ECommerce Platform Market by eCommerce Model (B2B and B2C), Offering (Solutions and Services), Industry (Beauty & Personal Care, Consumer Electronics, Home Decor, Fashion and Apparel, F&B), and Region - Global Forecast to 2028
[255 Pages Report] MarketsandMarkets forecasts that the eCommerce platform market size is projected to grow from USD 7.1 billion in 2023 to USD 13.5 billion by 2028, at a CAGR of 13.8% during the forecast period. The rising need to enhance global presence will increase the adoption of eCommerce platforms. E-commerce platforms allow companies to connect with a broad and diverse global audience, unrestricted by the constraints of physical store locations. This freedom allows businesses to explore untapped markets and broaden their customer base, transcending geographical limitations. SMEs have started to leverage the potential of eCommerce and understand that its adoption could accelerate the growth of their business in both domestic and international markets.
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ECommerce Platform Market Dynamics
Driver: Increasing internet penetration across the globe to fuel the adoption of eCommerce platform efforts through the eCommerce Platform will drive the market growth.
Over the past two decades, the internet's profound impact has revolutionized various aspects of life, transforming how people live, shop, socialize, and find entertainment. Technology adoption on a large scale, rising internet usage, and widespread use of mobile phones have radically changed how people communicate and conduct business, resulting in huge breakthroughs in eCommerce. This digital revolution has streamlined, accelerated, and simplified business transactions, opening the door for significant e-commerce sector expansion. The adoption of eCommerce platforms is positively impacted by increased internet usage.
Restraint: Cyber security issues and online scams can hinder the growth
Technology has enabled customers to purchase every product and service from their homes nowadays. The digital revolution across the country has enabled many industry segments to manage their business online, including online shopping, financial services, travel, and hospitality. The increasing digitalization initiatives across developing countries have led public and private enterprises to deploy cloud and mobility–based applications. These initiatives have exposed their critical business process data to the risk of cyber-attacks.
Opportunity: Rising investment in the eCommerce sector
The recent rise in digital literacy has led to an influx of investment in eCommerce firms, leveling the market for new players to set up their base while churning out innovative patterns to disrupt old functioning. Rising investments in the e-commerce sector offer e-commerce platforms a range of opportunities. With increased capital, platforms can invest in research and development to adopt innovative technologies, expand their reach into new markets, diversify their services, enhance marketing efforts, improve infrastructure and scalability, collaborate with other businesses, and create job opportunities.
Challenge: Customer acquisition and retention can be expensive in this competitive era
In a competitive eCommerce platform market, gaining new customers can be expensive. To attract potential buyers, businesses invest in various marketing strategies, such as digital advertising, social media campaigns, and search engine optimization. To stand out from competitors, platforms must provide distinctive value propositions and appealing incentives that persuade users to choose their services. Offering a seamless and user-friendly experience is crucial to attract and retain customers. This involves having an intuitive website or app design, ensuring easy navigation, quick loading times, and a straightforward checkout process.
ECommerce Platform Market Ecosystem
Prominent companies in this market include a well-established, financially stable provider of the eCommerce Platform market. These companies have innovated their offerings and possess a diversified product portfolio, state-of-the-art technologies, and strong global sales and marketing networks. Prominent companies in this market include Shopify (Canada), Wix (Israel), eBay (US), Etsy (US), Square (US), Oracle (US), Amazon (US), Adobe (US).
By offering, the Solution segment holds the largest market size during the forecast period
Based on solutions, the eCommerce platform market is segmented into billing subscriptions, eCommerce management platforms, and end-to-end platforms. To build an eCommerce site, the users need a platform to build the store. Creating a custom website can be done, but it can be an expensive and time-consuming process with developers required. ECommerce platforms mitigate this by offering users the essential features to get an eCommerce site up and running as quickly as possible.
By health & wellness segment is expected to grow with the highest CAGR during the forecast period.
The changing lifestyle and longer working hours have increased the demand for wellness solutions in recent years. Lack of time to visit offline stores, especially in metro cities, has supported the growth of eCommerce platforms in the healthcare sector. The ease and convenience offered by online platforms have made consumers habitual for ordering products online. For instance, companies in the health and wellness sectors use platforms such as Shift4Shop to create significant sales. By using Shift4Shop, AED Superstore provides top-tier service, selection, and pricing on emergency medical equipment and first aid supplies. Their eCommerce website provides comprehensive information on cardiac arrest and other medical emergencies, CPR training and supplies, and more.
