Here are relevant reports on : crm-market

• Social Customer Relationship Management (CRM) Market - Global Forecast to 2019

  • Published: February 2026
  • Price: $ 4950
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• Customer Relationship Management (CRM) Market & Social CRM (Social Monitoring; Social Listening; Social Mapping; Social Measurements; Social Engagement; Social Middleware) – Global Advancements, Forecasts & Analysis (2013 – 2018)

  CRM has become a vital part for any company's sales department. Increase in client database and real-time information across enterprises are the key factors driving market’s growth. Advancements in social CRM have made it faster, reachable and have also brought in vital information on business analytics for enterprises and SMEs.

  • Published: May 2013
  • Price: $ 4950
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• Healthcare IT Solutions Market by Product (EHR, PACS, Interoperability, Healthcare Analytics, Telemedicine, CRM), Market Size, Adoption Trends, Competitive landscape (Market Share Analysis, Product Portfolio Assessment) - Global Forecast to 2020

  The global healthcare IT solutions market size is projected to grow at a CAGR of 13.4%. This market is mainly driven by the increasing need to curtail healthcare expenditure and growing demand for solutions to increase the quality of care. The growing patient burden on healthcare systems across the globe and subsequent need to improve operational efficiency is also driving the greater adoption of HCIT solutions among healthcare providers.

  • Published: August 2016
  • Price: $ 4950
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• Social Customer Relationship Management (CRM) Market by Solution (Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement, Social Middleware), by Deployment (Hosted, On Premise) - Global Forecasts to 2019

  Social Customer Relationship Management (CRM) solutions are gaining pace in the current enterprise ecosystem. With the boom of social media, enterprises are adopting social integration with CRM software as well, thus making way for Social Customer Relationship Management Market as a new channel now days. Social CRM solutions combine traditional CRM solutions with social media for improving the customer engagement for enterprises. The solution provides a social platform for evolving businesses CRM needs, while also offering flexibility, in terms of reach, deployment, and administration. Social CRM incorporates the customer decisions into the planning mix and the feedback loop so as to engage customers with the enterprises.

  • Published: January 2015
  • Price: $ 4950
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• Retail Analytics Market by Software (Predictive Analytics, Prescriptive Analytics), Business Function (Sales and Marketing, Finance and Accounting), Application (CRM, Returns Management, Merchandize Planning), End User and Region - Global Forecast to 2029

  The retail analytics market is projected to reach USD 25.0 billion by 2029, at a compound annual growth rate (CAGR) of 24.0% during the forecast period. Some major players in the retail analytics market include Microsoft (US), IBM (US), SAP (Germany), Oracle (US), Salesforce (US), MicroStrategy (US), SAS Institute (US), AWS (US), Qlik (US), Teradata (US), WNS (India), HCL (India), Lightspeed Commerce (Canada), RetailNext (US), Manthan Systems (India), Fit Analytics (Germany), Trax (Singapore), ThoughtSpot (US), RELEX Solutions (Finland), Tredence (US), Creatio (US), Solvoyo (US), datapine (Germany), Sisense (US), EDITED (UK), Retail Zipline (US), ThinkINside (Italy), Dor Technologies (US), Triple Whale (Israel), Flame Analytics (Spain), Alloy.ai Technologies (US), Conjura (UK), Kyvos Insights (US), Pygmalios (Slovakia), and SymphonyAI (US).

  • Published: March 2024
  • Price: $ 7150
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• Insurance Platform Market by Offering (Core Insurance, Insurtech), Application (Underwriting, CRM, Data Analytics), Technology (AI, Blockchain, Cloud Computing, Analytics), Insurance Type (Health, Life, P&C, Travel), & End User - Global Forecast to 2030

  The insurance platform market is projected to reach USD 207.52 billion by 2030, indicating a strong CAGR of 12.3% during the forecast period. The major players in the insurance platform market include Salesforce (US), Google (US), Adobe (US), Microsoft (US), Oracle (US), Guidewire Software (US), Duck Creek Technologies (US), IBM (US), Pegasystems (US), and Accenture (Ireland).

