cybersecurity solutions tailored for remote work environments.

Data Explosion and Analytics: The proliferation of data from various sources, including IoT devices, social media, and online transactions, creates opportunities for IT services related to data management, analytics, and insights generation. Organizations are leveraging big data analytics, machine learning, and AI technologies to extract value from data and drive data-driven decision-making.

Focus on Customer Experience: Businesses are increasingly prioritizing customer experience to differentiate themselves in the market and build customer loyalty. This drives demand for IT services that enable personalized marketing, customer relationship management (CRM), omnichannel engagement, and customer analytics.

Regulatory Compliance Requirements: Compliance with regulations such as GDPR, CCPA, HIPAA, and PCI DSS is critical for organizations operating in North America. This drives demand for IT services that help organizations achieve and maintain compliance through data protection, privacy controls, and regulatory reporting.

These companies offer diverse IT services and solutions tailored to meet the evolving needs of businesses in North America, contributing to their market share and competitive position in the region.

  • Hewlett Packard Enterprise (US)
  • Capgemini (France)
  • Fujitsu (Japan)
  • SAP (Germany)
  • Nokia Networks (Finland)

Hewlett Packard Enterprise (HPE):

  • Market Share: HPE is a prominent player in the North America IT services market, particularly known for its infrastructure solutions and services.
  • Key Offerings: HPE offers a wide range of IT services, including hybrid cloud solutions, data center services, edge computing solutions, IT infrastructure management, cybersecurity services, and consulting services.

Capgemini (France)

  • Market Share: Capgemini is a leading global consulting, technology, and IT services provider with a notable presence in North America.
  • Key Offerings: Capgemini offers a comprehensive suite of IT services, including digital transformation, cloud services, application development and management, cybersecurity, enterprise resource planning (ERP) implementation, and consulting services.

Fujitsu (Japan)

  • Market Share: Fujitsu is a major IT services provider with a strong presence in Japan and significant operations in North America.
  • Key Offerings: Fujitsu provides a range of IT services, including infrastructure services, cloud solutions, application services, cybersecurity, digital workplace solutions, and consulting services.

SAP (Germany)

  • Market Share: SAP is a leading enterprise software company headquartered in Germany, offering a wide range of IT solutions and services globally, including North America.
  • Key Offerings: SAP offers enterprise application software, including ERP, CRM, supply chain management (SCM), human capital management (HCM), business intelligence (BI), and analytics solutions. Additionally, SAP provides cloud services, platform-as-a-service (PaaS), and consulting services.

Nokia Networks (Finland)

  • Market Share: Nokia Networks, a division of Nokia Corporation, is a key player in the telecommunications industry with a presence in North America.
  • Key Offerings: Nokia Networks provides a range of IT services and solutions tailored for telecommunications operators, including network infrastructure, software-defined networking (SDN), virtualization, 5G network solutions, cybersecurity, managed services, and consulting services.

Related Reports:

North America IT Services Market by Service Type, Deployment Mode, Organization Size, Business Function, Vertical (BFSI, Government and Defense, Healthcare, and Consumer Goods and Retail) and Country - Forecast to 2027

North America IT Services Market Size,  Share & Growth Report
Report Code
TC 4910
RI Published ON
1/2/2023
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