Cloud OSS BSS Market

Cloud OSS BSS Market by Component ((Solutions and Services), Solution (OSS and BSS), Service (Professional and Managed Services)), Cloud Type (Public, Private, and Hybrid), Operator Type, Organization Size and Region - Global Forecast to 2027

Report Code: TC 5222 Apr, 2022, by marketsandmarkets.com

[313 Pages Report] The global cloud OSS BSS market size is estimated to be USD 20.1 billion in 2022 and projected to reach USD 36.6 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 12.8% during the forecast period. The need for operational and business efficiency in the telecom sector is significantly impacting the growth of the cloud oss bss market. Moreover, the continuous evolving need of customers has enforced communication service providers to transform their infrastructure to manage networks and customer-centric services, thereby driving the demand for cloud OSS BSS solutions and services.

Cloud OSS BSS Market

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Market Dynamics

Driver: Growing need to reduce CAPEX and OPEX

The telecom industry delivers a wide spectrum of support services ranging from networking services to managing the customer profiles and various billing management methods, which are all associated with operational costs. Cloud provides CSPs the complete IT infrastructure at a lower cost, enabling them to enhance the overall operations. CSPs always struggle to keep a track of OPEX using the available resource tracking methods. With the emergence of new technologies at a high pace, telecom service providers were facing challenges to reduce operational costs. Many companies have started adopting cloud-based OSS BSS solutions, which help them efficiently handle complex operations along with considerable reductions in operational expenditure. The deployment of cloud solutions helps CSPs to reduce the overall operational costs and provide simplified solutions.

Restraint: Concerns over data privacy hindering the adoption of solutions

The need to maintain data privacy is becoming complex with the increasing number of subscribers in the telecom industry. Concerns regarding the security of data and payment are rising due to the increasing amount of data being generated and online transactions being executed in the telecom industry. To avail of value-added services, it is mandatory for the consumers to provide their financial details. Owing to these reasons, customers have security and privacy concerns about their payment details and other confidential information. Such critical and confidential information related to transactions and personal details cannot be put at risk and needs to be protected with the complete integrity of the data. This demands an effective and controllable cloud environment to optimize productivity and ensure a safe environment for CSPs and their customers. CSPs and network operators take preventive measures to safeguard every customer’s data. Cloud-based OSS BSS solutions help CSPs acquire a unified view of the customer across channels and develop a reliable understanding of the customer. However, sometimes, due to an intrusion of unethical elements, privacy is hindered. For such reasons, customers are reluctant to share personal details, which hampers the overall growth of the cloud OSS BSS market.

Opportunity: Growth of the telecom industry with next-generation operation systems and software (NGOSS) framework

NGOSS is the Tele Management Forum (TMF) business solution framework to build next-generation OSS BSS solutions and services. The TMF focuses on developing fully integrated and interoperable OSS BSS architecture. Considering the rising demand for flexible OSS BSS solutions for CSPs, NGOSS meets this demand with the rapid development of flexible and low-cost OSS BSS solutions and services. The rising concerns regarding the integration of OSS BSS solutions with existing systems of CSPs can be solved using the NGOSS framework. CSPs are adopting NGOSS to integrate efficiently with new business models related to the cloud. The cloud platform enables TMF to analyze the trends within the OSS BSS framework and its impact on the CSPs, making it easier to develop OSS BSS solutions. NGOSS enables quick service to customers, automated service fulfillment, competitive differentiation, and reduced integration and CAPEX costs. NGOSS can enable the delivery of the new generation of services, fueling the growth of OSS BSS solutions and services in the market.

Challenge: Lack of technical proficiency for implementing cloud-native OSS BSS solutions

Due to the rapid pace of innovation, telecom service providers need to adapt to new technology infrastructures and improve their operations and business processes. The telecom companies find it difficult to plan, build, and deploy new infrastructures and simultaneously focus on their core competencies in this highly competitive market. Integration of OSS BSS solutions needs a highly focused approach for a smooth transformation. Cloud OSS and BSS service providers empower telecom companies by integrating solutions, such as revenue management, order management, product management, and the related subcomponents, so that the telecom service providers can focus on their core competencies and provide effective services to their end-users. However, one of the factors challenging the growth of the cloud OSS BSS market is the lack or unavailability of skilled personnel.

By Solution, the BSS segment to have a higher growth during the forecast period

The cloud OSS BSS market, by BSS, has been mainly categorized into billing and revenue management, product management, customer management, and others. The need for BSS solutions is always a key concern, as they help every organization to control, manage, and execute their business operations efficiently and support commercial and customer-oriented activities in the telecom sector. A BSS helps an enterprise or organization to secure revenue and quality, while supporting many business functions, including marketing, product offerings, sales, contracting, and delivery of goods and services. Cloud-native BSS solutions help to increase the scalability of traffic and develop new revenue streams

Asia Pacific is expected to have the highest growth rate during the forecast period

Factors such as rapid economic development, globalization, FDI, cloud-based solutions, advancements in the network ecosystem along with massive penetration of smartphones and the internet among consumers and businesses will drive the growth of the cloud OSS BSS market in the Asia Pacific region. Moreover, the enormous population in the region has led to an extensive pool of subscriber base for telecom companies and will drive the market in the region.

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Key Market Players

The report includes the study of key players cloud OSS BSS market. The major vendors covered in the market include Amdocs (US), Ericsson (Sweden), Huawei (China), Netcracker (US), Oracle (US), HPE (US), Optiva (Canada), Nokia (Finland), CSG (US), ZTE (China), Comarch (Finland), Subex (India), STL (India), TEOCO (US), IBM (US), InfoVista (US), Comviva (India), Cerillion (UK), Tecnotree (Finland), Whale Cloud (China), Bill Perfect (US), Telgoo5 (US), NMSWorks Software (India), Wavelo (US), ChikPea (US), LiveAction (US), Kentik (US), Knot Solutions (India), Hughes (US) and Mavenir (US). These players have adopted various growth strategies, such as partnerships, business expansions, mergers and acquisitions, agreements, and collaborations, new product launches to expand their presence in the market. Partnerships and new product launches have been the most adopted strategies by major players from 2019 to 2022, which helped them innovate their offerings and broaden their customer base.

These players have adopted various strategies to grow in the global offering cloud OSS BSS market. The study includes an in-depth competitive analysis of these key players in the offering market with their company profiles, recent developments, and key market strategies.

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Scope of the Report

Report Metrics

Details

Market size available for years

2017-2027

Base year considered

2021

Forecast period

2022-2027

Forecast units

Value (USD Million)

Segments covered

By Component, Cloud Type, Operator Type,, Organization Size, and Region

Regions covered

North America, Europe, Asia Pacific, Middle East and Africa, and Latin America

Companies covered

Amdocs (US), Ericsson (Sweden), Huawei (China), Netcracker (US), Oracle (US), HPE (US), Optiva (Canada), Nokia (Finland), CSG (US), ZTE (China), Comarch (Finland), Subex (India), STL (India), TEOCO (US), IBM (US), InfoVista (US), Comviva (India), Cerillion (UK), Tecnotree (Finland), Whale Cloud (China), Bill Perfect (US), Telgoo5 (US), NMSWorks Software (India), Wavelo (US), ChikPea (US), LiveAction (US), Kentik (US), Knot Solutions (India), Hughes (US) and Mavenir (US)

This research report categorizes the Cloud OSS BSS Market to forecast revenues and analyze trends in each of the following subsegments:

By Component:

By Cloud Type:

  • Public Cloud
  • Private Cloud
  • Hybrid Cloud

By Operator Type:

  • Mobile Operator
  • Fixed Operator

By Organization Size:

  • Large enterprises
  • SMEs

By Region:

  • North America
    • US
    • Canada
  • Europe
    • UK
    • Germany
    • France
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • Rest of Asia Pacific
  • Middle East and Africa
    • Middle East and North Africa
    • Sub-Saharan Africa
  • Latin America
    • Brazil
    • Mexico
    • Rest of Latin America

Recent Developments:

  • In March 2022, Netcracker and Deutsche Telekom collaborated to automate B2B services of Deutsche Telekom across software-defined LAN, WAN, Wi-Fi environment.
  • In February 2022, Ericsson together with Telefσnica, and Samsung, developed a solution for  5G interactive calling, based on IMS data channel standard and  Ericsson Cloud IMS network.
  • In January 2022, Oracle decided to scale up its converged charging to support 100 million subscribers. Cloud-Scale Charging is an online and offline charging solution offered under a cloud-scale monetization portfolio.
  • In November 2021, Optiva Inc., a leading provider of cloud-native revenue management software in private and public clouds, launched a new MVNx Fast Track program in private and public clouds. This gives flexibility, scalability, and automation and also provides end-to-end operation.
  • In June 2021, Amdocs launched a 5G native CES 21, which is the latest version of its cloud-based OSS-BSS integrated suite. It enables service providers to build, deliver, and monetize advanced services, leveraging their investments in technologies, such as 5G standalone network, Multi-access Edge Computing (MEC), SDN, AI and ML, and the cloud.

