Here are relevant reports on : customer-engagement-software-market
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Composite AI Market by Offering (Software, Hardware, Services), Technique (Data Processing, Pattern Recognition), Application (Product Design & Development, Customer Service), Vertical and Region - Global Forecast to 2028
The composite AI market is projected to reach USD 4.4 billion by 2028, at a CAGR of 36.5% during the forecast period. Major vendors in the global composite AI market are IBM (US), SAS Institute (US), Microsoft (US), Google (US), AWS (US), Salesforce (US), BlackSwan Technologies (Israel), Oracle (US), OpenText (Canada), SAP (Germany), HPE (US), Pega (US), NVIDIA (US), Intel (US), UiPath (US), Zest AI (US), Dynamic Yield(US), DataRobot(US), H2O.ai(US), Squirro(Switzerland), CognitiveScale(US), SparkCognition (US), Diwo(US), ACTICO (Germany), Kyndi(US), Nauto(US), Netra(US), and Exponential AI (US).
- Published: May 2023
- Price: $ 4950
- TOC Available:
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Text Analytics Market by Component (Software, Services), Application (Customer Experience Management, Marketing Management, Governance, Risk and Compliance Management), Deployment Model, Organization Size, Industry Vertical, Region - Global Forecast to 2022
MarketsandMarkets forecasts the global text analytics market size to grow from USD 3.2 billion in 2016 to USD 8.8 billion by 2022, at a Compound Annual Growth Rate (CAGR) of 17.2% during the forecast period. The major growth drivers of the market include the growing need for social media analytics, and increasing need of predictive analytics for businesses. Major vendors in the global text analytics market include SAP SE (Walldorf, Germany), International Business Machines Corporation (New York, U.S.), SAS Institute, Inc. (North Carolina, U.S.), OpenText Corporation (Ontario, Canada), Clarabridge, Inc. (Virginia, U.S.), Megaputer Intelligence, Inc. (Indiana, U.S.), Luminoso Technologies, Inc. (Massachusetts, U.S.), MeaningCloud LLC (New York, U.S.), KNIME.com AG (Zurich, Switzerland), Infegy, Inc. (Missouri, U.S.), Lexalytics, Inc. (Massachusetts, U.S.), and Averbis (Freiburg Germany). These vendors have adopted various organic and inorganic growth strategies, such as new product launches, partnerships and collaborations, and mergers and acquisitions, to expand their presence in the global text analytics market further.
- Published: May 2017
- Price: $ 4950
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Telecom Operations Management Market by Software (Billing & Revenue Management, Customer & Product Management, and Others), by Services (Planning & Consulting, Operations & Maintenance, and Others), by Deployment Type and by Geography - Global Forecast to 2019
Telecom operations have reached a high level of complexity owing to the ever increasing and fluctuating nature of the telecom business. This has led to the rising of operational costs related to these activities, which in turn reduce profitability. MarketsandMarkets forecasts the global telecom operations management market to grow from $44.69 billion in 2014 to $66.83 billion by 2019, at a Compound Annual Growth Rate (CAGR) of 8.38%. The table given below highlights the overall market size and Year-on-Year (Y-o-Y) growth during the forecast period of 2014–2019.
- Published: October 2014
- Price: $ 4950
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Customer Analytics Market by Component, Deployment Mode, Organization Size, Application (Campaign Management, Customer Behavioral Analysis, and Churn Management), Data Source, Industry Vertical, and Region - Global Forecast to 2025
The Customer Analytics Market is expected to grow from USD 10.5 billion in 2020 to USD 24.2 billion by 2025, at a CAGR of 18.2% during the forecast period. Major North American vendors in the customer analytics market are Google (US), Microsoft (US), Adobe (US), SAP (Germany), SAS Institute (US), Teradata (US), Oracle (US), Salesforce (US), Mixpanel (US), Manthan System (India), Second Measure (US), Absolute Data (US), NGData (Belgium), Customer Analytics (US), Neustar (US), NICE Systems (Israel), Segment (US), Calibremind (US), Clarity Insight(US), and Amperity (US).
