Here are relevant reports on : ai-contact-center-solutions-market
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Contact Center Software Market by Component (Solutions (Omnichannel Routing, Reporting & Analytics), Services), Organization Size, Deployment Mode, Vertical (BFSI, Telecommunications, & Retail & Consumer Goods) and Region - Global Forecast to 2028
The contact center software market is projected to reach USD 109.7 billion by 2028 at a CAGR of 21.2% during the forecast period. The key technology vendors in the market include NICE (Israel), IBM (US), Genesys (US), AWS (US), Five9 (US), Twilio (US), Mitel (Canada), Cisco (US), BT (UK), Verizon (US), Avaya (US), Vonage (US), 8x8 (US), Talkdesk (US), Alcatel Lucent Enterprise (France), Sinch (Sweden), Oracle (US), RingCentral (US), Lifesize (US), Content Guru (UK), Alvaria (US), Enghouse Interactive (US), 3CLogic (US), Ameyo (India), West (US), NEC (Japan), ZTE (China), Vocalcom (France), Evolve IP (US), UJET (US), Amtelco (US), AVOXI (US), VCC Live (Hungary), Glia (US), Bright Pattern (US), ComputerTalk (Canada), and C-Zentrix (India).
- Published: July 2023
- Price: $ 4950
- TOC Available:
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Future of Data Center / AI Data Center Market - Global Forecast to 2030
The AI Data Center market is projected to reach USD 100 billion by 2030 growing at a CAGR of 30%. Driven by major announcements and large-scale projects, the US leads with massive initiatives from OpenAI, AWS, Meta, and Microsoft, and others including the multi-hundred-billion-dollar Stargate project. India follows with AdaniConneX, ST Telemedia planning a multi-billion-dollar investments. The UK and Italy see strong investments from Microsoft, focusing on energy-efficient infrastructure, while South Korea’s SK Telecom and LG U+ adopt cutting-edge GPUs and cooling technologies. Saudi Arabia (KSA) also stands out with a 1.5 GW AI Inferencing Data Center that is planned to be built by Saudi Aramco and Groq
- Published: March 2025
- Price: $ 4950
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Contact Center in a box (Portable contact centers) Market by Worldwide Trends, Advanced Technologies and Forecasts (2013 - 2018)
Currently highly competitive market environment, companies thrive to enhance their customer care practices. A typical call-center has separate customer interaction management (CIM) solutions like Automatic Call Distributor (ACD), Interactive Voice Response (IVR) and customer relationship management (CRM) solutions for managing customer database. Managing different solutions becomes quite expensive as a result of the cost involved for underlying hardware and software products.
- Published: March 2026
- Price: $ 4950
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Data Center Security Market by Application Solutions (Logical Security Solutions and Physical Security Solutions), Service (Consulting, Integration and Deployment, and Managed Services), Data Center Type, Vertical, and Region - Global Forecast to 2021
The data center security market is estimated to grow from USD 5.61 Billion in 2016 to USD 12.91 Billion by 2021, at a high Compound Annual Growth Rate (CAGR) of 15.36% during the forecast period. Network security is gaining a significant importance among the corporates due to the increasing number of untrusted devices accessing their networks. Hence, the adoption of NAC in various industries is increasing, which is one of the major growth factors of the market.
- Published: April 2016
- Price: $ 4950
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AI in Sports Market by Solutions (Performance Analytics, Player Monitoring, Broadcast Management), Technology (Generative AI and Other AI), and End User (Sports Associations, Sports Teams) - Global Forecast to 2030
The AI in Sports market is projected to reach USD 2.61 billion by 2030 at a compound annual growth rate (CAGR) of 16.7% during the forecast period. The major vendors covered in the AI in Sports market are Cisco (US), IBM (US), Intel (US), Microsoft (US), AWS (US), SAP SE (Germany), Ericsson (Sweden), Oracle (US), Stats Perform (US), Tech Mahindra (India), Sportradar AG (Switzerland), HCL Technologies (India), Extreme Networks (US), Salesforce (US), SAS Institute (US). These players have adopted various growth strategies, such as partnerships, agreements and collaborations, new product launches, enhancements, and acquisitions to expand their footprint in the AI in Sports market.
