Here are relevant reports on : call-center-market
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Call Center AI Market by Component, Mode of Channel (Phone, Social Media, & Chat), Application (Workforce Optimization & Predictive Call Routing), Deployment Mode, Vertical and Region - Global Forecast to 2027
The global Call Center AI Market size is projected to reach USD 4.1 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 21.3% during the forecast period. IBM (US), Microsoft (US), Oracle (US), AWS (US), SAP (Germany), Google (US), Avaya (US), NICE (Israel), Nuance Communications (US), Genesys (US), 8x8 (US), Artificial Solutions (Sweden), Zendesk (US), Five9 (US), RingCentral (US), Talkdesk (US), Dialpad (US), Twilio (US), Kore.ai (US), Inbenta (US), Creative Virtual (UK), Haptik (India), Rulai (US), Pypestream (US), Avaamo (US), Senseforth.ai (US), Observe.AI (US), Yellow.ai (US), Ultimate.ai (Germany), and Cognigy (Germany).
- Published: May 2022
- Price: $ 4950
- TOC Available:
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Contact Center Analytics Market by Component (Software and Services), Deployment Mode, Organization Size, Application (Automatic Call Distributor, Risk and Compliance Management, and Workforce Optimization), Vertical and Region - Global Forecast to 2027
The contact center analytics market size is projected to reach USD 2.9 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 11.7% during the forecast period. The contact center analytics players have implemented various types of organic and inorganic growth strategies, such as new product launches, product upgradations, partnerships and agreements, business expansions, and mergers and acquisitions to strengthen their offerings in the market. The major players in the contact center analytics market include Cisco (US), Genpact (US), SAP (Germany), Oracle (US), Avaya (US), NICE (US), 8x8 (US), Five9 (US), Talkdesk (US), CallMiner (US), Servion Global Solutions (US), Genesys (US), VirtualPBX (US), ChaseData (US), and Broadvoice (US).
- Published: May 2022
- Price: $ 4950
- TOC Available:
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Automotive e-Call Market by Installation (Third Party Service (TPS) e-call, standard e-Call), Triggering Mode (Automatic e-Call System, Manual e-Call System), Vehicle Type, Electric Vehicle Type, and Region - Global Forecast to 2025
The automotive eCall market is expected to grow in coming years. eCall is an automatic emergency calling system used in vehicles, which is intended to send message to the emergency services in case of a crash and, thus, can significantly reduce the emergency services response time. The growing safety concerns due to increase in road accidents and increase in demand of integrated solutions will drive the installation of eCall system in vehicles.
- Published: January 2026
- Price: $ 4950
- TOC Available:
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Future of Data Center / AI Data Center Market - Global Forecast to 2030
The AI Data Center market is projected to reach USD 100 billion by 2030 growing at a CAGR of 30%. Driven by major announcements and large-scale projects, the US leads with massive initiatives from OpenAI, AWS, Meta, and Microsoft, and others including the multi-hundred-billion-dollar Stargate project. India follows with AdaniConneX, ST Telemedia planning a multi-billion-dollar investments. The UK and Italy see strong investments from Microsoft, focusing on energy-efficient infrastructure, while South Korea’s SK Telecom and LG U+ adopt cutting-edge GPUs and cooling technologies. Saudi Arabia (KSA) also stands out with a 1.5 GW AI Inferencing Data Center that is planned to be built by Saudi Aramco and Groq
- Published: March 2025
- Price: $ 4950
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Data Center Transformation Market by Service Type (Consolidation Services, Optimization Services, Automation Services, and Infrastructure Management Services), Tier Type, Data Center Type, Data Center Size and Region - Global Forecast to 2028
The data center transformation market is projected to reach USD 18.9 billion by 2028 at a CAGR of 10.5% during the forecast period. The key technology vendors in the market include Dell (US), Microsoft (US), IBM (US), Schneider Electric (France), Cisco (US), NTT (Japan), HCLTech (India), Accenture (Ireland), Cognizant (India), Google (US), Wipro (India), Atos (France), TCS (India), Hitachi (Japan), NetApp (US), Mindteck (India), Bytes Technology Group (UK), General Datatech (US), Insight Enterprises (US), Tech Mahindra (India), NETSCOUT (US), Dyntek (US), Softchoice (Canada), InKnowTech (India), Rahi Systems (US), Blue Mantis (UK), GreenField Software (India), Hyperview (Canada), FlexiScale (UK), LiquidStack (US), RackBank Datacenters (India), and Vapor IO (US). Most key players have adopted partnerships and product developments to cater to the demand for data center transformation.
