Here are relevant reports on : it-service-management-market
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Field Service Management Market by Solutions (Scheduling, Dispatch & Route Optimization, Work Order Management, Reporting & Analytics, Inventory Management, Customer Management, Service Contract Management, and Other Solutions) - Global Forecast to 2030
The global field service management (FSM) market is expanding rapidly, with a projected market size anticipated to rise from about USD 5.10 billion in 2025 to USD 9.17 billion by 2030, featuring a CAGR of 12.5%. The major players in the field service management market include Oracle (US), Microsoft (US), Salesforce (US), IFS (Sweden), SAP SE (Germany), Infor (US), Trimble (US), Comarch (Poland), OverIT (Italy), PTC (US).
- Published: November 2025
- Price: $ 4950
- TOC Available:
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Telecom Order Management Market by Solution (Customer Order Management, Service Order Management, and Service Inventory Management), Service, Network Type (Wireline and Wireless), Deployment Type, and Region - Global Forecast to 2022
The global telecom order management market accounted for USD 1.80 Billion in 2016 and projected to reach USD 3.22 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 10.4% during the forecast period. Key players in the telecom order management market include Cerillion (US), Cognizant (US), Ericsson (Sweden), IBM (US), Oracle (UK), ChikPea (US), Comarch (Poland), Fujitsu (Japan), Intellibuzz (India), Mphasis (India), Neustar (US), and Pegasystems (US).
- Published: November 2017
- Price: $ 4950
- TOC Available:
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Service Fulfillment Market by Software (Service Order Management, Inventory Management, Network Management, Activation and Provisioning), by Service, by Deployment Type (Hosted, and On-Premises), & by Region - Global Forecast & Analysis to 2019
Service fulfillment can be understood as a compendium of order management and inventory management, network management and correct activation and provisioning of services. Leveraging order management is among the key aspect which helps in improving the customer experience. The service fulfillment market size is expected to grow from $3.48 billion in 2014 to $ 5.56 billion in 2019, at an estimated CAGR of 9.8%%. The service fulfillment software market size is expected to grow from $ 2.12 billion in 2014 to $3.31 billion in 2019, at an estimated CAGR of 9.3%. The services market size is expected to grow from $ 1.32 billion in 2014 to $ 2.25 million in 2019, at an estimated CAGR of 11.2%.
- Published: October 2014
- Price: $ 4950
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NOC as a Service Market by Service Type (Event Monitoring & Management, Incident & Problem Management, Service Reporting & Analysis, Capacity & Change Management), Support Model (Onsite, Offsite, Hybrid) - Global Forecast to 2030
The market for network operations center (NOC) as a Service is projected to expand from USD 3.73 billion in 2025 to USD 6.14 billion by 2030, at a CAGR of 10.5% during the forecast period. Moreover, providers that optimize correlation in the initial phases typically experience double-digit reductions in duplicate incidents. This efficiency makes subsequent Incident and Problem Management automation more effective and commercially appealing.
- Published: September 2025
- Price: $ 4950
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Service Procurement Market by Solution (Contingent Workforce Management, Freelancer Management, Services Governance, MSA Management), Service, Deployment Type, Organization Size, Industry Vertical, and Region - Global Forecast to 2022
The service procurement market was valued at USD 539.6 Million in 2016 and is projected to reach USD 1,011.6 Million by 2022. The global service procurement solutions market is expected to grow at a Compound Annual Growth Rate (CAGR) of 11.8% during the forecast period. The forecast period has been considered from 2017 to 2022, while 2016 is considered as the base year for estimating the market study. Major vendors in the services procurement solution market include SAP Fieldglass (US), Beeline (US), DCR Workforce (US), PRO Unlimited (US), PeopleFluent (US), Provade (US), PIXID (France), Upwork (US), Field Nation (US), WorkMarket (US), Superior Group (US), Enlighta (US), and TargetRecruit (US).
- Published: January 2018
- Price: $ 4950
- TOC Available:
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Operation & Business Support System Market by OSS Solutions (Network Planning & Design, Service Delivery), BSS Solutions (Product/Service Management, Customer Management, Revenue Management), End-Users and by Geography - Analysis & Forecasts to 2020
Operation support system (OSS) & business support systems (BSS) are processes that support the back office activity as well as the activities that take place while interacting with the customers over the network. OSS is liable for managing faults in the network, configuration of networks, and security and service assurance. BSS is accountable for managing rating, billing, revenue assurance, business intelligence, product management, fraud management, and customer management. MarketsandMarkets expects the global OSS/BSS market to grow from USD 23.95 Billion in 2015 to USD 42.81 Billion by 2020, at a CAGR of 12.3 %. The key driver of OSS/BSS market is the cost-effective business process to gain competitive edge in the industry.
