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Part of: Managed Services Market (Global)

The Italy Managed Services Market was valued at $9591.2 Million in 2026 and projected to reach to $13475.4 Million by 2031, representing a compound annual growth rate of 7.0%. Italy's Managed Services Market is poised for steady growth as organizations increasingly recognize the value of outsourced IT management in reducing operational costs and enhancing service delivery.

Italy Managed Services Market (2026-2031) : Size and Share
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Italy Managed Services Market Trends and Insights

  • This steady expansion reflects Italy's increasing digital transformation initiatives across enterprises and the growing adoption of cloud-based solutions among Italian organizations.
  • Italy's market growth is driven by rising demand for cost-effective IT operations, enhanced cybersecurity measures, and the need for scalable infrastructure solutions among mid-market and large enterprises throughout the country. The Italian Managed Services sector is experiencing accelerated modernization as businesses prioritize operational efficiency and risk mitigation.
  • Italy's enterprises are increasingly outsourcing non-core IT functions to specialized service providers, enabling organizations to focus on strategic initiatives.
  • Between 2026 and 2031, Italy's market will benefit from heightened investment in digital infrastructure, regulatory compliance requirements, and the integration of emerging technologies such as artificial intelligence and automation into managed service offerings..

Key Market Statistics

  • CAGR (2026-2031) 7.0% CAGR
  • Market Size, 2026 ~USD 9591.2 Million
  • Forecast, 2031 ~USD 13475.4 Million
  • Country Italy

Italy Managed Services Market Overview

Market Size & Growth :

Italy's Managed Services Market is valued at USD 9,591.2 million in 2026 and is projected to reach USD 13,475.4 million by 2031, demonstrating a robust 7.0% CAGR over the forecast period.

Digital Transformation Drivers :

Italian enterprises are accelerating digital transformation initiatives, with managed services becoming critical for modernizing legacy systems and improving operational efficiency across manufacturing, finance, and retail sectors.

Cloud Adoption Momentum :

Growing adoption of cloud-based solutions among Italian organizations is driving demand for managed services, as businesses seek cost-effective alternatives to in-house IT infrastructure management.

Regional Performance vs Global :

Italy's 7.0% CAGR is slightly below the global average of 8.9%, reflecting a maturing market with steady growth potential driven by SME digitalization and enterprise modernization efforts.

Italy Managed Services Market Dynamics

  • The market expansion is fueled by widespread digital transformation across Italian enterprises, particularly in the manufacturing and financial services sectors, where managed services enable businesses to focus on core competencies while leveraging specialized expertise. Looking ahead to 2031, Italy's market will benefit from continued cloud migration, rising cybersecurity concerns, and the need for scalable IT infrastructure.
  • SMEs represent a significant growth opportunity, as smaller organizations adopt managed services to compete with larger enterprises.
  • Government digitalization initiatives and EU compliance requirements will further accelerate market adoption, positioning Italy as a key growth market within the European managed services landscape..

Related Ecosystem

Cloud Computing

Top Technologies
  • Software as A Service (SaaS)
  • Natural Language Processing (NLP)
  • Platform as A Service (PaaS)
  • Machine Learning
  • Supply Chain Management
Top Companies
  • International Business Machines Corporation
  • MICROSOFT CORPORATION
  • Oracle Corporation
  • Amazon.com, Inc.
  • GOOGLE

    Digitalization And Iot

    Top Technologies
    • Sensors
    • Remote Monitoring
    • Supply Chain Management
    • Passenger Information System (PIS)
    • Platform as A Service (PaaS)
    Top Companies
    • International Business Machines Corporation
    • Cisco Systems, Inc.
    • MICROSOFT CORPORATION
    • Oracle Corporation
    • HUAWEI TECHNOLOGIES CO LTD

      Software And Services

      Top Technologies
      • Natural Language Processing (NLP)
      • Machine Learning
      • Supply Chain Management
      • Predictive Analytics
      • Image Sensors
      Top Companies
      • International Business Machines Corporation
      • MICROSOFT CORPORATION
      • Oracle Corporation
      • SAP SE
      • Amazon.com, Inc.