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TABLE OF CONTENTS

1 INTRODUCTION (Page No. - 30)
    1.1 OBJECTIVES OF THE STUDY
    1.2 MARKET DEFINITION
           1.2.1 INCLUSIONS AND EXCLUSIONS
    1.3 MARKET SCOPE
           1.3.1 MARKET SEGMENTATION
           1.3.2 REGIONS COVERED
           1.3.3 YEARS CONSIDERED FOR THE STUDY
    1.4 CURRENCY CONSIDERED
           TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2018–2021
    1.5 STAKEHOLDERS
    1.6 SUMMARY OF CHANGES

2 RESEARCH METHODOLOGY (Page No. - 35)
    2.1 RESEARCH DATA
           FIGURE 1 CLOUD OSS BSS MARKET: RESEARCH DESIGN
           2.1.1 SECONDARY DATA
           2.1.2 PRIMARY DATA
                    2.1.2.1 Breakup of primary profiles
                               TABLE 2 PRIMARY RESPONDENTS: MARKET
                    2.1.2.2 Key industry insights
    2.2 MARKET BREAKUP AND DATA TRIANGULATION
    2.3 MARKET SIZE ESTIMATION
           FIGURE 2 RESEARCH METHODOLOGY: APPROACH
           FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY: APPROACH 1 (SUPPLY-SIDE): REVENUE OF OFFERINGS IN THE MARKET
           FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY: APPROACH 2 (SUPPLY-SIDE): COLLECTIVE REVENUE OF ALL THE OFFERINGS IN THE MARKET
           FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY: APPROACH 2 (DEMAND-SIDE): CLOUD OSS BSS MARKET
    2.4 MARKET FORECAST
           TABLE 3 FACTOR ANALYSIS
    2.5 ASSUMPTIONS FOR THE STUDY
    2.6 LIMITATIONS OF THE STUDY

3 EXECUTIVE SUMMARY (Page No. - 45)
    FIGURE 6 MARKET, 2020-2027
    FIGURE 7 LEADING SEGMENTS IN THE MARKET IN 2022
    FIGURE 8 MARKET: REGIONAL SNAPSHOT
    FIGURE 9 ASIA PACIFIC EXPECTED TO EMERGE AS THE BEST MARKET FOR INVESTMENTS FROM 2022 TO 2027

4 PREMIUM INSIGHTS (Page No. - 49)
    4.1 BRIEF OVERVIEW OF THE CLOUD OSS BSS MARKET
           FIGURE 10 NEED FOR OPERATIONAL AND BUSINESS EFFICIENCY IN THE TELECOM SECTOR SIGNIFICANTLY IMPACTING THE GROWTH OF THE MARKET
    4.2 NORTH AMERICA: MARKET, BY TOP THREE SOLUTIONS
           FIGURE 11 NETWORK MANAGEMENT AND ORCHESTRATION AND BILLING AND REVENUE MANAGEMENT SEGMENTS EXPECTED TO ACCOUNT FOR SIGNIFICANT MARKET SHARES IN 2022
    4.3 EUROPE: MARKET, BY TOP THREE SOLUTIONS
           FIGURE 12 NETWORK MANAGEMENT AND ORCHESTRATION AND BILLING AND REVENUE MANAGEMENT EXPECTED TO ACCOUNT FOR SIGNIFICANT MARKET SHARES IN 2022
    4.4 ASIA PACIFIC: MARKET, BY TOP THREE SOLUTIONS
           FIGURE 13 NETWORK MANAGEMENT AND ORCHESTRATION AND BILLING AND REVENUE MANAGEMENT SEGMENTS EXPECTED TO ACCOUNT FOR SIGNIFICANT MARKET SHARES IN 2022

5 MARKET OVERVIEW AND INDUSTRY TRENDS (Page No. - 52)
    5.1 INTRODUCTION
    5.2 MARKET DYNAMICS
           FIGURE 14 CLOUD OSS BSS MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES
           5.2.1 DRIVERS
                    5.2.1.1 Increasing adoption of tailored cloud OSS BSS solutions
                               FIGURE 15 SUBSCRIBER PENETRATION TRENDS, BY REGI0N, 2021 VS. 2025
                               FIGURE 16 SMARTPHONE ADOPTION TRENDS, BY REGI0N, 2021 VS. 2025
                    5.2.1.2 Increasing 5G adoption to surge the demand for cloud OSS BSS
                    5.2.1.3 Growing demand for convergent billing systems
                    5.2.1.4 Large-scale implementation of SDN and NFV
                    5.2.1.5 Growing need to reduce CAPEX and OPEX
           5.2.2 RESTRAINTS
                    5.2.2.1 Concerns over data privacy hindering the adoption of solutions
           5.2.3 OPPORTUNITIES
                    5.2.3.1 Adoption of cloud technologies transforming the telecom industry
                    5.2.3.2 Growth of the telecom industry with next-generation operation systems and software (NGOSS) framework
                    5.2.3.3 Operators taking service innovation to the next level for monetizing and marketing IoT
                               FIGURE 17 NUMBER OF IOT CONNECTIONS, BY 2025 (USD BILLION)
           5.2.4 CHALLENGES
                    5.2.4.1 High volume of customer transactions and increasing complexities in network management
                    5.2.4.2 Lack of technical proficiency for implementing cloud-native OSS BSS solutions
    5.3 COVID-19 MARKET OUTLOOK FOR THE CLOUD OSS BSS MARKET
           FIGURE 18 INCREASING 5G ADOPTION TO SURGE THE DEMAND FOR CLOUD OSS BSS SOLUTIONS
           FIGURE 19 KEY ISSUES: CONCERNS OVER DATA PRIVACY HINDERING THE ADOPTION OF CLOUD-NATIVE OSS BSS SOLUTIONS
    5.4 VALUE CHAIN ANALYSIS
           FIGURE 20 MARKET: VALUE CHAIN ANALYSIS
    5.5 ECOSYSTEM
           TABLE 4 MARKET: ECOSYSTEM
    5.6 PORTER’S FIVE FORCES MODEL
           TABLE 5 MARKET: PORTERS FIVE FORCES
           5.6.1 THREAT OF NEW ENTRANTS
           5.6.2 THREAT OF SUBSTITUTES
           5.6.3 BARGAINING POWER OF SUPPLIERS
           5.6.4 BARGAINING POWER OF BUYERS
           5.6.5 COMPETITIVE RIVALRY
    5.7 PATENT ANALYSIS
           FIGURE 21 TOP TEN COMPANIES WITH THE HIGHEST NUMBER OF PATENT APPLICATIONS
           TABLE 6 TOP TWENTY PATENT OWNERS (UNITED STATES)
           FIGURE 22 NUMBER OF PATENTS GRANTED IN A YEAR, 2012–2021
    5.8 PRICING ANALYSIS
           5.8.1 PRICING BY STANDALONE SOLUTIONS
                    TABLE 7 PRICING ANALYSIS FOR STANDALONE SOLUTIONS
           5.8.2 PRICING BY INTEGRATED SOLUTIONS
                    TABLE 8 PRICING ANALYSIS FOR INTEGRATED SOLUTIONS
    5.9 TECHNOLOGY ANALYSIS
           5.9.1 ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING
           5.9.2 BIG DATA AND ANALYTICS
           5.9.3 CLOUD COMPUTING
           5.9.4 INTERNET OF THINGS
           5.9.5 5G
    5.10 KEY CONFERENCES AND EVENTS IN 2022–2023
           TABLE 9 CLOUD OSS BSS MARKET: DETAILED LIST OF CONFERENCES AND EVENTS
    5.11 REGULATORY LANDSCAPE
           5.11.1 REGULATORY BODIES, AGENCIES, AND OTHER ORGANIZATIONS
                    5.11.1.1 Federal Communications Commission
                    5.11.1.2 Office of Communications
                    5.11.1.3 Ministry of Industry and Information Technology
                    5.11.1.4 Telecommunications Regulatory Authority
                    5.11.1.5 Federal Telecommunications Institute
                    5.11.1.6 General Data Protection Regulation
                    5.11.1.7 The International Organization for Standardization 27001
                    5.11.1.8 Payment Card Industry Data Security Standard (PCI –DSS)
                    5.11.1.9 Federal Information Security Management Act (FISMA)
                               5.11.1.10 International Organization for Standardization/International Electrotechnical Commission 27018
    5.12 USE CASES
           5.12.1 CASE STUDY 1: IMPLEMENTATION OF DIGITALONE AND CATALOGONE SOLUTIONS TO BE DEVELOPED BY AMDOCS TO IMPROVE CUSTOMER EXPERIENCE
           5.12.2 CASE STUDY 2: TELSTRA AND ERICSSON COLLABORATED TO TRANSFORM THE PREPAID CUSTOMER EXPERIENCE
           5.12.3 CASE STUDY 3: STARHUB ADOPTED ERICSSON’S BILLING SOLUTION TO AUTOMATE THE MANUAL BILLING PROCESS
           5.12.4 CASE STUDY 4: DEPLOYMENT OF ORACLE COMMUNICATION BILLING AND REVENUE MANAGEMENT SOLUTIONS TO SUPPORT DIRECT-TO-CONSUMER STRATEGY
           5.12.5 CASE STUDY 5: DEPLOYMENT OF OPTIVA’S BSS SOLUTION TO IMPROVE THE BILLING PROCESS
    5.13 KEY STAKEHOLDERS AND BUYING CRITERIA
           5.13.1 KEY STAKEHOLDERS IN THE BUYING PROCESS
                    FIGURE 23 INFLUENCE OF STAKEHOLDERS IN THE BUYING PROCESS (%)
                    TABLE 10 INFLUENCE OF STAKEHOLDERS IN THE BUYING PROCESS (%)
           5.13.2 BUYING CRITERIA
                    FIGURE 24 KEY BUYING CRITERIA
                    TABLE 11 KEY BUYING CRITERIA FOR MARKET

