Employee Experience Management Market

7500+ companies worldwide approach us every year for their revenue growth initiatives
Global top 2000 strategist rely on us for their growth strategies.
80% of fortune 2000 companies rely on our research to identify new revenue sources.
30000 High Growth Opportunities
95% renewal rate
KNOW MORE
  1. HOME
  2. Top Market Reports
  3. Employee Experience Management Market

Employee Experience Management Market by Offering (Software, Services), Standalone Software (Employee Survey & Feedback, Employee Engagement, Employee Recognition & Rewards), Industry (BFSI, Healthcare, IT & ITeS) and Region - Global Forecast to 2028

FREE BROCHURE FREE SAMPLE REPORT
Report Code: TC 8917 Jan, 2024, by marketsandmarkets.com

[218 Pages Report] The employee experience management market size is projected to grow from USD 6.8 billion in 2023 to USD 11.1 billion by 2028 at a CAGR of 10.2% during the forecast period. The one-size-fits-all approach is crumbling as employees crave customized experiences tailored to their unique needs and preferences. Companies are embracing personalized learning paths, flexible benefits, and recognition programs, attracting and retaining loyal, motivated employees, ultimately gaining a competitive edge.

Employee Experience Management Market

To know about the assumptions considered for the study, Request for Free Sample Report

Employee Experience Management Market

To know about the assumptions considered for the study, download the pdf brochure

Employee Experience Management Market Dynamics

Driver: Escalating demand for real-time performance management

Organizations are realizing the importance of adopting flexible and adaptive approaches to continuously evaluate, guide, and improve employee performance. This shift departs from traditional, infrequent performance reviews and instead embraces ongoing feedback loops and immediate recognition. Real-time performance management aligns with the changing work environment and meets the expectations of modern employees who seek prompt feedback and recognition. By utilizing technology and data analytics, solutions for employee experience management enable organizations to monitor and respond to performance metrics swiftly, leading to a more engaged and productive workforce. The increasing demand for real-time performance management as part of the broader employee experience management framework reflects a strategic focus on creating a responsive, adaptable, and supportive work environment that promotes individual and collective success.

Restraint: Data privacy concerns

As organizations continue to gather and analyze employee data to improve the overall employee experience, there is a growing concern about the possible invasion of privacy. Employees may feel uneasy about how much of their personal and professional information is being monitored and utilized. This concern can lead to resistance from both employers, who are wary of potential legal consequences, and employees, who may be afraid of violating their privacy rights. Striking a balance between extracting valuable insights from employee data and ensuring strict compliance with privacy regulations is a significant challenge for EXM providers.

Opportunity: Reduced burnout and increased well-being

According to recent findings by Slack, middle managers in the United States are experiencing a significant issue of burnout. 43% of middle managers face burnout, which is higher than other worker groups. Moreover, women have a 32% higher burnout rate compared to men. This highlights the need for practical solutions to address this problem. Harvard research estimates employee burnout costs American businesses up to USD 190 billion annually. This highlights a significant opportunity for innovative employee experience management solutions that can help organizations tackle and prevent burnout. Tools like Microsoft's Viva Insights can identify potential burnout indicators such as extended working hours, allowing companies to invest in comprehensive employee experience management strategies. As businesses increasingly recognize the impact of burnout on their bottom line, there is a growing market for solutions that proactively manage and enhance the overall employee experience.

Challenge: Remote workers to pose unique hurdles for organizations

Communication and collaboration can become complex when employees are not physically present in an office, impacting transparency and alignment between employees and management. Onboarding, a critical element in fostering a robust employee-organization relationship, requires careful planning for remote workers to ensure a smooth integration process. The lack of a shared workspace may hinder managers from appreciating team members, recognizing their efforts, or providing timely feedback. If left unaddressed, these challenges can negatively impact the overall employee experience.

To navigate the complexities of remote work, organizations should establish robust communication channels that foster connections among remote employees, managers, and C-level executives. Additionally, creating a comprehensive remote onboarding experience is crucial, including a clear organizational mission, technical training, interpretation of critical responsibilities, and the introduction of essential resources. Addressing these challenges is essential to maintaining a positive and engaging employee experience in the remote work paradigm.

Ecosystem Of Employee Experience Management Market

Employee Experience Management Market

The BFSI industry registered the highest CAGR in the employee experience management market during the forecast period.

Employee experience management is crucial in the BFSI industry to create a work environment that attracts top talent and ensures sustained engagement and productivity. Since the sector is dynamic and characterized by fast-paced operations and stringent regulatory frameworks, employee experience management strategies in BFSI focus on various aspects. To comply with industry changes, training and development programs are designed to equip employees with the necessary skills. The BFSI sector has been at the forefront of digital transformation, leveraging technology to streamline processes, improve efficiency, and enhance employee experience. Digital tools and platforms are often integrated to facilitate remote work, collaboration, and communication. Fostering a positive workplace culture is a crucial aspect of employee experience management in BFSI. This includes initiatives to enhance work-life balance, mental health support, and recognition for achievements. Organizations in the BFSI sector often invest in creating a transparent and ethical work environment, given the sensitive nature of financial services, where trust and integrity are paramount.

Employee engagement software is expected to hold the largest market size during the forecast.

Employee engagement refers to the level of emotional commitment and involvement that employees have towards their work, their organization, and its goals. A highly engaged workforce is characterized by individuals who feel a sense of purpose and enthusiasm about their roles and exhibit a solid connection to the organization's values and mission. Various factors contribute to employee engagement, including effective communication, supportive leadership, opportunities for professional development, and a positive work environment. Engaged employees are more likely to be productive, innovative, and committed to the long-term success of the organization. Leading solutions in the employee engagement market allow organizations to tailor the platform to their needs. This includes customization of surveys, feedback forms, and recognition programs, enabling organizations to align the software with their unique culture and goals. Organizations need to monitor and understand employee engagement levels through surveys and feedback mechanisms to identify areas for improvement, foster a positive workplace culture, and ultimately enhance overall employee satisfaction and performance.

Based on region, North America is expected to hold the largest market size during the forecast.

The North American region, which includes the United States and Canada, is at the forefront of shaping employee experience management. Both countries, with strong and sustainable economies, play a significant role in driving research and development (R&D) activities, influencing innovations in the employee experience management market. A recent survey by Slack highlights a concerning scenario in the United States, where 43% of middle managers are experiencing burnout, surpassing other worker groups. Notably, women's burnout rates are 32% higher than those of men. This issue has far-reaching consequences for businesses, with Harvard research estimating that employee burnout costs American companies up to $190 billion annually. Fortunately, proactive measures, such as utilizing tools like Microsoft's Viva Insights, can help identify employees at risk of burnout based on their work habits, such as those working beyond regular hours.

Employee Experience Management Market Size, and Share

Market Players:

The major vendors in this market include Qualtrics (US), SAP (Germany), Oracle (US), Microsoft (US), Workday (US), Zoom Video Communication (US), Culture AMP (Germany), Achievers (Canada), Workleap (Canada), SurveySparrow (US), 15Five (US), Awardco (US), Vantage Circle (US), Quantum Workplace (US), ClearCompany (US), Jostle (Canada), Kudos (Canada), Lattice (US), Bonusly (US), Motivosity (US), WorkTango (US), Blink (US), MO (UK), and Pixida (US). These players have adopted various growth strategies, such as partnerships, agreements and collaborations, new product launches and product enhancements, and acquisitions to expand their footprint in the employee experience management market.