- Published: November 2024
- Price: $ 4950
- TOC Available:
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Contact Center Analytics Market by Component (Software and Services), Deployment Mode, Organization Size, Application (Automatic Call Distributor, Risk and Compliance Management, and Workforce Optimization), Vertical and Region - Global Forecast to 2027
The contact center analytics market size is projected to reach USD 2.9 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 11.7% during the forecast period. The contact center analytics players have implemented various types of organic and inorganic growth strategies, such as new product launches, product upgradations, partnerships and agreements, business expansions, and mergers and acquisitions to strengthen their offerings in the market. The major players in the contact center analytics market include Cisco (US), Genpact (US), SAP (Germany), Oracle (US), Avaya (US), NICE (US), 8x8 (US), Five9 (US), Talkdesk (US), CallMiner (US), Servion Global Solutions (US), Genesys (US), VirtualPBX (US), ChaseData (US), and Broadvoice (US).
- Published: May 2022
- Price: $ 4950
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Hosted PBX Market by Offering (Solution and Services), Application (Unified Communication & Collaboration, Mobility, Contact Center), Vertical (BFSI, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences) and Region - Global forecast to 2028
The hosted PBX market is projected to reach USD 24.9 billion by 2028, at a Compound Annual Growth Rate (CAGR) of 16.8% during the forecast period. The major vendors covered in the hosted PBX market are AT&T (US), Verizon Communications (US), Cisco Systems (US), BT Group (US), RingCentral (US), Comcast Corporation (US), 8x8 (US), Sangoma Technologies (US), Lumen Technologies (US), Nextiva (US), Fusion Connect (US), Avaya (US), Mitel Networks (US), Lingo Telecom (US), TPx Communications (US), Telesystem (US), Ozonotel Communications (India), OneConnect (US), InterGlobe Communications (US), CloudTalk (US), Datavo (US), Nexge Technologies (US), NovoLink Communications (US), 3CX (Cpryus), AstraQom International (US). These players have adopted various growth strategies, such as partnerships, agreements and collaborations, new product launches, enhancements, and acquisitions to expand their footprint in the hosted PBX market.
- Published: December 2023
- Price: $ 4950
- TOC Available:
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CRM Analytics Market by Type (Sales Analytics, Customer Analytics, Contact Center Analytics, Marketing Analytics, Web & Social Media Analytics) - Global Forecast to 2019
The CRM analytics market is segmented by type: marketing analytics, sales analytics, contact-center analytics, customer analytics, web & social analytics; by vertical: BFSI, retail & consumer goods, telecommunications & IT, healthcare & life sciences, manufacturing, energy & utility, media & entertainment, travel & transport, and others; by end user: SMBs and large enterprise; by deployment: On-Premises, Cloud; by region: NA, APAC, Europe, LA, and MEA. The global CRM analytics market is expected to grow from $4.18 billion in 2014 to $7.65 billion by 2019, at an estimated Compound Annual Growth Rate (CAGR) of 12.83% from 2014 to 2019.
- Published: March 2015
- Price: $ 4950
- TOC Available:
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Cloud-based Contact Center Market by Software (Omnichannel Routing, Workforce Engagement, Reporting & Analytics, Customer Engagement), Engagement (Inbound, Outbound), Communication Channel (Voice, Digital, and Self-service) - Global Forecast to 2029
The cloud-based contact center market is projected to reach USD 86.4 billion by 2029, at a compound annual growth rate (CAGR) of 26.9% during the forecast period. Some major players in the cloud-based contact center market include NICE (Israel), AWS (US), Genesys (US), Vonage (US), Five9 (US), along with startups such as Pypestream (US), TechSee (Israel), Aircall (France), Sentient Machines (UK), Nubitel (Singapore).
- Published: May 2024
- Price: $ 7150
- TOC Available:
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Data Center Power Management Market - By Solutions, By Services - Forecasts and Analysis (2013 - 2018)
- Published: March 2026
- Price: $ 4950
- TOC Available:
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