        Key Takeaways

        • Italy's Managed Services Market will grow from USD 9,591.2 million in 2026 to USD 13,475.4 million by 2031 at a 7.0% CAGR.
        • Italy's enterprises are increasingly adopting managed services to reduce operational costs and enhance cybersecurity posture.
        • Digital transformation and regulatory compliance are primary growth drivers accelerating managed services adoption across Italy.
        • Italy's market expansion is supported by rising demand for cloud infrastructure, automation, and AI-integrated service solutions.

        Managed Services Market Report Scope

        Report Metric Details
        Base Year 2026
        Fastest Growing Segment MANAGED DETECTION AND RESPONSE (Managed Security Service)
        Forecast Period 2026–2031
        Growth Rate CAGR of 8.9% from 2026 to 2031
        Largest Segment LARGE ENTERPRISES (Organization Size)
        Market Size Base Year (Billions) ~USD 460.45 (2026)
        Revenue Forecast (Billions) ~USD 705.22 (2031)
        Segments Covered Service Type, Managed Security Service, Managed Network Service, Managed It Infrastructure & Data Center Service, Managed Communication And Collaboration Service, Managed Mobility Service, Managed Information Service, Deployment Type, Organization Size, Vertical, Security Type, Managed It Infrastructure And Data Center Service, Managed Communication & Collaboration Service, Deployment Mode

        Italy Managed Services Market Report Segmentation

        14 segment dimensions are covered across the global market.

        By Service Type

        • Managed Communication And Collaboration Service
        • Managed Information Service
        • Managed It Infrastructure And Data Center Service
        • Managed Mobility Service
        • Managed Network
        • Managed Security

        By Managed Security Service

        • Managed Detection And Response
        • Managed Firewall
        • Managed Iam
        • Managed Risk And Compliance
        • Managed Siem And Log Management
        • Managed Vulnerability Management
        • Other Managed Security Services

        By Managed Network Service

        • Managed Ip/Vpn
        • Managed Lan
        • Managed Network Security
        • Managed Nfv
        • Managed Wan
        • Managed Wi-Fi
        • Network Monitoring

        By Managed It Infrastructure & Data Center Service

        • Cloud & Data Center Services
        • Other Managed It Infrastructure & Data Center Services
        • Server Management
        • Storage & Database Management

        By Managed Communication And Collaboration Service

        • Managed Ucaas
        • Managed Voip
        • Other Managed Communication & Collaboration Services

        By Managed Mobility Service

        • Mobile Device Management
        • Unified Endpoint Management

        By Managed Information Service

        • Business Process Management
        • Managed Oss/Bss

        By Deployment Type

        • Cloud
        • On-Premises

        By Organization Size

        • Large Enterprises
        • Smes

        By Vertical

        • Bfsi
        • Energy & Utilities
        • Energy And Utilities
        • Government & Public Sector
        • Healthcare & Life Sciences
        • Healthcare And Life Sciences
        • Manufacturing
        • Media And Entertainment
        • Other Verticals
        • Retail And Consumer Goods
        • Technology (It & Ites)
        • Telecommunications

        By Security Type

        • Managed Detection And Response
        • Managed Firewall
        • Managed Iam
        • Managed Risk And Compliance
        • Managed Siem And Log Management
        • Managed Vulnerability Management
        • Other Managed Security Services

        By Managed It Infrastructure And Data Center Service

        • Cloud & Data Center Services
        • Other It Infrastructure & Data Center Services
        • Server Management
        • Storage & Database Management

        By Managed Communication & Collaboration Service

        • Managed Ucaas
        • Managed Voip
        • Other Managed Communication & Collaboration Services

        By Deployment Mode

        • Cloud
        • On-Premises

        Target Audience

        • Managed Services Providers (MSPs) : MSPs seeking to expand operations in Italy need detailed market sizing, growth forecasts, and competitive insights to develop localized service offerings and identify high-potential customer segments.
        • IT Solution Vendors : Software and technology vendors require Italy-specific market data to assess demand for managed services solutions, prioritize market entry, and align product development with regional customer needs.
        • Enterprise IT Decision Makers : CIOs and IT directors in Italian organizations use market intelligence to benchmark managed services adoption rates, evaluate vendor options, and justify IT outsourcing investments to stakeholders.
        • Investment & Private Equity Firms : Investors evaluating opportunities in Italy's IT services sector require comprehensive market analysis, growth projections, and competitive dynamics to assess portfolio companies and acquisition targets.
        • Management Consultants & Analysts : Consulting firms and research analysts need Italy-focused market data to support client advisory work, competitive benchmarking, and strategic recommendations for digital transformation initiatives.

