Here are relevant reports on : it-service-management-itsm-market

• IT Service Management (ITSM) Market by Offering (Solutions (Change & Configuration Management, Operations & Performance Management) and Services), Deployment Model, Organization Size, Vertical and Region - Global Forecast to 2028

  The ITSM market size is projected to reach USD 22.1 billion by 2028 at a Compound Annual Growth Rate (CAGR) of 15.9% during the forecast period. Some of the key players operating in the ITSM market are – ServiceNow (US), BMC Software (US), Broadcom (US), Ivanti (US), ManageEngine (India), SolarWinds (US), GoTo (US), Atlassian (Australia), OpenText (Canada) and Zendesk (US).

  • Published: January 2024
  • Price: $ 4950
  • TOC Available:

• Cloud System Management Market by component (IT Operations Management (ITOM), IT Service Management (ITSM), and IT Automation and Configuration Management (ITACM)), deployment model, organization size, vertical, and region - Global Forecast to 2025

  The Cloud System Management Market is expected to grow from USD 10.6 billion in 2020 to USD 31.4 billion by 2025, at a CAGR of 24.1% during the forecast period. The cloud system management market includes major vendors, such as VMware (US), Microsoft (US), IBM (US), Cisco (US), BMC Software (US), New Relic (US), Splunk (US), ServiceNow (US), Dynatrace (US), Datadog (US), Google (US), Micro Focus (UK), Oracle (US), Broadcom (US), AWS (US), Flexera (US), ScienceLogic (US), Puppet (US), HPE (US), Turbonomic (US), Apptio (US), Chef (US), Densify (US), Riverbed (US).

  • Published: August 2020
  • Price: $ 4950
  • TOC Available:

• AIOps Platform Market by Offering (Platforms (Domain-centric, Domain-agnostic), Services (Professional, Managed)), Application (Infrastructure Management, ITSM, Security & Event Management), Deployment Mode, Vertical and Region - Global Forecast to 2028

  The global market for AIOps Platform is projected to reach USD 32.4 billion by 2028, at a CAGR of 22.7% during the forecast period. Major vendors in the global AIOps Platform market are IBM (US), Splunk (US), Broadcom (US), OpenText (Canada), Dynatrace (US), Cisco (US), HCL Technologies (India), Elastic (US), ServiceNow (US), HPE (US), Datadog (US), New Relic (US), SolarWinds (US), BMC Software (US), ScienceLogic (US), BigPanda (US), LogicMonitor (US), Sumo Logic (US), Moogsoft (US), Resolve Systems (US), AIMS Innovation (Norway), Interlink Software (UK), CloudFabrix (US), PagerDuty (US), Aisera (US), ManageEngine (US), Digitate (US), ZIF.ai (US), Autointelli (India), UST (US), Freshworks (US), Everbridge (US), StackState (US), Logz.io (US).

  • Published: August 2023
  • Price: $ 4950
  • TOC Available:

• Telecom Order Management Market by Solution (Customer Order Management, Service Order Management, and Service Inventory Management), Service, Network Type (Wireline and Wireless), Deployment Type, and Region - Global Forecast to 2022

  The global telecom order management market accounted for USD 1.80 Billion in 2016 and projected to reach USD 3.22 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 10.4% during the forecast period. Key players in the telecom order management market include Cerillion (US), Cognizant (US), Ericsson (Sweden), IBM (US), Oracle (UK), ChikPea (US), Comarch (Poland), Fujitsu (Japan), Intellibuzz (India), Mphasis (India), Neustar (US), and Pegasystems (US).

  • Published: November 2017
  • Price: $ 4950
  • TOC Available:

• Field Service Management Market by Solutions (Scheduling, Dispatch & Route Optimization, Work Order Management, Reporting & Analytics, Inventory Management, Customer Management, Service Contract Management, and Other Solutions) - Global Forecast to 2030

  The global field service management (FSM) market is expanding rapidly, with a projected market size anticipated to rise from about USD 5.10 billion in 2025 to USD 9.17 billion by 2030, featuring a CAGR of 12.5%. The major players in the field service management market include Oracle (US), Microsoft (US), Salesforce (US), IFS (Sweden), SAP SE (Germany), Infor (US), Trimble (US), Comarch (Poland), OverIT (Italy), PTC (US).