6 CLOUD OSS BSS MARKET, BY COMPONENT (Page No. - 79)
    6.1 INTRODUCTION
           FIGURE 25 SOLUTIONS SEGMENT EXPECTED TO ACCOUNT FOR A LARGER MARKET SIZE DURING THE FORECAST PERIOD
           TABLE 12 MARKET, BY COMPONENT, 2017–2021 (USD MILLION)
           TABLE 13 MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
    6.2 SOLUTIONS
           6.2.1 SOLUTIONS: MARKET DRIVERS
           6.2.2 SOLUTIONS: COVID-19 IMPACT
                    TABLE 14 SOLUTIONS: MARKET, BY REGION, 2017–2021 (USD MILLION)
                    TABLE 15 SOLUTIONS: MARKET, BY REGION, 2022–2027 (USD MILLION)
    6.3 SERVICES
           6.3.1 SERVICES: MARKET DRIVERS
           6.3.2 SERVICES: COVID-19 IMPACT
                    TABLE 16 SERVICES: MARKET, BY REGION, 2017–2021 (USD MILLION)
                    TABLE 17 SERVICES: MARKET, BY REGION, 2022–2027(USD MILLION)

7 CLOUD OSS BSS MARKET, BY SOLUTION (Page No. - 84)
    7.1 INTRODUCTION
           FIGURE 26 BUSINESS SUPPORT SYSTEM SEGMENT EXPECTED TO ACCOUNT FOR A LARGER MARKET SIZE DURING THE FORECAST PERIOD
           TABLE 18 MARKET, BY SOLUTION, 2017–2021 (USD MILLION)
           TABLE 19 MARKET, BY SOLUTION, 2022–2027 (USD MILLION)
    7.2 OPERATIONS SUPPORT SYSTEM
           FIGURE 27 NETWORK MANAGEMENT AND ORCHESTRATION SEGMENT EXPECTED TO ACCOUNT FOR THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD
           TABLE 20 OPERATIONS SUPPORT SYSTEM: MARKET, BY REGION, 2017–2021 (USD MILLION)
           TABLE 21 OPERATIONS SUPPORT SYSTEM: MARKET, BY REGION, 2022–2027 (USD MILLION)
           TABLE 22 OPERATIONS SUPPORT SYSTEM: MARKET, BY TYPE, 2017–2021 (USD MILLION)
           TABLE 23 OPERATIONS SUPPORT SYSTEM: CLOUD OSS BSS MARKET, BY TYPE, 2022–2027 (USD MILLION)
           7.2.1 NETWORK MANAGEMENT AND ORCHESTRATION
                    7.2.1.1 Network management and orchestration: market drivers
                    7.2.1.2 Network management and orchestration: COVID-19 impact
                               TABLE 24 NETWORK MANAGEMENT AND ORCHESTRATION: MARKET, BY REGION, 2017–2021 (USD MILLION)
                               TABLE 25 NETWORK MANAGEMENT AND ORCHESTRATION: MARKET, BY REGION, 2022–2027 (USD MILLION)
           7.2.2 RESOURCE MANAGEMENT
                    7.2.2.1 Resource management: market drivers
                    7.2.2.2 Resource management: COVID-19 impact
                               TABLE 26 RESOURCE MANAGEMENT: MARKET, BY REGION, 2017–2021 (USD MILLION)
                               TABLE 27 RESOURCE MANAGEMENT: MARKET, BY REGION, 2022–2027 (USD MILLION)
           7.2.3 ANALYTICS AND ASSURANCE
                    7.2.3.1 Analytics and assurance: Cloud OSS BSS market drivers
                    7.2.3.2 Analytics and assurance: COVID-19 impact
                               TABLE 28 ANALYTICS AND ASSURANCE: MARKET, BY REGION, 2017–2021 (USD MILLION)
                               TABLE 29 ANALYTICS AND ASSURANCE: MARKET, BY REGION, 2022–2027 (USD MILLION)
           7.2.4 SERVICE DESIGN AND FULFILLMENT
                    7.2.4.1 Service design and fulfillment: market drivers
                    7.2.4.2 Service design and fulfillment: COVID-19 impact
                               TABLE 30 SERVICE DESIGN AND FULFILLMENT: MARKET, BY REGION, 2017–2021 (USD MILLION)
                               TABLE 31 SERVICE DESIGN AND FULFILLMENT: MARKET, BY REGION, 2022–2027 (USD MILLION)
    7.3 BUSINESS SUPPORT SYSTEM
           FIGURE 28 BILLING AND REVENUE MANAGEMENT SEGMENT EXPECTED TO ACCOUNT FOR THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD
           TABLE 32 BUSINESS SUPPORT SYSTEM: CLOUD OSS BSS MARKET, BY REGION, 2017–2021 (USD MILLION)
           TABLE 33 BUSINESS SUPPORT SYSTEM: MARKET, BY REGION, 2022–2027 (USD MILLION)
           TABLE 34 BUSINESS SUPPORT SYSTEM: MARKET, BY TYPE, 2017–2021 (USD MILLION)
           TABLE 35 BUSINESS SUPPORT SYSTEM: MARKET, BY TYPE, 2022–2027 (USD MILLION)
           7.3.1 BILLING AND REVENUE MANAGEMENT
                    7.3.1.1 Billing and revenue management: market drivers
                    7.3.1.2 Billing and revenue management: COVID-19 impact
                               TABLE 36 BILLING AND REVENUE MANAGEMENT: MARKET, BY REGION, 2017–2021 (USD MILLION)
                               TABLE 37 BILLING AND REVENUE MANAGEMENT: MARKET, BY REGION, 2022–2027 (USD MILLION)
           7.3.2 PRODUCT MANAGEMENT
                    7.3.2.1 Product management: market drivers
                    7.3.2.2 Product management: COVID-19 impact
                               TABLE 38 PRODUCT MANAGEMENT: CLOUD OSS BSS MARKET, BY REGION, 2017–2021 (USD MILLION)
                               TABLE 39 PRODUCT MANAGEMENT: MARKET, BY REGION, 2022–2027 (USD MILLION)
           7.3.3 CUSTOMER MANAGEMENT
                    7.3.3.1 Customer management: market drivers
                    7.3.3.2 Customer management: COVID-19 impact
                               TABLE 40 CUSTOMER MANAGEMENT: MARKET, BY REGION, 2017–2021 (USD MILLION)
                               TABLE 41 CUSTOMER MANAGEMENT: MARKET, BY REGION, 2022–2027 (USD MILLION)
           7.3.4 OTHERS
                    TABLE 42 OTHERS: MARKET, BY REGION, 2017–2021 (USD MILLION)
                    TABLE 43 OTHERS: MARKET, BY REGION, 2022–2027 (USD MILLION)

8 CLOUD OSS BSS MARKET, BY SERVICE (Page No. - 101)
    8.1 INTRODUCTION
           FIGURE 29 MANAGED SERVICE SEGMENT EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
           TABLE 44 MARKET, BY SERVICE, 2017–2021 (USD MILLION)
           TABLE 45 MARKET, BY SERVICE, 2022–2027 (USD MILLION)
    8.2 PROFESSIONAL SERVICES
           8.2.1 PROFESSIONAL SERVICES: MARKET DRIVERS
           8.2.2 PROFESSIONAL SERVICES: COVID-19 IMPACT
                    FIGURE 30 INTEGRATION AND DEPLOYMENT SEGMENT EXPECTED TO ACCOUNT FOR THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD
                    TABLE 46 PROFESSIONAL SERVICES: MARKET, BY TYPE, 2017–2021 (USD MILLION)
                    TABLE 47 PROFESSIONAL SERVICES: MARKET, BY TYPE, 2022–2027 (USD MILLION)
                    TABLE 48 PROFESSIONAL SERVICES: MARKET, BY REGION, 2017–2021 (USD MILLION)
                    TABLE 49 PROFESSIONAL SERVICES: MARKET, BY REGION, 2022–2027 (USD MILLION)
           8.2.3 CONSULTING
                    TABLE 50 CONSULTING SERVICES: MARKET, BY REGION, 2017–2021 (USD MILLION)
                    TABLE 51 CONSULTING SERVICES: MARKET, BY REGION, 2022–2027 (USD MILLION)
           8.2.4 DEPLOYMENT AND INTEGRATION SERVICES
                    TABLE 52 DEPLOYMENT AND INTEGRATION SERVICES: MARKET, BY REGION, 2017–2021 (USD MILLION)
                    TABLE 53 DEPLOYMENT AND INTEGRATION SERVICES: MARKET, BY REGION, 2022–2027 (USD MILLION)
           8.2.5 TRAINING, SUPPORT, AND MAINTENANCE SERVICE
                    TABLE 54 TRAINING, SUPPORT, AND MAINTENANCE SERVICES: MARKET, BY REGION, 2017–2021 (USD MILLION)
                    TABLE 55 TRAINING, SUPPORT, AND MAINTENANCE SERVICES: CLOUD OSS BSS MARKET, BY REGION, 2022–2027 (USD MILLION)
    8.3 MANAGED SERVICES
           8.3.1 MANAGED SERVICE: MARKET DRIVERS
           8.3.2 MANAGED SERVICE: COVID-19 IMPACT
                    TABLE 56 MANAGED SERVICES: MARKET, BY REGION, 2017–2021 (USD MILLION)
                    TABLE 57 MANAGED SERVICES: MARKET, BY REGION, 2022–2027 (USD MILLION)

