Here are relevant reports on : ai-in-customer-service-and-support-market
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Cloud Access Security Brokers Market by Solution & Service (Control & Monitoring Cloud Services, Risk & Compliance Management, Data Security, Threat Protection, Professional Service, & Support, Training, and Maintenance Service) - Global Forecast to 2020
The cloud access security brokers market size is estimated to grow from USD 3.34 Billion in 2015 to USD 7.51 Billion by 2020, at an estimated compound annual growth rate (CAGR) of 17.6%. The report aims at estimating the market size and future growth potential of cloud access security brokers market across different segments, such as solution, service, service model, organization size, vertical, and region. The base year considered for the study is 2014 and the forecast period is from 2015 to 2020. The increasing adoption of cloud-based applications such as Office 365, Salesforce, Google Apps, Box, and others by the end-users, SMBs, and the large enterprises is expected to play a key role in fueling the growth of the cloud access security brokers market during the forecast period.
- Published: December 2015
- Price: $ 4950
- TOC Available:
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NOC as a Service Market by Service Type (Event Monitoring & Management, Incident & Problem Management, Service Reporting & Analysis, Capacity & Change Management), Support Model (Onsite, Offsite, Hybrid) - Global Forecast to 2030
The market for network operations center (NOC) as a Service is projected to expand from USD 3.73 billion in 2025 to USD 6.14 billion by 2030, at a CAGR of 10.5% during the forecast period. Moreover, providers that optimize correlation in the initial phases typically experience double-digit reductions in duplicate incidents. This efficiency makes subsequent Incident and Problem Management automation more effective and commercially appealing.
- Published: September 2025
- Price: $ 4950
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AI in Telecommunication Market by Technology, Application (Network Optimization, Network Security, Self-diagnostics, Customer Analytics, and Virtual Assistance), Component (Solutions and Services), Deployment Mode, and Region - Global Forecast to 2022
The increasing adoption of Artificial Intelligence (AI) for various applications in the telecommunication industry and utilization of AI-enabled smartphones are expected to be driving the growth of the AI in telecommunication market. MarketsandMarkets expects the global AI in telecommunication market to grow from USD 235.7 Million in 2016 to USD 2,497.8 Million by 2022, at a Compound Annual Growth Rate (CAGR) of 46.8% during the forecast period. The base year considered for the study is 2016 and the forecast period is 2017–2022. The AI in telecommunication market report encompasses the competitive landscape and company profiles of the key vendors based on their product offerings and business strategies. The major AI in telecommunication vendors include IBM (US), Microsoft (US), Intel (US), Google (US), AT&T (US), Cisco Systems (US), Nuance Communications (US), Sentient Technologies (US), H2O.ai (US), Infosys (India), Salesforce (US), and NVIDIA (US).
- Published: February 2018
- Price: $ 4950
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Laboratory Equipment Services Market by Service Type (Installation, Repair, Breakdown, and Maintenance; Calibration; Qualification & Validation; Preventive Maintenance Services; Training, Education & Certification Services; Others), Service Provider (OEM Services, Third Party Service Providers, Distributor Led Services), Equipment Type (Analytical Equipment, General Equipment, Specialty Equipment, Support Equipment), Contract Type (Gold Support Plan, Silver Support Plan, Platinum Support Plan, Customized Support Plan, Other Support Plans) - Global Forecast to 2030
The laboratory equipment services market, valued at US$20.5 billion in 2024, stood at US$23.5 billion in 2025 and is projected to advance at a resilient CAGR of 15.0% from 2025 to 2030, culminating in a forecasted valuation of US$54.5 billion by the end of the period. The market growth is driven by rising regulatory and quality compliance requirements.
- Published: January 2026
- Price: $ 4950
- TOC Available:
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Field Service Management Market by Solutions (Scheduling, Dispatch & Route Optimization, Work Order Management, Reporting & Analytics, Inventory Management, Customer Management, Service Contract Management, and Other Solutions) - Global Forecast to 2030
The global field service management (FSM) market is expanding rapidly, with a projected market size anticipated to rise from about USD 5.10 billion in 2025 to USD 9.17 billion by 2030, featuring a CAGR of 12.5%. The major players in the field service management market include Oracle (US), Microsoft (US), Salesforce (US), IFS (Sweden), SAP SE (Germany), Infor (US), Trimble (US), Comarch (Poland), OverIT (Italy), PTC (US).
