HOME Top Market Reports Cloud OSS BSS Market by Type (Solution and Service), Solution (OSS and BSS), Service (Professional and Managed Services), Deployment (Public, Private, and Hybrid), End-User Type (SMES and Large Enterprises), and Region - Global Forecast to 2022

Cloud OSS BSS Market by Type (Solution and Service), Solution (OSS and BSS), Service (Professional and Managed Services), Deployment (Public, Private, and Hybrid), End-User Type (SMES and Large Enterprises), and Region - Global Forecast to 2022

By: marketsandmarkets.com
Publishing Date: May 2017
Report Code: TC 5222

 

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The cloud Operation Support System (OSS) Business Support System (BSS) market size is expected to grow from USD 11.67 Billion in 2017 to USD 21.77 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 13.3% during the forecast period. The demand for cloud OSS BSS is increasing due to the adoption of customized cloud OSS BSS solutions and services, rising usage of convergent billing systems, the shifting focus of Communication Service Providers (CSPs) on enhancing customer experiences, and lower operational expenses. The base year considered for this study is 2016 and the forecast period is 2017–2022.

Objectives of the Study

  • To describe and forecast the global cloud OSS BSS market on the basis of types, solutions, services, deployment models, end-user types, and regions
  • To forecast the market size of the 5 main regional segments, namely, North America, Europe, Asia Pacific (APAC), Middle East and Africa (MEA), and Latin America
  • To analyze the subsegments with respect to individual growth trends, future prospects, and contribution to the total market
  • To provide detailed information regarding the major factors influencing the growth of the market (drivers, restraints, opportunities, and challenges)
  • To analyze the opportunities in the market for stakeholders and provide details of competitive landscape for major players
  • To strategically profile key players and comprehensively analyze their core competencies and positioning
  • To track and analyze competitive developments, such as mergers and acquisitions, new product developments, and partnerships, agreements and collaborations in the cloud OSS BSS market

The research methodology used to estimate and forecast the market began with capturing data on key vendor revenues through secondary research, such as cloud computing association, associations of financial professional, and information system security association. Vendor offerings were also taken into consideration to determine the market segmentation. The bottom-up procedure was employed to arrive at the overall market size of the global cloud OSS BSS market from the revenue of the key players in the market. After arriving at the overall market size, the total market was split into several segments and subsegments, which were then verified through primary research by conducting extensive interviews with key people, such as Chief Executive Officers (CEOs), Vice Presidents (VPs), directors, and executives. The data triangulation and market breakdown procedures were employed to complete the overall market engineering process and arrive at the exact statistics for all segments. The breakdown of primary profiles is depicted in the below figure:

Cloud OSS BSS Market

To know about the assumptions considered for the study, download the pdf brochure

The cloud OSS BSS ecosystem comprises service providers, such as Accenture (Dublin, Ireland), Amdocs (Chesterfield, Missouri, US), Cisco Systems, Inc. (San Jose, California, US), Comarch S.A., (Krakow, Poland), LM Ericsson Telephone Company (Stockholm, Sweden), Hewlett Packard Enterprise Company (Palo Alto, California, U.S), Huawei Technologies Co., Ltd. (Shenzhen, China), International Business Machines Corporation (Armonk, New York, U.S), Mahindra Comviva (Gurgaon, Haryana, India), Mycom OSI (Berkshire, London, UK), Nokia Corporation (Espoo, Uusimaa, Finland), Oracle Corporation (Redwood City, California, U.S), Sigma Systems (Toronto, Ontario, Canada), Subex Limited (Bangalore, Karnataka, India), and TEOCO Corporation (Fairfax, Virginia, U.S). Other stakeholders of the cloud OSS BSS market include CSPs, systems integrators, application designers and development service providers, and network service providers.

