Here are relevant reports on : call-center-analytics-market

• Contact Center Analytics Market by Component (Software and Services), Deployment Mode, Organization Size, Application (Automatic Call Distributor, Risk and Compliance Management, and Workforce Optimization), Vertical and Region - Global Forecast to 2027

  The contact center analytics market size is projected to reach USD 2.9 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 11.7% during the forecast period. The contact center analytics players have implemented various types of organic and inorganic growth strategies, such as new product launches, product upgradations, partnerships and agreements, business expansions, and mergers and acquisitions to strengthen their offerings in the market. The major players in the contact center analytics market include Cisco (US), Genpact (US), SAP (Germany), Oracle (US), Avaya (US), NICE (US), 8x8 (US), Five9 (US), Talkdesk (US), CallMiner (US), Servion Global Solutions (US), Genesys (US), VirtualPBX (US), ChaseData (US), and Broadvoice (US).

  • Published: May 2022
  • Price: $ 4950
  • TOC Available:

• Call Center AI Market by Component, Mode of Channel (Phone, Social Media, & Chat), Application (Workforce Optimization & Predictive Call Routing), Deployment Mode, Vertical and Region - Global Forecast to 2027

  The global Call Center AI Market size is projected to reach USD 4.1 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 21.3% during the forecast period. IBM (US), Microsoft (US), Oracle (US), AWS (US), SAP (Germany), Google (US), Avaya (US), NICE (Israel), Nuance Communications (US), Genesys (US), 8x8 (US), Artificial Solutions (Sweden), Zendesk (US), Five9 (US), RingCentral (US), Talkdesk (US), Dialpad (US), Twilio (US), Kore.ai (US), Inbenta (US), Creative Virtual (UK), Haptik (India), Rulai (US), Pypestream (US), Avaamo (US), Senseforth.ai (US), Observe.AI (US), Yellow.ai (US), Ultimate.ai (Germany), and Cognigy (Germany).

  • Published: May 2022
  • Price: $ 4950
  • TOC Available:

• CRM Analytics Market by Type (Sales Analytics, Customer Analytics, Contact Center Analytics, Marketing Analytics, Web & Social Media Analytics) - Global Forecast to 2019

  The CRM analytics market is segmented by type: marketing analytics, sales analytics, contact-center analytics, customer analytics, web & social analytics; by vertical: BFSI, retail & consumer goods, telecommunications & IT, healthcare & life sciences, manufacturing, energy & utility, media & entertainment, travel & transport, and others; by end user: SMBs and large enterprise; by deployment: On-Premises, Cloud; by region: NA, APAC, Europe, LA, and MEA. The global CRM analytics market is expected to grow from $4.18 billion in 2014 to $7.65 billion by 2019, at an estimated Compound Annual Growth Rate (CAGR) of 12.83% from 2014 to 2019.

  • Published: March 2015
  • Price: $ 4950
  • TOC Available:

• Voice Analytics Market by Component (Solution and Services), Application (Sentiment Analysis, Sales and Marketing Management, and Call Monitoring), Deployment Model, Organization Size, Vertical, and Region - Global Forecast to 2024

  The voice analytics market size is expected to grow from USD 657 million in 2019 to USD 1,597 million by 2024, at a Compound Annual Growth Rate (CAGR) of 19.4% during the forecast period. Some of the major solution providers of voice analytics market are Verint Systems (US), NICE (Israel), Avaya (US), ThoughtSpot (US), Uniphore (India), Calabrio (US), Talkdesk (US), RankMiner (US), VoiceBase (US), Beyond Verbal (Israel), VoiceSense (Israel), SESTEK (Turkey), audEERING (Germany), Invoca (US), and Xdroid (Hungary). The study includes an in-depth competitive analysis of these key players in the voice analytics market with their company profiles, recent developments, and key market strategies.

  • Published: July 2019
  • Price: $ 4950
  • TOC Available:

• Top 10 Analytics Technologies – by Technology (Analytics-As-A-Service, Streaming Analytics, Edge Analytics, Data Lakes, Social Media Analytics, Predictive Analytics, Security Analytics, High-Performance Data Analytics, Content Analytics, and Video Analytics)

  The top 10 analytics technologies market is expected to grow at a significant rate during the forecast period. The growth of this market is propelled by the advent of IoT and proliferation of massive amounts of data through connected devices, increasing focus on competitive insights, need for increased business agility and scalability, and growing volume and variety of business data across industry verticals. This report categorizes the top 10 analytics technologies market on the basis of software, service, data type, business function, application, industry vertical, and region.

