Managed Services Market

Managed Services Market by Service Type (Managed Security Service, Managed Network Service, and Managed IT Infrastructure and Data Center Service), Deployment Type (On-premises and Cloud) Vertical and Region - Global Forecast to 2028

Report Code: TC 3070 Sep, 2023, by marketsandmarkets.com

[368 Pages Report] The managed services market size is expected to grow from USD 275.5 billion in 2023 to USD 372.6 billion by 2028 at a compound annual growth rate (CAGR) of 6.2% during the forecast period. The future of the managed services market is poised for continued expansion and evolution. With technology becoming increasingly intricate and businesses focusing on agility, the demand for specialized external support will persist. Cloud computing, cybersecurity, data management, and remote work solutions are expected to dominate the market as organizations seek scalable and secure services. As artificial intelligence and automation advance, MSPs are likely to integrate these technologies to enhance service efficiency. The growing reliance on IoT devices drives demand for managed IoT services, ensuring seamless management and security. Hybrid work models require robust remote workforce support, fueling the need for managed services. As the market matures, competition will intensify, leading to innovation in service offerings, pricing models, and customization. The future of managed services lies in the convergence of cutting-edge technology, adaptable solutions, and strategic partnerships, enabling businesses to streamline operations, enhance cybersecurity, and navigate the complexities of the digital age.

Managed Services Market

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Managed Services Market

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Managed Services Market Dynamics

Driver:  Increasing adoption of cloud-managed services contributes to market growth

The increasing adoption of cloud-managed services will fuel substantial growth in the managed services market. As businesses increasingly shift their IT infrastructure to cloud-based solutions, they encounter complexities in managing and optimizing these environments effectively. Increased adoption of cloud services presents a prime opportunity for managed service providers (MSPs) to step in and offer their specialized expertise. Managed service providers can provide diverse services, including cloud migration support, ongoing infrastructure management, security and compliance measures, performance monitoring, and cost optimization. Outsourcing these tasks to MSPs allows organizations to focus on their core business functions, leverage advanced technologies, and achieve greater operational efficiency.

Moreover, as the cloud computing landscape evolves, businesses seek customized and scalable solutions tailored to their needs. MSPs can cater to these demands, delivering flexible services that adapt to dynamic business requirements. This level of personalized support further drives the demand for managed services. With the growing importance of data security and compliance, businesses rely on MSPs to implement robust security measures and ensure data integrity within their cloud environments. As cloud-managed services become increasingly vital for companies, the managed services market will witness significant expansion, presenting new opportunities for providers to innovate and deliver value-added solutions to their clients.

Restraint: Lack of IT security professionals may inhibit market growth

The lack of IT security professionals significantly restraints the growth of the managed services market. As the digital landscape expands and cyber threats become more sophisticated, businesses are increasingly concerned about safeguarding sensitive data and systems. However, the shortage of skilled IT security experts hampers organizations’ ability to effectively manage and protect their infrastructure. This talent shortage makes it challenging for managed service providers (MSPs) to offer comprehensive cybersecurity solutions to their clients. The demand for MSPs with specialized expertise in security services surpasses the available supply, resulting in limited capabilities to address the evolving threat landscape adequately.

Moreover, as businesses recognize the importance of data privacy and compliance with industry regulations, the need for robust security services becomes even more critical. The lack of qualified IT security professionals inhibits MSPs from delivering the security assurance required by clients, potentially making businesses hesitant to outsource their IT security to third-party providers. Overall, the scarcity of IT security professionals creates a significant challenge for MSPs and can restrain the managed services market’s growth, especially in cybersecurity offerings.

Opportunity: Changing work environments

The changing work environment presents significant opportunities for the managed services market. With the rise of remote work and distributed teams, businesses increasingly require flexible and scalable IT solutions. Managed service providers (MSPs) can cater to this demand by offering cloud-based services, collaboration tools, and secure remote access solutions. As organizations adapt to hybrid work models, MSPs can efficiently provide specialized support to manage diverse IT environments. They offer endpoint security, network monitoring, and data management services to ensure seamless operations regardless of employees’ locations. The changing work landscape also demands enhanced cybersecurity measures to protect sensitive data from potential breaches. MSPs can deliver robust security solutions and regular vulnerability assessments to safeguard businesses against evolving threats.

The need for continuous technical support and 24/7 monitoring also creates opportunities for MSPs to offer round-the-clock services, ensuring uninterrupted business operations. Overall, the evolving work environment opens doors for MSPs to provide tailored solutions that address the specific challenges and opportunities arising from remote and hybrid work arrangements, contributing to the growth and expansion of the managed services market.

Challenge: Increased competition can lead to pricing pressures

Increasing competition in the managed services market presents various challenges. While the growing number of providers can lead to pricing pressures and a need for differentiation, it also stimulates innovation and improved service offerings. As providers strive to stand out in a crowded market, they are driven to develop unique solutions, cater to specific industries, and enhance customer experiences. The competitive landscape encourages MSPs to invest in research and development, staying at the forefront of technological advancements. Increased R&D fosters the creation of cutting-edge services and drives the adoption of new technologies among businesses.

Moreover, competition compels MSPs to focus on building strong client relationships, offering customized solutions that align with individual business needs. Enhanced customer support, proactive monitoring, and personalized attention are critical in gaining a competitive edge. In the face of increasing competition, MSPs can leverage collaboration and strategic partnerships to expand service portfolios and access a broader customer base. Organic and inorganic strategies adopted by vendors bolster their position in the market and enable them to offer comprehensive, end-to-end solutions, tapping into new growth opportunities. While increasing competition poses challenges, it catalyzes positive change, driving innovation, specialization, and improved customer-centric offerings in the managed services market.

Managed Services Market Ecosystem

Prominent companies in this market are responsible for delivering managed services to end users via various deployment models. These companies have been operating in the market for several years and possess a diversified product portfolio, state-of-the-art technologies, and strong global sales and marketing networks. Prominent companies in this market include IBM (US), Fujitsu (Japan), Accenture (Ireland), Atos (France), and Cisco (US). The section highlights the market’s key players, including connectivity providers, OEMs, solutions providers, services providers and consultants, integrators, and MSPs. The chapter describes the companies offering services and solutions in the managed services market, the latest company developments related to the recession, and MarketsandMarkets’ analysis of these vendors. It further highlights the unique differentiation points of each company and its expertise in the market.

Managed Services Market

Based on vertical, BFSI  vertical is expected to hold the largest market share during the forecast period.

Based on the vertical, the managed services market is segmented into BFSI, IT & telecom, manufacturing, retail & consumer goods, healthcare & life science, energy & utilities, government, media & entertainment, and other verticals. Among the verticals, the BFSI segment is expected to hold the largest market share during the forecast period. Managed services play a crucial role in the banking, financial services, and insurance (BFSI) industry by offering specialized outsourced support and expertise to address the industry’s unique challenges and needs. In a rapidly evolving landscape marked by stringent regulations, complex technological advancements, and growing customer expectations, managed services enhance operational efficiency, security, and customer experience.

The managed services enable financial institutions to offload non-core functions such as IT infrastructure management, cybersecurity, data analytics, and compliance to experienced third-party providers. Managed services allow BFSI companies to focus on their core competencies, such as delivering financial products and services, while benefiting from specialized expertise in areas crucial for maintaining operational resilience.

The BFSI sector faces numerous cybersecurity threats due to the sensitive nature of financial data. Managed security services offer proactive monitoring, threat detection, and incident response, minimizing the risk of breaches and ensuring regulatory compliance, such as GDPR or HIPAA. Furthermore, managed services help streamline IT operations by providing round-the-clock support, system maintenance, and updates. Additionally, managed services aid in adopting emerging technologies such as artificial intelligence, machine learning, and blockchain, which can enhance customer engagement, risk assessment, and fraud prevention. For the BFSI industry, customer experience is paramount. Managed services can assist in developing and maintaining user-friendly digital platforms, ensuring smooth transactions, quick query resolutions, and personalized financial advice.

The US market is projected to contribute the largest share of the managed services market in North America.

North America is expected to lead the managed services market in 2023. The US is estimated to account for the largest market share in North America in 2023 in the managed services market, and the trend is expected to continue until 2028. Managed services play a significant role in the United States, offering valuable support and solutions to businesses of all sizes and industries. Companies can streamline their processes, reduce costs, and focus on their core competencies by outsourcing their IT management and operations to specialized service providers. One prominent example of managed services in the US is the healthcare sector. Managing IT infrastructure and complying with stringent regulations in the healthcare industry can be highly complex and resource-intensive. Many healthcare providers and organizations have turned to managed service providers (MSPs) to handle critical IT tasks effectively. MSPs in this domain offer various services, including electronic health record (EHR) management, data backup and recovery, cybersecurity, and compliance support.

Managed Services Market Size, and Share

Key Market Players

The managed services market is dominated by a few globally established players such as IBM (US), Fujitsu (Japan), Accenture (Ireland), Atos (France), Cisco (US), DXC (US), TCS (India), Rackspace (US), AT&T (US), and Verizon (US) among others, are the key vendors that secured managed services contracts in last few years. These vendors can bring global processes and execution expertise; the local players only have local expertise. Driven by increased disposable incomes, easy access to knowledge, and fast adoption of technological products, buyers are more willing to experiment/test new things in the managed services market.

