Here are relevant reports on : customer-journey-analytics-market
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Cloud-based Contact Center Market by Software (Omnichannel Routing, Workforce Engagement, Reporting & Analytics, Customer Engagement), Engagement (Inbound, Outbound), Communication Channel (Voice, Digital, and Self-service) - Global Forecast to 2029
The cloud-based contact center market is projected to reach USD 86.4 billion by 2029, at a compound annual growth rate (CAGR) of 26.9% during the forecast period. Some major players in the cloud-based contact center market include NICE (Israel), AWS (US), Genesys (US), Vonage (US), Five9 (US), along with startups such as Pypestream (US), TechSee (Israel), Aircall (France), Sentient Machines (UK), Nubitel (Singapore).
- Published: May 2024
- Price: $ 7150
- TOC Available:
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Identity Analytics Market by Component (Solution and Services), Application (Account Management, Customer Management, Fraud Detection, and GRC Management), Deployment Mode, Organization Size, Industry Vertical, and Region - Global Forecast to 2023
Identity analytics is the next evolution of Identity, Governance, and Administration (IGA). Identity analytics solutions combine the power of big data and advanced analytics and help to detect identity-based risks across organization’s IT infrastructures. Traditional identity and access management solutions are not capable of detecting and mitigating identity thefts efficiently. Identity analytics solutions are gaining traction due to the increasing demand among enterprises to automate critical identity-based access provision, de-provision, and authentication. The market for identity analytics is expected to grow from USD 291 million in 2018 to USD 1,093 million by 2023, at a Compound Annual Growth Rate (CAGR) of 30.3% during the forecast period. The increasing number of identity thefts, increased need to secure users and devices from unauthorized access, and rising demand for mobility solutions will drive the growth of the market.
- Published: January 2019
- Price: $ 4950
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Text Analytics Market by Component (Software, Services), Application (Customer Experience Management, Marketing Management, Governance, Risk and Compliance Management), Deployment Model, Organization Size, Industry Vertical, Region - Global Forecast to 2022
MarketsandMarkets forecasts the global text analytics market size to grow from USD 3.2 billion in 2016 to USD 8.8 billion by 2022, at a Compound Annual Growth Rate (CAGR) of 17.2% during the forecast period. The major growth drivers of the market include the growing need for social media analytics, and increasing need of predictive analytics for businesses. Major vendors in the global text analytics market include SAP SE (Walldorf, Germany), International Business Machines Corporation (New York, U.S.), SAS Institute, Inc. (North Carolina, U.S.), OpenText Corporation (Ontario, Canada), Clarabridge, Inc. (Virginia, U.S.), Megaputer Intelligence, Inc. (Indiana, U.S.), Luminoso Technologies, Inc. (Massachusetts, U.S.), MeaningCloud LLC (New York, U.S.), KNIME.com AG (Zurich, Switzerland), Infegy, Inc. (Missouri, U.S.), Lexalytics, Inc. (Massachusetts, U.S.), and Averbis (Freiburg Germany). These vendors have adopted various organic and inorganic growth strategies, such as new product launches, partnerships and collaborations, and mergers and acquisitions, to expand their presence in the global text analytics market further.
- Published: May 2017
- Price: $ 4950
- TOC Available:
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Process Analytics Market by Process Mining Type (Process Discovery, Process Conformance & Process Enhancement), Deployment Type, Organization Size, Application (Business Process, It Process, & Customer Interaction), and Region - Global Forecast to 2023
MarketsandMarkets expects the global process analytics market size to grow from USD 185.3 Million in 2018 to USD 1,421.7 Million by 2023, at a Compound Annual Growth Rate (CAGR) of 50.3% during the forecast period. The major growth factors for the process analytics market include the implementation of digital transformation that is driving users’ awareness for analyzing and understanding business processes, and the advent of the algorithmic business. Moreover, collaborations between process analytics and Enterprise Resource Planning (ERP) vendors, and the rise in the implementation of the task level automation are also driving the market growth. The process analytics market is segmented on the basis of process mining types, organization size, deployment types, applications, and regions. The major vendors in the process analytics market include Celonis (Germany), Fluxicon (Netherlands), Icaro Tech (Brazil), Kofax (US), Lana Labs (Germany), Minit (Slovakia), Logpickr (France), TimelinePI (US), Scheer (Germany), Monkey Mining (Netherlands), Worksoft (US), Puzzle Data (South Korea), QPR Software (Finland), Cognitive Technology (Malta), Signavio (Germany), SNP (US), Your Data (France), Process Mining Group (Open-Source), Software AG (Germany), Fujitsu (Japan), CA Technologies (US), Process Analytics Factory (Germany), StereoLOGIC (Ontario), Intellera (Canada), and ProcessGold (Netherlands).
- Published: June 2018
- Price: $ 4950
- TOC Available:
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Connected Device Analytics Market by Component, Deployment Mode, Organization Size, Application (Security and Emergency Management, and Sales and Customer Management), Industry Vertical, and Region - Global Forecast to 2025
The global connected device analytics market size is expected to grow USD 40.3 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 23.0% during the forecast period. Major vendors in the global connected device analytics market include Microsoft (US), Oracle (US), IBM (US), SAP (Germany), PTC (US), Cisco (US), Google (US), SAS Institute (US), Adobe (US), Teradata (US), AWS (US), HPE (US), Hitachi (Japan), Software AG (Germany), GE (US), Cloudera (US), Guavus (US), Splunk (US), TIBCO Software (US), Qlik (US), Salesforce (US), Infor (US), Mnubo (Canada), Arundo Analytics (US), and Striim (US).
