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Part of: Managed Services Market (Global)

The US Managed Services Market was valued at $28554.7 Million in 2026 and projected to reach to $33739.1 Million by 2031, representing a compound annual growth rate of 7.1%. The US Managed Services Market is poised for sustained growth as organizations prioritize operational efficiency and IT cost optimization.

US Managed Services Market (2026-2031) : Size and Share
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US Managed Services Market Trends and Insights

  • This steady expansion reflects Canada's increasing reliance on outsourced IT operations and cloud-based service delivery models across enterprise and mid-market segments.
  • Canada's market growth is driven by digital transformation initiatives, heightened cybersecurity demands, and the need for cost-efficient IT infrastructure management among Canadian organizations. The Canadian managed services landscape is characterized by strong adoption among financial services, healthcare, and manufacturing sectors, where regulatory compliance and operational efficiency are paramount.
  • Canada's geographic position and advanced telecommunications infrastructure position the country as a hub for managed service providers serving both domestic and cross-border North American clients.
  • Between 2026 and 2031, Canada is expected to see accelerated investment in cloud migration services, security operations centers (SOCs), and hybrid infrastructure management solutions..

Key Market Statistics

  • CAGR (2026-2031) 7.1% CAGR
  • Market Size, 2026 ~USD 28554.7 Million
  • Forecast, 2031 ~USD 33739.1 Million
  • Country US

US Managed Services Market Overview

Market Size & Growth :

The US Managed Services Market is estimated at USD 28,554.7 million in 2026 and is projected to reach USD 33,739.1 million by 2031, with a CAGR of 7.1%, outpacing many other IT service segments.

Enterprise Digital Transformation :

US enterprises are increasingly adopting managed services to modernize legacy systems, reduce operational costs, and accelerate cloud migration initiatives across diverse industry verticals.

Competitive Landscape :

The US market is dominated by established MSPs and emerging cloud-native providers competing on service breadth, security capabilities, and industry-specific expertise to capture mid-market and enterprise segments.

Cybersecurity Integration :

Growing regulatory compliance requirements and rising cyber threats are driving US organizations to bundle managed security services with traditional IT operations, expanding MSP service portfolios.

US Managed Services Market Dynamics

  • Enterprises across financial services, healthcare, manufacturing, and retail sectors are increasingly outsourcing non-core IT functions to specialized managed service providers.
  • The shift toward hybrid and multi-cloud environments is accelerating demand for comprehensive managed services that span infrastructure, applications, and security. Key growth drivers include the persistent talent shortage in IT operations, regulatory compliance pressures, and the need for 24/7 monitoring and support.
  • US mid-market companies, in particular, are leveraging managed services to access enterprise-grade capabilities without substantial capital investment.
  • As AI and automation become embedded in service delivery, MSPs offering intelligent, predictive IT management will capture significant market share through 2031..

Related Ecosystem

Cloud Computing

Top Technologies
    Top Companies

      Digitalization And Iot

      Top Technologies
        Top Companies

          Software And Services

          Top Technologies
            Top Companies

              Key Takeaways

              • Canada's Managed Services Market will grow from USD 28.6B (2026) to USD 33.7B (2031) at a 7.1% CAGR.
              • Canada's market is driven by digital transformation, cybersecurity requirements, and cost optimization across regulated industries.
              • Canada's financial services, healthcare, and manufacturing sectors are primary adopters of managed services solutions.
              • Canada's strategic location and infrastructure make it a key hub for managed service providers serving North American enterprises.

              Managed Services Market Report Scope

              Report Metric Details
              Base Year 2026
              Fastest Growing Segment MIDDLE EAST & AFRICA (Managed Security Service)
              Forecast Period 2026–2031
              Growth Rate CAGR of 8.9% from 2026 to 2031
              Largest Segment NORTH AMERICA (Deployment Type)
              Market Size Base Year (Billions) ~USD 460.45 (2026)
              Revenue Forecast (Billions) ~USD 705.22 (2031)
              Segments Covered Service Type, Managed Security Service, Managed Network Service, Managed It Infrastructure & Data Center Service, Managed Communication & Collaboration Service, Managed Communication And Collaboration Service, Managed Mobility Service, Managed Information Service, Deployment Type, Organization Size, Vertical, Security Type, Managed It Infrastructure And Data Center Service, Deployment Mode

              US Managed Services Market Report Segmentation

              14 segment dimensions are covered across the global market.