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Scope of the Report

Report Metrics

Details

Market size available for years

2018–2028

Base year considered

2022

Forecast period

2023–2028

Forecast units

Value (USD Million/Billion)

Segments Covered

Service Types, Managed Security Service, Managed Network Service, Managed IT Infrastructure and Data Center Service, Managed Communication and Collaboration Service, Managed Mobility Service, Managed Information Service, Verticals, Deployment Types, And Regions

Geographies Covered

North America, Europe, Asia Pacific, Middle East and Africa, and Latin America

Companies Covered

Some of the significant managed services market vendors are IBM (US), Fujitsu (Japan), Accenture (Ireland), Atos (France), Cisco (US), DXC (US), TCS (India), Rackspace (US), AT&T (US), Verizon (US), Dimension Data (South Africa), Infosys (India), HCL (India), Ericsson (Sweden), and GTT Communications (US)NTT Communications (Japan), and Digital Reality (US)

This research report categorizes the managed services market based on service types: managed security service, network service, IT infrastructure and data center service, communication and collaboration service, mobility service, information service, verticals, deployment types, and regions.

Based on the Service Type:
  • Managed Security Service
  • Managed Network Service
  • Managed IT Infrastructure & Data Center Service
  • Managed Communication & Collaboration Service
  • Managed Mobility Service
  • Managed Information Service
Based on the Managed Security Service:
  • Managed Identify & Access Management
  • Managed Antivirus/Antimalware
  • Managed Firewall
  • Managed Risk And Compliance Management
  • Managed Vulnerability Management
  • Managed Security Information & Event Management
  • Managed Intrusion Detection Systems/ Intrusion Prevention Systems
  • Managed Unified Threat Management
  • Managed Encryption
  • Other Managed Security Services
Based on the Managed Network Service:
  • Managed LAN
  • Managed Wi-Fi
  • Managed VPN
  • Managed WAN
  • network monitoring
  • Other Managed Network Security
Based on the Managed IT Infrastructure & Data Center Service:
  • Managed Print Services
  • Server Management
  • Storage Management
  • Other Managed IT Infrastructure & Data Center Services
Based on the Managed Communication & Collaboration Service:
  • Managed VoIP
  • Managed UCaaS,
  • Other Managed Communication & Collaboration Services
Based on the Managed Mobility Service:
  • Device Life Cycle Management
  • Application Management
Based on the Managed Information Service:
  • Business Process Management
  • Managed Operational Support Systems/ Business Support Systems
Based on the Deployment Type:
  • On-premises
  • Cloud
Based on the Vertical:
  • BFSI
  • IT & telecom
  • Manufacturing
  • Retail & Consumer Goods
  • Healthcare & Life Science
  • Energy & Utilities
  • Government
  • Media & Entertainment
  • Other Verticals
Based on the Region:
  • North America
    • United States
    • Canada
  • Europe
    • UK
    • Germany
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • Rest of Asia Pacific
  • Middle East & Africa
    • Kingdom of Saudi Arabia
    • Rest of the Middle East & Africa
  • Latin America
    • Brazil
    • Mexico
    • Rest of Latin America

Recent Developments:

  • In July 2023, Fujitsu launched Managed Security Services (MSS), a suite of security solutions that help organizations protect their data, systems, and applications from cyber threats. Fujitsu’s MSS can help organizations detect and respond to cyber threats in real-time. MSS includes using a combination of security tools and human expertise to identify and investigate threats and take appropriate action to mitigate them. Fujitsu’s MSS can help organizations monitor their security environment 24/7. MSS also includes monitoring for suspicious activity and compliance with security regulations.
  • In March 2022, IBM launched Unified Key Orchestrator, an innovative multi-cloud solution, as a part of IBM Cloud Hyper Protect Crypto Services, which are offered as managed services.
  • In June 2021, with Cisco, AT&T Business introduced Webex Calling with AT&T – Enterprise to Cisco’s Unified Communications Manager – Cloud (UCMC), helping businesses optimize operations and accelerate digital transformation in nearly any environment.

Frequently Asked Questions (FAQ):

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TABLE OF CONTENTS
 
1 INTRODUCTION (Page No. - 35)
    1.1 STUDY OBJECTIVES 
    1.2 MARKET DEFINITION 
           1.2.1 INCLUSIONS AND EXCLUSIONS
    1.3 MARKET SCOPE 
           1.3.1 MARKET SEGMENTATION
    1.4 REGIONS COVERED 
           1.4.1 YEARS CONSIDERED
    1.5 CURRENCY CONSIDERED 
           TABLE 1 USD EXCHANGE RATES, 2018–2022
    1.6 STAKEHOLDERS 
    1.7 SUMMARY OF CHANGES 
 
2 RESEARCH METHODOLOGY (Page No. - 41)
    2.1 RESEARCH DATA 
           FIGURE 1 MANAGED SERVICES MARKET: RESEARCH DESIGN
           2.1.1 SECONDARY DATA
           2.1.2 PRIMARY DATA
                    2.1.2.1 Breakup of primary profiles
                               FIGURE 2 BREAKUP OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION
                    2.1.2.2 Primary respondents: managed services market
                    2.1.2.3 Key insights from industry experts
    2.2 MARKET BREAKUP AND DATA TRIANGULATION 
           FIGURE 3 DATA TRIANGULATION
    2.3 MARKET SIZE ESTIMATION 
           FIGURE 4 MANAGED SERVICES MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES
           FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 1 (SUPPLY SIDE): REVENUE OF MANAGED SERVICES VENDORS
           FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH (SUPPLY SIDE): COLLECTIVE REVENUE OF MANAGED SERVICES VENDORS
           FIGURE 7 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 2 (DEMAND SIDE): REVENUE GENERATED FROM MANAGED SERVICES TYPES
           FIGURE 8 MARKET SIZE ESTIMATION METHODOLOGY – DEMAND-SIDE APPROACH
    2.4 MARKET FORECAST 
           TABLE 2 FACTOR ANALYSIS
    2.5 IMPACT OF RECESSION 
           TABLE 3 IMPACT OF RECESSION
    2.6 RESEARCH ASSUMPTIONS 
           TABLE 4 RESEARCH ASSUMPTIONS
    2.7 LIMITATIONS AND RISK ASSESSMENT 
 
3 EXECUTIVE SUMMARY (Page No. - 55)
    FIGURE 9 MANAGED SERVICES MARKET SNAPSHOT, 2020–2028 
    FIGURE 10 MAJOR SEGMENTS IN TERMS OF GROWTH RATE 
    FIGURE 11 MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES SEGMENT TO ACCOUNT FOR LARGEST MARKET DURING FORECAST PERIOD 
    FIGURE 12 MANAGED IAM SEGMENT TO ACCOUNT FOR LARGEST MARKET DURING FORECAST PERIOD 
    FIGURE 13 MANAGED WAN SEGMENT TO ACCOUNT FOR LARGEST MARKET DURING FORECAST PERIOD 
    FIGURE 14 STORAGE MANAGEMENT SEGMENT TO ACCOUNT FOR LARGEST MARKET DURING FORECAST PERIOD 
    FIGURE 15 MANAGED UCAAS SEGMENT TO ACCOUNT FOR LARGEST MARKET DURING FORECAST PERIOD 
    FIGURE 16 DEVICE LIFE CYCLE MANAGEMENT SEGMENT TO ACCOUNT FOR LARGER MARKET DURING FORECAST PERIOD 
    FIGURE 17 MANAGED OSS/BSS SEGMENT TO ACCOUNT FOR LARGER MARKET DURING FORECAST PERIOD 
    FIGURE 18 ON-PREMISES SEGMENT TO ACCOUNT FOR LARGER MARKET DURING FORECAST PERIOD 
    FIGURE 19 BFSI SEGMENT TO ACCOUNT FOR LARGEST MARKET DURING FORECAST PERIOD 
    FIGURE 20 NORTH AMERICA TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD 
 