  • Published: February 2017
  • Price: $ 4950
  • TOC Available:

• Healthcare Quality Management Market by Software (Business Analytics, Physician Quality Reporting) Delivery Mode (Cloud, On-Premise) Application (Data Management, Risk Management) End User (Hospital, Ambulatory Center, Payer) - Global Forecast to 2022

  The global healthcare quality management market is projected to reach USD 3.31 Billion by 2022 from USD 1.51 Billion in 2016, at a CAGR of 14.2%. Nuance Communications, Inc. (U.S.), Medisolv, Inc. (U.S.), Truven Health Analytics (U.S.), Cerner Corporation (U.S.), Premier, Inc. (U.S.), McKesson Corporation (U.S.), Verscend Technologies, Inc. (U.S.), Dolbey Systems, Inc. (U.S.), QUANTROS, INC. (U.S.), Altegra Health (U.S.), Enli Health Intelligence (U.S.), and CitiusTech Inc. (U.S.) are the major players in the healthcare quality management market.

  • Published: August 2017
  • Price: $ 4950
  • TOC Available:

• Automotive e-Call Market by Installation (Third Party Service (TPS) e-call, standard e-Call), Triggering Mode (Automatic e-Call System, Manual e-Call System), Vehicle Type, Electric Vehicle Type, and Region - Global Forecast to 2025

  The automotive eCall market is expected to grow in coming years. eCall is an automatic emergency calling system used in vehicles, which is intended to send message to the emergency services in case of a crash and, thus, can significantly reduce the emergency services response time. The growing safety concerns due to increase in road accidents and increase in demand of integrated solutions will drive the installation of eCall system in vehicles.

  • Published: November 2025
  • Price: $ 4950
  • TOC Available:

• Cloud-based Contact Center Market by Software (Omnichannel Routing, Workforce Engagement, Reporting & Analytics, Customer Engagement), Engagement (Inbound, Outbound), Communication Channel (Voice, Digital, and Self-service) - Global Forecast to 2029

  The cloud-based contact center market is projected to reach USD 86.4 billion by 2029, at a compound annual growth rate (CAGR) of 26.9% during the forecast period. Some major players in the cloud-based contact center market include NICE (Israel), AWS (US), Genesys (US), Vonage (US), Five9 (US), along with startups such as Pypestream (US), TechSee (Israel), Aircall (France), Sentient Machines (UK), Nubitel (Singapore).

  • Published: May 2024
  • Price: $ 7150
  • TOC Available:

• Contact Center Software Market by Component (Solutions (Omnichannel Routing, Reporting & Analytics), Services), Organization Size, Deployment Mode, Vertical (BFSI, Telecommunications, & Retail & Consumer Goods) and Region - Global Forecast to 2028

  The contact center software market is projected to reach USD 109.7 billion by 2028 at a CAGR of 21.2% during the forecast period. The key technology vendors in the market include NICE (Israel), IBM (US), Genesys (US), AWS (US), Five9 (US), Twilio (US), Mitel (Canada), Cisco (US), BT (UK), Verizon (US), Avaya (US), Vonage (US), 8x8 (US), Talkdesk (US), Alcatel Lucent Enterprise (France), Sinch (Sweden), Oracle (US), RingCentral (US), Lifesize (US), Content Guru (UK), Alvaria (US), Enghouse Interactive (US), 3CLogic (US), Ameyo (India), West (US), NEC (Japan), ZTE (China), Vocalcom (France), Evolve IP (US), UJET (US), Amtelco (US), AVOXI (US), VCC Live (Hungary), Glia (US), Bright Pattern (US), ComputerTalk (Canada), and C-Zentrix (India).

  • Published: July 2023
  • Price: $ 4950
  • TOC Available:

• Future of Data Center / AI Data Center Market - Global Forecast to 2030

  The AI Data Center market is projected to reach USD 100 billion by 2030 growing at a CAGR of 30%. Driven by major announcements and large-scale projects, the US leads with massive initiatives from OpenAI, AWS, Meta, and Microsoft, and others including the multi-hundred-billion-dollar Stargate project. India follows with AdaniConneX, ST Telemedia planning a multi-billion-dollar investments. The UK and Italy see strong investments from Microsoft, focusing on energy-efficient infrastructure, while South Korea’s SK Telecom and LG U+ adopt cutting-edge GPUs and cooling technologies. Saudi Arabia (KSA) also stands out with a 1.5 GW AI Inferencing Data Center that is planned to be built by Saudi Aramco and Groq

  • Published: March 2025
  • Price: $ 4950
  • TOC Available:

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