US Telehealth & Telemedicine Market

In 2024, the software segment held the largest share of the US telehealth & telemedicine market, as digital platforms form the backbone of virtual care delivery across hospitals, clinics, and payer networks. Software solutions enable secure video consultations, appointment scheduling, EHR integration, billing, and remote patient data management, making them essential for scaling virtual services. Major US providers are shifting toward cloud-based, AI-enhanced telehealth platforms, while companies such as Teladoc Health, Amwell, and Doximity continue to expand their software capabilities. As demand rises for seamless, interoperable, and data-driven care workflows, software remains the most dominant and fastest-growing component of the US telehealth & telemedicine market.

In 2024, the clinical care management held the largest share of the US telehealth and telemedicine market. Clinical decision support, automated care coordination, and AI-enabled tele-triage are increasingly integrated to help US providers manage rising patient loads. These tools are increasingly used by US health systems and payers to lower hospital readmission rates, enhance real-time monitoring, and increase access to care, particularly for underserved and rural populations. Furthermore, adoption in primary care networks, integrated delivery systems, and accountable care organizations has been reinforced by increased Medicare and commercial payer funding for remote care services. Telehealth-enabled clinical care management ensures better treatment continuity, better health outcomes, and lower total healthcare costs, making it the leading category in the market.

In 2024, specialty care held the largest share of the US telehealth and telemedicine market, driven by the growing adoption of advanced virtual care models that support condition-specific diagnostics and treatment workflows. In US healthcare, providers such as Mayo Clinic offer telestroke services that allow neurologists to remotely consult on acute stroke cases at smaller or rural hospitals. This hospital-led delivery of specialized remote care expands access, reduces treatment delays, and reinforces the dominance of specialty telehealth services in the US. Moreover, US reimbursement frameworks, such as Medicare coverage expansions, parity laws in multiple states, and CPT code additions for virtual specialist procedures, are accelerating provider adoption.

In 2024, adults held the largest share of the US telehealth and telemedicine market, primarily because virtual care services for chronic disease management, mental health support, primary care consultations, and follow-up visits are widely used. This population group tends to have a higher prevalence of long-term medical conditions and lifestyle-related health issues, which fuels demand for remote care solutions. The convenience, reduced travel time, and quicker access to specialists that telehealth platforms offer also make the working adult segment appreciate the service and encourage adoption. Familiarity with technology, higher adoption of digital health tools, and the incorporation of remote monitoring programs through employer-sponsored health plans further underscore the leading position of adults in the US.

In 2024, healthcare providers held the largest share of the US telehealth and telemedicine market, as the primary users of virtual care platforms to increase access and improve operational effectiveness are hospitals, physician groups, and integrated delivery networks. To manage patient demand, shorten wait times, and advance value-based care initiatives, US providers, including Cleveland Clinic, Johns Hopkins Medicine, and Mayo Clinic, are increasingly adopting digital workflow tools, secure video consultations, and remote patient monitoring. The majority of virtual care consumption and market expansion in the US remain driven by healthcare providers, along with ongoing investments in telehealth infrastructure and the integration of software into clinical procedures.