Here are relevant reports on : blockchain-in-customer-relationship-management-market
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Cloud OSS/BSS Market by OSS (Network Management & Orchestration, Resource Management, Analytics & Assurance, Service Design & Fulfilment), BSS (Billing & Revenue Management, Product Management, Customer Management) - Global Forecast to 2032
The global cloud OSS/BSS market size will grow to USD 59.02 billion by 2032 from USD 43.35 billion in 2025, at a CAGR of 4.2% over the forecast period from 2026-2032. The major vendors covered in the Cloud OSS BSS market are Amdocs (US), Salesforce (US), NEC (Japan), Ericsson (Sweden), Oracle (US), Huawei (China), Hewlett-Packard Enterprise (US), Optiva (Canada), Nokia (Finland). These players have incorporated various organic and inorganic growth strategies, including collaborations, acquisitions, product launches, partnerships, agreements, and expansions to strengthen their international footprint and capture a greater share in the cloud OSS BSS market.
- Published: January 2026
- Price: $ 4950
- TOC Available:
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Telecom Analytics Market by Application (Customer Management, Sales and Marketing Management, Risk and Compliance Management, Workforce management, and Network Management), Component, Deployment, Organization Size, and Region - Global Forecast to 2023
The telecom analytics market size is expected to grow from USD 3.1 billion in 2018 to USD 6.0 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 14.3% during the forecast period. The factors such as the growing need for churn prevention, increasing demand for effective revenue management, and rising attacks and suspicious activities are expected to fuel the market growth. However, the lack of awareness of telecom analytics among telecom operators is expected to restrain the market growth. Moreover, the significance of Private Branch Exchange (PBX) in internal operations, vulnerability of mobile devices, and use of customer and network data analytics to devise the targeted upselling strategy for effective subscriber engagement are expected to create opportunities. The telecom analytics market comprises major solution providers, such as SAP (Germany), Oracle (US), IBM (US), SAS Institute (US), Adobe (US), Cisco (US), Teradata (US), Micro Focus (UK), TIBCO (US), MicroStrategy (US), Tableau (US), Panorama Software (Canada), Qlik (US), OpenText (Canada), Alteryx (US), and Sisense (US). The study includes the in-depth competitive analysis of these key players in the telecom market with their company profiles, recent developments, and key market strategies.
- Published: March 2019
- Price: $ 4950
- TOC Available:
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FinTech Blockchain Market by Provider, Application (Payments, Clearing, and Settlement, Exchanges and Remittance, Smart Contract, Identity Management, and Compliance Management/KYC), Organization Size, Vertical, and Region - Global Forecast to 2023
The FinTech blockchain market is expected to grow from USD 370.3 Million in 2018 to USD 6,228.2 Million by 2023, at a Compound Annual Growth Rate (CAGR) of 75.9% during the forecast period. The major drivers of the FinTech blockchain market include the higher compatibility with financial industry ecosystem, the rising crypto-currency market cap and Initial Coin Offering (ICO), faster transaction, and reduced total cost of ownership. The future growth opportunities for FinTech blockchain market include the rising adoption of blockchain applications, such as payments, clearing, and settlements, smart contracts, and identity management, and a new breed of programmable blockchain platform. The major FinTech blockchain technology vendors include AWS (US), IBM (US), Microsoft (US), Ripple (US), Chain (US), Earthport (UK), Bitfury (US), BTL Group (Canada), Oracle (US), Digital Asset Holdings (US), Circle (Ireland), Factom (US), AlphaPoint (US), Coinbase (US), Abra (US), Auxesis Group (India), BitPay (US), BlockCypher (US), Applied Blockchain (UK), RecordesKeeper (Spain), Symbiont (US), Guardtime (Estonia), Cambridge Blockchain (US), Tradle (US), and Blockchain Advisory Mauritius Foundation (Mauritius).
- Published: June 2018
- Price: $ 4950
- TOC Available:
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Outsourced Customer Management Services Analytics Market : Forecast And Analysis (2014–2019)
Customer Managed Services (CMS) analytics is defined as the operation and management of data analysis about a company’s customers and their behavior within the outsourced CMS environment, with a view to utilizing that data to enable better business decisions e.g.
- Published: May 2026
- Price: $ 4950
- TOC Available:
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Blockchain in Energy Market by Type (Private, Public), Component (Platform, Services), End-user (Power, Oil & Gas), Application (Energy Trading, Grid Management, Payment Schemes, Supply Chain Management), and Region - Global Forecast to 2023
The global blockchain in energy market is projected to reach a market size of USD 7,110.1 million by 2023, at a CAGR of 78.32%, from an estimated USD 394.3 million in 2018. This growth can be attributed to the Increasing popularity of the blockchain technology in the energy sector, the need to manage infrastructure and other business functions through high transaction speeds and immutability, and the rising security concerns across the globe. To enable an in-depth understanding of the competitive landscape, the report includes the profiles of some of the top players in the blockchain in energy market. The key players include Microsoft (US), Accenture (Ireland), IBM (US), Infosys (India), and SAP (Germany). The leading players are adopting various strategies to increase their shares in the blockchain in energy market.