- Published: January 2016
- Price: $ 4950
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Cloud ITSM Market by Solution (Service Portfolio Management, Configuration & Change Management, Service Desk Software, Operations & Performance Management, Dashboard, Reporting & Analytics), Vertical (BFSI, IT & ITeS, Government) - Global Forecast to 2029
The Cloud ITSM market size is projected to reach USD 17.8 billion by 2029 at a Compound Annual Growth Rate (CAGR) of 13.5% during the forecast period. Some of the key players operating in the Cloud ITSM market are ServiceNow (US), BMC Software (US), Broadcom (US), ManageEngine (US), Ivanti (US), Zendesk (US), Freshworks (US), Solarwinds (US), Atlassian (Australia), OpenText (US) among others.
- Published: May 2024
- Price: $ 4950
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Telecom Service Assurance Market by Component (Solutions (Fault and Event Management, Performance Management, and Quality and Service Management) and Services), Operator Type, Deployment Type, Organization Size, and Region - Global Forecast to 2026
MarketsandMarkets forecasts global Telecom service assurance Market size is expected to reach USD 10.4 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 9.9% during the forecast period. The key and emerging market players in the telecom service assurance market include NEC (Japan), Ericsson (Sweden), Amdocs (UK), NETSCOUT (US), Broadcom (US), HPE (US), Accenture (Ireland), Comarch (Poland), Huawei (China), Nokia (Finland), IBM (US), Intracom Telecom (Greece), Spirent (UK), TEOCO (US), EXFO (Canada), VMware (US), Cisco (US), CommScope (US), Anritsu (Japan), VIAVI Solutions (US), Enghouse Networks (Canada), MYCOM OSI (UK), RADCOM (Israel), Infovista (France), SysMech (UK), Itential (US), Aspire Technology (Ireland), Anodot (US), Matellio (US), Stixis (US). These players have adopted several organic and inorganic growth strategies, including new product launches, partnerships and collaborations, and acquisitions, to expand their offerings and market shares in the global telecom service assurance market.
- Published: November 2021
- Price: $ 4950
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Customer Information System (CIS) Market by Offering (Billing & Revenue Management Software, Meter Data Management Software, Customer Self-service Portals), Application (Service Order Management, Demand Response Analytics) - Global Forecast to 2030
The Customer Information System (CIS) market is projected to reach USD 3.26 billion by 2030. This rapid growth, with a CAGR of 12.8% during the forecast period. The major players in the customer information system market include SAP (Germany), Oracle (US), Minsait (Spain), Hansen Technologies (Australia), Kraken Technologies (UK), Engineering Group (Italy), Gentrack (New Zealand), Itineris (Belgium), and CSG International (US), along with SMEs and startups such as Advanced Utility Systems (Canada), VertexOne (US), Efluid (France), Open Intelligence (US), Cayenta (Canada), Ferranti Computer Systems (Belgium), Tally Group (Australia), Kaluza (UK), Avertra (US), and Cogsdale (Canada).
- Published: March 2025
- Price: $ 4950
- TOC Available:
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Remote Infrastructure Management Market by Core Service (Database Management, Storage Management, Server Management, Desktop Management, Application Management), Deployment Type, Organization Size, Vertical, and Region - Global Forecast to 2022
The Remote Infrastructure Management market was valued at USD 21.39 Billion in 2016 and is projected to reach USD 41.27 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 11.8% during the forecast period. The year 2016 has been considered as the base year while the forecast period is 2017–2022. Major vendors in the market are HCL Technologies Limited (India), Fujitsu (Japan), Tata Consultancy Services Limited (India), Capgemini (France), Sensiple (US), Nityo Infotech (US), Locuz (India), CtrlS Datacenters Ltd (India), Cybage Software Pvt. Ltd. (India), and Cerebra Integrated Technologies Limited (India). These vendors have adopted various types of organic and inorganic growth strategies, such as new product launches, partnerships and collaborations, and mergers and acquisitions, to expand their offerings in the market.
- Published: January 2018
- Price: $ 4950
- TOC Available:
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