Incident and Emergency Management Market by System (Web-Based Emergency Management, Mass Notification, Surveillance System, Safety Management), Solution, Service, Simulation, Communication Tool and Device, Industry Vertical, and Region - Global Forecast to 2023

The incident and emergency management market was valued at USD 87.12 Billion in 2017 and is projected to reach USD 122.94 Billion by 2023, at a Compound Annual Growth Rate (CAGR) of 5.6%. The base year considered for the study is 2017, and the forecast period is from 2018 to 2023.

The objective of the report is to define, describe, and forecast the incident and emergency management market by system, solution, simulation, communication tool and device, industry vertical, and region. The report analyzes the opportunities in the market for stakeholders by identifying the high-growth segments of the market. Furthermore, the report profiles the key players of the market and comprehensively analyzes their core competencies, such as new product launches; acquisitions; and partnerships, agreements, and collaborations. Moreover, the report also covers detailed information regarding the major factors (drivers, restraints, opportunities, and challenges) influencing the growth of the market.

The research methodology used to estimate and forecast the incident and emergency management market begins with capturing data from various industry associations and consortiums, such as New Jersey Emergency Management Association, Federal Emergency Management Agency (FEMA), Nebraska Emergency Management Agency (NEMA), International Disaster Recovery Association (IDRA), Mid Atlantic Disaster Recovery Association, Ontario Association of Emergency Managers, SC Magazine, and other sources, including company financials, journals, press releases, paid databases, and annual reports. The bottom-up procedure was employed to arrive at the overall market size from the revenue of the key players in the market. After arriving at the overall market size, the total market was split into several segments and subsegments, which were then verified through primary research by conducting extensive interviews with key people, such as Chief Executive Officers (CEOs), Vice Presidents (VPs), directors, executives, and cybersecurity technologists. The data triangulation and market breakdown procedures were employed to complete the overall market engineering process and to arrive at the exact statistics for all segments and subsegments. The breakdown of primary profiles is depicted in the below figure:

To know about the assumptions considered for the study, download the pdf brochure

The incident and emergency management market comprises major service providers, such as IBM (US), NEC Corporation (Japan), Hexagon (Sweden), Esri (US), NC4 (US), Intermedix Corporation (US), Eccentex (US), The Response Group (US), Haystax Technology (US), Alert Technologies (US), Crisisworks (US), EmerGeo (US), Veoci (US), and MissionMode (US). The stakeholders include government agencies, incident and emergency management vendors, independent software vendors, consulting firms, system integrators, Value-added Resellers (VARs), Information Technology (IT) security agencies, and Managed Security Service Providers (MSSPs).

Key target audience of the incident and emergency management market report is given below:

• Regulatory bodies
• Incident and emergency management solution vendors
• Independent Software Vendors (ISVs)
• Consulting firms
• Public safety and security vendors
• VARs
• Managed Security Service Providers (MSSPs)

“The study answers several questions for the stakeholders; primarily, which market segments to focus on in the next 2 to 5 years for prioritizing their efforts and investments.”

Scope of the Report

The research report segments the incident and emergency management market into the following submarkets:

By System

• Web-based emergency management system
• Emergency/mass notification system
• Surveillance system
• Traffic management system
• Inventory/database management system
• Safety management system
• Remote weather monitoring system
• Tsunami warning system
• Earthquake/seismic warning system
• CBRNE/HAZMAT detection system

Solution

• Geospatial solution
• Disaster recovery solution
• Situational awareness solution

Service

• Consulting services
• Design and integration services
• Training and education services
• Support and maintenance services

By Simulation

• Traffic simulation systems
• Hazard propagation simulation tools
• Incident and evacuation simulation tools

By communication Tool and Device

• First responder tools
• Satellite phones
• Vehicle-ready gateways

By industry vertical

• Banking, Financial Services, and Insurance (BFSI)
• Energy and utilities
• Manufacturing
• Healthcare and life sciences
• Government and defense
• Aviation
• Hospitality
• Transportation and logistics
• IT and telecom
• Others (museums, sports stadiums, and residential complexes)