  • Published: March 2025
  • Price: $ 4950
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• Mobile Enterprise Application Market by Software (Accounting & Finance, ERP, Communication & Collaboration, and CRM), Operating System (Android, iOS, and Windows), Type of App, Organization Size, Industry Vertical, and Region - Global Forecast to 2021

  MarketsandMarkets estimates the mobile enterprise application market size to grow from USD 48.24 Billion in 2016 to USD 98.03 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 15.24% from 2016 to 2021. Increase in smartphone penetration, enhancement in connectivity & productivity of both employees and organizations, growing demand for real-time information capture, and organizations’ continued focus to make their business processes mobile-ready due to increase in mobile workforce are some of the driving forces in the mobile enterprise application market.

  • Published: November 2016
  • Price: $ 4950
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• Process Mining Market by Offering (Software (Process Discovery Tools, Conformance Checking Tools), Services), Mining Algorithm (Deep Learning, Sequence Analysis), Data Source (ERP Systems, CRM Systems), Vertical and Region - Global Forecast to 2028

  The process mining market is projected to reach USD 12.1 billion by 2028, at a CAGR of 45.6% during the forecast period. Some major players in the process mining market include IBM (US), ABBYY (US), Celonis (US), UiPath (US), Software AG (Germany), SAP Signavio (Germany), Pegasystems (US), QPR Software (Finland), Microsoft (US), and Appian (US).

  • Published: October 2023
  • Price: $ 4950
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• CRM Analytics Market by Type (Sales Analytics, Customer Analytics, Contact Center Analytics, Marketing Analytics, Web & Social Media Analytics) - Global Forecast to 2019

  The CRM analytics market is segmented by type: marketing analytics, sales analytics, contact-center analytics, customer analytics, web & social analytics; by vertical: BFSI, retail & consumer goods, telecommunications & IT, healthcare & life sciences, manufacturing, energy & utility, media & entertainment, travel & transport, and others; by end user: SMBs and large enterprise; by deployment: On-Premises, Cloud; by region: NA, APAC, Europe, LA, and MEA. The global CRM analytics market is expected to grow from $4.18 billion in 2014 to $7.65 billion by 2019, at an estimated Compound Annual Growth Rate (CAGR) of 12.83% from 2014 to 2019.

  • Published: March 2015
  • Price: $ 4950
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• AI for Customer Service Market by Product Type (AI Agents, Recommendation Systems (Knowledge Base Platforms), Workflow Automation (RPA, CRM Automation), Content Generation, Customer Journey Analytics, Service Quality Management) - Global Forecast to 2030

  The AI for customer service market is projected to reach USD 47.82 billion by 2030, at a CAGR of 25.8% during the forecast period. Some major players in the AI for customer service Market include Microsoft (US), IBM (US), Google (US), AWS (US), Salesforce (US), Atlassian (Australia), ServiceNow (US), SAP (Germany), Zendesk (US), Sprinklr (US), OpenAI (US), Aisera (US), UiPath (US), HubSpot (US), NICE (Israel), Intercom (US),Qualtrics (US), Freshworks (US), LivePerson (US), HelpShift (US), Yellow.ai (US), Cogito (US), SmartAction (US), Talkdesk (US), Five9 (US), RingCentral (US), Nextiva (US), Kore.ai (US), Dynamic Yield (US), Jio Haptik (India), Oracle (US), Afiniti (Bermuda), Kommunicate (US), Help Scout (US), Gorgias (US), Atera (Israel), Ada (US), Kustomer (US), Levity (Germany), Cognigy (Germany), Engageware (US), Netomi (US), Level AI (US), Sybill AI (US), OneAI (US), Brainfish (Australia), SentiSum (England), Balto (US), Tovie AI (UK), Guru (US), Tidio (US), Quiq (US), Aircall (US), OneReach.ai (US), Cresta (US), Deepdesk (Netherlands), Front (US), Fullview (Denmark), Crescendo AI (US), Gridspace (US).

  • Published: February 2025
  • Price: $ 4950
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