4 PREMIUM INSIGHTS (Page No. - 66)
    4.1 ATTRACTIVE GROWTH OPPORTUNITIES FOR KEY PLAYERS IN MANAGED SERVICES MARKET 
           FIGURE 21 RAPID GEOGRAPHIC AND TECHNOLOGICAL CHANGES TO DRIVE GROWTH OF MANAGED SERVICES
    4.2 MANAGED SERVICES MARKET, BY SERVICE TYPE, 2023 VS. 2028 
           FIGURE 22 MANAGED COMMUNICATION & COLLABORATION SERVICES SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD
    4.3 MANAGED SERVICES MARKET, BY MANAGED SECURITY SERVICE TYPE, 2023 VS. 2028 
           FIGURE 23 MANAGED IAM SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD
    4.4 MANAGED SERVICES MARKET, BY MANAGED NETWORK SERVICE TYPE, 2023 VS. 2028 
           FIGURE 24 MANAGED WAN SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD
    4.5 MANAGED SERVICES MARKET, BY MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICE TYPE, 2023 VS. 2028 
           FIGURE 25 STORAGE MANAGEMENT SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD
    4.6 MANAGED SERVICES MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICE TYPE, 2023 VS. 2028 
           FIGURE 26 MANAGED UCAAS SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD
    4.7 MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICE TYPE, 2023 VS. 2028 
           FIGURE 27 DEVICE LIFE CYCLE MANAGEMENT SEGMENT TO ACCOUNT FOR LARGER MARKET SHARE DURING FORECAST PERIOD
    4.8 MANAGED SERVICES MARKET, BY MANAGED INFORMATION SERVICE TYPE, 2023 VS. 2028 
           FIGURE 28 MANAGED OSS/BSS SEGMENT TO ACCOUNT FOR LARGER MARKET SHARE DURING FORECAST PERIOD
    4.9 MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023 VS. 2028 
           FIGURE 29 ON-PREMISES SEGMENT TO ACCOUNT FOR LARGER MARKET SHARE DURING FORECAST PERIOD
    4.10 MANAGED SERVICES MARKET, BY VERTICAL, 2023 VS. 2028 
           FIGURE 30 BFSI SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD
    4.11 MANAGED SERVICES MARKET, BY REGION, 2023 VS. 2028 
                    FIGURE 31 ASIA PACIFIC TO EMERGE AS BEST MARKET FOR INVESTMENTS IN NEXT FIVE YEARS
 
5 MARKET OVERVIEW AND INDUSTRY TRENDS (Page No. - 72)
    5.1 INTRODUCTION 
    5.2 MARKET DYNAMICS 
           FIGURE 32 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: MANAGED SERVICES MARKET
           5.2.1 DRIVERS
                    5.2.1.1 Increasing adoption of cloud-managed services
                               FIGURE 33 GROWTH OF CLOUD-MANAGED SERVICES
                    5.2.1.2 Lack of skilled IT professionals
                    5.2.1.3 Growth in adjacent markets
                    5.2.1.4 Rising need for cost and risk reduction
           5.2.2 RESTRAINTS
                    5.2.2.1 Lack of IT security professionals
                    5.2.2.2 Increasing regulations and compliances
           5.2.3 OPPORTUNITIES
                    5.2.3.1 Changing work environments
                    5.2.3.2 Rising adoption of cloud solutions
           5.2.4 CHALLENGES
                    5.2.4.1 Lack of skilled professionals
                    5.2.4.2 Increased competition and pricing pressure
    5.3 CASE STUDY ANALYSIS 
           5.3.1 DXC TECHNOLOGY HELPED INAIL PREVENT CYBER THREATS WITH AUTOMATION AND ML
           5.3.2 ERICSSON HELPED NEWPORT UTILITIES BRING HIGH-SPEED BROADBAND TO RURAL COMMUNITIES
           5.3.3 LUMEN TECHNOLOGIES HELPED NET PROTECTIONS SECURE NETWORK WITH 24-HOUR OPERATIONAL MISSION-CRITICAL INFRASTRUCTURE
           5.3.4 AWS MANAGED SERVICES HELPED FIELDCORE ESTABLISH OPERATIONS SUPPORT AND INFRASTRUCTURE INCIDENT MANAGEMENT
           5.3.5 ZACHRY CORPORATION BOOSTED EXPERTISE AND SUPPORT WITH RACKSPACE TECHNOLOGY’S MANAGED DATA CENTER
           5.3.6 TCS PROVIDED FLEXIBLE GLOBAL SECURITY OPERATIONS CENTER TO SHV ENERGY
    5.4 ECOSYSTEM ANALYSIS 
           FIGURE 34 MANAGED SERVICES MARKET: ECOSYSTEM ANALYSIS
    5.5 VALUE CHAIN ANALYSIS 
           FIGURE 35 MANAGED SERVICES MARKET: VALUE CHAIN ANALYSIS
    5.6 INDICATIVE PRICE ANALYSIS 
           5.6.1 INTRODUCTION
           5.6.2 INDICATIVE PRICE TRENDS
           5.6.3 INDICATIVE PRICING TRENDS, BY KEY VENDOR
                    TABLE 5 MANAGED SERVICES MARKET: INDICATIVE PRICING ANALYSIS, BY KEY VENDOR
    5.7 PATENT ANALYSIS 
           FIGURE 36 NUMBER OF PATENTS PUBLISHED, 2012–2022
           FIGURE 37 TOP TEN PATENT APPLICANTS (GLOBAL) IN 2022
           TABLE 6 TOP PATENT OWNERS
    5.8 TECHNOLOGY ANALYSIS 
           5.8.1 BIG DATA ANALYTICS
           5.8.2 CLOUD COMPUTING
           5.8.3 ARTIFICIAL INTELLIGENCE
           5.8.4 MACHINE LEARNING
           5.8.5 5G TECHNOLOGY
    5.9 REGULATORY LANDSCAPE 
           5.9.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
                    TABLE 7 NORTH AMERICA: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
                    TABLE 8 EUROPE: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
                    TABLE 9 ASIA PACIFIC: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
                    TABLE 10 REST OF THE WORLD: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
                    5.9.1.1 North America
                    5.9.1.2 Europe
                    5.9.1.3 Asia Pacific
                    5.9.1.4 Middle East & South Africa
                    5.9.1.5 Latin America
           5.9.2 REGULATORY IMPLICATIONS AND INDUSTRY STANDARDS
                    5.9.2.1 GDPR
                    5.9.2.2 SEC Rule 17a-4
                    5.9.2.3 ISO/IEC 27001
                    5.9.2.4 System and Organization Controls 2 Type II Compliance
                    5.9.2.5 FINRA
                    5.9.2.6 FOIA
                    5.9.2.7 HIPAA
    5.10 PORTER’S FIVE FORCES ANALYSIS 
           FIGURE 38 MANAGED SERVICES MARKET: PORTER’S FIVE FORCES ANALYSIS
           TABLE 11 PORTER’S FIVE FORCES ANALYSIS
           5.10.1 THREAT OF NEW ENTRANTS
           5.10.2 THREAT OF SUBSTITUTES
           5.10.3 BARGAINING POWER OF SUPPLIERS
           5.10.4 BARGAINING POWER OF BUYERS
           5.10.5 INTENSITY OF COMPETITIVE RIVALRY
    5.11 KEY CONFERENCES AND EVENTS, 2023–2024 
                    TABLE 12 KEY CONFERENCES AND EVENTS, 2023–2024
    5.12 TRENDS/DISRUPTIONS IMPACTING BUYERS/CLIENTS’ BUSINESSES 
                    FIGURE 39 MANAGED SERVICES MARKET: TRENDS/DISRUPTIONS IMPACTING BUYERS/CLIENTS’ BUSINESSES
    5.13 KEY STAKEHOLDERS & BUYING CRITERIA 
           5.13.1 KEY STAKEHOLDERS IN BUYING PROCESS
                    FIGURE 40 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP VERTICALS
                    TABLE 13 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE VERTICALS
           5.13.2 BUYING CRITERIA
                    FIGURE 41 KEY BUYING CRITERIA FOR TOP THREE VERTICALS
                    TABLE 14 KEY BUYING CRITERIA FOR TOP THREE VERTICALS
    5.14 BUSINESS MODEL ANALYSIS 
                    FIGURE 42 MANAGED SERVICES MARKET: BUSINESS MODEL ANALYSIS
           5.14.1 BUSINESS MODEL FOR SOFTWARE PROVIDERS
 
6 MANAGED SERVICES MARKET, BY SERVICE TYPE (Page No. - 99)
    6.1 INTRODUCTION 
           FIGURE 43 MANAGED MOBILITY SERVICES SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
           6.1.1 SERVICE TYPES: MANAGED SERVICES MARKET DRIVERS
                    TABLE 15 MANAGED SERVICES MARKET, BY SERVICE TYPE, 2018–2022 (USD MILLION)
                    TABLE 16 MANAGED SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION)
    6.2 MANAGED SECURITY SERVICES 
           6.2.1 NEED TO IDENTIFY POTENTIAL CYBER THREATS AND ANOMALIES TO FUEL DEMAND FOR MANAGED SECURITY SERVICES
                    TABLE 17 MANAGED SECURITY SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 18 MANAGED SECURITY SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
    6.3 MANAGED NETWORK SERVICES 
           6.3.1 MANAGED NETWORK SERVICES TO HELP ORGANIZATIONS OUTSOURCE NETWORK MANAGEMENT, MONITORING, AND TROUBLESHOOTING
                    TABLE 19 MANAGED NETWORK SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 20 MANAGED NETWORK SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
    6.4 MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES 
           6.4.1 MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES TO ENSURE EFFICIENT DATA CENTERS AND ADHERENCE TO INDUSTRY STANDARDS
                    TABLE 21 MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 22 MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
    6.5 MANAGED COMMUNICATION & COLLABORATION SERVICES 
           6.5.1 MANAGED COMMUNICATION & COLLABORATION SERVICES TO ENHANCE PRODUCTIVITY, IMPROVE TEAMWORK, AND ENSURE SEAMLESS CONNECTIVITY
                    TABLE 23 MANAGED COMMUNICATION & COLLABORATION SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 24 MANAGED COMMUNICATION & COLLABORATION SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
    6.6 MANAGED MOBILITY SERVICES 
           6.6.1 MANAGED MOBILITY SERVICES TO STREAMLINE PROCESSES OF MANAGING, SECURING, AND SUPPORTING MOBILE DEVICES, APPLICATIONS, AND DATA
                    TABLE 25 MANAGED MOBILITY SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 26 MANAGED MOBILITY SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
    6.7 MANAGED INFORMATION SERVICES 
           6.7.1 MANAGED INFORMATION SERVICES TO ORGANIZE, STORE, SECURE, AND OPTIMIZE FLOW OF INFORMATION
                    TABLE 27 MANAGED INFORMATION SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 28 MANAGED INFORMATION SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
 