- Published: November 2025
- Price: $ 4950
- TOC Available:
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Energy Cloud Market by Solution (Customer Management, Reporting and Analytics Enterprise Asset Management), Service, Service Model (SaaS, PaaS, and IaaS), Deployment Model, Organization Size, and Region - Global Forecast to 2021
The energy cloud market is expected to grow from USD 5.12 Billion in 2016 to USD 15.18 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 24.3% during the forecast period. The demand for the energy cloud market is driven by factors, such as rising aging infrastructure and grid security concerns. The growing need for enterprises to have Customer Relationship Management (CRM) is fueling the growth of the cloud energy market, globally.
- Published: March 2017
- Price: $ 4950
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Data Center Asset Management Market by Component Type (Software, Service, & Hardware), Deployment Type (On-Premise, & Cloud), Service (Consulting, Installation & Support, & Professional), Data Center Type, Vertical and Region - Global Forecast to 2020
The data center asset management market is expected to grow from USD 731.5 Million in 2015 to USD 2.81 Billion by 2020, at a Compound Annual Growth Rate (CAGR) of 30.8% from 2015 to 2020. 2013 has been considered as the historical year and 2014 as the base year for performing the market estimation and forecasting. The exponential growth in the amount of data consumed by various industries, individuals, and organizations has resulted in a swift increase in the demand for data storage.
- Published: December 2015
- Price: $ 4950
- TOC Available:
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Cloud Orchestration Market by Service Type (Cloud Service Automation, Reporting & Analytics, Training, Consulting & Integration, and Support & Maintenance), Application, Deployment Model, Organization Size, Vertical, & Region - Global Forecast to 2021
The cloud orchestration market is expected to grow from USD 4.95 Billion in 2016 to USD 14.17 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 23.4% during the forecast period. Growing demand for optimum resources utilization and increasing need for self-service provisioning has led to the increased demand for cloud orchestration services and applications.
- Published: October 2016
- Price: $ 4950
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Data Center Automation Market by Solution (Server, Network, Storage Automation), by Services (Consulting, Installation and Support Services), & by End User (Enterprises, Cloud Service Providers, Colocation Service Providers) – Global Forecast to 2019
This report gives detailed insights into the global data center automation market split across various regions, type of solution and type of end-users. While the solutions include Network automation, server automation and storage automation; by services: installation services, consulting services, and support services; by end users: SME, Large enterprise; by regions: North America (NA), Asia Pacific (APAC), Europe (EU), Middle East and Africa (MEA) and Latin America (LA). The report also emphasizes on key adoption trends, evolution of data centers, future opportunities and business cases in this innovative market. MarketsandMarkets expects an increasing adoption of SDDC solutions, as major vendors are aggressively investing and rigorously working towards building cost effective data center solutions, in an effort to reduce the overall cost incurred by end-users. The total data center automation market is expected to grow from $3.16 billion in 2014 to $7.53 billion by 2019, at an estimated Compound Annual Growth Rate (CAGR) of 18.97% from 2014 to 2019.
- Published: October 2014
- Price: $ 4950
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Payment as a Service Market by Component (Platform and Services), Service (Professional (Integration & Deployment and Support & Maintenance) and Managed Services), Vertical (Retail and Hospitality), and Region - Global Forecast to 2024
The payment as a service market size is expected to grow from USD 5.7 billion in 2019 to USD 16.7 billion by 2024, at a Compound Annual Growth Rate (CAGR) of 23.9% during the forecast period. Regulatory initiatives to promote payment solutions thriving on secure and real-time transactions; and optimized customer/merchant experience with quick and secure payment methods are the major factors driving the growth of the payment as a service market. The major vendors in the payment as a service market are First Data (US), TSYS (US), Paysafe (UK), Verifone (US), Ingenico (France), Aurus (US), Agilysys (US), Pineapple Payments (US), Alpha Fintech (Ireland), First American Payment Systems (US), FIS (US), allpago (Germany), Helcim (Canada), Valitor (Iceland), Intelligent Payments (Gibraltar), PayStand (US), and PPRO (UK).
- Published: May 2019
- Price: $ 4950
- TOC Available:
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