- Published: August 2018
- Price: $ 4950
- TOC Available:
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Blockchain in Manufacturing Market by Application (Business Process Optimization, Logistics and Supply Chain Management, Counterfeit Management), End Use (Automotive, Energy & Power, Industrial, Pharmaceuticals), and Region - Global Forecast to 2025-2035
A large number of blockchain solution providers including Storj Labs Inc. (US); Cloud Technology Partners, Inc. (US); NVIDIA Corporation (US); Chronicled (US); LO3 Energy (US); Filament (US); Shipchain (US); Microsoft Corporation (US); Advanced Micro Devices, Inc. (US); International Business Machines Corporation (US); Intel Corporation (US); Oracle Corporation (US); Factom (US); Amazon.com, Inc. (US); and Blockchain Foundry Inc. (Canada)—are based in North America. This region is one of the largest contributors to the growth of the global blockchain in manufacturing market.
- Published: May 2026
- Price: $ 4950
- TOC Available:
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In-store Analytics Market by Application (Marketing Management, Customer Management, Merchandising Analysis, Store Operations Management, and Risk and Compliance Management), Component, Deployment, Organization Size, and Region - Global Forecast to 2023
The in-store analytics market size is expected to grow from USD 1.1 billion in 2018 to USD 3.2 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 23.5% during the forecast period. Factors such as a rise in the data volume around in-store operations increased competition from eCommerce players to bricks and mortar retail shops and need for better customer services and shopping experience are expected to drive the adoption of in-store analytics software and services. Moreover, the penetration of smartphones and the Internet, high growth potential in emerging economies, and the advent of cloud-based analytics are expected to create ample opportunities for in-store analytics solution vendors. The in-store analytics market comprises major solution providers, such as RetailNext (US), SAP (Germany), Thinkinside (Italy), Mindtree (India), Happiest Minds (India), Celect (US), Capillary Technologies (Singapore), Scanalytics (US), Inpixon (US), Retail Solutions (US), Dor Technologies (US), SEMSEYE (Lithuania), InvenSense (US), Walkbase (Finland), and Amoobi (Belgium). The study includes the in-depth competitive analysis of these key players in the in-store analytics market with their company profiles, recent developments, and key market strategies.
- Published: April 2019
- Price: $ 4950
- TOC Available:
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Cloud-Based PLM Market by Application (Portfolio Management, Product Data Management, Collaborative Design and Engineering, Customer Management, Compliance Management), Organization Size, Vertical, and Region - Global Forecast to 2021
The cloud-based Product Lifecycle Management (PLM) market is expected to grow from USD 18.65 Billion in 2016 to USD 40.55 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 16.80% during the forecast period. Rising need for integrated PLM solution, effective management of supply chain, and increasing adoption of Internet of Things (IoT) are driving the cloud PLM market.
- Published: September 2016
- Price: $ 4950
- TOC Available:
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AI for Customer Service Market by Product Type (AI Agents, Recommendation Systems (Knowledge Base Platforms), Workflow Automation (RPA, CRM Automation), Content Generation, Customer Journey Analytics, Service Quality Management) - Global Forecast to 2030
The AI for customer service market is projected to reach USD 47.82 billion by 2030, at a CAGR of 25.8% during the forecast period. Some major players in the AI for customer service Market include Microsoft (US), IBM (US), Google (US), AWS (US), Salesforce (US), Atlassian (Australia), ServiceNow (US), SAP (Germany), Zendesk (US), Sprinklr (US), OpenAI (US), Aisera (US), UiPath (US), HubSpot (US), NICE (Israel), Intercom (US),Qualtrics (US), Freshworks (US), LivePerson (US), HelpShift (US), Yellow.ai (US), Cogito (US), SmartAction (US), Talkdesk (US), Five9 (US), RingCentral (US), Nextiva (US), Kore.ai (US), Dynamic Yield (US), Jio Haptik (India), Oracle (US), Afiniti (Bermuda), Kommunicate (US), Help Scout (US), Gorgias (US), Atera (Israel), Ada (US), Kustomer (US), Levity (Germany), Cognigy (Germany), Engageware (US), Netomi (US), Level AI (US), Sybill AI (US), OneAI (US), Brainfish (Australia), SentiSum (England), Balto (US), Tovie AI (UK), Guru (US), Tidio (US), Quiq (US), Aircall (US), OneReach.ai (US), Cresta (US), Deepdesk (Netherlands), Front (US), Fullview (Denmark), Crescendo AI (US), Gridspace (US).
- Published: February 2025
- Price: $ 4950
- TOC Available:
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Telecom Order Management Market by Solution (Customer Order Management, Service Order Management, and Service Inventory Management), Service, Network Type (Wireline and Wireless), Deployment Type, and Region - Global Forecast to 2022
The global telecom order management market accounted for USD 1.80 Billion in 2016 and projected to reach USD 3.22 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 10.4% during the forecast period. Key players in the telecom order management market include Cerillion (US), Cognizant (US), Ericsson (Sweden), IBM (US), Oracle (UK), ChikPea (US), Comarch (Poland), Fujitsu (Japan), Intellibuzz (India), Mphasis (India), Neustar (US), and Pegasystems (US).
- Published: November 2017
- Price: $ 4950
- TOC Available:
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