Get online access to the report on the World's First Market Intelligence Cloud

  • Easy to Download Historical Data & Forecast Numbers
  • Company Analysis Dashboard for high growth potential opportunities
  • Research Analyst Access for customization & queries
  • Competitor Analysis with Interactive dashboard
  • Latest News, Updates & Trend analysis
Request Sample
Click on image to enlarge

Scope of the Report

Report Metrics

Details

Market size available for years

2018-2028

Base year considered

2022

Forecast period

2023–2028

Forecast units

Value (USD) Million/Billion

Segments Covered

By Offering (software and services), Industry and Region

Region covered

North America, Europe, Asia Pacific, Middle East & Africa, and Latin America

Companies covered

The major players in the employee experience management market are Qualtrics (US), SAP (Germany), Oracle (US), Microsoft (US), Workday (US), Zoom Video Communication (US), Culture AMP (Germany), Achievers (Canada), Workleap (Canada), SurveySparrow (US), 15Five (US), Awardco (US), Vantage Circle (US), Quantum Workplace (US), ClearCompany (US), Jostle (Canada), Kudos (Canada), Lattice (US), Bonusly (US), Motivosity (US), WorkTango (US), Blink (US), MO (UK), and Pixida (US).

This research report categorizes the employee experience management market to forecast revenues and analyze trends in each of the following submarkets:

Based on Component:
  • Software
    • Integrated Software
    • Standalone Software
      • Employee Survey & Feedback
      • Employee Engagement
      • Employee Recognition & Rewards
      • Employee Performance Management
      • Other Software
  • Services
    • Implementation & Integration
    • Support & Maintenance 
    • Training & Development
Based on Industry:
  • BFSI
  • Healthcare
  • IT & ITeS
  • Telecom
  • Government
  • Manufacturing
  • Other Industries
By Region:
  • North America
    • United States (US)
    • Canada
  • Europe
    • United Kingdom (UK)
    • Germany
    • France
    • Italy
    • Spain
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • Australia & New Zealand
    • Rest of Asia Pacific
  • Middle East and Africa
    • GCC Countries
      • UAE
      • KSA
      • Rest of GCC Countries
    • South Africa
    • Rest of the Middle East & Africa
  • Latin America
    • Brazil
    • Mexico
    • Rest of Latin America

Recent Developments:

  • In December 2023, Workleap acquired Pingboard, a US-based HR tech SaaS company. This acquisition adds new capabilities to the company’s family of software products, in line with Workleap’s vision of building a best-in-class ecosystem of workplace tools.
  • In October 2023, Qualtrics partnered with WorkJam, the world’s leading digital frontline workplace. The partnership will improve the frontline employees’ experience to enhance the customer experience. Qualtrics’ conversational intelligence technology will combine with WorkJam’s super app for frontline workers to give organizations a continuous pulse on the front lines of their businesses and surface insights into employees’ priorities, needs, and concerns.
  • In June 2023, SAP completed the sale of its stake in Qualtrics as Silver Lake and CPP Investments completed Qualtrics’ acquisition.
  •   In April 2023, Zoom announced the acquisition of Workvivo to continue expanding its collaboration platform for a digital-first workplace. This acquisition is expected to close in the first quarter of the fiscal year 2024 and will add Workvivo’s employee experience platform to Zoom’s offerings.

Frequently Asked Questions (FAQ):

To speak to our analyst for a discussion on the above findings, click Speak to Analyst

TABLE OF CONTENTS
 
1 INTRODUCTION (Page No. - 35)
    1.1 STUDY OBJECTIVES 
    1.2 MARKET DEFINITION 
    1.3 STUDY SCOPE 
           1.3.1 MARKET SEGMENTATION
           1.3.2 REGIONS COVERED
           1.3.3 INCLUSIONS & EXCLUSIONS
    1.4 YEARS CONSIDERED 
    1.5 CURRENCY CONSIDERED 
           TABLE 1 USD EXCHANGE RATES, 2020–2022
    1.6 STAKEHOLDERS 
    1.7 RECESSION IMPACT 
 
2 RESEARCH METHODOLOGY (Page No. - 39)
    2.1 RESEARCH DATA 
           FIGURE 1 EMPLOYEE EXPERIENCE MANAGEMENT MARKET: RESEARCH DESIGN
           2.1.1 SECONDARY DATA
                    2.1.1.1 Primary data from secondary sources
           2.1.2 PRIMARY DATA
                    2.1.2.1 Primary interviews with experts
                    2.1.2.2 List of key primary interview participants
                    2.1.2.3 Breakdown of primaries
                    2.1.2.4 Key data from primary sources
                    2.1.2.5 Key industry insights
    2.2 MARKET SIZE ESTIMATION 
           2.2.1 BOTTOM-UP APPROACH
                    2.2.1.1 Approach for capturing the market share using the bottom-up analysis (demand side)
                               FIGURE 2 BOTTOM-UP APPROACH
                               FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY, BOTTOM-UP (SUPPLY SIDE): COLLECTIVE REVENUE FROM SOFTWARE AND SERVICES OF MARKET
           2.2.2 TOP-DOWN APPROACH
                    2.2.2.1 Approach for capturing the market share using top-down analysis (supply side)
                               FIGURE 4 TOP-DOWN APPROACH
           2.2.3 EMPLOYEE EXPERIENCE MANAGEMENT MARKET ESTIMATION: DEMAND-SIDE ANALYSIS
                    FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY: DEMAND-SIDE ANALYSIS
           2.2.4 MARKET ESTIMATION: SUPPLY-SIDE ANALYSIS
                    FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY: SUPPLY-SIDE ANALYSIS
    2.3 MARKET BREAKDOWN AND DATA TRIANGULATION 
           FIGURE 7 DATA TRIANGULATION
    2.4 RESEARCH ASSUMPTIONS 
    2.5 RISK ASSESSMENT 
    2.6 LIMITATIONS 
    2.7 IMPACT OF RECESSION ON MARKET 
 
3 EXECUTIVE SUMMARY (Page No. - 49)
    FIGURE 8 EMPLOYEE EXPERIENCE MANAGEMENT MARKET, 2021–2028 (USD MILLION) 
 
4 PREMIUM INSIGHTS (Page No. - 51)
    4.1 EMPLOYEE EXPERIENCE MANAGEMENT MARKET OVERVIEW 
           FIGURE 9 ALIGNMENT OF EMPLOYEE VALUES AND COMPANY VISION TO DRIVE MARKET GROWTH
    4.2 MARKET, BY OFFERING 
           FIGURE 10 SERVICES SEGMENT TO REGISTER HIGHER GROWTH RATE DURING FORECAST PERIOD
    4.3 MARKET,  BY STANDALONE SOFTWARE 
           FIGURE 11 EMPLOYEE ENGAGEMENT SEGMENT ESTIMATED TO LEAD MARKET IN 2023
    4.4 MARKET, BY INDUSTRY 
           FIGURE 12 IT & ITES SEGMENT TO LEAD MARKET DURING FORECAST PERIOD
    4.5 NORTH AMERICA: MARKET, BY OFFERING AND TOP 3 INDUSTRIES, 2023 
           FIGURE 13 SOFTWARE AND IT & ITES TO ACCOUNT FOR LARGEST MARKET IN 2023
 