- Published: October 2023
- Price: $ 4950
- TOC Available:
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Clinical Workflow Solutions Market by Product (Data Integration, Nurse Call Systems, Rounding Solutions, Patient Flow Management, Enterprise Reporting), End Users (Hospitals, Long-term Care, Ambulatory Care Centers) & Region - Global Forecast to 2025
The global clinical workflow solutions market growth is primed to transition from USD 9.1 billion in 2020 to USD 18.1 billion by 2025, showcasing a strong CAGR of 14.8%. Growth in this market is driven by the implementation of government initiatives supporting the adoption of HCIT solutions, advantages of clinical workflow solutions in enhancing patient care and safety, increasing patient volume due to the COVID-19 pandemic, growing adoption of EHRs and other HCIT solutions, and the rising need to curtail healthcare costs.
- Published: August 2020
- Price: $ 4950
- TOC Available:
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Clinical Communication & Collaboration Market By Platform (Voice, Messaging), Component (Badge, Nurse Call, VOIP, Wearable, Alert, Scheduling, Telehealth), Application (Nurse, Lab/Radiology, Patient), End User (Hospitals, ASC) - Global Forecast to 2030
The global clinical communication & collaboration market, valued at US$2,598.1 million in 2024, stood at US$2,876.1 million in 2025 and is projected to advance at a resilient CAGR of 13.02% from 2025 to 2030, culminating in a forecasted valuation of US$5,302.9 million by the end of the period. The clinical communication and collaboration market is experiencing rapid growth, driven by the increasing need for real-time communication and effective care coordination.
- Published: December 2025
- Price: $ 4950
- TOC Available:
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Clinical Alarm Management Market by Product (Nurse Call Systems; Connectivity/Integration Software - EMR, Central Hubs, Notification/Alert; Ventilators, Patient Monitors, Capnography, Oximeter), Type (Centralized), End User, & Region - Global Forecast to 2028
The global clinical alarm management market, valued at US$2.4 billion in 2022, stood at US$2.7 billion in 2023 and is projected to advance at a resilient CAGR of 14.5% from 2023 to 2028, culminating in a forecasted valuation of US$5.4 billion by the end of the period. The growth of this market can be attributed to increasing alarm fatigue, the need for cost-containment in the healthcare industry, and the rising usage of big data and mHealth tools, growing awareness and adoption of evidence-based practices in healthcare.
- Published: December 2023
- Price: $ 4950
- TOC Available:
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Voice Analytics Market by Component (Solution and Services), Application (Sentiment Analysis, Sales and Marketing Management, and Call Monitoring), Deployment Model, Organization Size, Vertical, and Region - Global Forecast to 2024
The voice analytics market size is expected to grow from USD 657 million in 2019 to USD 1,597 million by 2024, at a Compound Annual Growth Rate (CAGR) of 19.4% during the forecast period. Some of the major solution providers of voice analytics market are Verint Systems (US), NICE (Israel), Avaya (US), ThoughtSpot (US), Uniphore (India), Calabrio (US), Talkdesk (US), RankMiner (US), VoiceBase (US), Beyond Verbal (Israel), VoiceSense (Israel), SESTEK (Turkey), audEERING (Germany), Invoca (US), and Xdroid (Hungary). The study includes an in-depth competitive analysis of these key players in the voice analytics market with their company profiles, recent developments, and key market strategies.
- Published: July 2019
- Price: $ 4950
- TOC Available:
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Computer Aided Dispatch Market by Component (Solutions and Services), Application Area (Call Management, Dispatch Unit Management, Reporting and Analysis), Deployment Type, Organization Size, Vertical, and Region - Global Forecast to 2022
The Computer Aided Dispatch market is expected to grow from USD 1.12 Billion in 2017 to USD 1.95 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 11.8%. The major vendors in the Computer aided dispatch market include IMPACT (US), Avtec Inc. (US), Caliber Public Safety (US), Zetron, Inc. (US), TriTech Software Systems (US), Superion (US), Hexagon Safety & Infrastructure (US), Spillman Technologies, Inc. (US), Priority Dispatch Corp. (US), Tyler Technologies, Inc. (US), Southern Software, Inc. (US), CODY Systems (US), Traumasoft (US), DoubleMap (US), NowForce (Israel), and FDM Software (Aptean) (Canada).
- Published: August 2017
- Price: $ 4950
- TOC Available:
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