Here are relevant reports on : customer-retention-market

• Field Service Management Market by Solutions (Scheduling, Dispatch & Route Optimization, Work Order Management, Reporting & Analytics, Inventory Management, Customer Management, Service Contract Management, and Other Solutions) - Global Forecast to 2030

  The global field service management (FSM) market is expanding rapidly, with a projected market size anticipated to rise from about USD 5.10 billion in 2025 to USD 9.17 billion by 2030, featuring a CAGR of 12.5%. The major players in the field service management market include Oracle (US), Microsoft (US), Salesforce (US), IFS (Sweden), SAP SE (Germany), Infor (US), Trimble (US), Comarch (Poland), OverIT (Italy), PTC (US).

  • Published: November 2025
  • Price: $ 4950
  • TOC Available:

• Customer Engagement Solutions Market by Component (Solutions and Services), Deployment Type (Cloud and On-premises), Organization Size, Vertical (BFSI, Telecom & IT, and Retail & Consumer Goods) and Region - Global Forecast to 2027

  The global Customer engagement solutions market size to projected to reach USD 32.2 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 10.8% during the forecast period. The major vendors covered in the Customer engagement solutions market include Avaya (US), IBM (US), Microsoft (US), NICE Systems (Israel), Oracle (US), Salesforce (US), SAP (Germany), Zendesk (US), Pegasystems (US), ServiceNow (US), Open Text (Canada), Precisely (US), Verint Systems (US), eGain Corporation (US), Enghouse Systems (US), Alvaria (US), Genesys (US), Freshworks (California), IFS-mplsystems (Sweden), Calabrio (US), Khoros (US), Creatio (US), CRMNEXT (California), SugarCRM (Canada), WebEngage (India), Upshot (Texas), MoEngage (US), ChurnZero (US), and Sentimeter (US).

  • Published: May 2022
  • Price: $ 4950
  • TOC Available:

• Text Analytics Market by Component (Software, Services), Application (Customer Experience Management, Marketing Management, Governance, Risk and Compliance Management), Deployment Model, Organization Size, Industry Vertical, Region - Global Forecast to 2022

  MarketsandMarkets forecasts the global text analytics market size to grow from USD 3.2 billion in 2016 to USD 8.8 billion by 2022, at a Compound Annual Growth Rate (CAGR) of 17.2% during the forecast period. The major growth drivers of the market include the growing need for social media analytics, and increasing need of predictive analytics for businesses. Major vendors in the global text analytics market include SAP SE (Walldorf, Germany), International Business Machines Corporation (New York, U.S.), SAS Institute, Inc. (North Carolina, U.S.), OpenText Corporation (Ontario, Canada), Clarabridge, Inc. (Virginia, U.S.), Megaputer Intelligence, Inc. (Indiana, U.S.), Luminoso Technologies, Inc. (Massachusetts, U.S.), MeaningCloud LLC (New York, U.S.), KNIME.com AG (Zurich, Switzerland), Infegy, Inc. (Missouri, U.S.), Lexalytics, Inc. (Massachusetts, U.S.), and Averbis (Freiburg Germany). These vendors have adopted various organic and inorganic growth strategies, such as new product launches, partnerships and collaborations, and mergers and acquisitions, to expand their presence in the global text analytics market further.

  • Published: May 2017
  • Price: $ 4950
  • TOC Available:

• Connected Device Analytics Market by Component, Deployment Mode, Organization Size, Application (Security and Emergency Management, and Sales and Customer Management), Industry Vertical, and Region - Global Forecast to 2025

  The global connected device analytics market size is expected to grow USD 40.3 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 23.0% during the forecast period. Major vendors in the global connected device analytics market include Microsoft (US), Oracle (US), IBM (US), SAP (Germany), PTC (US), Cisco (US), Google (US), SAS Institute (US), Adobe (US), Teradata (US), AWS (US), HPE (US), Hitachi (Japan), Software AG (Germany), GE (US), Cloudera (US), Guavus (US), Splunk (US), TIBCO Software (US), Qlik (US), Salesforce (US), Infor (US), Mnubo (Canada), Arundo Analytics (US), and Striim (US).

  • Published: August 2020
  • Price: $ 4950
  • TOC Available:

• Asia Pacific Small Satellite Market by System (Satellite Bus, Payloads, Satellite Antenna, Others), Propulsion Technology (Chemical, Electric, Other Technologies), Customer, Frequency, Mass, Application - Forecast To 2030

  The Asia Pacific Small satellite market is projected to grow from USD 3.79 billion in 2025 to USD 14.61 billion by 2030 at a CAGR of 31.0%. The Key Players include China Aerospace Science and Technology Corporation (China), Mitsubishi Heavy Industries (Japan), NEC Corporation (Japan), Geely Space (China), and Axelspace Corporation (Japan)

  • Published: May 2026
  • Price: $ 4950
  • TOC Available:

• Telecom Order Management Market by Solution (Customer Order Management, Service Order Management, and Service Inventory Management), Service, Network Type (Wireline and Wireless), Deployment Type, and Region - Global Forecast to 2022

  The global telecom order management market accounted for USD 1.80 Billion in 2016 and projected to reach USD 3.22 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 10.4% during the forecast period. Key players in the telecom order management market include Cerillion (US), Cognizant (US), Ericsson (Sweden), IBM (US), Oracle (UK), ChikPea (US), Comarch (Poland), Fujitsu (Japan), Intellibuzz (India), Mphasis (India), Neustar (US), and Pegasystems (US).