Key Target Audience

  • Cloud OSS BSS vendors
  • CSPs
  • Telecom equipment providers
  • Mobile Network Operators (MNOs)
  • Mobile Virtual Network Aggregators (MVNAs)
  • Mobile Virtual Network Operators (MVNOs)
  • Mobile Virtual Network Enablers (MVNEs)
  • System integrators
  • Government agencies
  • Cloud service providers
  • Consultancy firms/advisory firms
  • Training and education service providers
  • Data integration service providers
  • Managed service providers

“The research study answers several questions for the stakeholders, primarily which market segments to focus in the next two to five years for prioritizing the efforts and investments”.

Scope of the Report

The research report categorizes the cloud OSS BSS market to forecast the revenues and analyzes the trends in each of the following submarkets:

By Type

  • Solution
  • Service

By Solution

  • Business Support System
    • Billing and Revenue Management
    • Customer and Product Management
    • Service Fulfillment
  • Operation Support System
    • Service Assurance
    • Resource Inventory Management
    • Network Management

By Service

  • Professional Services
  • Managed Services

By Deployment Model

  • Public cloud
  • Private cloud
  • Hybrid cloud

By End-User Type

  • Large enterprises
  • Small and Medium Enterprises (SMEs)

By Region

  • North America
  • Europe
  • APAC
  • MEA
  • Latin America

Available Customizations

With the given market data, MarketsandMarkets offers customizations based on the company-specific needs. The following customization options are available for the report:

Geographic Analysis

  • Further breakdown of the North American market into countries contributing 75% to the regional market size
  • Further breakdown of the Latin American market into countries contributing 75% to the regional market size
  • Further breakdown of the APAC market into countries contributing 75% to the regional market size
  • Further breakdown of the MEA market into countries contributing 75% to the regional market size
  • Further breakdown of the European market into countries contributing 75% to the regional market size

Company Information

  • Detailed analysis and profiling of additional market players (up to 5).

Table of Contents

1 Introduction (Page No. - 14)
    1.1 Objectives of the Study
    1.2 Market Definition
    1.3 Market Scope
    1.4 Years Considered for the Study
    1.5 Currency
    1.6 Stakeholders

2 Research Methodology (Page No. - 18)
    2.1 Research Data
           2.1.1 Secondary Data
           2.1.2 Primary Data
                    2.1.2.1 Breakdown of Primaries
                    2.1.2.2 Key Industry Insights
    2.2 Market Size Estimation
    2.3 Research Assumptions and Limitations
    2.4 Limitations

3 Executive Summary (Page No. - 26)

4 Premium Insights (Page No. - 30)
    4.1 Attractive Market Opportunities in the Cloud OSS BSS Market
    4.2 Market Share of Deployment Models and Regions, 2017
    4.3 Market Investment Scenario

5 Market Overview and Industry Trends (Page No. - 32)
    5.1 Introduction
    5.2 Regulatory Implications
           5.2.1 Payment Card Industry Data Security Standard (PCI –DSS)
           5.2.2 Federal Information Security Management Act (FISMA)
           5.2.3 International Organization for Standardization/ International Electrotechnical Commission 27018
    5.3 Innovation Spotlight
    5.4 Market Dynamics
           5.4.1 Drivers
                    5.4.1.1 Increasing Adoption of Tailored Cloud OSS BSS Solutions
                    5.4.1.2 Growing Demand for Convergent Billing Systems
                    5.4.1.3 Enhancing Overall Customer Experience
                    5.4.1.4 Lower Operational Expenses
           5.4.2 Restraints
                    5.4.2.1 Resistance to the Adoption of Cloud Technologies
                    5.4.2.2 Rising Concerns Regarding Cloud Security
           5.4.3 Opportunities
                    5.4.3.1 Adoption of Cloud Technologies Would Transform the Telecom Industry
                    5.4.3.2 Growth of Telecom Industry With Next-Generation Operation Systems and Software (NGOSS) Framework
           5.4.4 Challenges
                    5.4.4.1 Increasing Complexity in Network Integration
                    5.4.4.2 High Volume of Customer Transactions