9 CLOUD OSS BSS MARKET, BY CLOUD TYPE (Page No. - 110)
    9.1 INTRODUCTION
           FIGURE 31 PUBLIC CLOUD SEGMENT EXPECTED TO ACCOUNT FOR THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD
           TABLE 58 MARKET, BY CLOUD TYPE, 2017–2021 (USD MILLION)
           TABLE 59 MARKET, BY CLOUD TYPE, 2022–2027 (USD MILLION)
    9.2 PUBLIC CLOUD
           9.2.1 PUBLIC CLOUD: MARKET DRIVERS
           9.2.2 PUBLIC CLOUD: COVID-19 IMPACT
                    TABLE 60 PUBLIC CLOUD: MARKET, BY REGION, 2017–2021 (USD MILLION)
                    TABLE 61 PUBLIC CLOUD: MARKET, BY REGION, 2022–2027 (USD MILLION)
    9.3 PRIVATE CLOUD
           9.3.1 PRIVATE CLOUD: MARKET DRIVERS
           9.3.2 PRIVATE CLOUD: COVID-19 IMPACT
                    TABLE 62 PRIVATE CLOUD: MARKET, BY REGION, 2017–2021 (USD MILLION)
                    TABLE 63 PRIVATE CLOUD: MARKET, BY REGION, 2022–2027 (USD MILLION)
    9.4 HYBRID CLOUD
           9.4.1 HYBRID CLOUD: MARKET DRIVERS
           9.4.2 HYBRID CLOUD: COVID-19 IMPACT
                    TABLE 64 HYBRID CLOUD: MARKET, BY REGION, 2017–2021 (USD MILLION)
                    TABLE 65 HYBRID CLOUD: MARKET, BY REGION, 2022–2027 (USD MILLION)

10 CLOUD OSS BSS MARKET, BY ORGANIZATION SIZE (Page No. - 116)
     10.1 INTRODUCTION
               FIGURE 32 SMES SEGMENT EXPECTED TO REGISTER A HIGHER CAGR DURING THE FORECAST PERIOD
               TABLE 66 MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION)
               TABLE 67 MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
     10.2 SMALL AND MEDIUM-SIZED ENTERPRISES
             10.2.1 SMALL AND MEDIUM-SIZED ENTERPRISES: MARKET DRIVERS
             10.2.2 SMALL AND MEDIUM-SIZED ENTERPRISES: COVID-19 IMPACT
                       TABLE 68 SMALL AND MEDIUM-SIZED ENTERPRISES: MARKET, BY REGION, 2017–2021 (USD MILLION)
                       TABLE 69 SMALL AND MEDIUM-SIZED ENTERPRISES: MARKET, BY REGION, 2022–2027 (USD MILLION)
     10.3 LARGE ENTERPRISES
             10.3.1 LARGE ENTERPRISES: MARKET DRIVERS
             10.3.2 LARGE ENTERPRISES: COVID-19 IMPACT
                       TABLE 70 LARGE ENTERPRISES: MARKET, BY REGION, 2017–2021 (USD MILLION)
                       TABLE 71 LARGE ENTERPRISES: MARKET, BY REGION, 2022–2027 (USD MILLION)

11 CLOUD OSS BSS MARKET, BY OPERATOR TYPE (Page No. - 121)
     11.1 INTRODUCTION
               FIGURE 33 MOBILE OPERATOR SEGMENT EXPECTED TO REGISTER A HIGHER CAGR DURING THE FORECAST PERIOD
               TABLE 72 MARKET, BY OPERATOR TYPE, 2017–2021 (USD MILLION)
               TABLE 73 MARKET, BY OPERATOR TYPE, 2022–2027 (USD MILLION)
     11.2 MOBILE OPERATOR
             11.2.1 MOBILE OPERATOR: MARKET DRIVERS
             11.2.2 MOBILE OPERATOR: COVID-19 IMPACT
                       TABLE 74 MOBILE OPERATOR: MARKET, BY REGION, 2017–2021 (USD MILLION)
                       TABLE 75 MOBILE OPERATOR: MARKET, BY REGION, 2022–2027 (USD MILLION)
     11.3 FIXED OPERATOR
             11.3.1 FIXED OPERATOR: MARKET DRIVERS
             11.3.2 FIXED OPERATOR: COVID-19 IMPACT
                       TABLE 76 FIXED OPERATOR: MARKET, BY REGION, 2017–2021 (USD MILLION)
                       TABLE 77 FIXED OPERATOR: MARKET, BY REGION, 2022–2027 (USD MILLION)
             11.3.3 INTERNET SERVICE PROVIDER
             11.3.4 SATELLITE COMMUNICATION PROVIDER
             11.3.5 CABLE NETWORK OPERATOR