- Published: April 2020
- Price: $ 4950
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AI for Customer Service Market by Product Type (AI Agents, Recommendation Systems (Knowledge Base Platforms), Workflow Automation (RPA, CRM Automation), Content Generation, Customer Journey Analytics, Service Quality Management) - Global Forecast to 2030
The AI for customer service market is projected to reach USD 47.82 billion by 2030, at a CAGR of 25.8% during the forecast period. Some major players in the AI for customer service Market include Microsoft (US), IBM (US), Google (US), AWS (US), Salesforce (US), Atlassian (Australia), ServiceNow (US), SAP (Germany), Zendesk (US), Sprinklr (US), OpenAI (US), Aisera (US), UiPath (US), HubSpot (US), NICE (Israel), Intercom (US),Qualtrics (US), Freshworks (US), LivePerson (US), HelpShift (US), Yellow.ai (US), Cogito (US), SmartAction (US), Talkdesk (US), Five9 (US), RingCentral (US), Nextiva (US), Kore.ai (US), Dynamic Yield (US), Jio Haptik (India), Oracle (US), Afiniti (Bermuda), Kommunicate (US), Help Scout (US), Gorgias (US), Atera (Israel), Ada (US), Kustomer (US), Levity (Germany), Cognigy (Germany), Engageware (US), Netomi (US), Level AI (US), Sybill AI (US), OneAI (US), Brainfish (Australia), SentiSum (England), Balto (US), Tovie AI (UK), Guru (US), Tidio (US), Quiq (US), Aircall (US), OneReach.ai (US), Cresta (US), Deepdesk (Netherlands), Front (US), Fullview (Denmark), Crescendo AI (US), Gridspace (US).
- Published: February 2025
- Price: $ 4950
- TOC Available:
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Outsourced Customer Management Services Analytics Market : Forecast And Analysis (2014–2019)
Customer Managed Services (CMS) analytics is defined as the operation and management of data analysis about a company’s customers and their behavior within the outsourced CMS environment, with a view to utilizing that data to enable better business decisions e.g.
- Published: November 2026
- Price: $ 4950
- TOC Available:
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Agentic Customer Experience (CX) / Orchestration Platforms Market 2032: Size, Share & Growth Report
Agentic Customer Experience (CX) / Orchestration Platforms Market
- Published: November 2026
- Price: $ 4950
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Agentic Customer Service Automation Market 2032: Size, Share & Growth Report
The agentic customer service automation market reached an estimated USD 702.8 million in 2025 and is projected to climb to USD 8,204.5 million by 2032, expanding at a CAGR of 41% from 2026 to 2032.
- Published: November 2026
- Price: $ 4950
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Social Customer Relationship Management (CRM) Market - Global Forecast to 2019
- Published: November 2026
- Price: $ 4950
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Employee Performance Management Market by Platform (Performance Appraisal Systems, 360-Degree Feedback, Goal Setting & Tracking, Continuous Feedback and Learning, Other Types (Employee Recognition, Engagement & Pulse Survey Tools)) - Global Forecast to 2030
The employee performance management market is expected to grow from USD 3.52 billion in 2025 to USD 6.33 billion by 2030, at a CAGR of 12.4% during the forecast period. The report profiles key players, such as SAP SE (Germany), Oracle (US), Microsoft (US), Workday (US), ADP (US), Qualtrics (US), Cornerstone OnDemand (US), Zoho Corporation (India), TriNet (US), BambooHR (US), Lattice (US), 15Five (US), Namely (US), Culture AMP (Australia), BetterWorks (US), Quantum Workplace (US), Workleap (Canada), ClearCompany (US), Performly (US), Trakstar (US), BreatheHR (UK), Actus (US), FactorHR (India), Awardco (US), Vantage Circle (India), SurveySparrow (India), and Insperity (US).
- Published: December 2025
- Price: $ 4950
- TOC Available:
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