6 Cloud OSS BSS Market Analysis, By Type (Page No. - 39)
    6.1 Introduction

7 Cloud OSS BSS Market Analysis, By Solution (Page No. - 42)
    7.1 Introduction
    7.2 Operations Support System
           7.2.1 Service Assurance
           7.2.2 Resource Inventory Management
           7.2.3 Network Management
    7.3 Business Support System
           7.3.1 Billing and Revenue Management
           7.3.2 Customer and Product Management
           7.3.3 Service Fulfillment

8 Cloud OSS BSS Market Analysis, By Service (Page No. - 51)
    8.1 Introduction
    8.2 Professional Services
    8.3 Managed Services

9 Cloud OSS BSS Market Analysis, By Deployment Model (Page No. - 55)
    9.1 Introduction
    9.2 Public Cloud
    9.3 Private Cloud
    9.4 Hybrid Cloud

10 Cloud OSS BSS Market Analysis, By End-User Type (Page No. - 59)
     10.1 Introduction
     10.2 Small and Medium Enterprises
     10.3 Large Enterprises

11 Geographic Analysis (Page No. - 63)
     11.1 Introduction
     11.2 North America
     11.3 Europe
     11.4 Asia-Pacific
     11.5 Middle East and Africa
     11.6 Latin America

12 Competitive Landscape (Page No. - 80)
     12.1 Overview
             12.1.1 Vanguards
             12.1.2 Innovators
             12.1.3 Dynamic
             12.1.4 Emerging
     12.2 Cloud OSS BSS Market: Vendors Comparison

13 Company Profiles (Page No. - 84)
(Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
     13.1 Accenture PLC
     13.2 Amdocs Limited
     13.3 Cisco Systems, Inc.
     13.4 Comarch S.A.
     13.5 LM Ericsson Telephone Company
     13.6 Hewlett Packard Enterprise (HPE) Company
     13.7 Huawei Technologies Co., Ltd.
     13.8 International Business Machines (IBM) Corporation
     13.9 Comviva Technologies Limited
     13.10 Mycom OSI
     13.11 Nokia Corporation
     13.12 Oracle Corporation
     13.13 Sigma Systems
     13.14 Subex Limited
     13.15 Teoco Corporation

*Details on Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View Might Not Be Captured in Case of Unlisted Companies.

14 Appendix (Page No. - 134)
     14.1 Key Industry Insights
     14.2 Discussion Guide
     14.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
     14.4 Introducing RT: Real-Time Market Intelligence
     14.5 Available Customizations
     14.6 Related Reports
     14.7 Author Details


List of Tables (61 Tables)

