Here are relevant reports on : customer-service-analytics-market

• Prescriptive Analytics Market by Component, Application (Customer Retention and Engagement and Personalized Recommendation), Deployment Mode, Organization Size, Vertical, Capability, and Region (2022 - 2026)

  The prescriptive analytics market size is projected to reach USD 14.3 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 24.0% during the forecast period. The major vendors in the global prescriptive analytics market include IBM (US), Microsoft (US), Salesforce (US), SAP (Germany), SAS Institute (US), Talend (US), FICO (US), Ayata (US), Altair (US), Alteryx (US), TIBCO (US), Sisense(US) Happiest Minds (India), Zebra (England), Infor (US), RapidMiner (US), Logi Analytics (US), Qlik (US), River Logic (US), Frontline Systems (US), Netformx (US), Mitek Analytics (France), and Panorat.IO (US).

  • Published: November 2021
  • Price: $ 4950
  • TOC Available:

• Connected Device Analytics Market by Component, Deployment Mode, Organization Size, Application (Security and Emergency Management, and Sales and Customer Management), Industry Vertical, and Region - Global Forecast to 2025

  The global connected device analytics market size is expected to grow USD 40.3 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 23.0% during the forecast period. Major vendors in the global connected device analytics market include Microsoft (US), Oracle (US), IBM (US), SAP (Germany), PTC (US), Cisco (US), Google (US), SAS Institute (US), Adobe (US), Teradata (US), AWS (US), HPE (US), Hitachi (Japan), Software AG (Germany), GE (US), Cloudera (US), Guavus (US), Splunk (US), TIBCO Software (US), Qlik (US), Salesforce (US), Infor (US), Mnubo (Canada), Arundo Analytics (US), and Striim (US).

  • Published: August 2020
  • Price: $ 4950
  • TOC Available:

• Text Analytics Market by Component (Software, Services), Application (Customer Experience Management, Marketing Management, Governance, Risk and Compliance Management), Deployment Model, Organization Size, Industry Vertical, Region - Global Forecast to 2022

  MarketsandMarkets forecasts the global text analytics market size to grow from USD 3.2 billion in 2016 to USD 8.8 billion by 2022, at a Compound Annual Growth Rate (CAGR) of 17.2% during the forecast period. The major growth drivers of the market include the growing need for social media analytics, and increasing need of predictive analytics for businesses. Major vendors in the global text analytics market include SAP SE (Walldorf, Germany), International Business Machines Corporation (New York, U.S.), SAS Institute, Inc. (North Carolina, U.S.), OpenText Corporation (Ontario, Canada), Clarabridge, Inc. (Virginia, U.S.), Megaputer Intelligence, Inc. (Indiana, U.S.), Luminoso Technologies, Inc. (Massachusetts, U.S.), MeaningCloud LLC (New York, U.S.), KNIME.com AG (Zurich, Switzerland), Infegy, Inc. (Missouri, U.S.), Lexalytics, Inc. (Massachusetts, U.S.), and Averbis (Freiburg Germany). These vendors have adopted various organic and inorganic growth strategies, such as new product launches, partnerships and collaborations, and mergers and acquisitions, to expand their presence in the global text analytics market further.

  • Published: May 2017
  • Price: $ 4950
  • TOC Available:

• Process Analytics Market by Process Mining Type (Process Discovery, Process Conformance & Process Enhancement), Deployment Type, Organization Size, Application (Business Process, It Process, & Customer Interaction), and Region - Global Forecast to 2023

  MarketsandMarkets expects the global process analytics market size to grow from USD 185.3 Million in 2018 to USD 1,421.7 Million by 2023, at a Compound Annual Growth Rate (CAGR) of 50.3% during the forecast period. The major growth factors for the process analytics market include the implementation of digital transformation that is driving users’ awareness for analyzing and understanding business processes, and the advent of the algorithmic business. Moreover, collaborations between process analytics and Enterprise Resource Planning (ERP) vendors, and the rise in the implementation of the task level automation are also driving the market growth. The process analytics market is segmented on the basis of process mining types, organization size, deployment types, applications, and regions. The major vendors in the process analytics market include Celonis (Germany), Fluxicon (Netherlands), Icaro Tech (Brazil), Kofax (US), Lana Labs (Germany), Minit (Slovakia), Logpickr (France), TimelinePI (US), Scheer (Germany), Monkey Mining (Netherlands), Worksoft (US), Puzzle Data (South Korea), QPR Software (Finland), Cognitive Technology (Malta), Signavio (Germany), SNP (US), Your Data (France), Process Mining Group (Open-Source), Software AG (Germany), Fujitsu (Japan), CA Technologies (US), Process Analytics Factory (Germany), StereoLOGIC (Ontario), Intellera (Canada), and ProcessGold (Netherlands).