By Region

• North America
• Europe
• Asia Pacific (APAC)
• Middle East and Africa (MEA)
• Latin America

Available Customizations

With the given market data, MarketsandMarkets offers customizations as per the company’s specific needs. The following customization options are available for the report:

Geographic Analysis

• Further breakdown of the North American incident and emergency management market
• Further breakdown of the European market
• Further breakdown of the APAC market
• Further breakdown of the MEA market
• Further breakdown of the Latin American market

Company Information

Detailed analysis was performed to get in-depth information regarding the competitors in the incident and emergency management market, on the basis of their solutions offerings and business strategies. The report reviews the major players that offer data protection solutions and services. In addition, the report will outline the findings and analysis on how well each data protection solution provider performs within the MarketsandMarkets criteria.

Table of Contents

1 Introduction (Page No. - 16)
    1.1 Objectives of the Study
    1.2 Market Definition
    1.3 Market Scope
    1.4 Years Considered for the Study
    1.5 Currency
    1.6 Stakeholders

2 Research Methodology (Page No. - 19)
    2.1 Research Data
           2.1.1 Secondary Data
           2.1.2 Primary Data
                    2.1.2.1 Breakdown of Primaries
                    2.1.2.2 Key Industry Insights
    2.2 Market Size Estimation
    2.3 Research Assumptions
           2.3.1 Assumptions
           2.3.2 Limitations

3 Executive Summary (Page No. - 28)

4 Premium Insights (Page No. - 32)
    4.1 Attractive Market Opportunities in the Incident and Emergency Management Market
    4.2 Market By System, 2018–2023
    4.3 Market By Solution, 2018–2023
    4.4 Market By Service, 2018–2023
    4.5 Market By Simulation, 2018–2023
    4.6 Market By Communication Tool and Device, 2018–2023
    4.7 Market By Industry Vertical, 2018–2023
    4.8 Market By Region

5 Market Overview (Page No. - 40)
    5.1 Market Dynamics
           5.1.1 Drivers
                    5.1.1.1 Rising Terrorist and Biohazardous Attacks
                    5.1.1.2 Occurrence of Unpredictable Natural Disasters Due to the Ever-Changing Climatic Conditions
                    5.1.1.3 Increase in Government Regulations and Norms
                    5.1.1.4 Need to Avoid the Huge Monetary Losses Due to Disasters
           5.1.2 Restraints
                    5.1.2.1 Incident and Emergency Management is Often Prioritized Low Due to Political Factors
           5.1.3 Opportunities
                    5.1.3.1 Upgradation of the Outdated Incident and Emergency Management Infrastructure
                    5.1.3.2 Increased Use of Social Media to Alert the Public About Incidents and Emergencies
                    5.1.3.3 Increased Government Expenditure on Emergency and Disaster Management Solutions
                    5.1.3.4 Advancements in Emergency Management Technologies
           5.1.4 Challenges
                    5.1.4.1 Disconnection Between the Disaster Risk Reduction Policy and the Emergency Management in Practice
                    5.1.4.2 Hardware Infrastructure is Prone to A Single Point of Failure
    5.2 Use Cases
           5.2.1 Emergency Management Solution Used By the Government to Provide Incident Planning and Response Capabilities
           5.2.2 an Intelligent Disaster Recovery Solution in the Healthcare Industry
           5.2.3 The Aviation Industry is Using Incident Management and Emergency Response Systems
           5.2.4 Emergency and Incident Management in the Hospitality Industry
           5.2.5 Mass Notification Tool Manages Business Interruptions in an Insurance Company
           5.2.6 Rapid Adoption of Emergency Management Solutions Among Government Organizations to Provide Robust Public Safety and Security
    5.3 Innovation Spotlight

6 Incident and Emergency Management Market, By System (Page No. - 49)
    6.1 Introduction
    6.2 Web-Based Emergency Management System
    6.3 Emergency/Mass Notification System
    6.4 Surveillance System
    6.5 Traffic Management System
    6.6 Inventory/Database Management System
    6.7 Safety Management System
    6.8 Remote Weather Monitoring System
    6.9 Tsunami Warning System
    6.10 Earthquake/Seismic Warning System
    6.11 Cbrne/Hazmat Detection System