5 MARKET OVERVIEW AND INDUSTRY TRENDS (Page No. - 54)
    5.1 INTRODUCTION 
    5.2 MARKET DYNAMICS 
           FIGURE 14 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: EMPLOYEE EXPERIENCE MANAGEMENT MARKET
           5.2.1 DRIVERS
                    5.2.1.1 Escalating demand for real-time performance management
                    5.2.1.2 Enhancing employee experience through seamless technology integration
           5.2.2 RESTRAINTS
                    5.2.2.1 Budget constraints
                    5.2.2.2 Data privacy concerns
           5.2.3 OPPORTUNITIES
                    5.2.3.1 Reduced burnout and increased well-being
                    5.2.3.2 Talent attraction and retention
           5.2.4 CHALLENGES
                    5.2.4.1 Remote workers to pose unique hurdles for organizations
                    5.2.4.2 Quest to elevate employee productivity within organizational framework
    5.3 VALUE CHAIN ANALYSIS 
           FIGURE 15 EMPLOYEE EXPERIENCE MANAGEMENT MARKET: VALUE CHAIN ANALYSIS
    5.4 ECOSYSTEM 
           FIGURE 16 KEY PLAYERS IN MARKET ECOSYSTEM
           TABLE 2 ECOSYSTEM ANALYSIS: MARKET
    5.5 TECHNOLOGY ANALYSIS 
           5.5.1 KEY TECHNOLOGIES
                    5.5.1.1 Artificial Intelligence (AI) & Machine Learning (ML)
                    5.5.1.2 Internet of Things (IoT)
           5.5.2 ADJACENT TECHNOLOGIES
                    5.5.2.1 Blockchain
           5.5.3 COMPLEMENTARY TECHNOLOGIES
                    5.5.3.1 Data & Analytics
                    5.5.3.2 Text Analytics and Sentiment Analysis
    5.6 PORTER’S FIVE FORCES ANALYSIS 
           FIGURE 17 PORTER’S FIVE FORCES ANALYSIS: EMPLOYEE EXPERIENCE MANAGEMENT MARKET
           TABLE 3 IMPACT OF PORTER’S FIVE FORCES ON MARKET
           5.6.1 INTENSITY OF COMPETITIVE RIVALRY
           5.6.2 BARGAINING POWER OF SUPPLIERS
           5.6.3 BARGAINING POWER OF BUYERS
           5.6.4 THREAT OF SUBSTITUTES
           5.6.5 THREAT OF NEW ENTRANTS
    5.7 BUSINESS MODEL 
           5.7.1 BRIEF HISTORY OF EMPLOYEE EXPERIENCE MANAGEMENT SOLUTIONS
                    FIGURE 18 EVOLUTION OF EMPLOYEE EXPERIENCE MANAGEMENT SOLUTIONS
                    5.7.1.1 Early 2000s
                    5.7.1.2 2010s
                    5.7.1.3 2020s
                    5.7.1.4 Present
                               FIGURE 19 EMPLOYEE EXPERIENCE MANAGEMENT TOOLS, FRAMEWORKS, AND TECHNIQUES
    5.8 IMPACT OF EMPLOYEE EXPERIENCE MANAGEMENT ON ADJACENT NICHE TECHNOLOGIES 
           5.8.1 HUMAN RESOURCES INFORMATION SYSTEMS (HRIS)
           5.8.2 ARTIFICIAL INTELLIGENCE (AI) AND PREDICTIVE ANALYTICS
           5.8.3 EMPLOYEE ONBOARDING SOLUTIONS
           5.8.4 WORKFORCE PLANNING TOOLS
           5.8.5 EMPLOYEE ENGAGEMENT PLATFORMS
           5.8.6 INTERNAL COMMUNICATION TOOLS
           5.8.7 LEARNING AND DEVELOPMENT TECHNOLOGIES
    5.9 FUTURE OF EMPLOYEE EXPERIENCE MANAGEMENT MARKET LANDSCAPE 
    5.10 TRENDS/DISRUPTIONS IMPACTING CUSTOMERS’ BUSINESSES 
           FIGURE 20 REVENUE SHIFT IN MARKET
    5.11 BEST PRACTICES OF EMPLOYEE EXPERIENCE MANAGEMENT 
    5.12 USE CASES 
           5.12.1 CASE STUDY 1: SAP HELPED AKT GLOBAL BUILD ENGAGING DIGITAL WORK EXPERIENCE FOR REMOTE WORKFORCE
           5.12.2 CASE STUDY 2: SHARESIES BUILT THRIVING FEEDBACK-DRIVEN, HIGH-PERFORMING CULTURE WITH CULTURE AMP
           5.12.3 CASE STUDY 3: NEW SUN LIFE ENHANCED EMPLOYEE EXPERIENCE USING WORKDAY
           5.12.4 CASE STUDY 4: PCA GROUP ENHANCED EMPLOYEE EXPERIENCE USING CLEARCOMPANY
    5.13 PRICING ANALYSIS 
           5.13.1 AVERAGE SELLING PRICE TREND OF KEY PLAYERS, BY SOLUTION
                    FIGURE 21 AVERAGE SELLING PRICE TREND OF KEY PLAYERS,  BY SOLUTION (USD PER USER/YEAR)
                    TABLE 4 AVERAGE SELLING PRICE TREND OF KEY PLAYERS, BY SOLUTION (USD PER USER/YEAR)
           5.13.2 INDICATIVE PRICING ANALYSIS OF EMPLOYEE EXPERIENCE MANAGEMENT KEY PLAYERS
                    TABLE 5 INDICATIVE PRICING ANALYSIS OF EMPLOYEE EXPERIENCE MANAGEMENT
    5.14 PATENT ANALYSIS 
           5.14.1 METHODOLOGY
                    FIGURE 22 LIST OF MAJOR PATENTS FOR EMPLOYEE EXPERIENCE MANAGEMENT
                    TABLE 6 LIST OF MAJOR PATENTS
    5.15 REGULATORY LANDSCAPE 
           5.15.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
                    TABLE 7 NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
                    TABLE 8 EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
                    TABLE 9 ASIA PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
                    TABLE 10 MIDDLE EAST & AFRICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
                    TABLE 11 LATIN AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
                    5.15.1.1 North America
                               5.15.1.1.1 US
                               5.15.1.1.2 Canada
                    5.15.1.2 Europe
                    5.15.1.3 Asia Pacific
                               5.15.1.3.1 China
                               5.15.1.3.2 India
                               5.15.1.3.3 Australia
                               5.15.1.3.4 Japan
                    5.15.1.4 Middle East & Africa
                               5.15.1.4.1 UAE
                               5.15.1.4.2 KSA
                               5.15.1.4.3 South Africa
                    5.15.1.5 Latin America
                               5.15.1.5.1 Brazil
                               5.15.1.5.2 Mexico
    5.16 KEY STAKEHOLDERS AND BUYING CRITERIA 
           5.16.1 KEY STAKEHOLDERS IN BUYING PROCESS
                    FIGURE 23 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR INDUSTRY
                    TABLE 12 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR KEY INDUSTRIES (%)
           5.16.2 BUYING CRITERIA
                    FIGURE 24 KEY BUYING CRITERIA FOR KEY INDUSTRIES
                    TABLE 13 KEY BUYING CRITERIA FOR KEY INDUSTRIES
    5.17 KEY CONFERENCES & EVENTS, 2024 
                    TABLE 14 DETAILED LIST OF CONFERENCES & EVENTS, 2024
 
