Here are relevant reports on : ai-customer-service-software-market

• Emotion Detection and Recognition (EDR) Market by Solution (Software Platforms, APIs & SDKs), Service (Managed Emotion AI, Integration & Deployment), Data Modality (Multimodal Data Fusion, Visual, Speech & Audio), Application - Global Forecast to 2031

  The emotion detection and recognition market is projected to grow from USD 29.14 billion in 2026 to USD 43.29 billion by 2031 at a Compound Annual Growth Rate (CAGR) of 8.2% during the forecast period. The key players include Microsoft (US), AWS (US), Oracle (US), NiCE (Israel), Salesforce (US), Google (US), Qualtrics (US), Bosch (Germany), NEC (Japan), Genesys (US), IBM (US), Nemesysco (Israel), Smart Eye (Sweden), Uniphore (US), CallMiner (US), audEERING (Germany), Tobii (Sweden), Seeing Machines (Australia), Medallia (US), Sprinklr (US), Verint (US), Realeyes (UK), Observe.AI (US), Entropik (India), Behavioral Signals (US), Kairos (US), Noldus (Netherlands), Cognovi Labs (US), Cerence (US), MorphCast (Italy), Hume AI (US), and Vern AI (US).

  • Published: June 2026
  • Price: $ 4950
  • TOC Available:

• Telecom Order Management Market by Solution (Customer Order Management, Service Order Management, and Service Inventory Management), Service, Network Type (Wireline and Wireless), Deployment Type, and Region - Global Forecast to 2022

  The global telecom order management market accounted for USD 1.80 Billion in 2016 and projected to reach USD 3.22 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 10.4% during the forecast period. Key players in the telecom order management market include Cerillion (US), Cognizant (US), Ericsson (Sweden), IBM (US), Oracle (UK), ChikPea (US), Comarch (Poland), Fujitsu (Japan), Intellibuzz (India), Mphasis (India), Neustar (US), and Pegasystems (US).

  • Published: November 2017
  • Price: $ 4950
  • TOC Available:

• Retail Analytics Market by Solution (Enterprise Suite, Customer Intelligence, Planning & Decision Intelligence, AI Suite), Application (Sales, Merchandising, Marketing, Supply Chain, Inventory), Retail Type, Region - Market Size, Share & Forecast to 2032

  The retail analytics market is projected to grow from USD 11.82 billion in 2026 to USD 23.21 billion by 2032, at a CAGR of 11.9%. The key players include Oracle Corporation (US), Salesforce, Inc. (US), Microsoft Corporation (US), SAP SE (Germany), Teradata Corporation (US), Adobe Inc. (US), Zebra Technologies Corporation (US), Shopify Inc. (Canada), Lightspeed Commerce Inc. (Canada), Manhattan Associates, Inc. (US), UiPath Inc. (US), NielsenIQ (NIQ) (US), Databricks, Inc. (US), and Infor, Inc. (US), among several others.

  • Published: September 2026
  • Price: $ 4950
  • TOC Available:

• AI in Telecommunication Market by Technology, Application (Network Optimization, Network Security, Self-diagnostics, Customer Analytics, and Virtual Assistance), Component (Solutions and Services), Deployment Mode, and Region - Global Forecast to 2022

  The increasing adoption of Artificial Intelligence (AI) for various applications in the telecommunication industry and utilization of AI-enabled smartphones are expected to be driving the growth of the AI in telecommunication market. MarketsandMarkets expects the global AI in telecommunication market to grow from USD 235.7 Million in 2016 to USD 2,497.8 Million by 2022, at a Compound Annual Growth Rate (CAGR) of 46.8% during the forecast period. The base year considered for the study is 2016 and the forecast period is 2017–2022. The AI in telecommunication market report encompasses the competitive landscape and company profiles of the key vendors based on their product offerings and business strategies. The major AI in telecommunication vendors include IBM (US), Microsoft (US), Intel (US), Google (US), AT&T (US), Cisco Systems (US), Nuance Communications (US), Sentient Technologies (US), H2O.ai (US), Infosys (India), Salesforce (US), and NVIDIA (US).