              By Service Type

              • Managed Communication & Collaboration Services
              • Managed Communication And Collaboration Service
              • Managed Information Service
              • Managed Information Services
              • Managed It Infrastructure & Data Center Services
              • Managed It Infrastructure And Data Center Service
              • Managed Mobility Service
              • Managed Mobility Services
              • Managed Network
              • Managed Network Services
              • Managed Security
              • Managed Security Services

              By Managed Security Service

              • Managed Detection & Response
              • Managed Detection And Response
              • Managed Firewall
              • Managed Iam
              • Managed Risk & Compliance
              • Managed Risk And Compliance
              • Managed Siem & Log Management
              • Managed Siem And Log Management
              • Managed Vulnerability Management
              • Other Managed Security Services

              By Managed Network Service

              • Managed Ip/Vpn
              • Managed Lan
              • Managed Network Security
              • Managed Nfv
              • Managed Wan
              • Managed Wi-Fi
              • Network Monitoring

              By Managed It Infrastructure & Data Center Service

              • Cloud & Data Center Services
              • Other It Infrastructure & Data Center Services
              • Other Managed It Infrastructure & Data Center Services
              • Server Management
              • Storage & Database Management

              By Managed Communication & Collaboration Service

              • Managed Ucaas
              • Managed Voip
              • Other Managed Communication & Collaboration Services

              By Managed Communication And Collaboration Service

              • Managed Ucaas
              • Managed Voip
              • Other Managed Communication & Collaboration Services

              By Managed Mobility Service

              • Mobile Device Management
              • Unified Endpoint Management

              By Managed Information Service

              • Business Process Management
              • Managed Oss/Bss

              By Deployment Type

              • Cloud
              • On-Premises

              By Organization Size

              • Large Enterprises
              • Smes

              By Vertical

              • Bfsi
              • Energy & Utilities
              • Energy And Utilities
              • Government
              • Government & Public Sector
              • Healthcare & Life Sciences
              • Healthcare And Life Sciences
              • Manufacturing
              • Media & Entertainment
              • Media And Entertainment
              • Other Verticals
              • Retail & Consumer Goods
              • Retail And Consumer Goods
              • Technology (It & Ites)
              • Telecommunication
              • Telecommunications

              By Security Type

              • Managed Detection And Response
              • Managed Firewall
              • Managed Iam
              • Managed Risk And Compliance
              • Managed Siem And Log Management
              • Managed Vulnerability Management
              • Other Managed Security Services

              By Managed It Infrastructure And Data Center Service

              • Cloud & Data Center Services
              • Other It Infrastructure & Data Center Services
              • Server Management
              • Storage & Database Management

              By Deployment Mode

              • Cloud
              • On-Premises

              Target Audience

              • MSP & IT Service Providers : Evaluate market opportunity, competitive positioning, and growth potential in the US to inform service expansion, pricing strategies, and investment in new managed service capabilities.
              • Enterprise IT Decision Makers : Understand managed services market trends, vendor capabilities, and industry benchmarks to make informed outsourcing decisions and evaluate MSP partnerships aligned with digital transformation goals.
              • Private Equity & Investors : Assess the US managed services market attractiveness, growth trajectory, and consolidation opportunities to identify acquisition targets, portfolio companies, and investment returns in the ICT sector.
              • Technology Vendors & Software Companies : Understand how managed services adoption is reshaping the US IT landscape to develop channel partnerships with MSPs, optimize go-to-market strategies, and capture managed services revenue streams.
              • Management Consultants & Analysts : Access comprehensive US market data, forecasts, and insights to support client advisory engagements, competitive analysis, and strategic recommendations in the managed services domain.