7 MANAGED SERVICES MARKET, BY MANAGED SECURITY SERVICE (Page No. - 109)
    7.1 INTRODUCTION 
           FIGURE 44 MANAGED IAM SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
           7.1.1 MANAGED SECURITY SERVICES: MANAGED SERVICES MARKET DRIVERS
                    TABLE 29 MANAGED SERVICES MARKET, BY MANAGED SECURITY SERVICES TYPE, 2018–2022 (USD MILLION)
                    TABLE 30 MANAGED SERVICES MARKET, BY MANAGED SECURITY SERVICES TYPE, 2023–2028 (USD MILLION)
    7.2 MANAGED IDENTITY & ACCESS MANAGEMENT 
           7.2.1 MANAGED IAM TO KEEP TRACK OF USER ACTIVITIES, MONITOR ACCESS PATTERNS, AND MAINTAIN AUDIT LOGS FOR COMPLIANCE REPORTING
                    TABLE 31 MANAGED IDENTITY & ACCESS MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 32 MANAGED IDENTITY & ACCESS MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
    7.3 MANAGED ANTIVIRUS/ANTI-MALWARE 
           7.3.1 MANAGED ANTIVIRUS/ANTI-MALWARE SOLUTIONS TO REDUCE DATA LEAK RISK AND OFFER PROTECTION AGAINST NEW VIRUSES
                    TABLE 33 MANAGED ANTIVIRUS/ANTI-MALWARE: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 34 MANAGED ANTIVIRUS/ANTI-MALWARE: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
    7.4 MANAGED FIREWALL 
           7.4.1 MANAGED FIREWALL SERVICES TO FILTER INTERNET AND NETWORK TRAFFIC AND FOCUS ON SPECIFIC APPLICATIONS
                    TABLE 35 MANAGED FIREWALL: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 36 MANAGED FIREWALL: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
    7.5 MANAGED RISK & COMPLIANCE MANAGEMENT 
           7.5.1 MANAGED RISK & COMPLIANCE PROFESSIONALS TO ESTABLISH ROBUST SECURITY POLICIES AND GUIDELINES
                    TABLE 37 MANAGED RISK & COMPLIANCE MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 38 MANAGED RISK & COMPLIANCE MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
    7.6 MANAGED VULNERABILITY MANAGEMENT 
           7.6.1 MANAGED VULNERABILITY MANAGEMENT SOLUTIONS TO HELP ORGANIZATIONS MEET COMPLIANCE REQUIREMENTS AND PREPARE FOR AUDITS
                    TABLE 39 MANAGED VULNERABILITY MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 40 MANAGED VULNERABILITY MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
    7.7 MANAGED SECURITY INFORMATION & EVENT MANAGEMENT 
           7.7.1 MANAGED SIEM TO IDENTIFY POTENTIAL THREATS, ENABLE RAPID RESPONSE, AND REDUCE DWELL TIME OF ATTACKERS
                    TABLE 41 MANAGED SECURITY INFORMATION & EVENT MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 42 MANAGED SECURITY INFORMATION & EVENT MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
    7.8 MANAGED INTRUSION DETECTION SYSTEMS/INTRUSION PREVENTION SYSTEMS 
           7.8.1 IDS/IPS SOLUTIONS TO EMPLOY BEHAVIORAL ANALYSIS TO IDENTIFY ANOMALIES AND DEVIATIONS FROM REGULAR NETWORK ACTIVITY
                    TABLE 43 MANAGED INTRUSION DETECTION SYSTEMS/INTRUSION PREVENTION SYSTEMS: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 44 MANAGED INTRUSION DETECTION SYSTEMS/INTRUSION PREVENTION SYSTEMS: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
    7.9 MANAGED UNIFIED THREAT MANAGEMENT 
           7.9.1 UTM TO PROVIDE COST-EFFECTIVE SOLUTIONS AND PROTECT AGAINST SOPHISTICATED CYBER THREATS
                    TABLE 45 MANAGED UNIFIED THREAT MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 46 MANAGED UNIFIED THREAT MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
    7.10 MANAGED ENCRYPTION 
           7.10.1 MANAGED ENCRYPTION SOLUTIONS TO HELP SECURE ENTERPRISE SECURITY AND PREVENT CONFIDENTIALITY AND INTEGRITY OF DIGITAL DATA
                    TABLE 47 MANAGED ENCRYPTION: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 48 MANAGED ENCRYPTION: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
    7.11 OTHER MANAGED SECURITY SERVICES 
                    TABLE 49 OTHER MANAGED SECURITY SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 50 OTHER MANAGED SECURITY SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
 
8 MANAGED SERVICES MARKET, BY MANAGED NETWORK SERVICE (Page No. - 123)
    8.1 INTRODUCTION 
           FIGURE 45 MANAGED NETWORK SECURITY SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
           8.1.1 MANAGED NETWORK SERVICES: MANAGED SERVICES MARKET DRIVERS
                    TABLE 51 MANAGED SERVICES MARKET: BY MANAGED NETWORK SERVICES TYPE, 2018–2022 (USD MILLION)
                    TABLE 52 MANAGED SERVICES MARKET: BY MANAGED NETWORK SERVICES TYPE, 2023–2028 (USD MILLION)
    8.2 MANAGED LAN 
           8.2.1 MANAGED LAN SERVICES TO ENSURE SMOOTH LAN OPERATION AND SUPPORT SEAMLESS COMMUNICATION AND DATA TRANSFER
                    TABLE 53 MANAGED LAN: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 54 MANAGED LAN: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
    8.3 MANAGED WI-FI 
           8.3.1 MANAGED WI-FI SOLUTIONS TO SECURE RELIABLE WI-FI CONNECTIVITY AND PROVIDE COMPLETE NETWORK VISIBILITY AND ACCESS CONTROL
                    TABLE 55 MANAGED WI-FI: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 56 MANAGED WI-FI: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
    8.4 MANAGED VPN 
           8.4.1 MANAGED VPN SERVICES TO MONITOR VPN CONNECTIONS FOR UNUSUAL ACTIVITIES AND POTENTIAL SECURITY BREACHES
                    TABLE 57 MANAGED VPN: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 58 MANAGED VPN: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
    8.5 MANAGED WAN 
           8.5.1 MANAGED WAN SERVICES TO MAXIMIZE NETWORK PERFORMANCE, ENSURE DATA PRIVACY, AND ENABLE SEAMLESS CONNECTIVITY
                    TABLE 59 MANAGED WAN: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 60 MANAGED WAN: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
    8.6 NETWORK MONITORING 
           8.6.1 NETWORK MONITORING SOLUTIONS TO ENSURE OPTIMAL PERFORMANCE, DETECT POTENTIAL ISSUES, AND PROACTIVELY MANAGE NETWORK
                    TABLE 61 NETWORK MONITORING: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 62 NETWORK MONITORING: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
    8.7 MANAGED NETWORK SECURITY 
           8.7.1 NEED TO IDENTIFY AND BLOCK SUSPICIOUS NETWORK ACTIVITIES AND ENSURE SECURE IMPLEMENTATION OF VPNS TO DRIVE MARKET
                    TABLE 63 MANAGED NETWORK SECURITY: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 64 MANAGED NETWORK SECURITY: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
 
9 MANAGED SERVICES MARKET, BY MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICE (Page No. - 133)
    9.1 INTRODUCTION 
           FIGURE 46 SERVER MANAGEMENT SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
           9.1.1 MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES: MANAGED SERVICES MARKET DRIVERS
                    TABLE 65 MANAGED SERVICES MARKET, BY MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES TYPE, 2018–2022 (USD MILLION)
                    TABLE 66 MANAGED SERVICES MARKET, BY MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES TYPE, 2023–2028 (USD MILLION)
    9.2 STORAGE MANAGEMENT 
           9.2.1 STORAGE MANAGEMENT SERVICES TO ENABLE SEAMLESS SCALABILITY AND FOCUS ON OPTIMIZING DATA STORAGE PERFORMANCE
                    TABLE 67 STORAGE MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 68 STORAGE MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
    9.3 SERVER MANAGEMENT 
           9.3.1 SERVER MANAGEMENT SOLUTIONS TO MAINTAIN PERFORMANCE, AVAILABILITY, AND SECURITY OF SERVERS
                    TABLE 69 SERVER MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 70 SERVER MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
    9.4 MANAGED PRINT SERVICES 
           9.4.1 MANAGED PRINT SERVICES TO ANALYZE PRINT USAGE, IDENTIFY INEFFICIENCIES, AND IMPLEMENT STRATEGIES TO REDUCE UNNECESSARY PRINTING
                    TABLE 71 MANAGED PRINT SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                    TABLE 72 MANAGED PRINT SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
    9.5 OTHER MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES 
           TABLE 73 OTHER MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
           TABLE 74 OTHER MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
 