        Key Companies in the Italy Managed Services Market

        CompanyHQOwnershipStrongest segments
        RIGNETUnited StatesPrivate CompanyManaged Communications Services,Applications and IoT,Systems Integration,
        KPNNetherlandsPublic CompanyFixed broadband and TV (consumer and SOHO),Mobile services (postpaid, prepaid, and MVNO brands),Business connectivity and ICT (cloud, security, IoT),
        SIFY TECHNOLOGIES LIMITEDIndiaPublic CompanyNetwork-centric services (VPN, SD-WAN, managed Wi-Fi),Data center services (colocation, cross-connects, managed DC),Digital & cloud services (hosting, infra management, security, apps),
        GENPACTBermudaPublic CompanyFinancial Services,Consumer and Healthcare,High Tech and Manufacturing,
        PCCWHong KongPublic CompanyFixed and mobile connectivity (HKT),Enterprise solutions, IT services, and outsourcing,Media, pay TV, and OTT (Viu and TV services),
        TURK TELEKOMTurkeyPublic CompanyFixed broadband and wholesale data/capacity,Mobile services,TV and digital media (IPTV, satellite, Web/mobile/smart TV, VOD),
        ALLSTREAM INC.CanadaPrivate CompanyData networks and managed network services,Voice services and legacy telecom,Hosted Collaboration and UCaaS,
        BHARTI AIRTEL LIMITEDIndiaPublic CompanyMobile Services (India),Mobile Services (Africa),Airtel Business (Enterprise, Cloud, CPaaS, IoT, Data Center),
        BROADSOFTUnited StatesPrivate CompanyCloud PBX / Core Voice,Unified Communications & Collaboration,Contact Center Solutions,
        CANON INCJapanPublic CompanyPrinting Business Unit,Imaging Business Unit,Medical Business Unit,
        FIRSTSOURCEIndiaPublic CompanyHealthcare (payer, provider, RCM, population health, BPaaS),Banking and Financial Services (core banking, lending, cards, fraud),Communications, Media and Technology (CX, subscriber ops, digital),
        IBMUnited StatesPublic CompanySoftware (Hybrid Cloud and AI Platforms),Consulting (Strategy, Technology, Managed Services),Infrastructure (Servers, Storage, Hybrid Cloud Infrastructure Services),
        ACCENTUREIrelandPublic CompanyStrategy & Consulting,Technology (systems integration, software engineering, cloud, data & AI, security),Operations & BPS (finance, procurement, supply chain, CX, trust & safety),
        MICROSOFTUnited StatesPublic CompanyAzure and other cloud services,Microsoft 365 Commercial and related security,LinkedIn and Dynamics products and cloud services,
        CISCOUnited StatesPublic CompanyNetworking (routing, switching, wireless, campus/data center/branch connectivity),Security (network security, SASE, identity, threat detection/response),Collaboration (Webex suite, devices, contact center, CPaaS),
        FUJITSUJapanPublic CompanyService Solutions (consulting, cloud, SI, BPO, managed services),Hardware Solutions (computer platforms, infrastructure),Ubiquitous Solutions (devices, edge, collaboration),
        GOOGLEUnited StatesPublic CompanyAdvertising (Search, YouTube, Network),Google Cloud (infrastructure, data, AI, Workspace),Subscriptions & Platforms (YouTube TV, Music, Premium, Google One, Play),
        INFOSYSIndiaPublic CompanyApplication development, modernization, and managed services,Cloud, infrastructure, and Infosys Cobalt-led services,Digital experience, marketing, and workplace,
        CAPGEMINIFrancePublic CompanyApplications and Technology Services,Consulting, Strategy and Transformation,Engineering and R&D Services,
        COGNIZANTUnited StatesPublic CompanyFinancial Services,Health Sciences,Products and Resources,
        NOKIAFinlandPublic CompanyNetwork Infrastructure (IP, Optical, Fixed Networks),Mobile Networks (RAN and Microwave),Cloud and Network Services,
        KYNDRYLUnited StatesPublic CompanyCore infrastructure and hybrid IT management,Cloud, application, data and AI services,Digital workplace services,
        HCL TECHNOLOGIESIndiaPublic CompanyIT and Business Services (ADM, infrastructure, digital process operations, data and AI, cybersecurity),Engineering and R&D Services (systems engineering, manufacturing engineering, 5G, SemiCloud, silicon platform),HCL Software and IP-led offerings (commercial apps, platforms like Career Shaper, automation/IP),
        DXC TECHNOLOGYUnited StatesPublic CompanyGlobal Infrastructure Services,Consulting & Engineering Services,Insurance Software & Services,
        WIPROIndiaPublic CompanyCore application services (development, maintenance, integration),Cloud & infrastructure services,Consulting & digital transformation,