  • Published: June 2018
  • Price: $ 4950
  • TOC Available:

• Telecom Analytics Market by Application (Customer Management, Sales and Marketing Management, Risk and Compliance Management, Workforce management, and Network Management), Component, Deployment, Organization Size, and Region - Global Forecast to 2023

  The telecom analytics market size is expected to grow from USD 3.1 billion in 2018 to USD 6.0 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 14.3% during the forecast period. The factors such as the growing need for churn prevention, increasing demand for effective revenue management, and rising attacks and suspicious activities are expected to fuel the market growth. However, the lack of awareness of telecom analytics among telecom operators is expected to restrain the market growth. Moreover, the significance of Private Branch Exchange (PBX) in internal operations, vulnerability of mobile devices, and use of customer and network data analytics to devise the targeted upselling strategy for effective subscriber engagement are expected to create opportunities. The telecom analytics market comprises major solution providers, such as SAP (Germany), Oracle (US), IBM (US), SAS Institute (US), Adobe (US), Cisco (US), Teradata (US), Micro Focus (UK), TIBCO (US), MicroStrategy (US), Tableau (US), Panorama Software (Canada), Qlik (US), OpenText (Canada), Alteryx (US), and Sisense (US). The study includes the in-depth competitive analysis of these key players in the telecom market with their company profiles, recent developments, and key market strategies.

  • Published: March 2019
  • Price: $ 4950
  • TOC Available:

• Insurance Analytics Market by Component (Tools and Services), Application (Claims Management, Risk Management, Customer Management and Personalization, Process Optimization), Deployment Mode, Organization Size, End User, and Region - Global Forecast to 2026

  The insurance analytics market is expected to grow from USD 8.8 billion in 2020 to USD 20.6 billion by 2026, at a compound annual growth rate (CAGR) of 15.1% during the forecast period.such as IBM(US), Salesforce(US), Oracle(US), Microsoft(US), Sapiens (Israel), OpenText (Canada), SAP (Germany), Verisk Analytics (US), SAS Institute (US), Vertafore (US), TIBCO (US), Qlik (US), Board International (Switzerland), BRIDGEi2i (US), MicroStrategy (US), Guidewire Software (US), LexisNexis Risk Solutions (US), WNS (India), Hexaware Technologies (India), Pegasystems (US), Applied Systems (US), InsuredMine (US), ReFocus AI (US), RiskVille (Ireland), Pentation Analytics (US), Habit Analytics (US), Artivatic.ai (India), CyberCube (US), and Arceo.ai (US).

  • Published: April 2021
  • Price: $ 4950
  • TOC Available:

• Network Analytics Market by Component (Network Intelligence Solutions and Services), Application (Network Performance Management, Customer Analysis, and Quality Management), Deployment Type, Organization Size, End-User, and Region - Global Forecast to 2024

  The Network Analytics Market is expected to grow from USD 1.4 billion in 2019 to USD 3.6 billion by 2024, at a CAGR of 20.5% during the forecast period. Key and emerging market players include Cisco (US), Broadcom (US), IBM (US), HPE (US), Ericsson (Sweden), Huawei (China), SAS Institute (US), Nokia (Finland), Netscout (US), Accenture (Ireland), Sandvine (Canada), Ciena (US), TIBCO Software (US), Juniper Networks (US), SevOne (US), Nivid Technologies (US), Fortinet (US), Extreme Networks (US), Innowireless (South Korea), Actix (UK) and NetVelocity (US). These players have adopted various strategies to grow in the network analytics market.

  • Published: October 2019
  • Price: $ 7150
  • TOC Available:

• Security Analytics Market by Component, Application (Customer Retention and Engagement and Personalized Recommendation), Deployment Mode, Organization Size, Vertical, Capability, and Region (2022 - 2026)

  The security analytics market size is expected to reach USD 25.4 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 16.2% during the forecast period. The security analytics vendors have implemented various types of organic and inorganic growth strategies, such as new product launches, product upgradations, partnerships and agreements, business expansions, and mergers and acquisitions to strengthen their offerings in the market. The major vendors in the global security analytics market include IBM(US), HPE(US), Cisco(US), Broadcom(US), Splunk(US), RSA Security(US), McAfee(US), FireEye(US), Juniper Networks(US), LogRhythm(US), Fortinet(US), Huntsman Security(Australia), Gurucul(US), Securonix(US), Hillstone Networks(US), Exabeam(US), Rapid7(US), Alert Logic(US), Forcepoint(US), Assuria(UK), Haystax(US), Uptycs(US), Snowflake(US).

  • Published: October 2021
  • Price: $ 7150
  • TOC Available:

• Cloud High Performance Computing (HPC) Market by Service Type (HPC IAAS, HPC PAAS, Data Organization and Workload Management, Clustering Software and Analytics Tool, Professional Service and Managed Service) - Global Forecast to 2020

  The cloud High Performance Computing (HPC) market size is estimated to grow from USD 4.37 Billion in 2015 to USD 10.83 Billion by 2020, at an estimated compounded annual growth rate (CAGR) of 19.9% from 2015 to 2020. The report aims at estimating the market size and future growth potential of cloud HPC market across different segments, such as service type, deployment model, organization size, end user, and region.

  • Published: November 2015
  • Price: $ 4950
  • TOC Available:

• Cloud Communication Platform Market by Solution and Service (UCC/UCaaS, WebRTC, VoIP, IVR, API, Reporting and Analytics, and Training and Consulting, Support and Maintenance Service, and Managed Service) - Global Forecast to 2021

  The cloud communication platform market is estimated to grow from USD 1.36 Billion by 2016 to USD 4.45 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 26.8% from 2016 to 2021. 2014 has been considered as the historical year and 2015 as the base year for performing the market estimation and forecasting. The tremendous growth of Business Process Outsourcing (BPO) sectors has increased the demand for cloud communication platform solutions and services.

  • Published: February 2016
  • Price: $ 4950
  • TOC Available:

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