Table 1 Cloud OSS BSS Market Size and Growth Rate, 2015–2022 (USD Million)
Table 2 Market Size, By Type, 2015–2022 (USD Million)
Table 3 Solutions: Market Size, By Region, 2015–2022 (USD Million)
Table 4 Services: Market Size, By Region, 2015–2022 (USD Million)
Table 5 Cloud OSS BSS Market Size, By Solution, 2015–2022 (USD Million)
Table 6 Operations Support System: Market Size, By Region, 2015–2022 (USD Million)
Table 7 Operations Support System: Market Size, By Type, 2015–2022 (USD Million)
Table 8 Service Assurance: Cloud OSS BSS Market Size, By Region, 2015–2022 (USD Million)
Table 9 Resource Inventory Management: Market Size, By Region, 2015–2022 (USD Million)
Table 10 Network Management: Market Size, By Region, 2015–2022 (USD Million)
Table 11 Business Support System: Market Size, By Region, 2015–2022 (USD Million)
Table 12 Business Support System: Market Size, By Type, 2015–2022 (USD Million)
Table 13 Billing and Revenue Management: Market Size, By Region, 2015–2022 (USD Million)
Table 14 Customer and Product Management: Market Size, By Region, 2015–2022 (USD Million)
Table 15 Service Fulfillment: Market Size, By Region, 2015–2022 (USD Million)
Table 16 Cloud OSS BSS Market Size, By Service, 2015–2022 (USD Million)
Table 17 Professional Services: Market Size, By Region, 2015–2022 (USD Million)
Table 18 Managed Services: Market Size, By Region, 2015–2022 (USD Million)
Table 19 Cloud OSS BSS Market Size, By Deployment Model, 2015–2022 (USD Million)
Table 20 Public Cloud: Market Size, By Region, 2015–2022 (USD Million)
Table 21 Private Cloud: Market Size, By Region, 2015–2022 (USD Million)
Table 22 Hybrid Cloud: Market Size, By Region, 2015–2022 (USD Million)
Table 23 Cloud OSS BSS Market Size, By End-User Type, 2015–2022 (USD Million)
Table 24 Small and Medium Enterprises: Market Size, By Region, 2015–2022 (USD Million)
Table 25 Large Enterprises: Market Size, By Region, 2015–2022 (USD Million)
Table 26 Cloud OSS BSS Market Size, By Region, 2015–2022 (USD Million)
Table 27 North America: Market Size, By Type, 2015–2022 (USD Million)
Table 28 North America: Market Size, By Solution, 2015–2022 (USD Million)
Table 29 North America: OSS Solution Market Size, By Type, 2015–2022 (USD Million)
Table 30 North America: BSS Solution Market Size, By Type, 2015–2022 (USD Million)
Table 31 North America: Market Size, By Service, 2015–2022 (USD Million)
Table 32 North America: Market Size, By Deployment Model, 2015–2022 (USD Million)
Table 33 North America: Market Size, By End-User Type, 2015–2022 (USD Million)
Table 34 Europe: Market Size, By Type, 2015–2022 (USD Million)
Table 35 Europe: Market Size, By Solution, 2015–2022 (USD Million)
Table 36 Europe: OSS Market Size, By Type, 2015–2022 (USD Million)
Table 37 Europe: BSS Solution Market Size, By Type, 2015–2022 (USD Million)
Table 38 Europe: Cloud OSS BSS Market Size, By Service, 2015–2022 (USD Million)
Table 39 Europe: Market Size, By Deployment Model, 2015–2022 (USD Million)
Table 40 Europe: Market Size, By End-User Type, 2015–2022 (USD Million)
Table 41 Asia-Pacific: Market Size, By Type, 2015–2022 (USD Million)
Table 42 Asia-Pacific: Market Size, By Solution, 2015–2022 (USD Million)
Table 43 Asia-Pacific: OSS Solution Market Size, By Type, 2015–2022 (USD Million)
Table 44 Asia-Pacific: BSS Solution Market Size, By Type, 2015–2022 (USD Million)
Table 45 Asia-Pacific: Market Size, By Service, 2015–2022 (USD Million)
Table 46 Asia-Pacific: Market Size, By Deployment Model, 2015–2022 (USD Million)
Table 47 Asia-Pacific: Market Size, By End-User Type, 2015–2022 (USD Million)
Table 48 Middle East and Africa: Market Size, By Type, 2015–2022 (USD Million)
Table 49 Middle East and Africa: Market Size, By Solution, 2015–2022 (USD Million)
Table 50 Middle East and Africa: OSS Solution Market Size, By Type, 2015–2022 (USD Million)
Table 51 Middle East and Africa: BSS Solution Market Size, By Type, 2015–2022 (USD Million)
Table 52 Middle East and Africa: Market Size, By Service, 2015–2022 (USD Million)
Table 53 Middle East and Africa: Market Size, By Deployment Model, 2015–2022 (USD Million)
Table 54 Middle East and Africa: Cloud OSS BSS Market Size, By End-User Type, 2015–2022 (USD Million)
Table 55 Latin America: Market Size, By Type, 2015–2022 (USD Million)
Table 56 Latin America: Market Size, By Solution, 2015–2022 (USD Million)
Table 57 Latin America: OSS Solution Market Size, By Type, 2015–2022 (USD Million)
Table 58 Latin America: BSS Solution Market Size, By Type, 2015–2022 (USD Million)
Table 59 Latin America: Market Size, By Service, 2015–2022 (USD Million)
Table 60 Latin America: Market Size, By Deployment Model, 2015–2022 (USD Million)
Table 61 Latin America: Market Size, By End-User Type, 2015–2022 (USD Million)