Based on the solution segment, the end-to-end platform segment is expected to hold the largest market size during the forecast period.
An end-to-end eCommerce platform is an integrated solution that addresses all eCommerce business concerns and helps sellers achieve their goals. The solution enables sellers to create, promote, populate, and maintain online stores. These solutions cover the whole task, from creating an online storefront to delivering post-sales customer support services. End-to-end eCommerce platforms are developed to integrate with established systems to build a custom solution for the unique requirement of their brands. The end-to-end eCommerce platform solutions are technologies that support various brands across disciplines, from marketing to transactions to delivery.
Based on region Asia Pacific is expected to grow with the highest CAGR during the forecast period.
Due to increasing internet penetration, hospitality, consumer electronics, fashion & apparel, and other industries are rapidly adopting eCommerce Platform solutions in Asia. Several factors contribute to this rapid growth, including the increasing number of internet users, the rising affluence of consumers, the popularity of mobile commerce, and the availability of reliable logistics services. To meet the increasing demand, businesses in the Asia Pacific region are investing in developing and deploying robust e-commerce platforms. These platforms can handle high volumes of traffic, offer various payment options, and provide a seamless user experience.
Market Players:
The major players in the eCommerce platform market are Shopify (Canada), eBay (US), Etsy (US), Square (US), BigCommerce (US), Amazon (US), Adobe (US), Wix (Israel), Oracle (US), Squarespace (US), WooCommerce (US), SAP (Germany), Salesforce (US), StoreHippo (India), Trade Me (New Zealand), Ecwid (US), OpenCart (China), Volusion (US), PrestaShop (France), Shift4Shop (US), FastSpring (US), Shopware (Germany), VTEX (UK), Nuvemshop (Brazil), Tray.io (US). These players have adopted various growth strategies, such as partnerships, agreements and collaborations, new product launches, product enhancements, and acquisitions to expand their footprint in the eCommerce platform market.
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Report Metrics |
Details |
Market size available for years |
2018-2028 |
Base year considered |
2022 |
Forecast period |
2023–2028 |
Forecast units |
Value (USD) Million/Billion |
Segments Covered |
Offering, eCommerce Model, and Industry |
Region covered |
North America, Europe, Asia Pacific, Middle East & Africa, Latin America |
Companies covered |
Shopify (Canada), eBay (US), Etsy (US), Square (US), BigCommerce (US), Amazon (US), Adobe (US), Wix (Israel), Oracle (US), Squarespace (US), WooCommerce (US), SAP (Germany), Salesforce (US), StoreHippo (India), Trade Me (New Zealand), Ecwid (US), OpenCart (China), Volusion (US), PrestaShop (France), Shift4Shop (US), FastSpring (US), Shopware (Germany), VTEX (UK), Nuvemshop (Brazil), Tray.io (US). |
This research report categorizes the eCommerce Platform market to forecast revenues and analyze trends in each of the following submarkets:
Based on Offering:
- Solution
- Payment & Billing solutions
- E-Commerce Management Platform
- End-to-End platform
- Services
Based on e-Commerce Model:
- Business to Business (B2B)
- Business to Customer (B2C)
Based on Industry:
- Beauty & Personal Care
- Consumer Electronics
- Fashion & Apparel
- Food & Beverage
- Home Decor
- Health & Wellness
- Household Consumables
- Other Industries
By Region:
-
North America
- United States (US)
- Canada
-
Europe
- United Kingdom (UK)
- Germany
- Italy
- Spain
- France
- Rest of Europe
-
Asia Pacific
- China
- Japan
- Australia & New Zealand
- Singapore
- India
- Rest of Asia Pacific
-
Middle East & Africa
- KSA
- UAE
- South Africa
- Rest of Middle East & Africa
-
Latin America
- Brazil
- Mexico
- Rest of Latin America
Recent Developments
- In April 2023, Square announced a major product release in April 2023, which included over 100 new features across its entire product ecosystem. The new features are designed to help businesses automate their operations, increase revenue, and provide a better customer experience. Square is committed to providing businesses with the tools they need to succeed, and this release is a significant step in that direction.