7 Incident and Emergency Management Market, By Solution (Page No. - 59)
    7.1 Introduction
    7.2 Geospatial Solution
    7.3 Disaster Recovery Solution
    7.4 Situational Awareness Solution

8 Market By Service (Page No. - 64)
    8.1 Introduction
    8.2 Consulting Services
    8.3 Design and Integration Services
    8.4 Training and Education Services
    8.5 Support and Maintenance Services

9 Market By Simulation (Page No. - 69)
    9.1 Introduction
    9.2 Traffic Simulation Systems
    9.3 Hazard Propagation Simulation Tools
    9.4 Incident and Evacuation Simulation Tools

10 Incident and Emergency Management Market, By Communication Tool and Device (Page No. - 74)
     10.1 Introduction
     10.2 First Responder Tools
     10.3 Satellite Phones
     10.4 Vehicle-Ready Gateways

11 Market By Industry Vertical (Page No. - 79)
     11.1 Introduction
     11.2 Banking, Financial Services, and Insurance
     11.3 Energy and Utilities
     11.4 Manufacturing
     11.5 Healthcare and Life Sciences
     11.6 Government and Defense
     11.7 Aviation
     11.8 Hospitality
     11.9 Transportation and Logistics
     11.10 Telecom and IT
     11.11 Others

12 Incident and Emergency Management Market, By Region (Page No. - 90)
     12.1 Introduction
     12.2 North America
     12.3 Europe
     12.4 Asia Pacific
     12.5 Middle East and Africa
     12.6 Latin America

13 Competitive Landscape (Page No. - 115)
     13.1 Overview
     13.2 Market Ranking
     13.3 Competitive Scenario
             13.3.1 Partnerships, Agreements, and Collaborations
             13.3.2 New Product Launches
             13.3.3 Mergers and Acquisitions
             13.3.4 Business Expansions

14 Company Profiles (Page No. - 121)
(Business Overview, Solutions/Services Offered, Recent Developments, SWOT Analysis, MnM View)*
     14.1 IBM
     14.2 NEC Corporation
     14.3 Hexagon
     14.4 ESRI
     14.5 NC4
     14.6 Intermedix Corporation
     14.7 Eccentex
     14.8 The Response Group (TRG)
     14.9 Haystax Technology
     14.10 Alert Technologies
     14.11 Crisisworks
     14.12 Emergeo
     14.13 Veoci
     14.14 Missionmode

*Details on Business Overview, Solutions/Services Offered, Recent Developments, SWOT Analysis, MnM View Might Not Be Captured in Case of Unlisted Companies.

15 Appendix (Page No. - 156)
     15.1 Discussion Guide
     15.2 Knowledge Store: Marketsandmarkets’ Subscription Portal
     15.3 Introducing RT: Real-Time Market Intelligence
     15.4 Available Customizations
     15.5 Related Reports
     15.6 Author Details

List of Tables (83 Tables)

