Here are relevant reports on : customer-service-analytics-market
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Analytics as a Service Market by Software (Data Mining, Data Warehousing, Data Lake, Predictive Modelling, BI & Visualization, Advanced Analytics), Analytics Type (Marketing Analytics, Finance Analytics), Vertical and Region - Global Forecast to 2029
The Analytics as a Service market is projected to reach USD 39.8 billion by 2029, at a compound annual growth rate (CAGR) of 24.5% during the forecast period. Some major players in the AaaS market include Microsoft (US), IBM (US), Google (US), Oracle (US), SAP (Germany), AWS (US), SAS Institute (US), Teradata (US), Qlik (US), Salesforce (US).
- Published: May 2024
- Price: $ 4950
- TOC Available:
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Vendor Comparison in Customer Self-Service Software – 2017: MnM DIVE Matrix
The report on “Vendor Comparison in Customer Self-Service Software” based on the MnM DIVE methodology, covers the comprehensive study of the key vendors offering solutions for customer self-service software. The report will help stakeholders to analyze detailed information regarding their competitors on the basis of their product offering and business strategy. The report analyses major players that offer customer self-service solutions and outlines the findings and analysis on how well each customer self-service software vendor performs within our criteria.
- Published: March 2017
- Price: $ 4950
- TOC Available:
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Telecom Order Management Market by Solution (Customer Order Management, Service Order Management, and Service Inventory Management), Service, Network Type (Wireline and Wireless), Deployment Type, and Region - Global Forecast to 2022
The global telecom order management market accounted for USD 1.80 Billion in 2016 and projected to reach USD 3.22 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 10.4% during the forecast period. Key players in the telecom order management market include Cerillion (US), Cognizant (US), Ericsson (Sweden), IBM (US), Oracle (UK), ChikPea (US), Comarch (Poland), Fujitsu (Japan), Intellibuzz (India), Mphasis (India), Neustar (US), and Pegasystems (US).
- Published: November 2017
- Price: $ 4950
- TOC Available:
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Machine Learning as a Service (MLaaS) Market by Component (Software Tools, Services), Organization Size, Application (Marketing, Risk Analytics & Fraud Detection, Predictive Maintenance, Network Analytics), Service and Region - Global Forecast to 2021
The Machine Learning as a Service (MLaaS) market size is estimated to grow from USD 613.4 Million in 2016 to USD 3,755.0 Million by 2021, at a Compound Annual Growth Rate (CAGR) of 43.7% from 2016 to 2021. The main driving factors for the growth of the market are adoption of cloud-based technologies and advancements in technologies.
- Published: November 2016
- Price: $ 4950
- TOC Available:
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Supply Chain Analytics Market Component, Software (Supplier Performance Analytics, Demand Analysis & Forecasting, and Spend & Procurement Analytics), Service, Deployment Mode, Organization Size, Vertical and Region - Global Forecast to 2027
The global supply chain analytics market is projected to reach USD 13.5 billion by 2027, at a CAGR of 21.0% during the forecast period. Major vendors in the global supply chain analytics market are SAP (Germany), Oracle (US), IBM (US), SAS Institute (US), Software AG (Germany), MicroStrategy (US), Tableau (US), Qlik (US), TIBCO (US), Cloudera (US), Logility (US), Savi Technology (US), Infor (US), RELEX Solutions (Finland), TARGIT(Denmark), Voxware (US), The AnyLogic Company (US), Antuit (US), Axway (US), AIMMS (Netherlands), BRIDGEi2i (India), Domo (US), Datameer (US), 1010data(US), Rosslyn Analytics(UK), Manhattan Associates (US), Salesforce (US), Zebra Technologies (US), Dataiku (US), Intugine Technologies (India), Lumachain (Australia), Hum Industrial Technology (US), Pafaxe (UK), SS Supply Chain Solutions (US), and DataFactZ (US).
- Published: March 2023
- Price: $ 4950
- TOC Available:
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Operation & Business Support System Market by OSS Solutions (Network Planning & Design, Service Delivery), BSS Solutions (Product/Service Management, Customer Management, Revenue Management), End-Users and by Geography - Analysis & Forecasts to 2020
Operation support system (OSS) & business support systems (BSS) are processes that support the back office activity as well as the activities that take place while interacting with the customers over the network. OSS is liable for managing faults in the network, configuration of networks, and security and service assurance. BSS is accountable for managing rating, billing, revenue assurance, business intelligence, product management, fraud management, and customer management. MarketsandMarkets expects the global OSS/BSS market to grow from USD 23.95 Billion in 2015 to USD 42.81 Billion by 2020, at a CAGR of 12.3 %. The key driver of OSS/BSS market is the cost-effective business process to gain competitive edge in the industry.