6 EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING (Page No. - 81)
    6.1 INTRODUCTION 
           6.1.1 OFFERING: MARKET DRIVERS
                    FIGURE 25 SERVICES SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD
                    TABLE 15 MARKET, BY OFFERING,  2018–2022 (USD MILLION)
                    TABLE 16 MARKET, BY OFFERING,  2023–2028 (USD MILLION)
    6.2 SOFTWARE 
           6.2.1 OPTIMIZING OVERALL EMPLOYEE JOURNEY WITH EMPLOYEE ENGAGEMENT SOFTWARE TO DRIVE MARKET GROWTH
                    FIGURE 26 STANDALONE SEGMENT TO ACCOUNT FOR LARGER MARKET SIZE DURING FORECAST PERIOD
                    TABLE 17 MARKET, BY SOFTWARE,  2018–2022 (USD MILLION)
                    TABLE 18 MARKET, BY SOFTWARE,  2023–2028 (USD MILLION)
                    TABLE 19 SOFTWARE: MARKET, BY REGION,  2018–2022 (USD MILLION)
                    TABLE 20 SOFTWARE: MARKET, BY REGION,  2023–2028 (USD MILLION)
           6.2.2 INTEGRATED SOFTWARE
                    TABLE 21 INTEGRATED SOFTWARE: MARKET, BY REGION,  2018–2022 (USD MILLION)
                    TABLE 22 INTEGRATED SOFTWARE: MARKET, BY REGION,  2023–2028 (USD MILLION)
           6.2.3 STANDALONE SOFTWARE
                    FIGURE 27 EMPLOYEE ENGAGEMENT SEGMENT TO ACCOUNT FOR LARGEST MARKET SIZE DURING FORECAST PERIOD
                    TABLE 23 MARKET, BY STANDALONE SOFTWARE,  2018–2022 (USD MILLION)
                    TABLE 24 MARKET, BY STANDALONE SOFTWARE,  2023–2028 (USD MILLION)
                    TABLE 25 STANDALONE SOFTWARE: MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 26 STANDALONE SOFTWARE: MARKET, BY REGION, 2023–2028 (USD MILLION)
                    6.2.3.1 Employee Survey & Feedback
                               TABLE 27 EMPLOYEE SURVEY & FEEDBACK: EMPLOYEE EXPERIENCE MANAGEMENT MARKET,  BY REGION, 2018–2022 (USD MILLION)
                               TABLE 28 EMPLOYEE SURVEY & FEEDBACK: MARKET,  BY REGION, 2023–2028 (USD MILLION)
                    6.2.3.2 Employee Engagement
                               TABLE 29 EMPLOYEE ENGAGEMENT: MARKET, BY REGION, 2018–2022 (USD MILLION)
                               TABLE 30 EMPLOYEE ENGAGEMENT: MARKET, BY REGION, 2023–2028 (USD MILLION)
                    6.2.3.3 Employee Recognition & Rewards
                               TABLE 31 EMPLOYEE RECOGNITION & REWARDS: MARKET, BY REGION, 2018–2022 (USD MILLION)
                               TABLE 32 EMPLOYEE RECOGNITION & REWARDS: MARKET, BY REGION, 2023–2028 (USD MILLION)
                    6.2.3.4 Employee Performance Management
                               TABLE 33 EMPLOYEE PERFORMANCE MANAGEMENT: MARKET, BY REGION, 2018–2022 (USD MILLION)
                               TABLE 34 EMPLOYEE PERFORMANCE MANAGEMENT: MARKET, BY REGION, 2023–2028 (USD MILLION)
                    6.2.3.5 Other Standalone Software
                               TABLE 35 OTHER STANDALONE SOFTWARE: MARKET,  BY REGION, 2018–2022 (USD MILLION)
                               TABLE 36 OTHER STANDALONE SOFTWARE: MARKET,  BY REGION, 2023–2028 (USD MILLION)
    6.3 SERVICES 
           6.3.1 SERVICES TO HELP CREATE POSITIVE AND ENGAGING WORK ENVIRONMENT
                    TABLE 37 SERVICES: MARKET, BY REGION,  2018–2022 (USD MILLION)
                    TABLE 38 SERVICES: MARKET, BY REGION,  2023–2028 (USD MILLION)
           6.3.2 INTEGRATION & IMPLEMENTATION
           6.3.3 SUPPORT & MAINTENANCE
           6.3.4 TRAINING & DEVELOPMENT
 
7 EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY (Page No. - 95)
    7.1 INTRODUCTION 
           7.1.1 INDUSTRY: MARKET DRIVERS
                    FIGURE 28 IT & ITES SEGMENT TO ACCOUNT FOR LARGEST MARKET SIZE DURING FORECAST PERIOD
                    TABLE 39 MARKET, BY INDUSTRY,  2018–2022 (USD MILLION)
                    TABLE 40 MARKET, BY INDUSTRY,  2023–2028 (USD MILLION)
    7.2 BFSI 
           7.2.1 EMPLOYEE EXPERIENCE MANAGEMENT TO HELP CREATE TRANSPARENT AND ETHICAL WORK ENVIRONMENT IN BFSI INDUSTRY
                    TABLE 41 BFSI: MARKET, BY REGION,  2018–2022 (USD MILLION)
                    TABLE 42 BFSI: MARKET, BY REGION,  2023–2028 (USD MILLION)
    7.3 HEALTHCARE 
           7.3.1 CULTURE OF COMPASSION AND COLLABORATION ENABLED BY EMPLOYEE EXPERIENCE MANAGEMENT IN HEALTHCARE TO DRIVE MARKET GROWTH
                    TABLE 43 HEALTHCARE: MARKET, BY REGION,  2018–2022 (USD MILLION)
                    TABLE 44 HEALTHCARE: MARKET, BY REGION,  2023–2028 (USD MILLION)
    7.4 IT & ITES 
           7.4.1 FLEXIBLE WORK ARRANGEMENTS AND RECOGNITION FOR ACHIEVEMENTS KEY TO KEEPING EMPLOYEES SATISFIED IN IT & ITES SECTOR
                    TABLE 45 IT & ITES: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION,  2018–2022 (USD MILLION)
                    TABLE 46 IT & ITES: MARKET, BY REGION,  2023–2028 (USD MILLION)
    7.5 TELECOM 
           7.5.1 OPPORTUNITIES FOR CAREER GROWTH, AND MENTORSHIP INITIATIVES CENTRAL TO RETAINING TOP TALENT IN TELECOM INDUSTRY
                    TABLE 47 TELECOM: MARKET, BY REGION,  2018–2022 (USD MILLION)
                    TABLE 48 TELECOM: MARKET, BY REGION,  2023–2028 (USD MILLION)
    7.6 GOVERNMENT 
           7.6.1 GOVERNMENTS LEVERAGING DIGITAL TOOLS TO ENHANCE EFFICIENCY
                    TABLE 49 GOVERNMENT: MARKET, BY REGION,  2018–2022 (USD MILLION)
                    TABLE 50 GOVERNMENT: MARKET, BY REGION,  2023–2028 (USD MILLION)
    7.7 MANUFACTURING 
           7.7.1 RECOGNITION PROGRAMS AND CONTRIBUTIONS TO CONTINUOUS IMPROVEMENT EFFORTS TO DRIVE GROWTH IN MANUFACTURING INDUSTRY
                    TABLE 51 MANUFACTURING: MARKET, BY REGION,  2018–2022 (USD MILLION)
                    TABLE 52 MANUFACTURING: MARKET, BY REGION,  2023–2028 (USD MILLION)
    7.8 OTHER INDUSTRIES 
           TABLE 53 OTHER INDUSTRIES: MARKET,  BY REGION, 2018–2022 (USD MILLION)
           TABLE 54 OTHER INDUSTRIES: MARKET,  BY REGION, 2023–2028 (USD MILLION)
 