Table 1 Incident and Emergency Management Market Size and Growth Rate, 2016–2023 (USD Billion, Y-O-Y %)
Table 2 Market Size By Component, 2016–2023 (USD Million)
Table 3 Innovation Spotlight: Latest Incident and Emergency Management Innovations
Table 4 Market Size By System, 2016–2023 (USD Million)
Table 5 Web-Based Emergency Management System: Market Size By Region, 2016–2023 (USD Million)
Table 6 Emergency/Mass Notification System: Market Size By Region, 2016–2023 (USD Million)
Table 7 Surveillance System: Market Size By Region, 2016–2023 (USD Million)
Table 8 Traffic Management System: Market Size By Region, 2016–2023 (USD Million)
Table 9 Inventory/Database Management System: Market Size By Region, 2016–2023 (USD Million)
Table 10 Safety Management System: Market Size By Region, 2016–2023 (USD Million)
Table 11 Remote Weather Monitoring System: Market Size By Region, 2016–2023 (USD Million)
Table 12 Tsunami Warning System: Market Size By Region, 2016–2023 (USD Million)
Table 13 Earthquake/Seismic Warning System: Market Size By Region, 2016–2023 (USD Million)
Table 14 Cbrne/Hazmat Detection System: Market Size By Region, 2016–2023 (USD Million)
Table 15 Incident and Emergency Management Market Size, By Solution, 2016–2023 (USD Million)
Table 16 Geospatial Solution: Market Size By Region, 2016–2023 (USD Million)
Table 17 Disaster Recovery Solution: Market Size By Region, 2015–2022 (USD Billion)
Table 18 Situational Awareness Solution: Market Size By Region, 2016–2023 (USD Million)
Table 19 Incident and Emergency Management Market Size, By Service, 2016–2023 (USD Million)
Table 20 Consulting Services: Market Size By Region, 2016–2023 (USD Million)
Table 21 Design and Integration Services: Market Size By Region, 2016–2023 (USD Million)
Table 22 Training and Education Services: Market Size By Region, 2016–2023 (USD Million)
Table 23 Support and Maintenance Services: Market Size By Region, 2016–2023 (USD Million)
Table 24 Incident and Emergency Management Market Size, By Simulation, 2016–2023 (USD Million)
Table 25 Traffic Simulation System: Market Size By Region, 2016–2023 (USD Million)
Table 26 Hazard Propagation Simulation Tools: Market Size By Region, 2016–2023 (USD Million)
Table 27 Incident and Evacuation Simulation Tools: Market Size By Region, 2016–2023 (USD Million)
Table 28 Incident and Emergency Management Market Size, By Communication Tool and Device, 2016–2023 (USD Million)
Table 29 First Responder Tools: Market Size By Region, 2016–2023 (USD Million)
Table 30 Satellite Phones: Market Size By Region, 2016–2023 (USD Million)
Table 31 Vehicle-Ready Gateways: Market Size By Region, 2016–2023 (USD Million)
Table 32 Market Size By Industry Vertical, 2016–2023 (USD Million)
Table 33 Banking, Financial Services, and Insurance: Market Size By Region, 2016–2023 (USD Million)
Table 34 Energy and Utilities: Market Size By Region, 2016–2023 (USD Million)
Table 35 Manufacturing: Market Size By Region, 2016–2023 (USD Million)
Table 36 Healthcare and Life Sciences: Market Size By Region, 2016–2023 (USD Million)
Table 37 Government and Defense: Market Size By Region, 2016–2023 (USD Million)
Table 38 Aviation: Market Size By Region, 2016–2023 (USD Million)
Table 39 Hospitality: Market Size By Region, 2016–2023 (USD Million)
Table 40 Transportation and Logistics: Market Size By Region, 2016–2023 (USD Million)
Table 41 Telecom and IT: Market Size By Region, 2016–2023 (USD Million)
Table 42 Others: Market Size By Region, 2016–2023 (USD Million)
Table 43 Incident and Emergency Management Market Size, By Region, 2016–2023 (USD Million)
Table 44 North America: Market Size By Component, 2016–2023 (USD Million)
Table 45 North America: Market Size By System, 2016–2023 (USD Million)
Table 46 North America: Market Size By Solution, 2016–2023 (USD Million)
Table 47 North America: Market Size By Service, 2016–2023 (USD Million)
Table 48 North America: Market Size By Simulation, 2016–2023 (USD Million)
Table 49 North America: Market Size By Communication Tool and Device, 2016–2023 (USD Million)
Table 50 North America: Market Size By Industry Vertical, 2016–2023 (USD Million)
Table 51 Europe: Incident and Emergency Management Market Size, By Component, 2016–2023 (USD Million)
Table 52 Europe: Market Size By System, 2016–2023 (USD Million)
Table 53 Europe: Market Size By Solution, 2016–2023 (USD Million)
Table 54 Europe: Market Size By Service, 2016–2023 (USD Million)
Table 55 Europe: Market Size By Simulation, 2016–2023 (USD Million)
Table 56 Europe: Market Size By Communication Tool and Device, 2016–2023 (USD Million)
Table 57 Europe: Market Size By Industry Vertical, 2016–2023 (USD Million)
Table 58 Asia Pacific: Incident and Emergency Management Market Size, By Component, 2016–2023 (USD Million)
Table 59 Asia Pacific: Market Size By System, 2016–2023 (USD Million)
Table 60 Asia Pacific: Market Size By Solution, 2016–2023 (USD Million)
Table 61 Asia Pacific: Market Size By Service, 2016–2023 (USD Million)
Table 62 Asia Pacific: Market Size By Simulation, 2016–2023 (USD Million)
Table 63 Asia Pacific: Market Size By Communication Tool and Device, 2016–2023 (USD Million)
Table 64 Asia Pacific: Market Size By Industry Vertical, 2016–2023 (USD Million)
Table 65 Middle East and Africa: Incident and Emergency Management Market Size, By Component, 2016–2023 (USD Million)
Table 66 Middle East and Africa: Market Size By System, 2016–2023 (USD Million)
Table 67 Middle East and Africa: Market Size By Solution, 2016–2023 (USD Million)
Table 68 Middle East and Africa: Market Size By Service, 2016–2023 (USD Million)
Table 69 Middle East and Africa: Market Size By Simulation, 2016–2023 (USD Million)
Table 70 Middle East and Africa: Market Size By Communication Tool and Device, 2016–2023 (USD Million)
Table 71 Middle East and Africa: Market Size By Industry Vertical, 2016–2023 (USD Million)
Table 72 Latin America: Incident and Emergency Management Market Size, By Component, 2016–2023 (USD Million)
Table 73 Latin America: Market Size By System, 2016–2023 (USD Million)
Table 74 Latin America: Market Size By Solution, 2016–2023 (USD Million)
Table 75 Latin America: Market Size By Service, 2016–2023 (USD Million)
Table 76 Latin America: Market Size By Simulation, 2016–2023 (USD Million)
Table 77 Latin America: Market Size By Communication Tool and Device, 2016–2023 (USD Million)
Table 78 Latin America: Market Size By Industry Vertical, 2016–2023 (USD Million)
Table 79 Incident and Emergency Management Market: Ranking Analysis
Table 80 Partnerships, Agreements, and Collaborations, 2015–2017
Table 81 New Product Launches, 2015–2017
Table 82 Mergers and Acquisitions, 2015–2017
Table 83 Business Expansions, 2015–2017