        RIGNET

        RigNet is a private telecommunications company founded in 2000 and headquartered in the United States, with 658 employees.

        KPN

        KPN is a Dutch public telecommunications company founded in 1881, operating with 9,293 employees.

        SIFY TECHNOLOGIES LIMITED

        Sify Technologies Limited is an Indian public company founded in 1995, employing 1,047 people in the technology sector.

        GENPACT

        Genpact is a Bermuda-based public company founded in 1997, operating with 145,000 employees globally.

        PCCW

        PCCW is a Hong Kong public company founded in 1925, operating with 14,600 employees.

        TURK TELEKOM

        Turk Telekom is a Turkish public telecommunications company founded in 1840, employing 31,076 people.

        ALLSTREAM INC.

        Allstream Inc. is a Canadian private telecommunications company founded in 1980, with 3,488 employees.

        BHARTI AIRTEL LIMITED

        Bharti Airtel Limited is an Indian public telecommunications company founded in 1995, operating with 28,730 employees.

        BROADSOFT

        BroadSoft is a United States-based private software company founded in 1998, with 1,733 employees.

        CANON INC

        Canon Inc. is a Japanese public company founded in 1933, employing 165,547 people globally.

        FIRSTSOURCE

        FirstSource is an Indian public company founded in 2000, employing 33,592 people in business process services.

        IBM

        IBM is a United States-based public technology company founded in 1911, operating with 264,300 employees worldwide.

        ACCENTURE

        Accenture is an Ireland-based public consulting and technology company founded in 1951, with 799,000 employees globally.

        MICROSOFT

        Microsoft is a United States-based public software and technology company founded in 1975, employing 228,000 people worldwide.

        CISCO

        Cisco is a United States-based public networking technology company founded in 1984, with 86,200 employees.

        FUJITSU

        Fujitsu is a Japanese public information technology company founded in 1935, employing 99,203 people globally.

        GOOGLE

        Google is a United States-based public technology and internet company founded in 1998, with 194,668 employees worldwide.

        INFOSYS

        Infosys is an Indian public information technology services company founded in 1981, employing 328,594 people globally.

        CAPGEMINI

        Capgemini is a French public consulting and technology services company founded in 1967, with 423,405 employees worldwide.

        COGNIZANT

        Cognizant is a United States-based public information technology services company founded in 1988, employing 357,600 people globally.

        NOKIA

        Nokia is a Finnish public telecommunications and technology company founded in 1865, with 78,005 employees.

        KYNDRYL

        Kyndryl is a United States-based public information technology services company founded in 2020, employing 72,000 people.

        HCL TECHNOLOGIES

        HCL Technologies is an Indian public information technology services company founded in 1976.

        DXC TECHNOLOGY

        DXC Technology is a United States-based public information technology services company founded in 1959, with 115,000 employees.

        WIPRO

        Wipro is an Indian public information technology services company founded in 1945, employing 240,000 people globally.

        Reasons to Buy this Report

        • Market Size & Valuation Data : Access precise market sizing for Italy's managed services sector with verified estimates for 2026 (USD 9,591.2M) and 2031 (USD 13,475.4M), enabling accurate financial forecasting and investment planning.
        • Competitive Landscape Intelligence : Understand Italy-specific market dynamics, key players, and competitive positioning to identify partnership opportunities and market entry strategies tailored to Italian business practices and regulatory environment.
        • Growth Driver Analysis : Gain insights into Italy-specific growth catalysts including digital transformation initiatives, cloud adoption rates, and SME digitalization trends that directly impact managed services demand and revenue opportunities.
        • Segment & Vertical Breakdown : Identify high-growth segments within Italy's market, including sector-specific opportunities in manufacturing, finance, retail, and public sector, enabling targeted go-to-market strategies.
        • Strategic Decision Support : Make informed decisions on market expansion, product development, and resource allocation in Italy with comprehensive data on market maturity, growth trajectory, and emerging opportunities through 2031.