  • Published: November 2025
  • Price: $ 4950
  • TOC Available:

• Service Fulfillment Market by Software (Service Order Management, Inventory Management, Network Management, Activation and Provisioning), by Service, by Deployment Type (Hosted, and On-Premises), & by Region - Global Forecast & Analysis to 2019

  Service fulfillment can be understood as a compendium of order management and inventory management, network management and correct activation and provisioning of services. Leveraging order management is among the key aspect which helps in improving the customer experience. The service fulfillment market size is expected to grow from $3.48 billion in 2014 to $ 5.56 billion in 2019, at an estimated CAGR of 9.8%%. The service fulfillment software market size is expected to grow from $ 2.12 billion in 2014 to $3.31 billion in 2019, at an estimated CAGR of 9.3%. The services market size is expected to grow from $ 1.32 billion in 2014 to $ 2.25 million in 2019, at an estimated CAGR of 11.2%.

  • Published: October 2014
  • Price: $ 4950
  • TOC Available:

• NOC as a Service Market by Service Type (Event Monitoring & Management, Incident & Problem Management, Service Reporting & Analysis, Capacity & Change Management), Support Model (Onsite, Offsite, Hybrid) - Global Forecast to 2030

  The market for network operations center (NOC) as a Service is projected to expand from USD 3.73 billion in 2025 to USD 6.14 billion by 2030, at a CAGR of 10.5% during the forecast period. Moreover, providers that optimize correlation in the initial phases typically experience double-digit reductions in duplicate incidents. This efficiency makes subsequent Incident and Problem Management automation more effective and commercially appealing.

  • Published: September 2025
  • Price: $ 4950
  • TOC Available:

• Cloud ITSM Market Size by Solution Type (IT Service Desk, IT Asset Management, IT Operations Management, Change & Release Management, Enterprise Service Management), Deployment Mode (Public Cloud, Private Cloud, Hybrid Cloud) - Global Forecast to 2031

  The global cloud ITSM market is expanding rapidly, with a projected market size rising from about USD 11.09 billion in 2025 to USD 23.04 billion by 2031, for a CAGR of 13.0%. The major players in the cloud ITSM market include ServiceNow (US), BMC Software (US), Broadcom (US), ManageEngine (US), Ivanti (US), Zendesk (US), Freshworks (US), Atlassian (Australia), SolarWinds (US), and OpenText (Canada).

  • Published: March 2026
  • Price: $ 4950
  • TOC Available:

• AI Orchestration Market by Offering (Agent Orchestration Platforms, Model Serving Tools, Agent Builders, Data Orchestration Platforms), Deployment Model (SaaS, Air-gapped), Application (ITSM, Marketing Automation, Field Services) - Global Forecast to 2030

  The global AI orchestration market size is projected to reach USD 30.23 billion by 2030 from USD 11.02 billion in 2025, at a CAGR of 22.3% during the forecast period. The major players in the AI orchestration market include IBM (US), AWS (US), Salesforce (US), Adobe (US), Microsoft (US), SAP (Germany), Google (US), Coforge (India), ServiceNow (US), and UiPath (US).

  • Published: October 2025
  • Price: $ 4950
  • TOC Available:

• Operation & Business Support System Market by OSS Solutions (Network Planning & Design, Service Delivery), BSS Solutions (Product/Service Management, Customer Management, Revenue Management), End-Users and by Geography - Analysis & Forecasts to 2020

  Operation support system (OSS) & business support systems (BSS) are processes that support the back office activity as well as the activities that take place while interacting with the customers over the network. OSS is liable for managing faults in the network, configuration of networks, and security and service assurance. BSS is accountable for managing rating, billing, revenue assurance, business intelligence, product management, fraud management, and customer management. MarketsandMarkets expects the global OSS/BSS market to grow from USD 23.95 Billion in 2015 to USD 42.81 Billion by 2020, at a CAGR of 12.3 %. The key driver of OSS/BSS market is the cost-effective business process to gain competitive edge in the industry.

  • Published: January 2016
  • Price: $ 4950
  • TOC Available:

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