- Published: January 2016
- Price: $ 4950
- TOC Available:
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AI in Telecommunication Market by Technology, Application (Network Optimization, Network Security, Self-diagnostics, Customer Analytics, and Virtual Assistance), Component (Solutions and Services), Deployment Mode, and Region - Global Forecast to 2022
The increasing adoption of Artificial Intelligence (AI) for various applications in the telecommunication industry and utilization of AI-enabled smartphones are expected to be driving the growth of the AI in telecommunication market. MarketsandMarkets expects the global AI in telecommunication market to grow from USD 235.7 Million in 2016 to USD 2,497.8 Million by 2022, at a Compound Annual Growth Rate (CAGR) of 46.8% during the forecast period. The base year considered for the study is 2016 and the forecast period is 2017–2022. The AI in telecommunication market report encompasses the competitive landscape and company profiles of the key vendors based on their product offerings and business strategies. The major AI in telecommunication vendors include IBM (US), Microsoft (US), Intel (US), Google (US), AT&T (US), Cisco Systems (US), Nuance Communications (US), Sentient Technologies (US), H2O.ai (US), Infosys (India), Salesforce (US), and NVIDIA (US).
- Published: February 2018
- Price: $ 4950
- TOC Available:
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Financial Services Application Market by Software (Audit, Risk & Compliance, BI & Analytics, Business Transaction Processing, Customer Experience, Enterprise IT), by Services, by Deployment, by Users & Region - Global Forecast to 2019
Financial Services have become backbone of each country throughout the global. Financial Services is an indicator about the Socio-Economic health of the country. With the growing effect of globalization, financial services application providers face an uphill task to provide the end users with applications that are compliant, risk free and data driven. Organizations need to transform themselves from traditional product based firms to “Customer In” firms. To achieve this transformation, digitization of financial services, evolution & development of consumer centric processes and concentration on core competencies is necessary. The global FSA market is segmented on the basis of five regions: North America, Europe, APAC, MEA, and Latin America. The global FSA market is provided for each region from 2014 to 2019. The global FSA market is expected to grow from $66.92 billion in 2014 to $103.66 billion to 2019, at a Compound Annual Growth Rate (CAGR) of 9.1% during the forecast period 2014-2019.
- Published: March 2015
- Price: $ 4950
- TOC Available:
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Customer Success Platforms Market by Component, Application (Sales and Marketing Optimization, Risk and Compliance Management, Reporting and Analytics), Deployment Mode, Organization Size, Vertical, and Region - Global Forecast to 2025
The Customer Success Platforms Market is expected to grow from USD 1.0 billion in 2020 to USD 2.5 billion by 2025, at a CAGR of 20.4% during the forecast period. Key and emerging market players include Salesforce (US), Cisco(US), HubSpot (US), Gainsight (US), Freshworks (US), Totango (US), Amity (Canada), Strikedeck (US), ChurnZero (US), SmartKarrot (US), ClientSuccess (US), Bolstra (US), UserIQ (US), Planhat (Sweden), Salesmachine (US), Catalyst (US), AppsForOps (Australia), Armatic (US), CustomerSuccessBox (US), Clientshare (UK), Wootric (US), ZoomInfo (US), Akita (Ireland), Intercom (US), WalkMe (US), and Custify (Romania).
- Published: January 2021
- Price: $ 4950
- TOC Available:
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Cognitive Analytics Market by Application (Fraud and Risk Management, Customer Analysis and Personalization, and Sales and Marketing Management), Component, Deployment Model, Organization Size, Industry, and Region - Global Forecast to 2022
The cognitive analytics market is expected to grow from USD 1.84 Billion in 2017 to USD 10.95 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 42.9% during the forecast period. The report also encompasses the different strategies, such as mergers and acquisitions, partnerships and collaborations, and product developments, adopted by the major market players to increase their shares in the market. Some of the major technology vendors include IBM (US), Amazon Web Services (US), Google (US), Microsoft (US), Oracle (US), SAS Institute (US), Intel (US), Cisco Systems (US), HPE (US), Nuance Communications (US), IPsoft (US), Narrative Science (US), Nokia (Finland), Sinequa (France), and Persado (US).
- Published: November 2017
- Price: $ 4950
- TOC Available:
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