List of Figures (70 Figures)

Figure 1 Cloud OSS BSS Market: Market Segmentation
Figure 2 Regional Scope
Figure 3 United States Dollar Exchange Rate, 2014–2016
Figure 4 Cloud OSS BSS Market: Research Design
Figure 5 Data Triangulation
Figure 6 Market Size Estimation Methodology: Bottom-Up Approach
Figure 7 Market Size Estimation Methodology: Top-Down Approach
Figure 8 Cloud OSS BSS Market: Assumptions
Figure 9 Cloud OSS BSS Market, By Type (2017 vs 2022)
Figure 10 Cloud OSS BSS Market, By Solution (2017 vs 2022)
Figure 11 North America is Expected to Hold the Largest Market Share in 2017
Figure 12 Segments With the Largest Market Share of the Market
Figure 13 Growth Trend of the Market (2017–2022)
Figure 14 Public Cloud and North America to Have the Largest Market Shares in 2017
Figure 15 Market Investment Scenario: Asia-Pacific Would Emerge as the Best Market for Investments in the Next Five Years
Figure 16 Cloud OSS BSS Market: Drivers, Restraints, Opportunities, and Challenges
Figure 17 Business Support System Solution is Expected to Have the Largest Market Size During the Forecast Period
Figure 18 Network Management Solution is Expected to Have the Largest Market Size During the Forecast Period
Figure 19 Billing and Revenue Management Solution is Expected to Have the Largest Market Size During the Forecast Period
Figure 20 Professional Services Segment is Expected to Have the Largest Market Size During the Forecast Period
Figure 21 Public Cloud Model is Expected to Hold the Largest Market Size During the Forecast Period
Figure 22 Large Enterprises Segment is Expected to Hold the Largest Market Size During the Forecast Period
Figure 23 North America is Expected to Have the Largest Market Size During the Forecast Period
Figure 24 North America to Dominate the Cloud OSS BSS Market During the Forecast Period
Figure 25 Asia-Pacific Market Snapshot
Figure 26 Vendor Dive Chart
Figure 27 Business Offerings Comparison
Figure 28 Business Strategies Comparison
Figure 29 Accenture PLC: Company Snapshot
Figure 30 Accenture PLC: Product Offering Scorecard
Figure 31 Accenture PLC: Business Strategy Scorecard
Figure 32 Amdocs Limited: Company Snapshot
Figure 33 Amdocs Limited: Product Offering Scorecard
Figure 34 Amdocs Limited: Business Strategy Scorecard
Figure 35 Cisco Systems, Inc.: Company Snapshot
Figure 36 Cisco Systems, Inc.: Product Offering Scorecard
Figure 37 Cisco Systems, Inc.: Business Strategy Scorecard
Figure 38 Comarch S.A.: Company Snapshot
Figure 39 Comarch S.A.: Product Offering Scorecard
Figure 40 Comarch S.A.: Business Strategy Scorecard
Figure 41 LM Ericsson Telephone Company: Company Snapshot
Figure 42 LM Ericsson Telephone Company: Product Offering Scorecard
Figure 43 LM Ericsson Telephone Company: Business Strategy Scorecard
Figure 44 Hewlett Packard Enterprise (HPE) Company: Company Snapshot
Figure 45 Hewlett Packard Enterprise (HPE) Company: Product Offering Scorecard
Figure 46 Hewlett Packard Enterprise (HPE) Company: Business Strategy Scorecard
Figure 47 Huawei Technologies Co., Ltd.: Company Snapshot
Figure 48 Huawei Technologies Co., Ltd.: Product Offering Scorecard
Figure 49 Huawei Technologies Co., Ltd.: Business Strategy Scorecard
Figure 50 International Business Machines Corporation: Company Snapshot
Figure 51 International Business Machines Corporation: Product Offering Scorecard
Figure 52 International Business Machines Corporation: Business Strategy Scorecard
Figure 53 Comviva Technologies Limited: Company Snapshot
Figure 54 Comviva Technologies Limited: Product Offering Scorecard
Figure 55 Comviva Technologies Limited: Business Strategy Scorecard
Figure 56 Mycom OSI: Product Offering Scorecard
Figure 57 Mycom OSI: Business Strategy Scorecard
Figure 58 Nokia Corporation: Company Snapshot
Figure 59 Nokia Corporation: Product Offering Scorecard
Figure 60 Nokia Corporation: Business Strategy Scorecard
Figure 61 Oracle Corporation: Company Snapshot
Figure 62 Oracle Corporation: Product Offering Scorecard
Figure 63 Oracle Corporation: Business Strategy Scorecard
Figure 64 Sigma Systems: Product Offering Scorecard
Figure 65 Sigma Systems: Business Strategy Scorecard
Figure 66 Subex Limited: Company Snapshot
Figure 67 Subex Limited: Product Offering Scorecard
Figure 68 Subex Limited: Business Strategy Scorecard
Figure 69 Teoco Corporation: Product Offering Scorecard
Figure 70 Teoco Corporation: Business Strategy Scorecard