8 EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION (Page No. - 105)
    8.1 INTRODUCTION 
           FIGURE 29 ASIA PACIFIC TO REGISTER HIGHEST CAGR DURING FORECAST PERIOD
           TABLE 55 MARKET, BY REGION, 2018–2022 (USD MILLION)
           TABLE 56 MARKET, BY REGION, 2023–2028 (USD MILLION)
    8.2 NORTH AMERICA 
           8.2.1 NORTH AMERICA: MARKET DRIVERS
           8.2.2 NORTH AMERICA: RECESSION IMPACT
                    FIGURE 30 NORTH AMERICA: MARKET SNAPSHOT
                    TABLE 57 NORTH AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION)
                    TABLE 58 NORTH AMERICA: MARKET, BY OFFERING,  2023–2028 (USD MILLION)
                    TABLE 59 NORTH AMERICA: MARKET, BY SOFTWARE,  2018–2022 (USD MILLION)
                    TABLE 60 NORTH AMERICA: MARKET, BY SOFTWARE,  2023–2028 (USD MILLION)
                    TABLE 61 NORTH AMERICA: MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION)
                    TABLE 62 NORTH AMERICA: MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION)
                    TABLE 63 NORTH AMERICA: MARKET, BY INDUSTRY,  2018–2022 (USD MILLION)
                    TABLE 64 NORTH AMERICA: MARKET, BY INDUSTRY,  2023–2028 (USD MILLION)
                    TABLE 65 NORTH AMERICA: MARKET, BY COUNTRY,  2018–2022 (USD MILLION)
                    TABLE 66 NORTH AMERICA: MARKET, BY COUNTRY,  2023–2028 (USD MILLION)
           8.2.3 US
                    8.2.3.1 Need for insights into employee engagement and challenges in US to drive market growth
                               TABLE 67 US: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION)
                               TABLE 68 US: MARKET, BY OFFERING,  2023–2028 (USD MILLION)
                               TABLE 69 US: MARKET, BY SOFTWARE,  2018–2022 (USD MILLION)
                               TABLE 70 US: MARKET, BY SOFTWARE,  2023–2028 (USD MILLION)
                               TABLE 71 US: MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION)
                               TABLE 72 US: MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION)
                               TABLE 73 US: MARKET, BY INDUSTRY,  2018–2022 (USD MILLION)
                               TABLE 74 US: MARKET, BY INDUSTRY,  2023–2028 (USD MILLION)
           8.2.4 CANADA
                    8.2.4.1 Elevating success with growing investments in employee experience management to drive market growth in Canada
                               TABLE 75 CANADA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION)
                               TABLE 76 CANADA: MARKET, BY OFFERING,  2023–2028 (USD MILLION)
                               TABLE 77 CANADA: MARKET, BY SOFTWARE,  2018–2022 (USD MILLION)
                               TABLE 78 CANADA: MARKET, BY SOFTWARE,  2023–2028 (USD MILLION)
                               TABLE 79 CANADA: MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION)
                               TABLE 80 CANADA: MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION)
                               TABLE 81 CANADA: MARKET, BY INDUSTRY,  2018–2022 (USD MILLION)
                               TABLE 82 CANADA: MARKET, BY INDUSTRY,  2023–2028 (USD MILLION)
    8.3 EUROPE 
           8.3.1 EUROPE: MARKET DRIVERS
           8.3.2 EUROPE: RECESSION IMPACT
                    TABLE 83 EUROPE: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION)
                    TABLE 84 EUROPE: MARKET, BY OFFERING,  2023–2028 (USD MILLION)
                    TABLE 85 EUROPE: MARKET, BY SOFTWARE,  2018–2022 (USD MILLION)
                    TABLE 86 EUROPE: MARKET, BY SOFTWARE,  2023–2028 (USD MILLION)
                    TABLE 87 EUROPE: MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION)
                    TABLE 88 EUROPE: MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION)
                    TABLE 89 EUROPE: MARKET, BY INDUSTRY,  2018–2022 (USD MILLION)
                    TABLE 90 EUROPE: MARKET, BY INDUSTRY,  2023–2028 (USD MILLION)
                    TABLE 91 EUROPE: MARKET, BY COUNTRY,  2018–2022 (USD MILLION)
                    TABLE 92 EUROPE: MARKET, BY COUNTRY,  2023–2028 (USD MILLION)
           8.3.3 UK
                    8.3.3.1 Prioritizing employee experience in UK amidst skills shortage to drive market growth
                               TABLE 93 UK: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION)
                               TABLE 94 UK: MARKET, BY OFFERING,  2023–2028 (USD MILLION)
                               TABLE 95 UK: MARKET, BY SOFTWARE,  2018–2022 (USD MILLION)
                               TABLE 96 UK: MARKET, BY SOFTWARE,  2023–2028 (USD MILLION)
                               TABLE 97 UK: MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION)
                               TABLE 98 UK: MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION)
                               TABLE 99 UK: MARKET, BY INDUSTRY,  2018–2022 (USD MILLION)
                               TABLE 100 UK: MARKET, BY INDUSTRY,  2023–2028 (USD MILLION)
           8.3.4 ITALY
                    8.3.4.1 Majority of Italian employees expressing their commitment to stay to fuel growth
                               TABLE 101 ITALY: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION)
                               TABLE 102 ITALY: MARKET, BY OFFERING,  2023–2028 (USD MILLION)
                               TABLE 103 ITALY: MARKET, BY SOFTWARE,  2018–2022 (USD MILLION)
                               TABLE 104 ITALY: MARKET, BY SOFTWARE,  2023–2028 (USD MILLION)
                               TABLE 105 ITALY: MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION)
                               TABLE 106 ITALY: MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION)
                               TABLE 107 ITALY: MARKET, BY INDUSTRY,  2018–2022 (USD MILLION)
                               TABLE 108 ITALY: MARKET, BY INDUSTRY,  2023–2028 (USD MILLION)
           8.3.5 GERMANY
                    8.3.5.1 Evolving work culture and engagement trends in Germany to drive market growth
           8.3.6 FRANCE
                    8.3.6.1 France’s priority to improve employee well-being to fuel market growth
           8.3.7 SPAIN
                    8.3.7.1 Technology to play pivotal role in Spain’s employee experience management efforts
           8.3.8 REST OF EUROPE
    8.4 ASIA PACIFIC 
           8.4.1 ASIA PACIFIC: MARKET DRIVERS
           8.4.2 ASIA PACIFIC: RECESSION IMPACT
                    FIGURE 31 ASIA PACIFIC: EMPLOYEE EXPERIENCE MANAGEMENT MARKET SNAPSHOT
                    TABLE 109 ASIA PACIFIC: MARKET, BY OFFERING, 2018–2022 (USD MILLION)
                    TABLE 110 ASIA PACIFIC: MARKET, BY OFFERING,  2023–2028 (USD MILLION)
                    TABLE 111 ASIA PACIFIC: MARKET, BY SOFTWARE,  2018–2022 (USD MILLION)
                    TABLE 112 ASIA PACIFIC: MARKET, BY SOFTWARE,  2023–2028 (USD MILLION)
                    TABLE 113 ASIA PACIFIC: MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION)
                    TABLE 114 ASIA PACIFIC: MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION)
                    TABLE 115 ASIA PACIFIC: MARKET, BY INDUSTRY,  2018–2022 (USD MILLION)
                    TABLE 116 ASIA PACIFIC: MARKET, BY INDUSTRY,  2023–2028 (USD MILLION)
                    TABLE 117 ASIA PACIFIC: MARKET, BY COUNTRY,  2018–2022 (USD MILLION)
                    TABLE 118 ASIA PACIFIC: MARKET, BY COUNTRY,  2023–2028 (USD MILLION)
           8.4.3 CHINA
                    8.4.3.1 Government policies and regulations to play crucial role in shaping employee experience management strategies
                               TABLE 119 CHINA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION)
                               TABLE 120 CHINA: MARKET, BY OFFERING,  2023–2028 (USD MILLION)
                               TABLE 121 CHINA: MARKET, BY SOFTWARE,  2018–2022 (USD MILLION)
                               TABLE 122 CHINA: MARKET, BY SOFTWARE,  2023–2028 (USD MILLION)
                               TABLE 123 CHINA: MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION)
                               TABLE 124 CHINA: MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION)
                               TABLE 125 CHINA: MARKET, BY INDUSTRY,  2018–2022 (USD MILLION)
                               TABLE 126 CHINA: MARKET, BY INDUSTRY,  2023–2028 (USD MILLION)
           8.4.4 INDIA
                    8.4.4.1 Integration of AI and advanced technologies to reshape employee experience landscape in India
                               TABLE 127 INDIA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION)
                               TABLE 128 INDIA: MARKET, BY OFFERING,  2023–2028 (USD MILLION)
                               TABLE 129 INDIA: MARKET, BY SOFTWARE,  2018–2022 (USD MILLION)
                               TABLE 130 INDIA: MARKET, BY SOFTWARE,  2023–2028 (USD MILLION)
                               TABLE 131 INDIA: MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION)
                               TABLE 132 INDIA: MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION)
                               TABLE 133 INDIA: MARKET, BY INDUSTRY,  2018–2022 (USD MILLION)
                               TABLE 134 INDIA: MARKET, BY INDUSTRY,  2023–2028 (USD MILLION)
           8.4.5 JAPAN
                    8.4.5.1 Aging population and evolving work preferences to fuel employee experience management in Japan
           8.4.6 AUSTRALIA & NEW ZEALAND
                    8.4.6.1 Robust investments in employee development and well-being initiatives to drive market growth
           8.4.7 REST OF ASIA PACIFIC
    8.5 MIDDLE EAST & AFRICA 
           8.5.1 MIDDLE EAST & AFRICA: MARKET DRIVERS
           8.5.2 MIDDLE EAST & AFRICA: RECESSION IMPACT
                    TABLE 135 MIDDLE EAST & AFRICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION)
                    TABLE 136 MIDDLE EAST & AFRICA: MARKET, BY OFFERING, 2023–2028 (USD MILLION)
                    TABLE 137 MIDDLE EAST & AFRICA: MARKET, BY SOFTWARE, 2018–2022 (USD MILLION)
                    TABLE 138 MIDDLE EAST & AFRICA: MARKET, BY SOFTWARE, 2023–2028 (USD MILLION)
                    TABLE 139 MIDDLE EAST & AFRICA: MARKET,  BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION)
                    TABLE 140 MIDDLE EAST & AFRICA: MARKET,  BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION)
                    TABLE 141 MIDDLE EAST & AFRICA: MARKET, BY INDUSTRY, 2018–2022 (USD MILLION)
                    TABLE 142 MIDDLE EAST & AFRICA: MARKET, BY INDUSTRY, 2023–2028 (USD MILLION)
                    TABLE 143 MIDDLE EAST & AFRICA: MARKET, BY COUNTRY, 2018–2022 (USD MILLION)
                    TABLE 144 MIDDLE EAST & AFRICA: MARKET, BY COUNTRY, 2023–2028 (USD MILLION)
           8.5.3 GCC COUNTRIES
                    TABLE 145 GCC COUNTRIES: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION)
                    TABLE 146 GCC COUNTRIES: MARKET, BY OFFERING,  2023–2028 (USD MILLION)
                    TABLE 147 GCC COUNTRIES: MARKET, BY SOFTWARE,  2018–2022 (USD MILLION)
                    TABLE 148 GCC COUNTRIES: MARKET, BY SOFTWARE,  2023–2028 (USD MILLION)
                    TABLE 149 GCC COUNTRIES: MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION)
                    TABLE 150 GCC COUNTRIES: MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION)
                    TABLE 151 GCC COUNTRIES: MARKET, BY INDUSTRY,  2018–2022 (USD MILLION)
                    TABLE 152 GCC COUNTRIES: MARKET, BY INDUSTRY,  2023–2028 (USD MILLION)
                    TABLE 153 GCC COUNTRIES: MARKET, BY COUNTRY,  2018–2022 (USD MILLION)
                    TABLE 154 GCC COUNTRIES: MARKET, BY COUNTRY,  2023–2028 (USD MILLION)
                    8.5.3.1 UAE
                               8.5.3.1.1 Technological advancements and growing economy to drive employee experience management in UAE
                    8.5.3.2 KSA
                               8.5.3.2.1 Growing population and expanding urban centers to drive market in KSA
                    8.5.3.3 Rest of GCC countries
           8.5.4 SOUTH AFRICA
                    8.5.4.1 Prioritizing employee well-being & rising adoption of flexible work arrangements to drive market
           8.5.5 REST OF MIDDLE EAST & AFRICA
    8.6 LATIN AMERICA 
           8.6.1 LATIN AMERICA: MARKET DRIVERS
           8.6.2 LATIN AMERICA: RECESSION IMPACT
                    TABLE 155 LATIN AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION)
                    TABLE 156 LATIN AMERICA: MARKET, BY OFFERING,  2023–2028 (USD MILLION)
                    TABLE 157 LATIN AMERICA: MARKET, BY SOFTWARE,  2018–2022 (USD MILLION)
                    TABLE 158 LATIN AMERICA: MARKET, BY SOFTWARE,  2023–2028 (USD MILLION)
                    TABLE 159 LATIN AMERICA: MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION)
                    TABLE 160 LATIN AMERICA: MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION)
                    TABLE 161 LATIN AMERICA: MARKET, BY INDUSTRY,  2018–2022 (USD MILLION)
                    TABLE 162 LATIN AMERICA: MARKET, BY INDUSTRY,  2023–2028 (USD MILLION)
                    TABLE 163 LATIN AMERICA: MARKET, BY COUNTRY,  2018–2022 (USD MILLION)
                    TABLE 164 LATIN AMERICA: MARKET, BY COUNTRY,  2023–2028 (USD MILLION)
           8.6.3 BRAZIL
                    8.6.3.1 Digital transformation in Brazil to drive market
                               TABLE 165 BRAZIL: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION)
                               TABLE 166 BRAZIL: MARKET, BY OFFERING,  2023–2028 (USD MILLION)
                               TABLE 167 BRAZIL: MARKET, BY SOFTWARE,  2018–2022 (USD MILLION)
                               TABLE 168 BRAZIL: MARKET, BY SOFTWARE,  2023–2028 (USD MILLION)
                               TABLE 169 BRAZIL: MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION)
                               TABLE 170 BRAZIL: MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION)
                               TABLE 171 BRAZIL: MARKET, BY INDUSTRY,  2018–2022 (USD MILLION)
                               TABLE 172 BRAZIL: MARKET, BY INDUSTRY,  2023–2028 (USD MILLION)
           8.6.4 MEXICO
                    8.6.4.1 Mexico’s workforce and imperative of employee experience management to drive market growth
           8.6.5 REST OF LATIN AMERICA
 