- In July 2022, Shopify partnered with YouTube, enabling Shopify vendors to sell their full range of products on YouTube Shopping with videos, live streaming, and store tab.
- In May 2022, Shopify acquired Deliverr, a fulfillment technology provider, to eliminate the complexity of the supply chain for merchants of all sizes and deliver millions of orders per month across the US.
- In May 2023, Cardinal Health introduced new payment solutions in collaboration with Square to support independent pharmacies. These modern payment solutions aim to enhance operational efficiency, keep up with customer payment preferences, and provide integrated software tools for business management. Through this partnership with Square, Cardinal Health can offer independent pharmacy customers access to cutting-edge products that facilitate seamless business operations management.
Frequently Asked Questions (FAQ):
What is the definition of the eCommerce Platform market?
An e-commerce platform is an online software application that allows businesses to sell products or services, manage their online store, and handle various aspects of their online business. It provides tools for showcasing products, managing customer orders, processing secure payments, and tracking inventory and shipping.
What is the market size of the eCommerce Platform market?
The eCommerce Platform market size is projected to grow from USD XX billion in 2023 to USD XX billion by 2028, at a CAGR of XX% during the forecast period.
What are the major drivers in the eCommerce Platform market?
The major driver of the eCommerce Platform market is the increasing internet penetration across the globe. Over the past two decades, the internet's profound impact has revolutionized various aspects of life, transforming how people live, shop, socialize, and find entertainment. The widespread adoption of technology, increased internet usage, and mobile phone penetration have completely reshaped communication and business practices, leading to significant advancements in eCommerce.
Who are the key players operating in the eCommerce Platform market?
The major players in the eCommerce Platform market are The major players in the eCommerce platform market are Shopify (Canada), eBay (US), Etsy (US), Square (US), BigCommerce (US), Amazon (US), Adobe (US), Wix (Israel), Oracle (US), Squarespace (US), WooCommerce (US), SAP (Germany), Salesforce (US), StoreHippo (India), Trade Me (New Zealand), Ecwid (US), OpenCart (China), Volusion (US), PrestaShop (France), Shift4Shop (US), FastSpring (US), Shopware (Germany), VTEX (UK), Nuvemshop (Brazil), Tray.io (US).
What are the opportunities for new market entrants in the eCommerce Platform market?
Buy now pay later (BNPL) is a leading tech sector to support the growth of the eCommerce platform market. Over the past few years, “buy now pay later” (BNPL) has rapidly gained popularity in the e-commerce industry, and its influence continues to grow. BNPL services enable customers to purchase products in installments or delay payment until later, often without additional fees or interest charges. This payment option has become a significant factor in shaping the e-commerce landscape, providing consumers greater flexibility and convenience when purchasing online.
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The eCommerce Platform market study extensively used secondary sources, directories, and databases, such as D&B Hoovers, Bloomberg Businessweek, and Factiva. Other market-related sources, such as journals and white papers from industry associations, were also considered while conducting the secondary research. Primary sources were mainly industry experts from core and related industries, preferred system developers, service providers, System Integrators (SIs), resellers, partners, and organizations related to the various segments of the Industry’s value chain. In-depth interviews were conducted with primary respondents to obtain and verify critical qualitative and quantitative information and assess the market’s prospects. These respondents included key industry participants, subject matter experts, C-level executives of key market players, and industry consultants.
Secondary Research
In the secondary research process, various secondary sources were referred to for identifying and collecting information for the study. The secondary sources included annual reports, press releases, investor presentations of companies, white papers, certified publications, and articles from recognized associations and government publishing sources. Several journals, such as the Institute of Electrical and Electronics Engineers (IEEE), ScienceDirect, ResearchGate, Academic Journals, and Scientific.Net, were also referred to. Secondary research was mainly used to obtain key information about industry insights, the market’s monetary chain, the overall pool of key players, market classification, and segmentation according to industry trends to the bottom-most level, regional markets, and key developments from both markets and technology-oriented perspectives.