12 CLOUD OSS BSS MARKET, BY REGION (Page No. - 126)
     12.1 INTRODUCTION
               FIGURE 34 NORTH AMERICA EXPECTED TO ACCOUNT FOR THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD
               TABLE 78 MARKET, BY REGION, 2017–2021 (USD MILLION)
               TABLE 79 MARKET, BY REGION, 2022–2027 (USD MILLION)
               FIGURE 35 ASIA PACIFIC EXPECTED TO BE THE FASTEST-GROWING MARKET DURING THE FORECAST PERIOD
     12.2 NORTH AMERICA
             12.2.1 NORTH AMERICA: MARKET DRIVERS
             12.2.2 NORTH AMERICA: REGULATIONS
             12.2.3 NORTH AMERICA: IMPACT OF COVID-19
                       FIGURE 36 NORTH AMERICA: MARKET SNAPSHOT
                       TABLE 80 NORTH AMERICA: CLOUD OSS BSS MARKET, BY COMPONENT, 2017–2021 (USD MILLION)
                       TABLE 81 NORTH AMERICA: MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
                       TABLE 82 NORTH AMERICA: MARKET, BY SOLUTION, 2017–2021 (USD MILLION)
                       TABLE 83 NORTH AMERICA: MARKET, BY SOLUTION, 2022–2027 (USD MILLION)
                       TABLE 84 NORTH AMERICA: MARKET, BY OSS, 2017–2021 (USD MILLION)
                       TABLE 85 NORTH AMERICA: MARKET, BY OSS, 2022–2027 (USD MILLION)
                       TABLE 86 NORTH AMERICA: MARKET, BY BSS, 2017–2021 (USD MILLION)
                       TABLE 87 NORTH AMERICA: MARKET, BY BSS, 2022–2027 (USD MILLION)
                       TABLE 88 NORTH AMERICA: MARKET, BY SERVICE, 2017–2021 (USD MILLION)
                       TABLE 89 NORTH AMERICA: MARKET, BY SERVICE, 2022–2027 (USD MILLION)
                       TABLE 90 NORTH AMERICA: MARKET, BY PROFESSIONAL SERVICE, 2017–2021 (USD MILLION)
                       TABLE 91 NORTH AMERICA: MARKET, BY PROFESSIONAL SERVICE, 2022–2027 (USD MILLION)
                       TABLE 92 NORTH AMERICA: MARKET, BY CLOUD TYPE, 2017–2021 (USD MILLION)
                       TABLE 93 NORTH AMERICA: MARKET, BY CLOUD TYPE, 2022–2027 (USD MILLION)
                       TABLE 94 NORTH AMERICA: MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION)
                       TABLE 95 NORTH AMERICA: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
                       TABLE 96 NORTH AMERICA: MARKET, BY OPERATOR TYPE, 2017–2021 (USD MILLION)
                       TABLE 97 NORTH AMERICA: MARKET, BY OPERATOR TYPE, 2022–2027 (USD MILLION)
                       TABLE 98 NORTH AMERICA: MARKET, BY, COUNTRY, 2017–2021 (USD MILLION)
                       TABLE 99 NORTH AMERICA: MARKET, BY COUNTRY, 2022–2027 (USD MILLION)
             12.2.4 UNITED STATES
                       TABLE 100 US: CLOUD OSS BSS MARKET, BY COMPONENT, 2017–2021 (USD MILLION)
                       TABLE 101 US: MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
                       TABLE 102 US: MARKET, BY SOLUTION, 2017–2021 (USD MILLION)
                       TABLE 103 US: MARKET, BY SOLUTION, 2022–2027 (USD MILLION)
                       TABLE 104 US: MARKET, BY OSS, 2017–2021 (USD MILLION)
                       TABLE 105 US: MARKET, BY OSS, 2022–2027 (USD MILLION)
                       TABLE 106 US: MARKET, BY BSS, 2017–2021 (USD MILLION)
                       TABLE 107 US: MARKET, BY OSS, 2022–2027 (USD MILLION)
                       TABLE 108 US: MARKET, BY SERVICE, 2017–2021 (USD MILLION)
                       TABLE 109 US: MARKET, BY SERVICE, 2022–2027 (USD MILLION)
                       TABLE 110 US: MARKET, BY PROFESSIONAL SERVICE, 2017–2021 (USD MILLION)
                       TABLE 111 US: MARKET, BY PROFESSIONAL SERVICE, 2022–2027 (USD MILLION)
                       TABLE 112 US: MARKET, BY CLOUD TYPE, 2017–2021 (USD MILLION)
                       TABLE 113 US: MARKET, BY CLOUD TYPE, 2022–2027 (USD MILLION)
                       TABLE 114 US: MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION)
                       TABLE 115 US: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
                       TABLE 116 US: MARKET, BY OPERATOR TYPE, 2017–2021 (USD MILLION)
                       TABLE 117 US: MARKET, BY OPERATOR TYPE, 2022–2027 (USD MILLION)
             12.2.5 CANADA
     12.3 EUROPE
             12.3.1 EUROPE: CLOUD OSS BSS MARKET DRIVERS
             12.3.2 EUROPE: REGULATIONS
             12.3.3 EUROPE: IMPACT OF COVID-19
                       TABLE 118 EUROPE: MARKET, BY COMPONENT, 2017–2021 (USD MILLION)
                       TABLE 119 EUROPE: MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
                       TABLE 120 EUROPE: MARKET, BY SOLUTION, 2017–2021 (USD MILLION)
                       TABLE 121 EUROPE: MARKET, BY SOLUTION, 2022–2027 (USD MILLION)
                       TABLE 122 EUROPE: MARKET, BY OSS, 2017–2021 (USD MILLION)
                       TABLE 123 EUROPE: MARKET, BY OSS, 2022–2027 (USD MILLION)
                       TABLE 124 EUROPE: MARKET, BY BSS, 2017–2021 (USD MILLION)
                       TABLE 125 EUROPE MARKET, BY OSS, 2022–2027 (USD MILLION)
                       TABLE 126 EUROPE: CLOUD OSS BSS MARKE, BY SERVICE, 2017–2021 (USD MILLION)
                       TABLE 127 EUROPE: MARKET, BY SERVICE, 2022–2027 (USD MILLION)
                       TABLE 128 EUROPE: MARKET, BY PROFESSIONAL SERVICE, 2017–2021 (USD MILLION)
                       TABLE 129 EUROPE: MARKET, BY PROFESSIONAL SERVICE, 2022–2027 (USD MILLION)
                       TABLE 130 EUROPE: MARKET, BY CLOUD TYPE, 2017–2021 (USD MILLION)
                       TABLE 131 EUROPE: MARKET, BY CLOUD TYPE, 2022–2027 (USD MILLION)
                       TABLE 132 EUROPE: MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION)
                       TABLE 133 EUROPE: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
                       TABLE 134 EUROPE: MARKET, BY OPERATOR TYPE, 2017–2021 (USD MILLION)
                       TABLE 135 EUROPE: MARKET, BY OPERATOR TYPE, 2022–2027 (USD MILLION)
                       TABLE 136 EUROPE: MARKET, BY COUNTRY, 2017–2021 (USD MILLION)
                       TABLE 137 EUROPE: MARKET, BY COUNTRY, 2022–2027 (USD MILLION)
             12.3.4 UNITED KINGDOM
                       TABLE 138 UK: CLOUD OSS BSS MARKET, BY COMPONENT, 2017–2021 (USD MILLION)
                       TABLE 139 UK: MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
                       TABLE 140 UK: MARKET, BY SOLUTION, 2017–2021 (USD MILLION)
                       TABLE 141 UK: MARKET, BY SOLUTION, 2022–2027 (USD MILLION)
                       TABLE 142 UK: MARKET, BY OSS, 2017–2021 (USD MILLION)
                       TABLE 143 UK: MARKET, BY OSS, 2022–2027 (USD MILLION)
                       TABLE 144 UK: MARKET, BY BSS, 2017–2021 (USD MILLION)
                       TABLE 145 UK: MARKET, BY BSS, 2022–2027 (USD MILLION)
                       TABLE 146 UK: MARKET, BY SERVICE, 2017–2021 (USD MILLION)
                       TABLE 147 UK: MARKET, BY SERVICE, 2022–2027 (USD MILLION)
                       TABLE 148 UK: MARKET, BY PROFESSIONAL SERVICE, 2017–2021 (USD MILLION)
                       TABLE 149 UK: MARKET, BY PROFESSIONAL SERVICE, 2022–2027 (USD MILLION)
                       TABLE 150 UK: MARKET, BY CLOUD TYPE, 2017–2021 (USD MILLION)
                       TABLE 151 UK: MARKET, BY CLOUD TYPE, 2022–2027 (USD MILLION)
                       TABLE 152 UK: MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION)
                       TABLE 153 UK: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
                       TABLE 154 UK: MARKET, BY, OPERATOR TYPE, 2017–2021 (USD MILLION)
                       TABLE 155 UK: MARKET, BY OPERATOR TYPE, 2022–2027 (USD MILLION)
             12.3.5 GERMANY
             12.3.6 FRANCE
             12.3.7 REST OF EUROPE
     12.4 ASIA PACIFIC
             12.4.1 ASIA PACIFIC: MARKET DRIVERS
             12.4.2 ASIA PACIFIC: REGULATIONS
             12.4.3 ASIA PACIFIC: IMPACT OF COVID-19
                       FIGURE 37 ASIA PACIFIC: MARKET SNAPSHOT
                       TABLE 156 ASIA PACIFIC: CLOUD OSS BSS MARKET, BY COMPONENT, 2017–2021 (USD MILLION)
                       TABLE 157 ASIA PACIFIC: MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
                       TABLE 158 ASIA PACIFIC: MARKET, BY SOLUTION, 2017–2021 (USD MILLION)
                       TABLE 159 ASIA PACIFIC: MARKET, BY SOLUTION, 2022–2027 (USD MILLION)
                       TABLE 160 ASIA PACIFIC: MARKET, BY OSS, 2017–2021 (USD MILLION)
                       TABLE 161 ASIA PACIFIC: MARKET, BY OSS, 2022–2027 (USD MILLION)
                       TABLE 162 ASIA PACIFIC: MARKET, BY BSS, 2017–2021 (USD MILLION)
                       TABLE 163 ASIA PACIFIC: MARKET, BY OSS, 2022–2027 (USD MILLION)
                       TABLE 164 ASIA PACIFIC: MARKET, BY SERVICE, 2017–2021 (USD MILLION)
                       TABLE 165 ASIA PACIFIC: MARKET, BY SERVICE, 2022–2027 (USD MILLION)
                       TABLE 166 ASIA PACIFIC: MARKET, BY PROFESSIONAL SERVICE, 2017–2021 (USD MILLION)
                       TABLE 167 ASIA PACIFIC: MARKET, BY PROFESSIONAL SERVICE, 2022–2027 (USD MILLION)
                       TABLE 168 ASIA PACIFIC: MARKET, BY CLOUD TYPE, 2017–2021 (USD MILLION)
                       TABLE 169 ASIA PACIFIC: MARKET, BY CLOUD TYPE, 2022–2027 (USD MILLION)
                       TABLE 170 ASIA PACIFIC: MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION)
                       TABLE 171 ASIA PACIFIC: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
                       TABLE 172 ASIA PACIFIC: MARKET, BY OPERATOR TYPE, 2017–2021 (USD MILLION)
                       TABLE 173 ASIA PACIFIC: MARKET, BY OPERATOR TYPE, 2022–2027 (USD MILLION)
                       TABLE 174 ASIA PACIFIC: MARKET, BY COUNTRY, 2017–2021 (USD MILLION)
                       TABLE 175 ASIA PACIFIC: MARKET, BY COUNTRY, 2022–2027 (USD MILLION)
             12.4.4 CHINA
                       TABLE 176 CHINA: CLOUD OSS BSS MARKET, BY COMPONENT, 2017–2021 (USD MILLION)
                       TABLE 177 CHINA: MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
                       TABLE 178 CHINA: MARKET, BY SOLUTION, 2017–2021 (USD MILLION)
                       TABLE 179 CHINA: MARKET, BY SOLUTION, 2022–2027 (USD MILLION)
                       TABLE 180 CHINA: MARKET, BY OSS, 2017–2021 (USD MILLION)
                       TABLE 181 CHINA: MARKET, BY OSS, 2022–2027 (USD MILLION)
                       TABLE 182 CHINA: MARKET, BY BSS, 2017–2021 (USD MILLION)
                       TABLE 183 CHINA: MARKET, BY OSS, 2022–2027 (USD MILLION)
                       TABLE 184 CHINA: MARKET, BY SERVICE, 2017–2021 (USD MILLION)
                       TABLE 185 CHINA: MARKET, BY SERVICE, 2022–2027 (USD MILLION)
                       TABLE 186 CHINA: MARKET, BY PROFESSIONAL SERVICE, 2017–2021 (USD MILLION)
                       TABLE 187 CHINA: MARKET, BY PROFESSIONAL SERVICE, 2022–2027 (USD MILLION)
                       TABLE 188 CHINA: MARKET, BY CLOUD TYPE, 2017–2021 (USD MILLION)
                       TABLE 189 CHINA: MARKET, BY CLOUD TYPE, 2022–2027 (USD MILLION)
                       TABLE 190 CHINA: MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION)
                       TABLE 191 CHINA: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
                       TABLE 192 CHINA: MARKET, BY OPERATOR TYPE, 2017–2021 (USD MILLION)
                       TABLE 193 CHINA: MARKET, BY OPERATOR TYPE, 2022–2027 (USD MILLION)
             12.4.5 JAPAN
             12.4.6 INDIA
             12.4.7 REST OF ASIA PACIFIC
     12.5 MIDDLE EAST & AFRICA
             12.5.1 CLOUD OSS BSS MARKET DRIVERS
             12.5.2 MIDDLE EAST & AFRICA: REGULATIONS
             12.5.3 MIDDLE EAST & AFRICA: IMPACT OF COVID-19
                       TABLE 194 MIDDLE EAST & AFRICA: MARKET, BY COMPONENT, 2017–2021 (USD MILLION)
                       TABLE 195 MIDDLE EAST & AFRICA: MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
                       TABLE 196 MIDDLE EAST & AFRICA: MARKET, BY SOLUTION, 2017–2021 (USD MILLION)
                       TABLE 197 MIDDLE EAST & AFRICA: MARKET, BY SOLUTION, 2022–2027 (USD MILLION)
                       TABLE 198 MIDDLE EAST & AFRICA: MARKET, BY OSS, 2017–2021 (USD MILLION)
                       TABLE 199 MIDDLE EAST & AFRICA: MARKET, BY OSS, 2022–2027 (USD MILLION)
                       TABLE 200 MIDDLE EAST & AFRICA: MARKET, BY BSS, 2017–2021 (USD MILLION)
                       TABLE 201 MIDDLE EAST & AFRICA: MARKET, BY OSS, 2022–2027 (USD MILLION)
                       TABLE 202 MIDDLE EAST & AFRICA: MARKET, BY SERVICE, 2017–2021 (USD MILLION)
                       TABLE 203 MIDDLE EAST & AFRICA: MARKET, BY SERVICE, 2022–2027 (USD MILLION)
                       TABLE 204 MIDDLE EAST & AFRICA: MARKET, BY PROFESSIONAL SERVICE, 2017–2021 (USD MILLION)
                       TABLE 205 MIDDLE EAST & AFRICA: MARKET, BY PROFESSIONAL SERVICE, 2022–2027 (USD MILLION)
                       TABLE 206 MIDDLE EAST & AFRICA: MARKET, BY CLOUD TYPE, 2017–2021 (USD MILLION)
                       TABLE 207 MIDDLE EAST & AFRICA: MARKET, BY CLOUD TYPE, 2022–2027 (USD MILLION)
                       TABLE 208 MIDDLE EAST & AFRICA: MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION)
                       TABLE 209 MIDDLE EAST & AFRICA: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
                       TABLE 210 MIDDLE EAST & AFRICA: MARKET, BY OPERATOR TYPE, 2017–2021 (USD MILLION)
                       TABLE 211 MIDDLE EAST & AFRICA: MARKET, BY OPERATOR TYPE, 2022–2027 (USD MILLION)
                       TABLE 212 MIDDLE EAST & AFRICA: MARKET, BY REGION, 2017–2021 (USD MILLION)
                       TABLE 213 MIDDLE EAST & AFRICA: MARKET, BY REGION, 2022–2027 (USD MILLION)
             12.5.4 MIDDLE EAST & NORTH AFRICA
                       TABLE 214 MIDDLE EAST & NORTH AFRICA: CLOUD OSS BSS MARKET, BY COMPONENT, 2017–2021 (USD MILLION)
                       TABLE 215 MIDDLE EAST & NORTH AFRICA: MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
                       TABLE 216 MIDDLE EAST & NORTH AFRICA: MARKET, BY SOLUTION, 2017–2021 (USD MILLION)
                       TABLE 217 MIDDLE EAST & NORTH AFRICA: MARKET, BY SOLUTION, 2022–2027 (USD MILLION)
                       TABLE 218 MIDDLE EAST & NORTH AFRICA: MARKET, BY OSS, 2017–2021 (USD MILLION)
                       TABLE 219 MIDDLE EAST & NORTH AFRICA: MARKET, BY OSS, 2022–2027 (USD MILLION)
                       TABLE 220 MIDDLE EAST & NORTH AFRICA: MARKET, BY BSS, 2017–2021 (USD MILLION)
                       TABLE 221 MIDDLE EAST & NORTH AFRICA: MARKET, BY OSS, 2022–2027 (USD MILLION)
                       TABLE 222 MIDDLE EAST & NORTH AFRICA: MARKET, BY SERVICE, 2017–2021 (USD MILLION)
                       TABLE 223 MIDDLE EAST & NORTH AFRICA: MARKET, BY SERVICE, 2022–2027 (USD MILLION)
                       TABLE 224 MIDDLE EAST & NORTH AFRICA: MARKET, BY PROFESSIONAL SERVICE, 2017–2021 (USD MILLION)
                       TABLE 225 MIDDLE EAST & NORTH AFRICA: MARKET, BY PROFESSIONAL SERVICE, 2022–2027 (USD MILLION)
                       TABLE 226 MIDDLE EAST & NORTH AFRICA: MARKET, BY CLOUD TYPE, 2017–2021 (USD MILLION)
                       TABLE 227 MIDDLE EAST & NORTH AFRICA: MARKET, BY CLOUD TYPE, 2022–2027 (USD MILLION)
                       TABLE 228 MIDDLE EAST & NORTH AFRICA: MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION)
                       TABLE 229 MIDDLE EAST & NORTH AFRICA: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
                       TABLE 230 MIDDLE EAST & NORTH AFRICA: MARKET, BY OPERATOR TYPE, 2017–2021 (USD MILLION)
                       TABLE 231 MIDDLE EAST & NORTH AFRICA: MARKET, BY OPERATOR TYPE, 2022–2027 (USD MILLION)
             12.5.5 SUB-SAHARAN AFRICA
     12.6 LATIN AMERICA
             12.6.1 LATIN AMERICA: CLOUD OSS BSS MARKET DRIVERS
             12.6.2 LATIN AMERICA: REGULATIONS
             12.6.3 LATIN AMERICA: IMPACT OF COVID-19
                       TABLE 232 LATIN AMERICA: MARKET, BY COMPONENT, 2017–2021 (USD MILLION)
                       TABLE 233 LATIN AMERICA: MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
                       TABLE 234 LATIN AMERICA: MARKET, BY SOLUTION, 2017–2021 (USD MILLION)
                       TABLE 235 LATIN AMERICA: MARKET, BY SOLUTION, 2022–2027 (USD MILLION)
                       TABLE 236 LATIN AMERICA: MARKET, BY OSS, 2017–2021 (USD MILLION)
                       TABLE 237 LATIN AMERICA: MARKET, BY OSS, 2022–2027 (USD MILLION)
                       TABLE 238 LATIN AMERICA: MARKET, BY BSS, 2017–2021 (USD MILLION)
                       TABLE 239 LATIN AMERICA: MARKET, BY OSS, 2022–2027 (USD MILLION)
                       TABLE 240 LATIN AMERICA: MARKET, BY SERVICE, 2017–2021 (USD MILLION)
                       TABLE 241 LATIN AMERICA: MARKET, BY SERVICE, 2022–2027 (USD MILLION)
                       TABLE 242 LATIN AMERICA: MARKET, BY PROFESSIONAL SERVICE, 2017–2021 (USD MILLION)
                       TABLE 243 LATIN AMERICA: MARKET, BY PROFESSIONAL SERVICE, 2022–2027 (USD MILLION)
                       TABLE 244 LATIN AMERICA: MARKET, BY CLOUD TYPE, 2017–2021 (USD MILLION)
                       TABLE 245 LATIN AMERICA: MARKET, BY CLOUD TYPE, 2022–2027 (USD MILLION)
                       TABLE 246 LATIN AMERICA: MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION)
                       TABLE 247 LATIN AMERICA: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
                       TABLE 248 LATIN AMERICA: MARKET, BY OPERATOR TYPE, 2017–2021 (USD MILLION)
                       TABLE 249 LATIN AMERICA: MARKET, BY OPERATOR TYPE, 2022–2027 (USD MILLION)
                       TABLE 250 LATIN AMERICA: MARKET, BY COUNTRY, 2017–2021 (USD MILLION)
                       TABLE 251 LATIN AMERICA: MARKET, BY COUNTRY, 2022–2027 (USD MILLION)
             12.6.4 BRAZIL
                       TABLE 252 BRAZIL: CLOUD OSS BSS MARKET, BY COMPONENT, 2017–2021 (USD MILLION)
                       TABLE 253 BRAZIL: MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
                       TABLE 254 BRAZIL: MARKET, BY SOLUTION, 2017–2021 (USD MILLION)
                       TABLE 255 BRAZIL: MARKET, BY SOLUTION, 2022–2027 (USD MILLION)
                       TABLE 256 BRAZIL: MARKET, BY OSS, 2017–2021 (USD MILLION)
                       TABLE 257 BRAZIL: MARKET, BY OSS, 2022–2027 (USD MILLION)
                       TABLE 258 BRAZIL: MARKET, BY BSS, 2017–2021 (USD MILLION)
                       TABLE 259 BRAZIL: MARKET, BY OSS, 2022–2027 (USD MILLION)
                       TABLE 260 BRAZIL: MARKET, BY SERVICE, 2017–2021 (USD MILLION)
                       TABLE 261 BRAZIL: MARKET, BY SERVICE, 2022–2027 (USD MILLION)
                       TABLE 262 BRAZIL: MARKET, BY PROFESSIONAL SERVICE, 2017–2021 (USD MILLION)
                       TABLE 263 BRAZIL: MARKET, BY PROFESSIONAL SERVICE, 2022–2027 (USD MILLION)
                       TABLE 264 BRAZIL: MARKET, BY CLOUD TYPE, 2017–2021 (USD MILLION)
                       TABLE 265 BRAZIL: MARKET, BY CLOUD TYPE, 2022–2027 (USD MILLION)
                       TABLE 266 BRAZIL: MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION)
                       TABLE 267 BRAZIL: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
                       TABLE 268 BRAZIL: MARKET, BY OPERATOR TYPE, 2017–2021 (USD MILLION)
                       TABLE 269 BRAZIL: MARKET, BY OPERATOR TYPE, 2022–2027 (USD MILLION)
             12.6.5 MEXICO
             12.6.6 REST OF LATIN AMERICA