10 MANAGED SERVICES MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICE (Page No. - 140)
     10.1 INTRODUCTION 
               FIGURE 47 MANAGED VOIP SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
             10.1.1 MANAGED COMMUNICATION & COLLABORATION SERVICES: MANAGED SERVICES MARKET DRIVERS
                       TABLE 75 MANAGED SERVICES MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICES TYPE, 2018–2022 (USD MILLION)
                       TABLE 76 MANAGED SERVICES MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICES TYPE, 2023–2028 (USD MILLION)
     10.2 MANAGED VOIP 
             10.2.1 MANAGED VOIP SOLUTIONS TO OFFER RELIABLE AND FEATURE-RICH PLATFORM FOR VOICE COMMUNICATION
                       TABLE 77 MANAGED VOIP: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                       TABLE 78 MANAGED VOIP: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
     10.3 MANAGED UCAAS 
             10.3.1 MANAGED UCAAS PLATFORM TO PROMOTE TEAMWORK BY ENABLING USERS TO SHARE DOCUMENTS
                       TABLE 79 MANAGED UCAAS: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                       TABLE 80 MANAGED UCAAS: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
     10.4 OTHER MANAGED COMMUNICATION & COLLABORATION SERVICES 
               TABLE 81 OTHER MANAGED COMMUNICATION & COLLABORATION SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
               TABLE 82 OTHER MANAGED COMMUNICATION & COLLABORATION SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
 
11 MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICE (Page No. - 146)
     11.1 INTRODUCTION 
               FIGURE 48 APPLICATION MANAGEMENT SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD
             11.1.1 MANAGED MOBILITY SERVICES: MANAGED SERVICES MARKET DRIVERS
                       TABLE 83 MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICES TYPE, 2018–2022 (USD MILLION)
                       TABLE 84 MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICES TYPE, 2023–2028 (USD MILLION)
     11.2 DEVICE LIFE CYCLE MANAGEMENT 
             11.2.1 DEVICE LIFE CYCLE MANAGEMENT SERVICES TO ENSURE DEVICES ARE UP-TO-DATE, SECURE, AND ALIGNED WITH ORGANIZATIONAL POLICIES
                       TABLE 85 DEVICE LIFE CYCLE MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                       TABLE 86 DEVICE LIFE CYCLE MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
     11.3 APPLICATION MANAGEMENT 
             11.3.1 APPLICATION MANAGEMENT SERVICES TO OFFER EFFECTIVE DEPLOYMENT, MAINTENANCE, SECURITY, AND MANAGEMENT OF MOBILE APPLICATIONS
                       TABLE 87 APPLICATION MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                       TABLE 88 APPLICATION MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
 
12 MANAGED SERVICES MARKET, BY MANAGED INFORMATION SERVICE (Page No. - 151)
     12.1 INTRODUCTION 
               FIGURE 49 BUSINESS PROCESS MANAGEMENT SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD
             12.1.1 MANAGED INFORMATION SERVICES: MANAGED SERVICES MARKET DRIVERS
                       TABLE 89 MANAGED SERVICES MARKET, BY MANAGED INFORMATION SERVICES TYPE, 2018–2022 (USD MILLION)
                       TABLE 90 MANAGED SERVICES MARKET, BY MANAGED INFORMATION SERVICES TYPE, 2023–2028 (USD MILLION)
     12.2 BUSINESS PROCESS MANAGEMENT 
             12.2.1 BUSINESS PROCESS MANAGEMENT TO STREAMLINE PROCESSES TO MINIMIZE MANUAL INTERVENTIONS AND IMPROVE SERVICE DELIVERY
                       TABLE 91 BUSINESS PROCESS MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                       TABLE 92 BUSINESS PROCESS MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
     12.3 MANAGED OSS/BSS 
             12.3.1 MANAGED OSS/BSS TO EFFICIENTLY MANAGE, INTEGRATE, AND OPERATIONS
                       TABLE 93 MANAGED OSS/BSS: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                       TABLE 94 MANAGED OSS/BSS: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
 
13 MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE (Page No. - 156)
     13.1 INTRODUCTION 
               FIGURE 50 CLOUD SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD
             13.1.1 DEPLOYMENT TYPES: MANAGED SERVICES MARKET DRIVERS
                       TABLE 95 MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION)
                       TABLE 96 MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION)
     13.2 ON-PREMISES 
             13.2.1 ON-PREMISES DEPLOYMENT TYPE TO CONTROL DATA AND OFFER SECURITY MEASURES
                       TABLE 97 ON-PREMISES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                       TABLE 98 ON-PREMISES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
     13.3 CLOUD 
             13.3.1 CLOUD DEPLOYMENT TYPE TO ADJUST RESOURCES BASED ON DEMAND
                       TABLE 99 CLOUD: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                       TABLE 100 CLOUD: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
 
14 MANAGED SERVICES MARKET, BY VERTICAL (Page No. - 161)
     14.1 INTRODUCTION 
               FIGURE 51 OTHER VERTICALS SEGMENT TO ACCOUNT FOR LARGEST MARKET SIZE DURING FORECAST PERIOD
             14.1.1 VERTICALS: MANAGED SERVICES MARKET DRIVERS
                       TABLE 101 MANAGED SERVICES MARKET, BY VERTICAL, 2018–2022 (USD MILLION)
                       TABLE 102 MANAGED SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION)
     14.2 BFSI 
             14.2.1 MANAGED SERVICES TO PROVIDE ROBUST DATA PROCESSING CAPABILITIES, ENHANCE SECURITY, AND ENABLE ADVANCED ANALYTICS
                       TABLE 103 BFSI: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                       TABLE 104 BFSI: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
     14.3 IT & TELECOM 
             14.3.1 MANAGED SERVICES TO CONTROL OPERATIONAL COSTS, REDUCE COMPLEXITY, IMPROVE EFFICIENCY, AND INCREASE INNOVATION RATES
                       TABLE 105 IT & TELECOM: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                       TABLE 106 IT & TELECOM: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
     14.4 GOVERNMENT & PUBLIC SECTOR 
             14.4.1 NEED TO ADOPT NEW TECHNOLOGIES AND INFRASTRUCTURE TO DRIVE DEMAND FOR MANAGED SERVICES
                       TABLE 107 GOVERNMENT & PUBLIC SECTOR: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                       TABLE 108 GOVERNMENT & PUBLIC SECTOR: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
     14.5 RETAIL & CONSUMER GOODS 
             14.5.1 MANAGED SERVICES TO ENABLE REAL-TIME TRACKING AND ANALYSIS OF INVENTORY
                       TABLE 109 RETAIL & CONSUMER GOODS: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                       TABLE 110 RETAIL & CONSUMER GOODS: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
     14.6 ENERGY & UTILITIES 
             14.6.1 MANAGED SERVICES TO REDUCE TECHNOLOGY RISKS, MINIMIZE COSTS, AND STREAMLINE BUSINESS PROCESSES
                       TABLE 111 ENERGY & UTILITIES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                       TABLE 112 ENERGY & UTILITIES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
     14.7 MANUFACTURING 
             14.7.1 MANAGED SERVICES TO PROVIDE VALUABLE SUPPORT TO MANUFACTURERS AND CREATE MULTI-CHANNEL RELATIONSHIPS
                       TABLE 113 MANUFACTURING: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                       TABLE 114 MANUFACTURING: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
     14.8 HEALTHCARE & LIFE SCIENCES 
             14.8.1 MANAGED SERVICES TO ENHANCE OPERATIONAL EFFICIENCY, PATIENT OUTCOMES, AND DATA SECURITY
                       TABLE 115 HEALTHCARE & LIFE SCIENCES: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                       TABLE 116 HEALTHCARE & LIFE SCIENCES: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
     14.9 MEDIA & ENTERTAINMENT 
             14.9.1 MANAGED SERVICES TO HELP MANAGE AND STORE GROWING DIGITAL DATA
                       TABLE 117 MEDIA & ENTERTAINMENT: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
                       TABLE 118 MEDIA & ENTERTAINMENT: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
     14.10 OTHER VERTICALS 
               TABLE 119 OTHER VERTICALS: MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
               TABLE 120 OTHER VERTICALS: MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
 