  • Published: February 2018
  • Price: $ 4950
  • TOC Available:

• Enterprise AI Market by Component (Solution & Services), Technology, Application Area (Security & Risk, Marketing, Customer Support & Experience, HR & Recruitment, Process Automation), Deployment, Organization Size, Industry, & Region - Forecast to 2022

  MarketsandMarkets expects the global enterprise Artificial Intelligence (AI) market to grow from USD 845.4 Million in 2017 to USD 6,141.5 Million by 2022, at a Compound Annual Growth Rate (CAGR) of 48.7% during the forecast period. The rising demand for AI-based solutions and platforms, and the need to analyze large and complex data sets are expected to drive the growth of the enterprise AI market. The enterprise AI market report encompasses the competitive landscape and company profiles of the key vendors based on their product offerings and business strategies. The major enterprise AI vendors include IBM (US), Microsoft (US), AWS (US), Intel (US), Google (US), SAP (Germany), Sentient Technologies (US), Oracle (US), HPE (US), and Wipro (India).

  • Published: March 2018
  • Price: $ 4950
  • TOC Available:

• Energy Cloud Market by Solution (Customer Management, Reporting and Analytics Enterprise Asset Management), Service, Service Model (SaaS, PaaS, and IaaS), Deployment Model, Organization Size, and Region - Global Forecast to 2021

  The energy cloud market is expected to grow from USD 5.12 Billion in 2016 to USD 15.18 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 24.3% during the forecast period. The demand for the energy cloud market is driven by factors, such as rising aging infrastructure and grid security concerns. The growing need for enterprises to have Customer Relationship Management (CRM) is fueling the growth of the cloud energy market, globally.

  • Published: March 2017
  • Price: $ 4950
  • TOC Available:

• Operation & Business Support System Market by OSS Solutions (Network Planning & Design, Service Delivery), BSS Solutions (Product/Service Management, Customer Management, Revenue Management), End-Users and by Geography - Analysis & Forecasts to 2020

  Operation support system (OSS) & business support systems (BSS) are processes that support the back office activity as well as the activities that take place while interacting with the customers over the network. OSS is liable for managing faults in the network, configuration of networks, and security and service assurance. BSS is accountable for managing rating, billing, revenue assurance, business intelligence, product management, fraud management, and customer management. MarketsandMarkets expects the global OSS/BSS market to grow from USD 23.95 Billion in 2015 to USD 42.81 Billion by 2020, at a CAGR of 12.3 %. The key driver of OSS/BSS market is the cost-effective business process to gain competitive edge in the industry.

  • Published: January 2016
  • Price: $ 4950
  • TOC Available:

• Field Service Management Market by Solutions (Scheduling, Dispatch & Route Optimization, Work Order Management, Reporting & Analytics, Inventory Management, Customer Management, Service Contract Management, and Other Solutions) - Global Forecast to 2030

  The global field service management (FSM) market is expanding rapidly, with a projected market size anticipated to rise from about USD 5.10 billion in 2025 to USD 9.17 billion by 2030, featuring a CAGR of 12.5%. The major players in the field service management market include Oracle (US), Microsoft (US), Salesforce (US), IFS (Sweden), SAP SE (Germany), Infor (US), Trimble (US), Comarch (Poland), OverIT (Italy), PTC (US).

  • Published: November 2025
  • Price: $ 4950
  • TOC Available:

• Stroke AI Market by Offering (Software, [AI], Services), Classification (ICD, CPT, HCPCS), Specialty (Surgical, Radiology), Function (Code, Assignment, Reimbursement, Analytics, Denial, Audit), End User (Hospital, ASC, Payers) - Global Forecast to 2030

  The global stroke AI market, valued at US$0.22 billion in 2024, stood at US$0.32 billion in 2025 and is projected to advance at a resilient CAGR of 38.4% from 2025 to 2030, culminating in a forecasted valuation of US$1.60 billion by the end of the period. The stroke AI market is growing steadily, driven by the need for faster stroke detection, improved clinical decision-making, and reduced time-to-treatment. Increasing adoption of AI-enabled CT and MRI analysis for stroke triage, coupled with rising stroke incidence, aging populations, and hospital digitization, is accelerating demand.

  • Published: November 2026
  • Price: $ 4950
  • TOC Available:

• Asia Pacific Artificial Intelligence (AI) Market by Infrastructure (Compute, Memory, Networking, Storage), Software (Conversational Assistants, No Code/Low Code, BI & Analytics, Developer Platforms), Technology (ML, NLP, Generative AI) - Forecast to 2032

  The Asia Pacific artificial intelligence (AI) market size is projected to reach 815.98 billion by 2032. The Key Players include Baidu (China), Alibaba Cloud (China), Huawei (China), Microsoft (US), AMD (US), Qualcomm (US), NVIDIA (US), Intel (US), Google (US), Appier (Taiwan), SenseTime (China), Oracle (US), IBM (US), along with startups/SMEs such as Advance.ai (Singapore) and Cinnamon AI (Japan).

  • Published: October 2026
  • Price: $ 4950
  • TOC Available:

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