9 COMPETITIVE LANDSCAPE (Page No. - 157)
    9.1 INTRODUCTION 
    9.2 KEY PLAYER STRATEGIES/RIGHT TO WIN 
           TABLE 173 OVERVIEW OF STRATEGIES DEPLOYED BY KEY EMPLOYEE EXPERIENCE MANAGEMENT TECHNOLOGY VENDORS
    9.3 REVENUE ANALYSIS 
           FIGURE 32 REVENUE ANALYSIS FOR KEY COMPANIES IN PAST 5 YEARS
    9.4 EMPLOYEE EXPERIENCE MANAGEMENT MARKET SHARE ANALYSIS 
           FIGURE 33 SHARE OF LEADING COMPANIES IN MARKET
           TABLE 174 MARKET: DEGREE OF COMPETITION
    9.5 COMPANY EVALUATION MATRIX 
           9.5.1 STARS
           9.5.2 EMERGING LEADERS
           9.5.3 PERVASIVE PLAYERS
           9.5.4 PARTICIPANTS
                    FIGURE 34 MARKET: COMPANY EVALUATION MATRIX, 2022
           9.5.5 MARKET: COMPANY FOOTPRINT
                    TABLE 175 COMPANY FOOTPRINT FO KEY PLYERS
                    TABLE 176 OFFERING FOOTPRINT
                    TABLE 177 INDUSTRY FOOTPRINT
                    TABLE 178 REGION FOOTPRINT
    9.6 STARTUP/SME EVALUATION MATRIX, 2022 
           9.6.1 PROGRESSIVE COMPANIES
           9.6.2 RESPONSIVE COMPANIES
           9.6.3 DYNAMIC COMPANIES
           9.6.4 STARTING BLOCKS
                    FIGURE 35 MARKET: STARTUP/SME EVALUATION MATRIX, 2022
           9.6.5 COMPETITIVE BENCHMARKING
                    TABLE 179 MARKET: DETAILED LIST OF KEY STARTUPS/SMES
                    TABLE 180 MARKET: COMPETITIVE BENCHMARKING OF KEY STARTUPS/SMES
    9.7 RANKING OF KEY MARKET PLAYERS IN MARKET, 2022 
           FIGURE 36 RANKING OF KEY EMPLOYEE EXPERIENCE MANAGEMENT VENDORS, 2022
    9.8 COMPETITIVE SCENARIO 
           9.8.1 PRODUCT LAUNCHES
                    TABLE 181 MARKET: PRODUCT LAUNCHES, 2019–2022
           9.8.2 DEALS
                    TABLE 182 EMPLOYEE EXPERIENCE MANAGEMENT MARKET: DEALS, 2020–2022
    9.9 EMPLOYEE EXPERIENCE MANAGEMENT PRODUCT BENCHMARKING 
           9.9.1 PROMINENT EMPLOYEE EXPERIENCE MANAGEMENT SOLUTIONS
                    TABLE 183 COMPARATIVE ANALYSIS OF PROMINENT EMPLOYEE EXPERIENCE MANAGEMENT SOLUTIONS
                    9.9.1.1 Culture Amp Employee Experience Platform
                    9.9.1.2 Workleap Officevibe
                    9.9.1.3 Qualtrics Employee Experience
                    9.9.1.4 Workday Employee Experience
    9.10 VALUATION AND FINANCIAL METRICS OF KEY EMPLOYEE EXPERIENCE MANAGEMENT VENDORS 
           FIGURE 37 VALUATION AND FINANCIAL METRICS OF KEY EMPLOYEE EXPERIENCE MANAGEMENT VENDORS
 
