Here are relevant reports on : customer-engagement-market

• AI in Telecommunication Market by Technology, Application (Network Optimization, Network Security, Self-diagnostics, Customer Analytics, and Virtual Assistance), Component (Solutions and Services), Deployment Mode, and Region - Global Forecast to 2022

  The increasing adoption of Artificial Intelligence (AI) for various applications in the telecommunication industry and utilization of AI-enabled smartphones are expected to be driving the growth of the AI in telecommunication market. MarketsandMarkets expects the global AI in telecommunication market to grow from USD 235.7 Million in 2016 to USD 2,497.8 Million by 2022, at a Compound Annual Growth Rate (CAGR) of 46.8% during the forecast period. The base year considered for the study is 2016 and the forecast period is 2017–2022. The AI in telecommunication market report encompasses the competitive landscape and company profiles of the key vendors based on their product offerings and business strategies. The major AI in telecommunication vendors include IBM (US), Microsoft (US), Intel (US), Google (US), AT&T (US), Cisco Systems (US), Nuance Communications (US), Sentient Technologies (US), H2O.ai (US), Infosys (India), Salesforce (US), and NVIDIA (US).

  • Published: February 2018
  • Price: $ 4950
  • TOC Available:

• Financial Services Application Market by Software (Audit, Risk & Compliance, BI & Analytics, Business Transaction Processing, Customer Experience, Enterprise IT), by Services, by Deployment, by Users & Region - Global Forecast to 2019

  Financial Services have become backbone of each country throughout the global. Financial Services is an indicator about the Socio-Economic health of the country. With the growing effect of globalization, financial services application providers face an uphill task to provide the end users with applications that are compliant, risk free and data driven. Organizations need to transform themselves from traditional product based firms to “Customer In” firms. To achieve this transformation, digitization of financial services, evolution & development of consumer centric processes and concentration on core competencies is necessary. The global FSA market is segmented on the basis of five regions: North America, Europe, APAC, MEA, and Latin America. The global FSA market is provided for each region from 2014 to 2019. The global FSA market is expected to grow from $66.92 billion in 2014 to $103.66 billion to 2019, at a Compound Annual Growth Rate (CAGR) of 9.1% during the forecast period 2014-2019.

  • Published: March 2015
  • Price: $ 4950
  • TOC Available:

• Convergent Billing Market by Solution (Customer Relationship Management, Settlement and Payment Management, Voucher Management, Mediation), and by Modes (Managed Services, Consulting Services, Training and Education) - Global Forecast to 2019

  Convergent Billing is a unique solution to the various problems faced by the Communications Services Provider (CSP). This solution has completely revolutionized the telecom industry as it promises to reduce the customer churn and cost for the CSPs. The Convergent Billing market is expected to grow from $2.86 billion in 2014 to $7.88 billion by 2019, at an estimated Compound Annual Growth Rate (CAGR) of 22.2% from 2014 to 2019.

  • Published: September 2014
  • Price: $ 4950
  • TOC Available:

• Retail Analytics Market by Solution (Enterprise Suite, Customer Intelligence, Planning & Decision Intelligence, AI Suite), Application (Sales, Merchandising, Marketing, Supply Chain, Inventory), Retail Type, Region - Market Size, Share & Forecast to 2032

  The retail analytics market is projected to grow from USD 11.82 billion in 2026 to USD 23.21 billion by 2032, at a CAGR of 11.9%. The key players include Oracle Corporation (US), Salesforce, Inc. (US), Microsoft Corporation (US), SAP SE (Germany), Teradata Corporation (US), Adobe Inc. (US), Zebra Technologies Corporation (US), Shopify Inc. (Canada), Lightspeed Commerce Inc. (Canada), Manhattan Associates, Inc. (US), UiPath Inc. (US), NielsenIQ (NIQ) (US), Databricks, Inc. (US), and Infor, Inc. (US), among several others.

  • Published: September 2026
  • Price: $ 4950
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• Digital BSS Market by Offering (Solutions & Services), Solution (Revenue & Billing Management, Customer Management, Order Management, and Product Management), Vertical (BFSI, Telecom, and Retail & eCommerce) and Region - Global Forecast to 2028

  The digital BSS market is projected to reach USD 12.5 billion by 2028 at a Compound Annual Growth Rate (CAGR) of 16.6% during the forecast period. The major vendors covered in the digital BSS include Amdocs Limited (US), Huawei Technologies Co. Ltd (China), LM Ericsson Telephone Company (Sweden), CSG Systems International, Inc. (US), Nokia Corporation (Finland), International Business Machines Corporation (US), ZTE Corporation (China), Optiva Inc. (Canada), Sigma Systems Canada LP. (US), Cerillion Technologies Limited (UK), Sterlite Technologies Limited (India), Accenture plc (Ireland), Capgemini SE (France), Infosys Limited (India), Oracle Corporation (US), Mahindra Comviva (India), Qvantel (Finland), BearingPoint (Netherlands), Formula Telecom Solutions Ltd. (US), MATRIXX Software, Inc. (US), MIND C.T.I. Ltd. (UK), and Tata Consultancy Services Limited (India). Hansen Technologies (Australia), Comarch SA (Poland), Avema Corporation (Ontario), and Suntech S.A. (Poland).