List of Figures (38 Figures)

Figure 1 Incident and Emergency Management Market Segmentation
Figure 2 Market Research Design
Figure 3 Breakdown of Primary Interviews: By Company, Designation, and Region
Figure 4 Data Triangulation
Figure 5 Market Size Estimation Methodology: Bottom-Up Approach
Figure 6 Market Size Estimation Methodology: Top-Down Approach
Figure 7 Systems Segment is Expected to Contribute the Largest Market Share During the Forecast Period
Figure 8 North America is Estimated to Hold the Largest Market Share in 2018
Figure 9 Increasing Demand Among Organizations for Integrated Incident and Emergency Management Suite is Expected to Drive the Market Growth
Figure 10 Emergency/Mass Notification System is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 11 Disaster Recovery Solution is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 12 Training and Education Services Segment is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 13 Traffic Simulation System is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 14 First Responder Tools Segment is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 15 Government and Defense Industry Vertical is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 16 Asia Pacific is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 17 Incident and Emergency Management Market: Drivers, Restraints, Opportunities, and Challenges
Figure 18 Spread of Terrorist Attacks Around the World in 2015
Figure 19 Global Social Media Users
Figure 20 Emergency/Mass Notification System is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 21 Disaster Recovery Solution is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 22 Training and Education Services Segment is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 23 Traffic Simulation Systems Segment is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 24 First Responder Tools Segment is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 25 Government and Defense Industry Vertical is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 26 Latin America is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 27 North America: Market Snapshot
Figure 28 Asia Pacific: Market Snapshot
Figure 29 Key Developments By the Leading Players in the Incident and Emergency Management Market for 2015–2017
Figure 30 Key Market Evaluation Framework
Figure 31 IBM: Company Snapshot
Figure 32 IBM: SWOT Analysis
Figure 33 NEC Corporation: Company Snapshot
Figure 34 NEC Corporation: SWOT Analysis
Figure 35 Hexagon: Company Snapshot
Figure 36 Hexagon: SWOT Analysis
Figure 37 ESRI: SWOT Analysis
Figure 38 NC4: SWOT Analysis

The incident and emergency management market is expected to grow from USD 93.44 Billion in 2018 to USD 122.94 Billion by 2023, at a Compound Annual Growth Rate (CAGR) of 5.6% during the forecast period. The major drivers of the market include increasing incidents of terrorist and biohazardous attacks, and natural disasters due to ever changing climatic conditions, and stringent government regulations and norms.