        Frequently asked questions

        What is the current size of Italy's Managed Services Market?

        Italy's Managed Services Market is valued at USD 9,591.2 million in 2026 and is expected to reach USD 13,475.4 million by 2031.

        What is the projected growth rate for Italy's Managed Services Market?

        Italy's Managed Services Market is projected to grow at a compound annual growth rate (CAGR) of 7.0% from 2026 to 2031.

        What are the main drivers of growth in Italy's Managed Services Market?

        Key growth drivers in Italy include digital transformation initiatives, increased cybersecurity requirements, cost optimization pressures, and the adoption of cloud-based and AI-integrated solutions.

        Which sectors in Italy are driving Managed Services adoption?

        Italy's mid-market and large enterprises across financial services, manufacturing, healthcare, and public sector organizations are primary adopters of managed services solutions.

        How does Italy's Managed Services Market compare to Europe?

        Italy represents a significant segment within the European Managed Services Market, with its 7.0% CAGR reflecting steady growth aligned with broader European digital transformation trends.

        RESEARCH METHODOLOGY

        Secondary research was conducted to collect information useful for this technical, market-oriented, and commercial study of the managed services market. The next step involved validating these findings, assumptions, and sizing with industry experts across the value chain using primary research. Different approaches, including top-down and bottom-up methods, were employed to estimate the total market size. After that, the market breakup and data triangulation procedures were used to estimate the market size of the segments and subsegments of the managed services market.

        Secondary Research

        During the secondary research process, various secondary sources were consulted to identify and collect information relevant to the study. The secondary sources included annual reports, press releases, investor presentations of mobile forensics vendors, forums, certified publications, and whitepapers. The secondary research was mainly used to obtain key information about the industry’s supply chain, the total pool of key players, market classification and segmentation according to industry trends to the bottom-most level, regional markets, and key developments from both market- and technology-oriented perspectives, all of which were further validated by primary sources.

        Primary Research

        In the primary research process, various primary sources from both the supply and demand sides were interviewed to obtain qualitative and quantitative information for this report. The primary sources from the supply side included various industry experts, including chief executive officers (CEOs), vice presidents (VPs), marketing directors, technology and innovation directors, and related key executives from various key companies and organizations operating in the managed services market.

        In the market engineering process, top-down and bottom-up approaches were extensively used, along with several data triangulation methods, to perform market estimation and forecasting for the overall market segments and subsegments listed in this report. Extensive qualitative and quantitative analysis was performed on the complete market engineering process to list key information/insights throughout the report.

        After the complete market engineering process (including calculations for market statistics, market breakups, market size estimations, market forecasts, and data triangulation), extensive primary research was conducted to gather information and verify & validate the critical numbers arrived at. The primary research was also conducted to identify the segmentation types, industry trends, competitive landscape of managed services market players, and key market dynamics, such as drivers, restraints, opportunities, challenges, and key strategies.

        Following is the breakup of the primary study:

        Managed Services Market Size, and Share

        Note: Tier 1 companies receive revenues higher than USD 10 billion; Tier 2 companies' revenues range between USD 1 and 10 billion; and Tier 3 companies' revenues range between USD 500 million and USD 1 billion.
        Other designations include sales, marketing, and product managers.
        Source: Industry Experts

        To know about the assumptions considered for the study, download the pdf brochure

        Market Size Estimation

        Top-down and bottom-up approaches were employed to estimate and validate the size of the managed services market, as well as the size of various dependent sub-segments within the overall managed services market. The research methodology used to estimate the market size includes the following details: critical players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure involved studying the annual and financial reports of the top market players, and extensive interviews were conducted with key industry leaders, including CEOs, VPs, directors, and marketing executives, to gather valuable insights.