The cloud Operation Support System (OSS) Business Support System (BSS) market is expected to grow from USD 11.67 Billion in 2017 to USD 21.77 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 13.3% during the forecast period. The demand for cloud OSS BSS is driven by factors, such as adoption of customized cloud OSS BSS solutions and services and the shifting focus of Communication Service Providers (CSPs) on enhancing customer experiences.

The cloud OSS BSS market has been segmented based on types, solutions, services, deployment models, end-user types, and regions. The managed services segment is expected to grow at the highest CAGR during the forecast period and the professional services segment is projected to have the largest market size in 2017 in the cloud OSS BSS market. Cloud OSS BSS offers capabilities, such as service assurance, order management, real-time offer management, and integrated view of customer. Adoption of cloud OSS BSS services among the CSPs has increased due to benefits, such as improved scalability, lower infrastructure cost, faster deployments, improved productivity and performance, and decrease in business downtime and losses.

The public cloud deployment model is estimated to hold the largest market share. By using cloud OSS BSS, CSPs are developing new and better ways to enhance customer experience, while reducing operating expenses. The increasing adoption of customized cloud OSS BSS solutions and services, and the rising usage of convergent billing systems are driving CSPs globally to adopt cloud OSS BSS solutions. The enterprises which are implementing cloud OSS BSS are rapidly getting inclined toward deploying cloud-based services to store and manage their business-critical data.

North America is estimated to have the largest market share in 2017, whereas the Asia Pacific (APAC) region is projected to grow at the highest CAGR during the forecast period in the cloud OSS BSS market. Factors, such as the rising need for bundled services and shifting of workload to cloud environment are also driving the demand for cloud OSS BSS, globally.

Cloud OSS BSS Market

Adoption of cloud OSS BSS is increasing in the market, owing to the growing awareness about cloud-based OSS BSS benefits among enterprises and lowering the operational overheads. However, enterprises face some obstacles while adopting cloud OSS BSS, such as security concerns and resistance to adopt cloud technologies.

The major vendors providing cloud OSS BSS are Accenture (Dublin, Ireland), Amdocs (Chesterfield, Missouri, US), Cisco Systems, Inc. (San Jose, California, US), Comarch S.A., (Krakow, Poland), LM Ericsson Telephone Company (Stockholm, Sweden), Hewlett Packard Enterprise Company (Palo Alto, California, US), Huawei Technologies Co., Ltd. (Shenzhen, China), International Business Machines Corporation (Armonk, New York, US), Mahindra Comviva (Gurgaon, Haryana, India), Mycom OSI (Berkshire, London, UK), Nokia Corporation (Espoo, Uusimaa, Finland), Oracle Corporation (Redwood City, California, US), Sigma Systems (Toronto, Ontario, Canada), Subex Limited (Bangalore, Karnataka, India), and TEOCO Corporation (Fairfax, Virginia, US).

These players have adopted various strategies, such as new product development, mergers and acquisitions, collaborations, and partnerships, to cater to the cloud OSS BSS market.

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