Various solutions that are offered in the incident and emergency management market include geospatial solution, disaster recovery solution, and situational awareness solution. Among these solutions, the disaster recovery solution is expected to hold the largest market size as well as the fastest growing segment. The reason for this can be attributed to its rapid adoption among industries for keeping their business operations unaffected from disasters or resuming the business operations as soon as possible after being hit by a disaster.

The systems segment includes web-based emergency management system, emergency/mass notification system, surveillance system, traffic management system, inventory/database management system, safety management system, remote weather monitoring system, tsunami warning system, earthquake/seismic warning system, and the Chemical, Biological, Radiological, Nuclear, and Explosive (CBRNE)/Hazardous Materials (HAZMAT) detection system. The emergency notification/mass notification system is expected to be the fastest growing in this marketspace, as its software allows agencies to send or receive real-time sensitive emergency message notifications in the form of texts, emails, or voice mails, before or during emergencies. The surveillance system is expected to dominate the systems segment in terms of contribution to the overall market, as it is extensively used by government organizations as well as enterprises in monitoring and providing information about real-time situations during an emergency or incident.

The incident and emergency management solution providers also offer consulting services, design and integration services, training and education services, and support and maintenance services. Among the services, the training and education services segment is expected to be growing at the highest rate. The training and education services are provided to first responders, disaster response teams, and disaster management volunteers to raise the level of preparedness and response capability, and also mitigate the damages to a property during an emergency.

The incident and emergency management market has been segmented by simulation, which has further been broken down into traffic simulation system, hazard propagation simulation tools, and incident and evacuation simulation tools. The communication tools and devices segmentation has been categorized into first responder tools, satellite phones, and vehicle-ready gateways (cellular/GPS/Wi-Fi). Among these, the first responder tools segment is expected to be the fastest growing, as it includes all technology devices that assist the departments and teams in providing the first action during the time of emergency.

Incident and emergency management systems, solutions, and services have been adopted by various industry verticals, including Banking, Financial Services, and Insurance (BFSI); energy and utilities; manufacturing; healthcare and life sciences; government and defense; aviation; hospitality; transportation and logistics; and telecom and IT; and others (museums, sports stadiums, and residential complexes). The telecom and IT industry vertical is expected to be fastest growing, as it is considered as an important element in the economic and social growth of a country. The loss of data and valuable information can severely hamper the operations of the telecom companies. Thus, there is a huge need to protect such data and information.

The global incident and emergency management market has been segmented on the basis of regions into North America, Europe, Asia Pacific (APAC), Middle East and Africa (MEA), and Latin America to provide a region-specific analysis in the report. The North American region, followed by APAC, is estimated to become the largest revenue-generating region for incident and emergency management vendors in 2018. This is mainly because in the developed economies of the US and Canada, there is a high focus on innovations obtained from Research and Development (R&D), and technology. The APAC region is expected to be the fastest-growing region in the market, due to an increase in government expenditure on emergency and disaster management systems to safeguard people from disasters.

The major incident and emergency management vendors include IBM (US), NEC Corporation (Japan), Hexagon (Sweden), Esri (US), NC4 (US), Intermedix Corporation (US), Eccentex (US), The Response Group (US), Haystax Technology (US), Alert Technologies (US), Crisisworks (US), EmerGeo (US), Veoci (US), and MissionMode (US). The strategies of partnerships and new product launches are the key growth strategies majorly adopted by the market players to offer feature-rich products and services to their customers and penetrate deep into uncatered regions.

To speak to our analyst for a discussion on the above findings, click Speak to Analyst