COMPANY PROFILES (Page No. - 172)
     10.1 MAJOR PLAYERS 
(Business overview, Products /Solutions/Services offered, Recent developments, MnM view, Right to win, Strategic choices made, and Weaknesses and Competitive threats)*
             10.1.1 QUALTRICS
                       TABLE 184 QUALTRICS: BUSINESS OVERVIEW
                       TABLE 185 QUALTRICS: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                       TABLE 186 QUALTRICS: DEALS
             10.1.2 SAP
                       TABLE 187 SAP: BUSINESS OVERVIEW
                       FIGURE 38 SAP: COMPANY SNAPSHOT
                       TABLE 188 SAP: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                       TABLE 189 SAP: DEALS
             10.1.3 ORACLE
                       TABLE 190 ORACLE: BUSINESS OVERVIEW
                       FIGURE 39 ORACLE: COMPANY SNAPSHOT
                       TABLE 191 ORACLE: PRODUCTS/SOLUTIONS OFFERED
                       TABLE 192 ORACLE: DEALS
             10.1.4 MICROSOFT
                       TABLE 193 MICROSOFT: BUSINESS OVERVIEW
                       FIGURE 40 MICROSOFT: COMPANY SNAPSHOT
                       TABLE 194 MICROSOFT: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                       TABLE 195 MICROSOFT: PRODUCT LAUNCHES
                       TABLE 196 MICROSOFT: DEALS
             10.1.5 WORKDAY
                       FIGURE 41 WORKDAY: COMPANY SNAPSHOT
                       TABLE 197 WORKDAY: BUSINESS OVERVIEW
                       TABLE 198 WORKDAY: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                       TABLE 199 WORKDAY: DEALS
             10.1.6 ZOOM VIDEO COMMUNICATIONS
                       TABLE 200 ZOOM VIDEO COMMUNICATIONS: BUSINESS OVERVIEW
                       FIGURE 42 ZOOM VIDEO COMMUNICATIONS: COMPANY SNAPSHOT
                       TABLE 201 ZOOM VIDEO COMMUNICATIONS: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                       TABLE 202 ZOOM VIDEO COMMUNICATIONS: DEALS
             10.1.7 ZOHO CORPORATION
                       TABLE 203 ZOHO CORPORATION: BUSINESS OVERVIEW
                       TABLE 204 ZOHO CORPORATION: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                       TABLE 205 ZOHO CORPORATION: DEALS
             10.1.8 CULTURE AMP
                       TABLE 206 CULTURE AMP: BUSINESS OVERVIEW
                       TABLE 207 CULTURE AMP: PRODUCTS/SOLUTIONS OFFERED
                       TABLE 208 CULTURE AMP: DEALS
             10.1.9 ACHIEVERS
                       TABLE 209 ACHIEVERS: BUSINESS OVERVIEW
                       TABLE 210 ACHIEVERS: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                       TABLE 211 ACHIEVERS: DEALS
             10.1.10 WORKLEAP
                       TABLE 212 WORKLEAP: BUSINESS OVERVIEW
                       TABLE 213 WORKLEAP: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                       TABLE 214 WORKLEAP: DEALS
             10.1.11 SURVEYSPARROW
             10.1.12 15FIVE
             10.1.13 AWARDCO
             10.1.14 VANTAGE CIRCLE
     10.2 STARTUPS/SMES 
             10.2.1 QUANTUM WORKPLACE
             10.2.2 CLEARCOMPANY
             10.2.3 JOSTEL
             10.2.4 KUDOS
             10.2.5 LATTICE
             10.2.6 BONUSLY
             10.2.7 MOTIVOSITY
             10.2.8 WORKTANGO
             10.2.9 BLINK
             10.2.10 MO
             10.2.11 PIXIDA
*Details on Business overview, Products /Solutions/Services offered, Recent developments, MnM view, Right to win, Strategic choices made, and Weaknesses and Competitive threats might not be captured in case of unlisted companies.
 
11 ADJACENT/RELATED MARKETS (Page No. - 204)
     11.1 INTRODUCTION TO ADJACENT MARKETS 
               TABLE 215 ADJACENT MARKETS AND FORECASTS
     11.2 LIMITATIONS 
     11.3 WORKFORCE MANAGEMENT 
             11.3.1 WORKFORCE MANAGEMENT MARKET, BY COMPONENT
                       TABLE 216 WORKFORCE MANAGEMENT MARKET, BY COMPONENT, 2018–2025 (USD MILLION)
                       TABLE 217 SOLUTIONS: WORKFORCE MANAGEMENT MARKET, BY REGION,  2018–2025 (USD MILLION)
                       TABLE 218 SERVICES: WORKFORCE MANAGEMENT MARKET, BY REGION,  2018–2025 (USD MILLION)
             11.3.2 WORKFORCE MANAGEMENT MARKET, BY SOLUTION
                       TABLE 219 WORKFORCE MANAGEMENT MARKET, BY SOLUTION, 2018–2025 (USD MILLION)
             11.3.3 WORKFORCE MANAGEMENT MARKET, BY SERVICE
                       TABLE 220 WORKFORCE MANAGEMENT MARKET, BY SERVICE, 2018–2025 (USD MILLION)
             11.3.4 WORKFORCE MANAGEMENT MARKET, BY DEVELOPMENT TYPE
                       TABLE 221 WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT TYPE,  2018–2025 (USD MILLION)
             11.3.5 WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE
                       TABLE 222 WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,  2018–2025 (USD MILLION)
             11.3.6 WORKFORCE MANAGEMENT MARKET, BY VERTICAL
                       TABLE 223 WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2018–2025 (USD MILLION)
     11.4 HR ANALYTICS MARKET 
             11.4.1 MARKET DEFINITION
             11.4.2 HR ANALYTICS MARKET, BY COMPONENT
                       TABLE 224 HR ANALYTICS MARKET, BY COMPONENT, 2017–2024 (USD MILLION)
                       TABLE 225 SOLUTIONS: HR ANALYTICS MARKET, BY REGION, 2017–2024 (USD MILLION)
                       TABLE 226 SERVICES: HR ANALYTICS MARKET, BY REGION, 2017–2024 (USD MILLION)
             11.4.3 HR ANALYTICS MARKET, BY SERVICE
                       TABLE 227 SERVICES: HR ANALYTICS MARKET, BY TYPE, 2017–2024 (USD MILLION)
             11.4.4 HR ANALYTICS MARKET, BY APPLICATION AREA
                       TABLE 228 HR ANALYTICS MARKET, BY APPLICATION AREA, 2017–2024 (USD MILLION)
             11.4.5 HR ANALYTICS MARKET, BY ORGANIZATION SIZE
                       TABLE 229 HR ANALYTICS MARKET, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
             11.4.6 HR ANALYTICS MARKET, BY DEPLOYMENT TYPE
                       TABLE 230 HR ANALYTICS MARKET, BY DEPLOYMENT TYPE, 2017–2024 (USD MILLION)
             11.4.7 HR ANALYTICS MARKET, BY VERTICAL
                       TABLE 231 HR ANALYTICS MARKET, BY VERTICAL, 2017–2024 (USD MILLION)
 
12 APPENDIX (Page No. - 212)
     12.1 DISCUSSION GUIDE 
     12.2 KNOWLEDGESTORE: MARKETSANDMARKETS’  SUBSCRIPTION PORTAL 
     12.3 CUSTOMIZATION OPTIONS 
     12.4 RELATED REPORTS 
     12.5 AUTHOR DETAILS 

The research study involved four major activities in estimating the employee experience management market size. Exhaustive secondary research has been done to collect important information about the market and peer markets. The next step has been to validate these findings, assumptions, and sizing with the help of primary research with industry experts across the value chain. Both top-down and bottom-up approaches have been used to estimate the market size. Post which the market breakdown and data triangulation have been adopted to estimate the market sizes of segments and sub-segments.

