Shailendra Singh

Chief Operating Officer

Shelly heads global sales, client services, commercial optimization and support shared functions at Markets and Markets. He explains his role as ensuring satisfaction of three key stakeholders - customers, employees, and investors, in that order.

Shelly comes to MarketsandMarkets with over 25 years of experience in managing global businesses in big data analytics, decision sciences, and BPO industries. He has a consistent track record of driving aggressive growth as well as profit, and turning around businesses through strategic reorientation, reengineering, and benefiting from change rather than just change management. He was one of the early employees of Daksh and subsequently, after its merger with IBM, served several global leadership roles in the company. He left IBM at a Sr Partner Level to join Mu Sigma when it was an up and coming start-up. At Mu Sigma, as the head of global client services, a trusted advisor to the Founder, and a member of Mu Sigma boards in Japan and Germany, he was instrumental in growing the company manifold during his 6-year tenure in the company.

He is a member of the Institute of Cost Accounts in India, and has participated in Harvard executive programs focused on long term negotiations.

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