13 COMPETITIVE LANDSCAPE (Page No. - 193)
     13.1 OVERVIEW
     13.2 KEY PLAYER STRATEGIES
               TABLE 270 OVERVIEW OF STRATEGIES ADOPTED BY KEY CLOUD OSS BSS VENDORS
     13.3 REVENUE ANALYSIS
             13.3.1 HISTORICAL REVENUE ANALYSIS
                       FIGURE 38 REVENUE ANALYSIS OF TOP FIVE LEADING PLAYERS, 2018–2020
             13.3.2 REVENUE ANALYSIS OF LEADING PLAYERS
                       FIGURE 39 CLOUD OSS BSS MARKET: REVENUE ANALYSIS
     13.4 RANKING OF KEY PLAYERS
               FIGURE 40 RANKING OF KEY MARKET PLAYERS
     13.5 MARKET SHARE ANALYSIS
               TABLE 271 MARKET: DEGREE OF COMPETITION
     13.6 MARKET EVALUATION FRAMEWORK
               FIGURE 41 MARKET EVALUATION FRAMEWORK: EXPANSIONS AND CONSOLIDATIONS IN THE MARKET BETWEEN 2019 AND 2022
     13.7 COMPANY EVALUATION QUADRANTS
             13.7.1 STARS
             13.7.2 EMERGING LEADERS
             13.7.3 PERVASIVE PLAYERS
             13.7.4 PARTICIPANTS
                       FIGURE 42 CLOUD OSS BSS MARKET: COMPANY EVALUATION MATRIX, 2022
                       TABLE 272 COMPANY FOOTPRINT ANALYSIS: MARKET
                       TABLE 273 COMPANY COMPONENT FOOTPRINT: MARKET
                       TABLE 274 COMPANY INDUSTRY FOOTPRINT
                       TABLE 275 COMPANY REGION FOOTPRINT
     13.8 STARTUP/SME EVALUATION QUADRANT
             13.8.1 PROGRESSIVE COMPANIES
             13.8.2 RESPONSIVE COMPANIES
             13.8.3 DYNAMIC COMPANIES
             13.8.4 STARTING BLOCKS
                       FIGURE 43 MARKET, STARTUP/SME EVALUATION MATRIX
     13.9 COMPETITIVE BENCHMARKING
               TABLE 276 CLOUD OSS BSS: DETAILED LIST OF STARTUP
               TABLE 277 CLOUD OSS BSS: COMPETITIVE BENCHMARKING OF STARTUPS
     13.10 COMPETITIVE SCENARIO AND TRENDS
               13.10.1 NEW PRODUCT LAUNCHES
                          TABLE 278 CLOUD OSS BSS: PRODUCT LAUNCHES, 2019-2022
               13.10.2 DEALS
                          TABLE 279 MARKET: DEALS, 2019–2022
               13.10.3 OTHERS
                          TABLE 280 CLOUD OSS BSS MARKET: OTHERS, 2022