  • Published: November 2017
  • Price: $ 4950
  • TOC Available:

• Process Analytics Market by Process Mining Type (Process Discovery, Process Conformance & Process Enhancement), Deployment Type, Organization Size, Application (Business Process, It Process, & Customer Interaction), and Region - Global Forecast to 2023

  MarketsandMarkets expects the global process analytics market size to grow from USD 185.3 Million in 2018 to USD 1,421.7 Million by 2023, at a Compound Annual Growth Rate (CAGR) of 50.3% during the forecast period. The major growth factors for the process analytics market include the implementation of digital transformation that is driving users’ awareness for analyzing and understanding business processes, and the advent of the algorithmic business. Moreover, collaborations between process analytics and Enterprise Resource Planning (ERP) vendors, and the rise in the implementation of the task level automation are also driving the market growth. The process analytics market is segmented on the basis of process mining types, organization size, deployment types, applications, and regions. The major vendors in the process analytics market include Celonis (Germany), Fluxicon (Netherlands), Icaro Tech (Brazil), Kofax (US), Lana Labs (Germany), Minit (Slovakia), Logpickr (France), TimelinePI (US), Scheer (Germany), Monkey Mining (Netherlands), Worksoft (US), Puzzle Data (South Korea), QPR Software (Finland), Cognitive Technology (Malta), Signavio (Germany), SNP (US), Your Data (France), Process Mining Group (Open-Source), Software AG (Germany), Fujitsu (Japan), CA Technologies (US), Process Analytics Factory (Germany), StereoLOGIC (Ontario), Intellera (Canada), and ProcessGold (Netherlands).

  • Published: June 2018
  • Price: $ 4950
  • TOC Available:

• Conversational Systems Market by Component (Compute Platforms, Solutions, Services), Type (Voice and Text), Application (Customer Support and Personal Assistant, Branding and Advertisement, and Compliance), Vertical, and Region - Global Forecast to 2024

  MarketsandMarkets forecasts the global conversational systems market size to grow from USD 4.6 billion in 2019 to USD 17.4 billion by 2024, at a Compound Annual Growth Rate (CAGR) of 30.8% during 2019–2024. Major growth drivers for the market include highly advanced AI and NLP tools and an increasing demand for AI-powered customer support services. Major vendors in the global conversational systems market include Google (US), Microsoft (US), IBM (US), AWS (US), Baidu (China), Oracle (US), SAP (Germany), Nuance (US), Artificial Solutions (Spain), Conversica (US), Haptik (India), Rasa (Germany), Rulai (US), Avaamo (US), Kore.ai (US), Solvvy (US), Pypestream (US), Inbenta (US), and Saarthi.ai (India).

  • Published: May 2019
  • Price: $ 4950
  • TOC Available:

• Digital Product Passport (DPP) Market by Focus Area (Supply Chain Management, Circular Economy, Customer Engagement, Environmental Impact Assessment), Lifecycle Stage (Product Design, Production, Distribution, End of Life) - Global Forecast to 2030

  The market for digital product passport is projected to reach USD 1,780.5 million by the year 2030 at an impressive CAGR of 45.7% over the forecast period. The major players in the digital product passport market include Siemens (Germany), 3E (US), Kezzler (Norway), and Circulor (UK), along with SMEs and startups such as Circularise (Netherlands), The ID Factory (Italy), Renoon (Netherlands), Spherity (Germany), and Carboledger (US),

  • Published: January 2025
  • Price: $ 4950
  • TOC Available:

• Retail Platform Market by Offering (Supply Chain Management Solutions (Inventory Management Systems, Procurement Platforms), Customer Engagement Tools, Retail POS, eCommerce Platform, B2B Commerce Platform, Retail Media Networks) - Global Forecast to 2030

  The retail platform market is expanding rapidly, with a market size projected to rise from about USD 39.16 billion in 2025 to USD 95.49 billion by 2030, registering a CAGR of 19.5%. The major players in the retail platform market include Criteo (France), Oracle (US), Salesforce (US), Adobe (US), Microsoft (US), SAP (Germany), Intuit (US), Manhattan Associates (US), ServiceNow (US), and AWS (US).

  • Published: August 2025
  • Price: $ 4950
  • TOC Available:

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