US Managed Services Market

The managed services market in the US is projected to expand as enterprises accelerate cloud migration across core business operations. The market is expected to grow from USD 128.07 billion in 2025 to USD 162.52 billion by 2030, at a CAGR of 4.9%. This growth reflects rising operational complexity in hybrid and multicloud enterprise IT environments across the US. Enterprises across various industries are increasingly outsourcing infrastructure operations to enhance resilience and minimize internal management overhead. Rising cybersecurity exposure is driving greater reliance on managed service providers to deliver continuous protection and enterprise risk oversight. AI-driven workloads and distributed work models are increasing demand for managed platforms that offer automation, observability, and integrated governance.

Across the US, managed service providers are expanding capabilities to support cloud-centric enterprises, growing AI workloads, and managing intensifying cybersecurity risks. Providers are enhancing managed infrastructure, security operations, network services, and multicloud management to enable automation, governance, and continuous operational resilience. Organizations across industries, including technology, banking, retail, healthcare, and manufacturing, are increasingly outsourcing critical operations to reduce internal complexity, address talent shortages, and achieve predictable service quality.

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In November 2025, Kyndryl (US) agreed to acquire Solvinity, a Dutch provider of secure managed cloud platforms and services. The deal expands Kyndryl’s sovereign and hybrid cloud capabilities by combining its advisory and managed services with Solvinity’s security-focused offerings to modernize, secure, and automate highly sensitive, compliance-driven workloads.

IBM

IBM is a global technology and consulting company known for leadership in hybrid cloud, AI, and enterprise infrastructure. It operates one of the world’s most mature service portfolios built on automation, analytics, and secure digital operations. In the managed services market, IBM delivers a highly integrated suite spanning hybrid-cloud operations, managed security, automation-driven infrastructure management, and AI-enabled service delivery, delivered through platforms such as IBM Cloud, Red Hat OpenShift, and IBM Watson. Procurement teams view IBM as a strategic partner for operating large, complex, and compliance-intensive environments that require high reliability and governance. Its strengths include standardized service frameworks, autonomous operations, and deep expertise across financial services, healthcare, manufacturing, and public-sector workloads.

ACCENTURE

Accenture is a global professional services firm specializing in consulting, technology, and outsourcing, operating in more than 120 countries. It is recognized for delivering large-scale digital transformations and technology-enabled operational models. In the managed services market, Accenture offers comprehensive, industry-specific capabilities spanning cloud operations, application management, cybersecurity, data platforms, intelligent automation, and business process services. Its managed services framework emphasizes outcome-based contracting, continuous modernization, and scalable multiservice integration—making it a preferred partner for enterprises navigating hybrid-cloud environments and complex vendor ecosystems. Procurement teams benefit from Accenture’s strong governance models, global delivery centers, and an automation-led approach that reduces operational effort while improving service predictability.

Market Ranking

In 2025, the US managed services market was led by a strong group of enterprise-scale providers, with Accenture, IBM, DXC Technology, and Kyndryl collectively representing approximately 50–55% of market share. Accenture continued to expand its cloud, security, and industry-specific managed operations across financial services, retail, and healthcare. IBM strengthened its hybrid-cloud and AI-driven managed infrastructure services through Red Hat automation and enhanced multicloud governance, targeting large enterprises modernizing their legacy estates. Kyndryl accelerated growth by establishing new managed networks, modernizing mainframes, and developing intelligent operations centers across major US metropolitan areas. DXC Technology focused on managed applications, analytics operations, and infrastructure outsourcing for manufacturing, government, and regulated industries. Emerging challengers such as Cognizant, Infosys, and HCLTech expanded their US presence with automation-first delivery, cloud FinOps, and platform-based managed services. Together, these developments highlight the US market’s shift toward autonomous operations, cost-optimized cloud management, and mission-critical IT reliability.   

Related Reports:

US Managed Services Market by Service Type (Managed IT Infrastructure & Data Center Services, Network Services, Security Services, Communication & Collaboration Services, Mobility Services), by Organization Size, and Vertical – Forecast to 2030

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