  • Published: July 2023
  • Price: $ 4950
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• Data Monetization Market by Component (Tools and Services), Data Type (Customer Data, Financial Data), Business Function, Deployment Type, Organization Size, Industry Vertical and Region - Global Forecast to 2027

  The data monetization market size is projected to reach USD 7.3 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 19.5% during the forecast period. The major players for data monetization market includes Microsoft Corporation (US), Oracle (US), Salesforce (US), SAS (US), TIBCO (US), IBM (US), Qlik (US), SAP (Germany), Looker (US), ThoughtSpot (US), Sisense (US), Domo (US), Accenture (Ireland), Virtusa (US), Infosys (India), 1010Data (US) and more.

  • Published: May 2022
  • Price: $ 4950
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• Customer Success Platforms Market by Component, Application (Sales and Marketing Optimization, Risk and Compliance Management, Reporting and Analytics), Deployment Mode, Organization Size, Vertical, and Region - Global Forecast to 2025

  The Customer Success Platforms Market is expected to grow from USD 1.0 billion in 2020 to USD 2.5 billion by 2025, at a CAGR of 20.4% during the forecast period. Key and emerging market players include Salesforce (US), Cisco(US), HubSpot (US), Gainsight (US), Freshworks (US), Totango (US), Amity (Canada), Strikedeck (US), ChurnZero (US), SmartKarrot (US), ClientSuccess (US), Bolstra (US), UserIQ (US), Planhat (Sweden), Salesmachine (US), Catalyst (US), AppsForOps (Australia), Armatic (US), CustomerSuccessBox (US), Clientshare (UK), Wootric (US), ZoomInfo (US), Akita (Ireland), Intercom (US), WalkMe (US), and Custify (Romania).

  • Published: January 2021
  • Price: $ 4950
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• Marketing Automation Market by Offering (Campaign Management, Analytics & Reporting, Lead Generation, Content Management), Application (Customer Acquisition & Retention, Brand Awareness & Positioning, Upselling & Cross Selling) - Global Forecast to 2030

  The marketing automation market is expanding rapidly, with a market size projected to rise from about USD 47.02 billion in 2025 to USD 81.01 billion by 2030, featuring a CAGR of 11.5%. The major players in the marketing automation market include HubSpot (US), Adobe (US), Oracle (US), Salesforce (US), Microsoft (US), SAP (Germany), Thryv (US), SAS Institute (US), Klaviyo (US), and Intuit (US).

  • Published: July 2025
  • Price: $ 4950
  • TOC Available:

• Cloud-Based PLM Market by Application (Portfolio Management, Product Data Management, Collaborative Design and Engineering, Customer Management, Compliance Management), Organization Size, Vertical, and Region - Global Forecast to 2021

  The cloud-based Product Lifecycle Management (PLM) market is expected to grow from USD 18.65 Billion in 2016 to USD 40.55 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 16.80% during the forecast period. Rising need for integrated PLM solution, effective management of supply chain, and increasing adoption of Internet of Things (IoT) are driving the cloud PLM market.

  • Published: September 2016
  • Price: $ 4950
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• Business Process Management Market by Component, Deployment Type, Organization Size, Business Function (Sales and Marketing, HRM, Procurement and SCM, and Customer Service Support), Industry, and Region - Global Forecast to 2025

  The Business Process Management (BPM) market size is expected to grow USD 14.4 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 10.5% during the forecast period. Key market players profiled in this report are Pegasystems (US), Appian (US), IBM (US), Oracle (US), Software AG (Germany), Nintex (US), OpenText (Canada), Newgen Software (India), Genpact (US), TIBCO (US), Bizagi (UK), ProcessMaker (US), Creatio (US), AgilePoint (US), BP Logix (US), K2 (US), Bonitasoft (France), Kissflow (India), Kofax (US), and AuraPortal (US).

  • Published: February 2020
  • Price: $ 4950
  • TOC Available:

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