Secondary Research

The market size of the companies offering employee experience management to various end users was arrived at based on the secondary data available through paid and unpaid sources and by analyzing the product portfolios of major companies in the ecosystem and rating the companies based on their performance and quality. In the secondary research process, various sources were referred to identify and collect information for the study. The secondary sources included annual reports of Microsoft, press releases of multiple companies, such as Oracle, SAP, and Qualtrics, and white papers, journals, and certified publications and articles from recognized authors, directories, and databases, such as the IMF and the US Bureau of Labor Statistics.

Secondary research was used to obtain critical information about the industry’s supply chain, the total pool of key players, market classification and segmentation according to the industry trends to the bottom-most level, regional markets, and key developments from market- and technology-oriented perspectives, all of which were further validated by primary sources.

Primary Research

In the primary research process, various primary sources from the supply and demand sides were interviewed to obtain qualitative and quantitative information for the report. The primary sources from the supply side included Chief Executive Officers (CEOs), Chief Technology Officers (CTOs), Chief Operating Officers (COOs), Vice Presidents (VPs), Managing Directors (MDs), technology and innovation directors, and related key executives from various key companies and organizations operating in the employee experience management market.

Primary interviews were conducted to gather insights, such as market statistics, data on revenue collected from software and services, market breakups, market size estimations, market forecasts, and data triangulation. Stakeholders from the demand side, such as Chief Information Officers (CIOs), Chief Finance Officers (CFOs), Chief Strategy Officers (CSOs), and the installation team of end users who use employee experience management, were interviewed to understand buyers’ perspectives on suppliers, products, service providers, and their current usage of employee experience management, which is expected to affect the overall employee experience management market growth.

Employee Experience Management Market Size, and Share

To know about the assumptions considered for the study, download the pdf brochure

Market Size Estimation

In the market engineering process, the top-down and bottom-up approaches were used along with multiple data triangulation methods to estimate and validate the size of the employee experience management market and other dependent submarkets. The research methodology used to estimate the market sizes includes the following:

  • Initially, MarketsandMarkets focuses on top-line investments and spending in the ecosystems. Further, significant developments in the critical market area have been considered.
  • Tracking the recent and upcoming developments in the employee experience management market that include investments, R&D activities, product launches, collaborations, mergers and acquisitions, and partnerships, as well as forecasting the market size based on these developments and other critical parameters.
  • Conduct multiple discussions with key opinion leaders to know about diverse types of authentications and brand protection offerings used and the applications for which they are used to analyze the breakup of the scope of work carried out by major companies.
  • Segmenting the market based on technology types concerning applications wherein the types are to be used and deriving the size of the global application market.
  • Segmenting the overall market into various market segments
  • Validating the estimates at every level through discussions with key opinion leaders, such as chief executives (CXOs), directors, and operation managers, and finally with the domain experts at MarketsandMarkets

Market Size Estimation Methodology-Bottom-up approach

Employee Experience Management Market Size, and Share

To know about the assumptions considered for the study, Request for Free Sample Report

Market Size Estimation Methodology-top-down approach

Employee Experience Management Market Size, and Share

Data Triangulation

After arriving at the overall market size from the estimation process explained above, the employee experience management market has been split into several segments and sub-segments. To complete the overall market engineering process and arrive at the exact statistics for all segments and sub-segments, data triangulation and market breakdown procedures have been used, wherever applicable. The data has been triangulated by studying various factors and trends from both the demand and supply sides.

The employee experience management market size has been validated using top-down and bottom-up approaches.

Market Definition

Employee experience management (EXM) is a comprehensive solution that combines technology, tools, and services to enhance employee engagement, productivity, and retention, which can significantly impact an organization's profitability and efficiency. EXM involves shaping every employee interaction with a company, from the hiring process to onboarding and exit strategies. Both IT and HR departments play a critical role in implementing strategies that support optimal employee performance. Technology is a crucial enabler of a positive EXM strategy, and by selecting the right tools and integrating them seamlessly, organizations can create a data-driven, personalized, and continually evolving employee experience that fosters productivity, loyalty, and a thriving company culture.

Stakeholders

  • Employee experience management software and service providers
  • Value-added resellers (VARs)
  • Research organizations
  • Consulting firms
  • Application service providers
  • Cloud platform providers
  • Investors and venture capitalists
  • System integrators (SIs)
  • Technology providers
  • Suppliers, distributors, and contractors
  • End users/Enterprise users

Report Objectives

  • To determine and forecast the global employee experience management market by offering (software and services), industry, and region from 2023 to 2028, and analyze the various macroeconomic and microeconomic factors that affect the market growth.
  • To forecast the size of the market segments concerning five central regions: North America, Europe, Asia Pacific (APAC), Latin America, and the Middle East & Africa (MEA).
  • To provide detailed information about the major factors (drivers, restraints, opportunities, and challenges) influencing the growth of the market.
  • To analyze each submarket with respect to individual growth trends, prospects, and contributions to the overall market.
  • To analyze the opportunities in the market for stakeholders by identifying the high-growth segments of the market.
  • To profile the key market players; provide a comparative analysis based on business overviews, regional presence, product offerings, business strategies, and key financials; and illustrate the market’s competitive landscape.
  • Track and analyze competitive developments in the market, such as mergers and acquisitions, product developments, partnerships and collaborations, and Research and Development (R&D) activities.

Available Customizations

With the given market data, MarketsandMarkets offers customizations per the company’s specific needs. The following customization options are available for the report:

Geographic Analysis

  • Further break-up of the Asia Pacific market into countries contributing 75% to the regional market size
  • Further break-up of the North American market into countries contributing 75% to the regional market size
  • Further break-up of the Latin American market into countries contributing 75% to the regional market size
  • Further break-up of the Middle East African market into countries contributing 75% to the regional market size
  • Further break-up of the European market into countries contributing 75% to the regional market size

Company Information

  • Detailed analysis and profiling of additional market players (up to 5)
Custom Market Research Services

We will customize the research for you, in case the report listed above does not meet with your exact requirements. Our custom research will comprehensively cover the business information you require to help you arrive at strategic and profitable business decisions.

Request Customization
Report Code
TC 8917
Published ON
Jan, 2024
REQUEST FREE SAMPLE REPORT
Choose License Type
BUY NOW
Inquire Before Buying
  • SHARE
X
Request Customization
Speak to Analyst
Speak to Analyst
OR FACE-TO-FACE MEETING
PERSONALIZE THIS RESEARCH
  • Triangulate with your Own Data
  • Get Data as per your Format and Definition
  • Gain a Deeper Dive on a Specific Application, Geography, Customer or Competitor
  • Any level of Personalization
REQUEST A FREE CUSTOMIZATION
LET US HELP YOU!
  • What are the Known and Unknown Adjacencies Impacting the Employee Experience Management Market
  • What will your New Revenue Sources be?
  • Who will be your Top Customer; what will make them switch?
  • Defend your Market Share or Win Competitors
  • Get a Scorecard for Target Partners
CUSTOMIZED WORKSHOP REQUEST
+1-888-600-6441
  • Call Us
  • +1-888-600-6441 (Corporate office hours)
  • +1-888-600-6441 (US/Can toll free)
  • +44-800-368-9399 (UK office hours)
CONNECT WITH US
ABOUT TRUST ONLINE
©2024 MarketsandMarkets Research Private Ltd. All rights reserved
DMCA.com Protection Status Website Feedback