- Published: August 2020
- Price: $ 4950
- TOC Available:
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Prescriptive Analytics Market by Component, Application (Customer Retention and Engagement and Personalized Recommendation), Deployment Mode, Organization Size, Vertical, Capability, and Region (2022 - 2026)
The prescriptive analytics market size is projected to reach USD 14.3 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 24.0% during the forecast period. The major vendors in the global prescriptive analytics market include IBM (US), Microsoft (US), Salesforce (US), SAP (Germany), SAS Institute (US), Talend (US), FICO (US), Ayata (US), Altair (US), Alteryx (US), TIBCO (US), Sisense(US) Happiest Minds (India), Zebra (England), Infor (US), RapidMiner (US), Logi Analytics (US), Qlik (US), River Logic (US), Frontline Systems (US), Netformx (US), Mitek Analytics (France), and Panorat.IO (US).
- Published: November 2021
- Price: $ 4950
- TOC Available:
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Network Analytics Market by Component (Network Intelligence Solutions and Services), Application (Network Performance Management, Customer Analysis, and Quality Management), Deployment Type, Organization Size, End-User, and Region - Global Forecast to 2024
The Network Analytics Market is expected to grow from USD 1.4 billion in 2019 to USD 3.6 billion by 2024, at a CAGR of 20.5% during the forecast period. Key and emerging market players include Cisco (US), Broadcom (US), IBM (US), HPE (US), Ericsson (Sweden), Huawei (China), SAS Institute (US), Nokia (Finland), Netscout (US), Accenture (Ireland), Sandvine (Canada), Ciena (US), TIBCO Software (US), Juniper Networks (US), SevOne (US), Nivid Technologies (US), Fortinet (US), Extreme Networks (US), Innowireless (South Korea), Actix (UK) and NetVelocity (US). These players have adopted various strategies to grow in the network analytics market.
- Published: October 2019
- Price: $ 7150
- TOC Available:
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Security Analytics Market by Component, Application (Customer Retention and Engagement and Personalized Recommendation), Deployment Mode, Organization Size, Vertical, Capability, and Region (2022 - 2026)
The security analytics market size is expected to reach USD 25.4 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 16.2% during the forecast period. The security analytics vendors have implemented various types of organic and inorganic growth strategies, such as new product launches, product upgradations, partnerships and agreements, business expansions, and mergers and acquisitions to strengthen their offerings in the market. The major vendors in the global security analytics market include IBM(US), HPE(US), Cisco(US), Broadcom(US), Splunk(US), RSA Security(US), McAfee(US), FireEye(US), Juniper Networks(US), LogRhythm(US), Fortinet(US), Huntsman Security(Australia), Gurucul(US), Securonix(US), Hillstone Networks(US), Exabeam(US), Rapid7(US), Alert Logic(US), Forcepoint(US), Assuria(UK), Haystax(US), Uptycs(US), Snowflake(US).
- Published: October 2021
- Price: $ 7150
- TOC Available:
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Audience Analytics Market by Solution, Service (Professional and Managed), Application (Sales and Marketing Management, Customer Experience Management, and Competitive Intelligence), Organization Size, Vertical, and Region - Global Forecast to 2023
The audience analytics market size is expected to grow from USD 3.61 billion in 2018 to USD 6.30 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 11.8% during the forecast period. The demand for audience analytics solution and services is expected to be driven by several factors, such as the increasing user engagement on the digital platform, the growing focus on the competitive intelligence, and the rising need to improve the audience experience. The major vendors providing audience analytics solutions and services include comScore (US), Adobe (US), Oracle (US), IBM (US), Google (US), Unifi Software (US), SAS (US), Akamai (US), Cxense (Norway), NetBase Solutions (US), Cadreon (US), Socialbakers (Czech Republic), Crimson Hexagon (US), Quividi (France), 3DiVi (US), Flytxt (Netherlands), Telmar (US), StoryFit (US), Brandchats (Spain), Verto Analytics (US), AnalyticsOwl (US), Verimatrix (US), Brandwatch (UK), Sightcorp (Netherlands), and Lotame Solutions (US).
- Published: July 2018
- Price: $ 4950
- TOC Available:
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Insurance Analytics Market by Component (Tools and Services), Application (Claims Management, Risk Management, Customer Management and Personalization, Process Optimization), Deployment Mode, Organization Size, End User, and Region - Global Forecast to 2026
The insurance analytics market is expected to grow from USD 8.8 billion in 2020 to USD 20.6 billion by 2026, at a compound annual growth rate (CAGR) of 15.1% during the forecast period.such as IBM(US), Salesforce(US), Oracle(US), Microsoft(US), Sapiens (Israel), OpenText (Canada), SAP (Germany), Verisk Analytics (US), SAS Institute (US), Vertafore (US), TIBCO (US), Qlik (US), Board International (Switzerland), BRIDGEi2i (US), MicroStrategy (US), Guidewire Software (US), LexisNexis Risk Solutions (US), WNS (India), Hexaware Technologies (India), Pegasystems (US), Applied Systems (US), InsuredMine (US), ReFocus AI (US), RiskVille (Ireland), Pentation Analytics (US), Habit Analytics (US), Artivatic.ai (India), CyberCube (US), and Arceo.ai (US).
- Published: April 2021
- Price: $ 4950
- TOC Available:
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