15 MANAGED SERVICES MARKET, BY REGION (Page No. - 174)
     15.1 INTRODUCTION 
               FIGURE 52 NORTH AMERICA TO ACCOUNT FOR LARGEST MARKET SIZE BY 2028
               TABLE 121 MANAGED SERVICES MARKET, BY REGION, 2018–2022 (USD MILLION)
               TABLE 122 MANAGED SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION)
     15.2 NORTH AMERICA 
             15.2.1 NORTH AMERICA: MANAGED SERVICES MARKET DRIVERS
             15.2.2 NORTH AMERICA: RECESSION IMPACT
                       FIGURE 53 NORTH AMERICA: MARKET SNAPSHOT
                       TABLE 123 NORTH AMERICA: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2018–2022 (USD MILLION)
                       TABLE 124 NORTH AMERICA: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION)
                       TABLE 125 NORTH AMERICA: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 126 NORTH AMERICA: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 127 NORTH AMERICA: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 128 NORTH AMERICA: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 129 NORTH AMERICA: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 130 NORTH AMERICA: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 131 NORTH AMERICA: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 132 NORTH AMERICA: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 133 NORTH AMERICA: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 134 NORTH AMERICA: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 135 NORTH AMERICA: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 136 NORTH AMERICA: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 137 NORTH AMERICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION)
                       TABLE 138 NORTH AMERICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION)
                       TABLE 139 NORTH AMERICA: MANAGED SERVICES MARKET, BY VERTICAL, 2018–2022 (USD MILLION)
                       TABLE 140 NORTH AMERICA: MANAGED SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION)
                       TABLE 141 NORTH AMERICA: MANAGED SERVICES MARKET, BY COUNTRY, 2018–2022 (USD MILLION)
                       TABLE 142 NORTH AMERICA: MANAGED SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION)
             15.2.3 US
                       15.2.3.1 Need for EHR management, data backup and recovery, cybersecurity, and compliance support to drive market
                                   TABLE 143 US: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION)
                                   TABLE 144 US: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION)
             15.2.4 CANADA
                       15.2.4.1 Rising security attacks on network infrastructure, technological advancements, and identity fraud to drive market
                                   TABLE 145 CANADA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION)
                                   TABLE 146 CANADA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION)
     15.3 EUROPE 
             15.3.1 EUROPE: MANAGED SERVICES MARKET DRIVERS
             15.3.2 EUROPE: RECESSION IMPACT
                       TABLE 147 EUROPE: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2018–2022 (USD MILLION)
                       TABLE 148 EUROPE: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION)
                       TABLE 149 EUROPE: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 150 EUROPE: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 151 EUROPE: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 152 EUROPE: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 153 EUROPE: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 154 EUROPE: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 155 EUROPE: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 156 EUROPE: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 157 EUROPE: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 158 EUROPE: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 159 EUROPE: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 160 EUROPE: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 161 EUROPE: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION)
                       TABLE 162 EUROPE: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION)
                       TABLE 163 EUROPE: MANAGED SERVICES MARKET, BY VERTICAL, 2018–2022 (USD MILLION)
                       TABLE 164 EUROPE: MANAGED SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION)
                       TABLE 165 EUROPE: MANAGED SERVICES MARKET, BY COUNTRY, 2018–2022 (USD MILLION)
                       TABLE 166 EUROPE: MANAGED SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION)
             15.3.3 UK
                       15.3.3.1 Existing infrastructure, presence of global mega MSPs, and high adoption of cloud technology to drive market
                       TABLE 167 UK: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION)
                       TABLE 168 UK: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION)
             15.3.4 GERMANY
                       15.3.4.1 Focus on complete digitalization, high adoption of technology, and favorable business environment to propel market
                                   TABLE 169 GERMANY: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION)
                                   TABLE 170 GERMANY: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION)
             15.3.5 REST OF EUROPE
                       TABLE 171 REST OF EUROPE: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION)
                       TABLE 172 REST OF EUROPE: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION)
     15.4 ASIA PACIFIC 
             15.4.1 ASIA PACIFIC: MANAGED SERVICES MARKET DRIVERS
             15.4.2 ASIA PACIFIC: RECESSION IMPACT
                       FIGURE 54 ASIA PACIFIC: MARKET SNAPSHOT
                       TABLE 173 ASIA PACIFIC: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2018–2022 (USD MILLION)
                       TABLE 174 ASIA PACIFIC: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION)
                       TABLE 175 ASIA PACIFIC: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 176 ASIA PACIFIC: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 177 ASIA PACIFIC: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 178 ASIA PACIFIC: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 179 ASIA PACIFIC: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 180 ASIA PACIFIC: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 181 ASIA PACIFIC: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 182 ASIA PACIFIC: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 183 ASIA PACIFIC: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 184 ASIA PACIFIC: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 185 ASIA PACIFIC: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 186 ASIA PACIFIC: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 187 ASIA PACIFIC: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION)
                       TABLE 188 ASIA PACIFIC: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION)
                       TABLE 189 ASIA PACIFIC: MANAGED SERVICES MARKET, BY VERTICAL, 2018–2022 (USD MILLION)
                       TABLE 190 ASIA PACIFIC: MANAGED SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION)
                       TABLE 191 ASIA PACIFIC: MANAGED SERVICES MARKET, BY COUNTRY, 2018–2022 (USD MILLION)
                       TABLE 192 ASIA PACIFIC: MANAGED SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION)
             15.4.3 CHINA
                       15.4.3.1 Presence of major telecom companies and strong manufacturing sector to fuel demand for managed services
                                   TABLE 193 CHINA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION)
                                   TABLE 194 CHINA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION)
             15.4.4 JAPAN
                       15.4.4.1 Need to improve operational efficiency, reduce downtime, and ensure timely delivery of products to drive market
                                   TABLE 195 JAPAN: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION)
                                   TABLE 196 JAPAN: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION)
             15.4.5 REST OF ASIA PACIFIC
                                   TABLE 197 REST OF ASIA PACIFIC: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION)
                                   TABLE 198 REST OF ASIA PACIFIC: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION)
     15.5 MIDDLE EAST & AFRICA 
             15.5.1 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET DRIVERS
             15.5.2 MIDDLE EAST & AFRICA: RECESSION IMPACT
                       TABLE 199 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2018–2022 (USD MILLION)
                       TABLE 200 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION)
                       TABLE 201 MIDDLE EAST & AFRICA: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 202 MIDDLE EAST & AFRICA: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 203 MIDDLE EAST & AFRICA: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 204 MIDDLE EAST & AFRICA: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 205 MIDDLE EAST & AFRICA: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 206 MIDDLE EAST & AFRICA: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 207 MIDDLE EAST & AFRICA: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 208 MIDDLE EAST & AFRICA: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 209 MIDDLE EAST & AFRICA: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 210 MIDDLE EAST & AFRICA: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 211 MIDDLE EAST & AFRICA: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 212 MIDDLE EAST & AFRICA: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 213 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION)
                       TABLE 214 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION)
                       TABLE 215 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY VERTICAL, 2018–2022 (USD MILLION)
                       TABLE 216 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION)
                       TABLE 217 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY COUNTRY, 2018–2022 (USD MILLION)
                       TABLE 218 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION)
             15.5.3 KSA
                       15.5.3.1 Managed services to optimize IT operations, improve security, and drive digital transformation
                                   TABLE 219 KSA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION)
                                   TABLE 220 KSA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION)
             15.5.4 REST OF MIDDLE EAST & AFRICA
                       TABLE 221 REST OF MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION)
                       TABLE 222 REST OF MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION)
     15.6 LATIN AMERICA 
             15.6.1 LATIN AMERICA: MANAGED SERVICES MARKET DRIVERS
             15.6.2 LATIN AMERICA: RECESSION IMPACT
                       TABLE 223 LATIN AMERICA: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2018–2022 (USD MILLION)
                       TABLE 224 LATIN AMERICA: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION)
                       TABLE 225 LATIN AMERICA: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 226 LATIN AMERICA: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 227 LATIN AMERICA: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 228 LATIN AMERICA: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 229 LATIN AMERICA: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 230 LATIN AMERICA: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 231 LATIN AMERICA: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 232 LATIN AMERICA: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 233 LATIN AMERICA: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 234 LATIN AMERICA: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 235 LATIN AMERICA: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2018–2022 (USD MILLION)
                       TABLE 236 LATIN AMERICA: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2023–2028 (USD MILLION)
                       TABLE 237 LATIN AMERICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION)
                       TABLE 238 LATIN AMERICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION)
                       TABLE 239 LATIN AMERICA: MANAGED SERVICES MARKET, BY VERTICAL, 2018–2022 (USD MILLION)
                       TABLE 240 LATIN AMERICA: MANAGED SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION)
                       TABLE 241 LATIN AMERICA: MANAGED SERVICES MARKET, BY COUNTRY, 2018–2022 (USD MILLION)
                       TABLE 242 LATIN AMERICA: MANAGED SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION)
             15.6.3 BRAZIL
                       15.6.3.1 Banks and financial institutions to rely on MSPs to manage networks, data centers, and cybersecurity
                                   TABLE 243 BRAZIL: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION)
                                   TABLE 244 BRAZIL: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION)
             15.6.4 MEXICO
                       15.6.4.1 Growing manufacturing industry and need to improve operational efficiency to drive market
                                   TABLE 245 MEXICO: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION)
                                   TABLE 246 MEXICO: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION)
             15.6.5 REST OF LATIN AMERICA
                       TABLE 247 REST OF LATIN AMERICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018–2022 (USD MILLION)
                       TABLE 248 REST OF LATIN AMERICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023–2028 (USD MILLION)
 