Primary Research
In the primary research process, various primary sources from both supply and demand sides were interviewed to obtain qualitative and quantitative information for the report. The primary sources from the supply side included industry experts, such as Chief Executive Officers (CEOs), Chief Technology Officers (CTOs), Chief Operating Officers (COOs), Vice Presidents (VPs), marketing directors, technology and innovation directors, and related key executives from various key companies and organizations operating in the eCommerce Platform market. The primary sources from the demand side included eCommerce Platform end users, network administrators/consultants/specialists, Chief Information Officers (CIOs), and subject-matter experts from enterprises and government associations.
The Breakup of Primary Research:
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Company Name |
Designation |
Amazon |
Senior Manager |
eBay |
E-commerce Professional |
Shopify |
E-commerce Manager |
Market Size Estimation
Multiple approaches were adopted to estimate and forecast the market size of the eCommerce Platform market. The first approach involves estimating market size by summing up the revenue companies generate by selling eCommerce Platform offerings, such as hardware, solutions, and services.
Both top-down and bottom-up approaches were used to estimate and validate the total size of the eCommerce Platform market. These methods were extensively used to estimate the size of various segments in the market. The research methodology used to estimate the market size includes the following:
- Analyzing the size of the global ECommerce Platform market by identifying segment and subsegment revenue related to the market.
- Estimating ASP of ECommerce Platform
- Estimating the size of the ECommerce Platform market
ECommerce Platform Market Size: Bottom-Up Approach
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ECommerce Platform Market Size: Top-Down Approach
Data Triangulation
After arriving at the overall market size, the eCommerce Platform market was divided into several segments and subsegments. A data triangulation procedure was used wherever applicable to complete the overall market engineering process and arrive at the exact statistics for all segments and subsegments. The data was triangulated by studying various factors and trends from the demand and supply sides. Along with data triangulation and market breakdown, the market size was validated by the top-down and bottom-up approaches.
Market Definition
An eCommerce platform is an online software application that allows businesses to sell products or services, manage their online store, and handle various aspects of their online business. It provides tools for showcasing products, managing customer orders, processing secure payments, and tracking inventory and shipping. The platform enables businesses to create a user-friendly online shopping experience, optimize their store for different devices, analyze sales data, implement marketing strategies, and integrate with other software systems.
Key Stakeholders
- ECommerce Solutions and Service Providers
- Technology Vendors
- Telecom Providers
- Mobile Network Operators (MNOs)
- System Integrators (SIs)
- Resellers
- Value-added Resellers (VARs)
- Managed Service Providers (MSPs)
- Compliance Regulatory Authorities
- Government Authorities
- Original Equipment Manufacturers (OEMs)
Report Objectives
- To determine, segment, and forecast the global eCommerce Platform market by offering, location type, application, vertical, and region in terms of value.
- To forecast the size of the market segments to five main regions: North America, Europe, Asia Pacific, Middle East & Africa, and Latin America
- To provide detailed information about the major factors (drivers, opportunities, threats, and challenges) influencing the growth of the eCommerce Platform market
- To study the complete value chain and related industry segments and perform a value chain analysis of the eCommerce Platform market landscape.
- To strategically analyze the macro and micro markets to individual growth trends, prospects, and contributions to the total eCommerce Platform market
- To analyze the industry trends, pricing data, patents, and innovations related to the eCommerce Platform market.
- To analyze the opportunities for stakeholders by identifying the high-growth segments of the eCommerce Platform market
- To profile the key players in the market and comprehensively analyze their market share/ranking and core competencies.
- To track and analyze competitive developments, such as mergers & acquisitions, product launches & developments, partnerships, agreements, collaborations, business expansions, and Research & Development (R&D) activities.
Available Customizations
With the given market data, MarketsandMarkets offers customizations as per the company’s specific needs. The following customization options are available for the report:
Geographic Analysis
- Further breakup of the Asia Pacific market into countries contributing 75% to the regional market size
- Further breakup of the North American market into countries contributing 75% to the regional market size
- Further breakup of the European market into countries contributing 75% to the regional market size
Company Information
- Detailed analysis and profiling of additional market players (up to 5)
Growth opportunities and latent adjacency in ECommerce Platform Market