        All percentage splits and breakdowns were determined using secondary sources and verified through primary sources. All possible parameters that affect the market covered in this research study were accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data. This data was consolidated and added to detailed inputs and analysis from MarketsandMarkets.

        Managed Services Market: Top-Down and Bottom-Up Approach

        Managed Services Market Top Down and Bottom Up Approach

        Data Triangulation

        The market was split into several segments and subsegments after arriving at the overall market size using the market size estimation processes explained above. The data triangulation and market breakup procedures were employed, wherever applicable, to complete the overall market engineering process and arrive at the exact statistics of each market segment and subsegment. The data was triangulated by studying various factors and trends from both the demand and supply sides.

        Market Definition

        Managed services refer to the outsourcing of enterprise IT management, monitoring, maintenance, and support functions to specialized third-party providers under predefined service-level agreements (SLAs). These services help organizations improve operational efficiency, strengthen cybersecurity, reduce IT complexity, and ensure the continuous availability of critical business systems. Managed service providers deliver services across infrastructure and data center management, network operations, managed security, communication and collaboration, mobility, and information management. The increasing adoption of hybrid IT environments, cloud computing, AI-driven monitoring, and automation technologies is accelerating enterprises' reliance on managed services. Organizations across BFSI, telecom, healthcare, manufacturing, retail, and government sectors increasingly adopt managed services to optimize IT performance, reduce operational costs, improve scalability, and access specialized technical expertise while supporting digital transformation and business continuity initiatives.

        The managed services market is structured across multiple segmentation layers to reflect evolving enterprise outsourcing requirements and operational priorities. By service type, the market includes managed IT infrastructure services, managed network services, managed security services, managed communication & collaboration services, managed information services, and managed mobility services. Deployment modes include on-premises and cloud-based managed services, with cloud deployment gaining strong adoption due to scalability, automation, centralized management, and improved remote service delivery efficiency. By organization size, the market covers large enterprises and SMEs, as organizations increasingly outsource IT management to improve cost efficiency, access specialized expertise, and manage complex digital infrastructure environments. By vertical, the market includes BFSI, telecommunications, technology (IT & ITeS), healthcare & life sciences, retail & consumer goods, manufacturing, government & public sector, energy & utilities, media & entertainment, and others. Among these verticals, BFSI, telecom, and technology account for significant market adoption due to increasing cybersecurity investments, complex multi-cloud environments, large-scale network management requirements, and continuous demand for high service uptime and digital infrastructure optimization.

        Key Stakeholders

        • Managed Service Providers
        • Managed Network Security Service Provider
        • Managed Mobility Service Provider
        • Managed IT Infrastructure & Data Center Service Provider
        • Managed Information Service Provider
        • Managed Communication & Collaboration Service Provider

        Report Objectives

        • To define, describe, and forecast the managed service market based on service type, organization size, deployment type, vertical, and region
        • To forecast the market size of the five major regional segments: North America, Europe, Asia Pacific, the Middle East & Africa, and Latin America
        • To strategically analyze the market subsegments with respect to individual growth trends, prospects, and contributions to the total market
        • To provide detailed information related to the major factors influencing market growth (drivers, restraints, opportunities, and challenges)
        • To strategically analyze macro and micro markets with respect to growth trends, prospects, and their contribution to the overall market
        • To analyze industry trends, patents and innovations, and pricing data related to the market
        • To analyze the opportunities in the market for stakeholders and provide details of the competitive landscape for major players
        • To profile key players in the market and comprehensively analyze their market share/ranking and core competencies
        • To track and analyze competitive developments, such as mergers & acquisitions, product developments, and partnerships & collaborations in the market

        Available customizations:

        With the given market data, MarketsandMarkets offers customizations based on company-specific needs. The following customization options are available for the report:

        Geographic Analysis

        • Further breakup of the Asia Pacific market into countries contributes to the rest of the regional market size.

        • Further breakup of the North American market into countries contributes to the rest of the regional market size.

        • Further breakup of the Latin American market into countries contributing to the rest of the regional market size

        • Further breakup of the Middle East & African market into countries contributing to the rest of the regional market size

        • Further breakup of the European market into countries contributes to the rest of the regional market size

        Company Information

        • Detailed analysis and profiling of additional market players (up to 5)

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