16 COMPETITIVE LANDSCAPE (Page No. - 226)
     16.1 INTRODUCTION 
     16.2 STRATEGIES ADOPTED BY KEY VENDORS 
               TABLE 249 OVERVIEW OF STRATEGIES ADOPTED BY KEY VENDORS
     16.3 MARKET SHARE ANALYSIS 
               TABLE 250 MARKET SHARE OF KEY VENDORS IN 2022
               FIGURE 55 MARKET SHARE ANALYSIS
     16.4 HISTORICAL REVENUE ANALYSIS FOR KEY VENDORS 
               FIGURE 56 HISTORICAL REVENUE ANALYSIS, 2018–2022 (USD MILLION)
     16.5 COMPANY EVALUATION MATRIX FOR KEY PLAYERS, 2022 
               FIGURE 57 COMPANY EVALUATION MATRIX FOR KEY PLAYERS: CRITERIA WEIGHTAGE
             16.5.1 STARS
             16.5.2 EMERGING LEADERS
             16.5.3 PERVASIVE PLAYERS
             16.5.4 PARTICIPANTS
                       FIGURE 58 COMPANY EVALUATION MATRIX FOR KEY PLAYERS
                       TABLE 251 OVERALL COMPANY FOOTPRINT FOR KEY PLAYERS
     16.6 COMPANY EVALUATION MATRIX FOR STARTUPS/SMES, 2022 
               FIGURE 59 COMPANY EVALUATION MATRIX FOR STARTUPS/SMES: CRITERIA WEIGHTAGE
             16.6.1 RESPONSIVE COMPANIES
             16.6.2 PROGRESSIVE COMPANIES
             16.6.3 DYNAMIC COMPANIES
             16.6.4 STARTING BLOCKS
                       FIGURE 60 COMPANY EVALUATION MATRIX FOR STARTUPS/SMES
                       TABLE 252 OVERALL COMPANY FOOTPRINT FOR STARTUPS/SMES
             16.6.5 COMPETITIVE BENCHMARKING
                       TABLE 253 COMPETITIVE BENCHMARKING
     16.7 COMPANY FINANCIAL METRICS 
               FIGURE 61 COMPANY FINANCIAL METRICS, 2023
     16.8 GLOBAL SNAPSHOT OF KEY MARKET PARTICIPANTS 
               FIGURE 62 GLOBAL SNAPSHOT OF KEY MARKET PARTICIPANTS, 2022
     16.9 KEY MARKET DEVELOPMENTS 
               TABLE 254 MANAGED SERVICES MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS, 2020–2023
               TABLE 255 MANAGED SERVICES MARKET: DEALS, 2020–2023
 
17 COMPANY PROFILES (Page No. - 257)
     17.1 INTRODUCTION 
(Business overview, Products/Solutions/Services offered, Recent developments & MnM View)*
     17.2 MAJOR PLAYERS 
             17.2.1 IBM
                       TABLE 256 IBM: COMPANY OVERVIEW
                       FIGURE 63 IBM: COMPANY SNAPSHOT
                       TABLE 257 IBM: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                       TABLE 258 IBM: PRODUCT LAUNCHES AND ENHANCEMENTS
                       TABLE 259 IBM: DEALS
             17.2.2 FUJITSU
                       TABLE 260 FUJITSU: COMPANY OVERVIEW
                       FIGURE 64 FUJITSU: COMPANY SNAPSHOT
                       TABLE 261 FUJITSU: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                       TABLE 262 FUJITSU: PRODUCT LAUNCHES AND ENHANCEMENTS
                       TABLE 263 FUJITSU: DEALS
             17.2.3 ACCENTURE
                       TABLE 264 ACCENTURE: COMPANY OVERVIEW
                       FIGURE 65 ACCENTURE: COMPANY SNAPSHOT
                       TABLE 265 ACCENTURE: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                       TABLE 266 ACCENTURE: PRODUCT LAUNCHES AND ENHANCEMENTS
                       TABLE 267 ACCENTURE: DEALS
             17.2.4 ATOS
                       TABLE 268 ATOS: COMPANY OVERVIEW
                       FIGURE 66 ATOS: COMPANY SNAPSHOT
                       TABLE 269 ATOS: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                       TABLE 270 ATOS: PRODUCT LAUNCHES AND ENHANCEMENTS
                       TABLE 271 TOS: DEALS
             17.2.5 CISCO
                       TABLE 272 CISCO: COMPANY OVERVIEW
                       FIGURE 67 CISCO: COMPANY SNAPSHOT
                       TABLE 273 CISCO: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                       TABLE 274 CISCO: PRODUCT LAUNCHES AND ENHANCEMENTS
                       TABLE 275 CISCO: DEALS
             17.2.6 MICROSOFT
                       TABLE 276 MICROSOFT: COMPANY OVERVIEW
                       FIGURE 68 MICROSOFT: COMPANY SNAPSHOT
                       TABLE 277 MICROSOFT: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                       TABLE 278 MICROSOFT: PRODUCT LAUNCHES/ENHANCEMENTS
                       TABLE 279 MICROSOFT: DEALS
             17.2.7 GOOGLE
                       TABLE 280 GOOGLE: COMPANY OVERVIEW
                       FIGURE 69 GOOGLE: COMPANY SNAPSHOT
                       TABLE 281 GOOGLE: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                       TABLE 282 GOOGLE: PRODUCT LAUNCHES AND ENHANCEMENTS
                       TABLE 283 GOOGLE: DEALS
             17.2.8 DXC TECHNOLOGY
                       TABLE 284 DXC TECHNOLOGY: COMPANY OVERVIEW
                       FIGURE 70 DXC TECHNOLOGY: COMPANY SNAPSHOT
                       TABLE 285 DXC TECHNOLOGY: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                       TABLE 286 DXC TECHNOLOGY: PRODUCT LAUNCHES AND ENHANCEMENTS
                       TABLE 287 DXC TECHNOLOGY: DEALS
             17.2.9 TCS
                       TABLE 288 TCS: COMPANY OVERVIEW
                       FIGURE 71 TCS: COMPANY SNAPSHOT
                       TABLE 289 TCS: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                       TABLE 290 TCS: PRODUCT LAUNCHES AND ENHANCEMENTS
                       TABLE 291 TCS: DEALS
             17.2.10 RACKSPACE TECHNOLOGY
                                   TABLE 292 RACKSPACE TECHNOLOGY: COMPANY OVERVIEW
                                   FIGURE 72 RACKSPACE TECHNOLOGY: COMPANY SNAPSHOT
                                   TABLE 293 RACKSPACE TECHNOLOGY: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                                   TABLE 294 RACKSPACE TECHNOLOGY: PRODUCT LAUNCHES AND ENHANCEMENTS
                                   TABLE 295 RACKSPACE TECHNOLOGY: DEALS
             17.2.11 AT&T
                                   TABLE 296 AT&T: COMPANY OVERVIEW
                                   FIGURE 73 AT&T: COMPANY SNAPSHOT
                                   TABLE 297 AT&T: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                                   TABLE 298 AT&T: PRODUCT LAUNCHES & ENHANCEMENT
                                   TABLE 299 AT&T: DEALS
             17.2.12 VERIZON
                                   TABLE 300 VERIZON: COMPANY OVERVIEW
                                   FIGURE 74 VERIZON: COMPANY SNAPSHOT
                                   TABLE 301 VERIZON: PRODUCTS/SOLUTIONS/SERVICES OFFERED
                                   TABLE 302 VERIZON: PRODUCT LAUNCHES AND ENHANCEMENTS
                                   TABLE 303 VERIZON: DEALS
*Details on Business overview, Products/Solutions/Services offered, Recent developments & MnM View might not be captured in case of unlisted companies.
     17.3 OTHER PLAYERS 
             17.3.1 DIMENSION DATA
             17.3.2 INFOSYS
             17.3.3 HCL
             17.3.4 ERICSSON
             17.3.5 GTT COMMUNICATIONS
             17.3.6 NTT DATA
             17.3.7 HAPPIEST MINDS TECHNOLOGIES
             17.3.8 HUAWEI
             17.3.9 NOKIA NETWORKS
             17.3.10 LUMEN TECHNOLOGIES
             17.3.11 WIPRO
             17.3.12 COGNIZANT
             17.3.13 CAPGEMINI
             17.3.14 BT
             17.3.15 DELOITTE
             17.3.16 SECUREWORKS
             17.3.17 FORTRA
             17.3.18 BAE SYSTEMS
             17.3.19 TRUSTWAVE HOLDINGS
             17.3.20 HUGHES NETWORK SYSTEMS
             17.3.21 METTEL
             17.3.22 MICROLAND
             17.3.23 INTACT TECHNOLOGY
             17.3.24 1-NET
             17.3.25 SECUREKLOUD
             17.3.26 AC3
             17.3.27 CORSICA TECHNOLOGIES
             17.3.28 EMPIST
     17.4 STARTUPS/SMES 
             17.4.1 OPTANIX
             17.4.2 ESSINTIAL ENTERPRISE SOLUTIONS
             17.4.3 ASCEND TECHNOLOGIES
             17.4.4 AUNALYTICS
             17.4.5 CLOUD SPECIALISTS
             17.4.6 ATERA
             17.4.7 CORTAVO
             17.4.8 MAGNA5
             17.4.9 7 LAYER SOLUTIONS
             17.4.10 CYBERDUO
 
