Here are relevant reports on : call-center-outsourcing-market
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Call Center AI Market by Component, Mode of Channel (Phone, Social Media, & Chat), Application (Workforce Optimization & Predictive Call Routing), Deployment Mode, Vertical and Region - Global Forecast to 2027
The global Call Center AI Market size is projected to reach USD 4.1 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 21.3% during the forecast period. IBM (US), Microsoft (US), Oracle (US), AWS (US), SAP (Germany), Google (US), Avaya (US), NICE (Israel), Nuance Communications (US), Genesys (US), 8x8 (US), Artificial Solutions (Sweden), Zendesk (US), Five9 (US), RingCentral (US), Talkdesk (US), Dialpad (US), Twilio (US), Kore.ai (US), Inbenta (US), Creative Virtual (UK), Haptik (India), Rulai (US), Pypestream (US), Avaamo (US), Senseforth.ai (US), Observe.AI (US), Yellow.ai (US), Ultimate.ai (Germany), and Cognigy (Germany).
- Published: May 2022
- Price: $ 4950
- TOC Available:
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Contact Center Analytics Market by Component (Software and Services), Deployment Mode, Organization Size, Application (Automatic Call Distributor, Risk and Compliance Management, and Workforce Optimization), Vertical and Region - Global Forecast to 2027
The contact center analytics market size is projected to reach USD 2.9 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 11.7% during the forecast period. The contact center analytics players have implemented various types of organic and inorganic growth strategies, such as new product launches, product upgradations, partnerships and agreements, business expansions, and mergers and acquisitions to strengthen their offerings in the market. The major players in the contact center analytics market include Cisco (US), Genpact (US), SAP (Germany), Oracle (US), Avaya (US), NICE (US), 8x8 (US), Five9 (US), Talkdesk (US), CallMiner (US), Servion Global Solutions (US), Genesys (US), VirtualPBX (US), ChaseData (US), and Broadvoice (US).
- Published: May 2022
- Price: $ 4950
- TOC Available:
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Drug Discovery Outsourcing Market - 2019 By Types, Application & Geography
- Published: January 2026
- Price: $ 4950
- TOC Available:
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Outsourcing automotive manufacturing: A huge opportunity for India and China
With the impact on globalization, outsourcing was seen as one of the early impacts. Automotive manufacturing was no alien to this outsourcing phenomenon. China and India, owing to their well-developed infrastructure and easy availability of trained and educated labor at reasonable rates, has become the new hub of global manufacturing for the automotive industry. Almost all the leading automotive car manufacturer have their production base in either of these two countries. To tap these opportunities, a large of auto component manufacturers have opened up their production plants in India and China. This has transformed into a huge multi-billion dollar market and is growing at a steady pace. Our report covers the different categories of automotive manufacturing in India and China and also analyzes the current trends and forecasts. We also have covered in-depth the government regulations towards the outsourcing trend in both the countries.
- Published: January 2026
- Price: $ 4950
- TOC Available:
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Trends in Back Office Outsourcing by banks in U.S –
Back office outsourcing is a strategy adopted across industries. The recession has brought about significant changes in the outsourcing space. These changes include outsourcing services such as customer relationship management, procurement outsourcing to improve customer focus and transparency in business processes, and outsourcing end-to-end processes instead of particular functions in the process.
- Published: August 2010
- Price: $ 4950
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Global Services Outsourcing – Opportunities in Medical Devices
This report will provide market estimates and forecast for outsourcing oppportunities within medical equipment and pharma industry. The market segmentation for the same will include products, services, applications, and technologies.
- Published: November 2009
- Price: $ 4950
- TOC Available:
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Automotive e-Call Market by Installation (Third Party Service (TPS) e-call, standard e-Call), Triggering Mode (Automatic e-Call System, Manual e-Call System), Vehicle Type, Electric Vehicle Type, and Region - Global Forecast to 2025
The automotive eCall market is expected to grow in coming years. eCall is an automatic emergency calling system used in vehicles, which is intended to send message to the emergency services in case of a crash and, thus, can significantly reduce the emergency services response time. The growing safety concerns due to increase in road accidents and increase in demand of integrated solutions will drive the installation of eCall system in vehicles.
- Published: January 2026
- Price: $ 4950
- TOC Available:
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Future of Data Center / AI Data Center Market - Global Forecast to 2030
The AI Data Center market is projected to reach USD 100 billion by 2030 growing at a CAGR of 30%. Driven by major announcements and large-scale projects, the US leads with massive initiatives from OpenAI, AWS, Meta, and Microsoft, and others including the multi-hundred-billion-dollar Stargate project. India follows with AdaniConneX, ST Telemedia planning a multi-billion-dollar investments. The UK and Italy see strong investments from Microsoft, focusing on energy-efficient infrastructure, while South Korea’s SK Telecom and LG U+ adopt cutting-edge GPUs and cooling technologies. Saudi Arabia (KSA) also stands out with a 1.5 GW AI Inferencing Data Center that is planned to be built by Saudi Aramco and Groq
- Published: March 2025
- Price: $ 4950
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Data Center Transformation Market by Service Type (Consolidation Services, Optimization Services, Automation Services, and Infrastructure Management Services), Tier Type, Data Center Type, Data Center Size and Region - Global Forecast to 2028
The data center transformation market is projected to reach USD 18.9 billion by 2028 at a CAGR of 10.5% during the forecast period. The key technology vendors in the market include Dell (US), Microsoft (US), IBM (US), Schneider Electric (France), Cisco (US), NTT (Japan), HCLTech (India), Accenture (Ireland), Cognizant (India), Google (US), Wipro (India), Atos (France), TCS (India), Hitachi (Japan), NetApp (US), Mindteck (India), Bytes Technology Group (UK), General Datatech (US), Insight Enterprises (US), Tech Mahindra (India), NETSCOUT (US), Dyntek (US), Softchoice (Canada), InKnowTech (India), Rahi Systems (US), Blue Mantis (UK), GreenField Software (India), Hyperview (Canada), FlexiScale (UK), LiquidStack (US), RackBank Datacenters (India), and Vapor IO (US). Most key players have adopted partnerships and product developments to cater to the demand for data center transformation.
- Published: October 2023
- Price: $ 4950
- TOC Available:
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Workplace Services Market by End-User Outsourcing Services (Managed Communication and Collaboration Services, Managed Mobility Services, Managed IT Asset Services), Tech Support Services, Organization Size, Vertical, and Region - Global Forecast to 2022
Workplace services covers the managed services adopted for workplace. The workplace services market size is projected to grow from USD 65.63 Billion in 2016 to USD 120.68 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 11.0% from 2017 to 2022. The major vendors providing workplace services are DXC Technology (US), Wipro (India), IBM (US), TCS (India), Atos (France), NTT DATA (Japan), HCL (India), Fujitsu (Japan), CompuCom (US), Cognizant (US), Unisys (US), Accenture (Ireland), Capgemini (France), T-Systems (Germany), Zensar (India), Getronics (the Netherlands), Computacenter (UK), Infosys (India), Tech Mahindra (India), Pomeroy (US), Insight Enterprises (US), Genpact (Bermuda), Long View Systems (Canada), Microland (India), and C3i (US).
- Published: October 2017
- Price: $ 4950
- TOC Available:
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