14 COMPANY PROFILES (Page No. - 218)
(Business overview, Products/Solutions/Services offered, Recent developments, Response to COVID-19 & MnM View)*
     14.1 MAJOR COMPANIES
             14.1.1 AMDOCS
                       TABLE 281 AMDOCS: BUSINESS OVERVIEW
                       FIGURE 44 AMDOCS: COMPANY SNAPSHOT
                       TABLE 282 AMDOCS: PRODUCTS/SOLUTIONS OFFERED
                       TABLE 283 AMDOCS: PRODUCT LAUNCHES
                       TABLE 284 AMDOCS: DEALS
             14.1.2 ERICSSON
                       TABLE 285 ERICSSON: BUSINESS OVERVIEW
                       FIGURE 45 ERICSSON: COMPANY SNAPSHOT
                       TABLE 286 ERICSSON: PRODUCTS/SOLUTIONS OFFERED
                       TABLE 287 ERICSSON: PRODUCT LAUNCHES
                       TABLE 288 ERICSSON: DEALS
                       TABLE 289 ERICSSON: OTHERS
             14.1.3 HUAWEI
                       TABLE 290 HUAWEI: BUSINESS OVERVIEW
                       FIGURE 46 HUAWEI: COMPANY SNAPSHOT
                       TABLE 291 HUAWEI: PRODUCTS/SOLUTIONS OFFERED
                       TABLE 292 HUAWEI: PRODUCT LAUNCHES
                       TABLE 293 HUAWEI: DEALS
             14.1.4 NETCRACKER
                       TABLE 294 NETCRACKER: BUSINESS OVERVIEW
                       FIGURE 47 NETCRACKER: COMPANY SNAPSHOT
                       TABLE 295 NETCRACKER: PRODUCTS/SOLUTIONS OFFERED
                       TABLE 296 NETCRACKER: PRODUCT LAUNCHES
                       TABLE 297 NETCRACKER: DEALS
                       TABLE 298 NETCRACKER: OTHERS
             14.1.5 ORACLE
                       TABLE 299 ORACLE: BUSINESS OVERVIEW
                       FIGURE 48 ORACLE: COMPANY SNAPSHOT
                       TABLE 300 ORACLE: PRODUCTS/SOLUTIONS OFFERED
                       TABLE 301 ORACLE: PRODUCT LAUNCHES
                       TABLE 302 ORACLE: DEALS
                       TABLE 303 ORACLE: OTHERS
             14.1.6 HPE
                       TABLE 304 HPE: BUSINESS OVERVIEW
                       FIGURE 49 HPE: FINANCIAL OVERVIEW
                       TABLE 305 HPE: PRODUCTS OFFERED
                       TABLE 306 HPE: PRODUCT LAUNCHES
                       TABLE 307 HPE: DEALS
             14.1.7 OPTIVA
                       TABLE 308 OPTIVA: BUSINESS OVERVIEW
                       FIGURE 50 OPTIVA: FINANCIAL OVERVIEW
                       TABLE 309 OPTIVA: PRODUCTS OFFERED
                       TABLE 310 OPTIVA: PRODUCT LAUNCHES
                       TABLE 311 OPTIVA: DEALS
                       TABLE 312 OPTIVA: CLOUD OSS BSS MARKET: OTHERS
             14.1.8 NOKIA
                       TABLE 313 NOKIA: BUSINESS OVERVIEW
                       FIGURE 51 NOKIA: FINANCIAL OVERVIEW
                       TABLE 314 NOKIA: PRODUCTS OFFERED
                       TABLE 315 NOKIA: PRODUCT LAUNCHES
                       TABLE 316 NOKIA: DEALS
             14.1.9 CSG
                       TABLE 317 CSG: BUSINESS OVERVIEW
                       FIGURE 52 CSG: FINANCIAL OVERVIEW
                       TABLE 318 CSG: PRODUCTS OFFERED
                       TABLE 319 CSG: PRODUCT LAUNCHES
                       TABLE 320 CSG: DEALS
             14.1.10 ZTE
                       TABLE 321 ZTE: BUSINESS OVERVIEW
                       FIGURE 53 ZTE: FINANCIAL OVERVIEW
                       TABLE 322 ZTE: PRODUCTS OFFERED
                       TABLE 323 ZTE: PRODUCT LAUNCHES
             14.1.11 COMARCH
             14.1.12 SUBEX
             14.1.13 TEOCO
             14.1.14 IBM
             14.1.15 INFOVISTA
             14.1.16 COMVIVA
             14.1.17 CERILLION
             14.1.18 WHALE CLOUD
             14.1.19 HUGHES
             14.1.20 MAVENIR
             14.1.21 STL
             14.1.22 TECNOTREE
*Details on Business overview, Products/Solutions/Services offered, Recent developments, Response to COVID-19 & MnM View might not be captured in case of unlisted companies.
     14.2 STARTUP/SMES PLAYERS
             14.2.1 BILL PERFECT
             14.2.2 TELGOO5
             14.2.3 NMSWORKS SOFTWARE
             14.2.4 WAVELO
             14.2.5 CHIKPEA
             14.2.6 LIVE ACTION
             14.2.7 KENTIK
             14.2.8 KNOT SOLUTIONS