18 ADJACENT/RELATED MARKETS (Page No. - 355)
     18.1 INTRODUCTION 
             18.1.1 RELATED MARKETS
             18.1.2 LIMITATIONS
     18.2 MANAGED SECURITY SERVICES MARKET 
               TABLE 304 MANAGED SECURITY SERVICES MARKET, BY TYPE, 2016–2021 (USD MILLION)
               TABLE 305 MANAGED SECURITY SERVICES MARKET, BY TYPE, 2022–2027 (USD MILLION)
               TABLE 306 FULLY MANAGED: MANAGED SECURITY SERVICES MARKET, BY REGION, 2016–2021 (USD MILLION)
               TABLE 307 FULLY MANAGED: MANAGED SECURITY SERVICES MARKET, BY REGION, 2022–2027 (USD MILLION)
               TABLE 308 CO-MANAGED: MANAGED SECURITY SERVICES MARKET, BY REGION, 2016–2021 (USD MILLION)
               TABLE 309 CO-MANAGED: MANAGED SECURITY SERVICES MARKET, BY REGION, 2022–2027 (USD MILLION)
     18.3 CLOUD MANAGED SERVICES MARKET 
               TABLE 310 CLOUD MANAGED SERVICES MARKET, BY ORGANIZATION SIZE, 2018–2021 (USD MILLION)
               TABLE 311 CLOUD MANAGED SERVICES MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
               TABLE 312 LARGE ENTERPRISES: CLOUD MANAGED SERVICES MARKET, BY REGION, 2018–2021 (USD MILLION)
               TABLE 313 LARGE ENTERPRISES: CLOUD MANAGED SERVICES MARKET, BY REGION, 2022–2027 (USD MILLION)
               TABLE 314 SMALL AND MEDIUM-SIZED ENTERPRISES: CLOUD MANAGED SERVICES MARKET, BY REGION, 2018–2021 (USD MILLION)
               TABLE 315 SMALL AND MEDIUM-SIZED ENTERPRISES: CLOUD MANAGED SERVICES MARKET, BY REGION, 2022–2027 (USD MILLION)
     18.4 MANAGED NETWORK SERVICES MARKET 
               TABLE 316 MANAGED NETWORK SERVICES MARKET, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION)
               TABLE 317 MANAGED NETWORK SERVICES MARKET, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION)
               TABLE 318 ON-PREMISES: MANAGED NETWORK SERVICES MARKET, BY REGION, 2017–2020 (USD MILLION)
               TABLE 319 ON-PREMISES: MANAGED NETWORK SERVICES MARKET, BY REGION, 2021–2026 (USD MILLION)
               TABLE 320 CLOUD: MANAGED NETWORK SERVICES MARKET, BY REGION, 2017–2020 (USD MILLION)
               TABLE 321 CLOUD: MANAGED NETWORK SERVICES MARKET, BY REGION, 2021–2026 (USD MILLION)
 
19 APPENDIX (Page No. - 362)
     19.1 DISCUSSION GUIDE 
     19.2 KNOWLEDGESTORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 
     19.3 CUSTOMIZATION OPTIONS 
     19.4 RELATED REPORTS 
     19.5 AUTHOR DETAILS 

This research study involved extensive secondary sources, directories, and paid databases to identify and collect information useful for this technical, market-oriented, and commercial study of the managed services market. In-depth interviews were conducted with various primary respondents, including key industry participants, subject matter experts, C-level executives of key market players, and industry consultants, to obtain and verify critical qualitative and quantitative information and assess the market prospects. The following figure highlights the market research methodology in developing this report on the managed services market.

Secondary Research

The market size of companies offering managed services was derived based on the secondary data available through paid and unpaid sources and by analyzing the product portfolios of major companies in the ecosystem and rating the companies based on their product capabilities and business strategies. In the secondary research process, various sources were referred to for identifying and collecting information for the study. Secondary sources included annual reports, press releases, investor presentations of companies, product data sheets, white papers, journals, certified publications, articles from recognized authors, government websites, directories, and databases.

Secondary research was mainly used to obtain key information about the industry’s supply chain, the total pool of key players, market classification and segmentation according to industry trends to the bottom-most level, regional markets, and key developments from both market- and technology-oriented perspectives; all of which were further validated by primary sources.

Primary Research

In the primary research process, various primary sources from both the supply and demand sides were interviewed to obtain qualitative and quantitative information on the market. The primary sources from the supply side included various industry experts, including Chief Experience Officers (CXOs); Vice Presidents (VPs); directors from business development, marketing, and product development/innovation teams; related executives from managed services vendors, industry associations, and independent consultants; and key opinion leaders.

Primary interviews were conducted to gather insights, such as market statistics, the latest trends disrupting the market, new use cases implemented, data on revenue collected from products and services, market breakups, market size estimations, market forecasts, and data triangulation. Primary research also helped in understanding various trends related to technology, service type, deployment, and region. Demand-side stakeholders, such as Chief Information Officers (CIOs), Chief Technology Officers (CTOs), Chief Security Officers (CSOs), the installation teams of governments/end users using managed services, and digital initiatives project teams, were interviewed to understand the buyer’s perspective on suppliers, products, service providers, and their current use of services, which would affect the overall managed services market.

The Breakup of Primary Profiles:

Managed Services Market Size, and Share

To know about the assumptions considered for the study, download the pdf brochure

Market Size Estimation

Both top-down and bottom-up approaches were used to estimate and forecast the managed services market and other dependent submarkets. The bottom-up procedure was deployed to arrive at the overall market size using the revenues and offerings of the key companies in the market. With data triangulation methods and validation through primary interviews, this study determined and confirmed the exact value of the overall parent market size. The overall market size was then used in the top-down procedure to estimate the size of other individual markets via percentage splits of the market segments.

Top Down and Bottom Up Approach of Managed Services Market

Managed Services Market Size, and Share

To know about the assumptions considered for the study, Request for Free Sample Report

The top-down and bottom-up approaches were used to estimate and validate the size of the managed services market and various other dependent subsegments. The research methodology used to estimate the market size included the following:

Key players in the market were identified through secondary research, and their revenue contributions in respective countries were determined through primary and secondary research.

This entire procedure included the study of the annual and financial reports of top market players and extensive interviews for key insights from industry leaders, such as Chief Executive Officers (CEOs), VPs, directors, and marketing executives.

All percentage splits and breakups were determined using secondary sources and verified through primary sources.

Top Down Approach of Managed Services Market

Managed Services Market Size, and Share

Data Triangulation

After arriving at the overall market size, the market was split into several segments and subsegments—using the market size estimation processes as explained above. Where applicable, data triangulation and market breakdown procedures were employed to complete the overall market engineering process and determine each market segment’s and subsegment’s exact statistics. The data was triangulated by studying various factors and trends from government agencies’ demand and supply sides.

Market Definition

Managed services refer to outsourcing specific business functions or processes to third-party providers, known as Managed Services Providers (MSPs). These providers assume responsibility for the outsourced services’ ongoing management, monitoring, and optimization. Managed services cover many areas, including IT infrastructure management, cybersecurity, cloud computing, network monitoring, data storage, help desk support, and more. The primary goal of managed services is to allow organizations to offload non-core activities and focus on their core competencies while leveraging the expertise of specialized external partners. This model provides businesses access to skilled professionals, advanced technologies, and industry best practices without significant investment in personnel, infrastructure, and training. Managed services are typically offered on a subscription or contractual basis, providing businesses with predictable costs and scalable solutions that adapt to changing needs and technological advancements.

Key Stakeholders

  • Global managed services providers
  • Cloud Service Providers (CSPs)
  • Independent Software Vendors (ISVs)
  • System integrators
  • Value-Added Resellers (VARs)
  • Managed Service Providers (MSPs)
  • Chief Financial Officers (CFOs)
  • Information Technology (IT) directors
  • Small and Medium-sized Enterprises (SMEs)
  • IT strategy consultants
  • Managed services consulting vendors
  • Technology partners
  • Research organizations
  • Enterprise users
  • Technology providers

Report Objectives

  • To define, describe, and forecast the managed services market based on service types: managed security service, network service, IT infrastructure and data center service, communication and collaboration service, mobility service, information service, verticals, deployment types, and regions.
  • To forecast the market size of five main regions: North America, Europe, Asia Pacific (APAC), Middle East & Africa (MEA), and Latin America
  • To strategically analyze the market’s subsegments concerning individual growth trends, prospects, and contributions to the total market
  • To provide detailed information related to significant factors (drivers, restraints, opportunities, and challenges) influencing the growth of the market
  • To analyze opportunities in the market for stakeholders and provide details of the competitive landscape for prominent players
  • To comprehensively analyze the core competencies of key players
  • To track and analyze the impact of the recession and competitive developments, such as mergers and acquisitions, new product developments, and partnerships and collaborations, in the market

Available Customizations

With the given market data, MarketsandMarkets offers customizations per the company’s specific needs. The following customization options are available for the report:

Product Analysis

  • The product matrix provides a detailed comparison of the product portfolio of each company.

Geographic Analysis

  • Further breakup of the managed services market

Company Information

  • Detailed analysis and profiling of five additional market players
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