15 ADJACENT/RELATED MARKET (Page No. - 286)
     15.1 INTRODUCTION
             15.1.1 LIMITATIONS
     15.2 TELECOM SERVICE ASSURANCE MARKET—GLOBAL FORECAST 2026
             15.2.1 MARKET DEFINITION
             15.2.2 MARKET OVERVIEW
                       15.2.2.1 Telecom service assurance, by component
                                   TABLE 324 TELECOM SERVICE ASSURANCE MARKET, BY COMPONENT, 2021–2026 (USD MILLION)
                                   TABLE 325 TELECOM SERVICE ASSURANCE MARKET, BY SOLUTION, 2021–2026 (USD MILLION)
                                   TABLE 326 TELECOM SERVICE ASSURANCE MARKET, BY SERVICE, 2021–2026 (USD MILLION)
                       15.2.2.2 Telecom service assurance market, by operator type
                                   TABLE 327 TELECOM SERVICE ASSURANCE MARKET, BY OPERATOR TYPE, 2021–2026 (USD MILLION)
                       15.2.2.3 Telecom service assurance market, by deployment mode
                                   TABLE 328 TELECOM SERVICE ASSURANCE MARKET, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION)
                       15.2.2.4 Telecom service assurance market, by organization size
                                   TABLE 329 TELECOM SERVICE ASSURANCE MARKET, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)
                       15.2.2.5 Telecom service assurance, by region
                                   TABLE 330 TELECOM SERVICE ASSURANCE MARKET, BY REGION, 2021–2026 (USD MILLION)
                                   TABLE 331 NORTH AMERICA: TELECOM SERVICE ASSURANCE MARKET, BY SOLUTION, 2021–2026 (USD MILLION)
                                   TABLE 332 EUROPE: TELECOM SERVICE ASSURANCE MARKET, BY SOLUTION, 2021–2026 (USD MILLION)
                                   TABLE 333 ASIA PACIFIC: TELECOM SERVICE ASSURANCE MARKET, BY SOLUTION, 2021–2026 (USD MILLION)
                                   TABLE 334 MIDDLE EAST & AFRICA: TELECOM SERVICE ASSURANCE MARKET, BY SOLUTION, 2021–2026 (USD MILLION)
                                   TABLE 335 LATIN AMERICA: TELECOM SERVICE ASSURANCE MARKET, BY SOLUTION, 2021–2026 (USD MILLION)
     15.3 NETWORK MANAGEMENT SYSTEM MARKET – GLOBAL FORECAST 2024
             15.3.1 MARKET DEFINITION
             15.3.2 MARKET OVERVIEW
                       TABLE 336 GLOBAL NETWORK MANAGEMENT SYSTEM MARKET SIZE AND GROWTH RATE, 2017–2024 (USD MILLION AND Y-O-Y %)
                       15.3.2.1 Network management system market, by component
                                   TABLE 337 NETWORK MANAGEMENT SYSTEM MARKET, BY COMPONENT, 2017–2024 (USD MILLION)
                                   TABLE 338 NETWORK MANAGEMENT SYSTEM MARKET, BY SOLUTION, 2017–2024 (USD MILLION)
                                   TABLE 339 NETWORK MANAGEMENT SYSTEM MARKET, BY SERVICE, 2017–2024 (USD MILLION)
                       15.3.2.2 Network management system market, by deployment mode
                                   TABLE 340 NETWORK MANAGEMENT SYSTEM MARKET, BY DEPLOYMENT MODE, 2017–2024 (USD MILLION)
                       15.3.2.3 Network management system market, by organization size
                                   TABLE 341 NETWORK MANAGEMENT SYSTEM MARKET, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
                       15.3.2.4 Network management system market, by end-user
                                   TABLE 342 NETWORK MANAGEMENT SYSTEM MARKET, BY END-USER, 2017–2024 (USD MILLION)
                       15.3.2.5 Network management system market, by service provider
                                   TABLE 343 NETWORK MANAGEMENT SYSTEM MARKET, BY SERVICE PROVIDER, 2017–2024 (USD MILLION)
                       15.3.2.6 Network management system market, by vertical
                                   TABLE 344 NETWORK MANAGEMENT SYSTEM MARKET, BY VERTICAL, 2017–2024 (USD MILLION)
                       15.3.2.7 Network management system market, by region
                                   TABLE 345 NETWORK MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2024 (USD MILLION)
                                   TABLE 346 NORTH AMERICA: NETWORK MANAGEMENT SYSTEM MARKET, BY VERTICAL, 2017–2024 (USD MILLION)
                                   TABLE 347 EUROPE: NETWORK MANAGEMENT SYSTEM MARKET, BY VERTICAL, 2017–2024 (USD MILLION)
                                   TABLE 348 ASIA PACIFIC: NETWORK MANAGEMENT SYSTEM MARKET, BY VERTICAL, 2017–2024 (USD MILLION)
                                   TABLE 349 MIDDLE EAST & AFRICA: NETWORK MANAGEMENT SYSTEM MARKET, BY VERTICAL, 2017–2024 (USD MILLION)
                                   TABLE 350 LATIN AMERICA: NETWORK MANAGEMENT SYSTEM MARKET, BY VERTICAL, 2017–2024 (USD MILLION)
     15.4 SOFTWARE DEFINED NETWORKING MARKET —GLOBAL FORECAST 2025
             15.4.1 MARKET DEFINITION
             15.4.2 MARKET OVERVIEW
                       15.4.2.1 Software-defined defined networking market, by component
                                   TABLE 351 SOFTWARE- DEFINED NETWORKING MARKET, BY COMPONENT, 2019–2025 (USD MILLION)
                       15.4.2.2 Software-defined networking market, by SDN type
                                   TABLE 352 SOFTWARE-DEFINED NETWORKING MARKET, BY SDN TYPE, 2019–2025 (USD MILLION)
                       15.4.2.3 Software-defined networking market, by end-user
                                   TABLE 353 SOFTWARE-DEFINED NETWORKING MARKET, BY END-USER, 2019–2025 (USD MILLION)
                       15.4.2.4 Software-defined networking market, by organization size
                                   TABLE 354 SOFTWARE-DEFINED NETWORKING MARKET, BY ORGANIZATION SIZE, 2019–2025 (USD MILLION)
                       15.4.2.5 Software-defined networking market, by enterprise vertical
                                   TABLE 355 ENTERPRISE VERTICALS: SOFTWARE-DEFINED NETWORKING MARKET, 2019–2025 (USD MILLION)
                       15.4.2.6 Software-defined networking market, by region
                                   TABLE 356 SOFTWARE-DEFINED NETWORKING MARKET, BY REGION, 2019–2025 (USD MILLION)
                                   TABLE 357 NORTH AMERICA: SOFTWARE-DEFINED NETWORKING MARKET, BY ENTERPRISE VERTICAL, 2019–2025 (USD MILLION)
                                   TABLE 358 EUROPE: SOFTWARE-DEFINED NETWORKING MARKET, BY ENTERPRISE VERTICAL, 2019–2025 (USD MILLION)
                                   TABLE 359 ASIA PACIFIC: SOFTWARE-DEFINED NETWORKING MARKET, BY ENTERPRISE VERTICAL, 2019–2025 (USD MILLION)
                                   TABLE 360 MIDDLE EAST & AFRICA: SOFTWARE-DEFINED NETWORKING MARKET, BY ENTERPRISE VERTICAL, 2019–2025 (USD MILLION)
                                   TABLE 361 LATIN AMERICA: SOFTWARE-DEFINED NETWORKING MARKET, BY ENTERPRISE VERTICAL, 2019–2025 (USD MILLION)

16 APPENDIX (Page No. - 306)
     16.1 DISCUSSION GUIDE
     16.2 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL
     16.3 AVAILABLE CUSTOMIZATION
     16.4 RELATED REPORTS
     16.5 AUTHOR DETAILS

This research study involved the extensive use of secondary sources, directories, and databases, such as Dun and Bradstreet (D&B) Hoovers and Bloomberg BusinessWeek, to identify and collect information useful for a technical, market-oriented, and commercial study of the cloud OSS BSS market. The primary sources were mainly industry experts from the core and related industries and preferred suppliers, hardware manufacturers, distributors, service providers, technology developers, alliances, and organizations related to all segments of the value chain of this market. In-depth interviews were conducted with various primary respondents that included key industry participants, subject matter experts, C-level executives of key market players, and industry consultants to obtain and verify critical qualitative and quantitative information. The following illustrative figure shows the market research methodology applied in making this report on the market

Secondary Research

The market for companies offering cloud OSS BSS for use in different verticals was estimated and projected based on the secondary data made available through paid and unpaid sources and by analyzing their product portfolios in the ecosystem of the cloud OSS BSS market. It also involved rating services of companies based on their performance and quality. In the secondary research process, various sources were referred to for identifying and collecting information for this study on the market. The secondary sources included annual reports, press releases and investor presentations of companies, white papers, journals, certified publications and articles by recognized authors, directories, and databases.

Secondary research was mainly used to obtain key information about the supply chain of the market, the total pool of key players, market classification, and segmentation according to industry trends to the bottommost level, regional markets, and key developments from both market and technology oriented perspectives that were further validated by primary sources.

Primary Research

In the primary research process, various primary sources from both the supply and demand sides were interviewed to obtain qualitative and quantitative information on the market. The primary sources from the supply side included various industry experts, such as Chief Experience Officers (CXOs); Vice Presidents (VPs); directors from business development, marketing, and product development/innovation teams; and related key executives from cloud OSS BSS solution vendors, system integrators, professional and managed service providers, industry associations, independent consultants, and key opinion leaders.

Primary interviews were conducted to gather insights, such as market statistics, data of revenue collected from the products and services, market breakups, market size estimations, market forecasting, and data triangulation. Primary research also helped in understanding the various trends related to technology, application, deployment, and region. Demand-side stakeholders, such as Chief Information Officers (CIOs), Chief Technology Officers (CTOs), Chief Strategy Officers (CSOs), and installation teams of the governments/end-users who are using cloud OSS BSS solutions, were interviewed to understand the buyer’s perspective on the suppliers, products, service providers, and their current usage of smart water management solutions, which will affect the overall cloud OSS BSS market.

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Market Size Estimation

Multiple approaches were adopted for the estimation and forecasting of cloud OSS BSS. The key players in the market were identified through secondary research, and their revenue contribution in the respective regions was determined through primary and secondary research. The entire procedure included the study of annual and financial reports of top market players and extensive interviews for key insights from industry leaders, such as CEOs, VPs, directors, and marketing executives. All percentage splits and breakups were determined using secondary sources and verified through primary sources. All the possible parameters that affect the market covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to arrive at the final quantitative and qualitative data. This data is consolidated and added with detailed inputs and analysis from MarketsandMarkets.

Report Objectives

  • To determine and forecast the size of the cloud OSS BSS market based on solution (OSS and BSS), service, operator type, cloud type, organization size, and region during the forecast period from 2017 to 2027
  • To forecast the size of the market segments with respect to five key regions: North America, Europe, Asia Pacific (APAC), Latin America, and the Middle East and Africa (MEA)
  • To provide detailed information related to the major factors (drivers, opportunities, threats, and challenges) influencing the growth of the cloud OSS BSS market
  • To analyze each sub-segment for individual growth trends, prospects, and contribution to the total cloud OSS BSS
  • To analyze the impact of COVID-19 on the cloud OSS BSS
  • To analyze opportunities in the market for stakeholders by identifying the high-growth segments of the cloud OSS BSS
  • To profile key market players comprising top vendors and start-ups; provide comparative analysis based on business overview, regional presence, product offerings, business strategies, and key financials; and illustrate the market’s competitive landscapes
  • To track and analyze competitive developments, such as mergers and acquisitions, product developments, partnerships and collaborations, and research and development (R&D) activities

Available Customizations

Along with the market data, MarketsandMarkets offers customizations as per the company’s specific needs. The following customization options are available for the report:

Product Analysis

  • Product Matrix which gives a detailed comparison of the product portfolio of each company

Company Information

  • Detailed analysis and profiling of additional market players (up to 5)
Cloud OSS BSS Market Size,  Share & Growth Report
Report Code
TC 5222
Published ON
Apr, 2022
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