              Key Companies in the US Managed Services Market

              CompanyHQOwnershipStrongest segments
              RIGNETUnited StatesPrivate CompanyManaged Communications Services,Applications and IoT,Systems Integration,
              KPNNetherlandsPublic CompanyFixed broadband and TV (consumer and SOHO),Mobile services (postpaid, prepaid, and MVNO brands),Business connectivity and ICT (cloud, security, IoT),
              SIFY TECHNOLOGIES LIMITEDIndiaPublic CompanyNetwork-centric services (VPN, SD-WAN, managed Wi-Fi),Data center services (colocation, cross-connects, managed DC),Digital & cloud services (hosting, infra management, security, apps),
              GENPACTBermudaPublic CompanyFinancial Services,Consumer and Healthcare,High Tech and Manufacturing,
              PCCWHong KongPublic CompanyFixed and mobile connectivity (HKT),Enterprise solutions, IT services, and outsourcing,Media, pay TV, and OTT (Viu and TV services),
              TURK TELEKOMTurkeyPublic CompanyFixed broadband and wholesale data/capacity,Mobile services,TV and digital media (IPTV, satellite, Web/mobile/smart TV, VOD),
              ALLSTREAM INC.CanadaPrivate CompanyData networks and managed network services,Voice services and legacy telecom,Hosted Collaboration and UCaaS,
              BHARTI AIRTEL LIMITEDIndiaPublic CompanyMobile Services (India),Mobile Services (Africa),Airtel Business (Enterprise, Cloud, CPaaS, IoT, Data Center),
              BROADSOFTUnited StatesPrivate CompanyCloud PBX / Core Voice,Unified Communications & Collaboration,Contact Center Solutions,
              CANON INCJapanPublic CompanyPrinting Business Unit,Imaging Business Unit,Medical Business Unit,
              FIRSTSOURCEIndiaPublic CompanyHealthcare (payer, provider, RCM, population health, BPaaS),Banking and Financial Services (core banking, lending, cards, fraud),Communications, Media and Technology (CX, subscriber ops, digital),
              IBMUnited StatesPublic CompanySoftware (Hybrid Cloud and AI Platforms),Consulting (Strategy, Technology, Managed Services),Infrastructure (Servers, Storage, Hybrid Cloud Infrastructure Services),
              ACCENTUREIrelandPublic CompanyStrategy & Consulting,Technology (systems integration, software engineering, cloud, data & AI, security),Operations & BPS (finance, procurement, supply chain, CX, trust & safety),
              MICROSOFTUnited StatesPublic CompanyAzure and other cloud services,Microsoft 365 Commercial and related security,LinkedIn and Dynamics products and cloud services,
              CISCOUnited StatesPublic CompanyNetworking (routing, switching, wireless, campus/data center/branch connectivity),Security (network security, SASE, identity, threat detection/response),Collaboration (Webex suite, devices, contact center, CPaaS),
              FUJITSUJapanPublic CompanyService Solutions (consulting, cloud, SI, BPO, managed services),Hardware Solutions (computer platforms, infrastructure),Ubiquitous Solutions (devices, edge, collaboration),
              GOOGLEUnited StatesPublic CompanyAdvertising (Search, YouTube, Network),Google Cloud (infrastructure, data, AI, Workspace),Subscriptions & Platforms (YouTube TV, Music, Premium, Google One, Play),
              INFOSYSIndiaPublic CompanyApplication development, modernization, and managed services,Cloud, infrastructure, and Infosys Cobalt-led services,Digital experience, marketing, and workplace,
              CAPGEMINIFrancePublic CompanyApplications and Technology Services,Consulting, Strategy and Transformation,Engineering and R&D Services,
              COGNIZANTUnited StatesPublic CompanyFinancial Services,Health Sciences,Products and Resources,
              NOKIAFinlandPublic CompanyNetwork Infrastructure (IP, Optical, Fixed Networks),Mobile Networks (RAN and Microwave),Cloud and Network Services,
              KYNDRYLUnited StatesPublic CompanyCore infrastructure and hybrid IT management,Cloud, application, data and AI services,Digital workplace services,
              HCL TECHNOLOGIESIndiaPublic CompanyIT and Business Services (ADM, infrastructure, digital process operations, data and AI, cybersecurity),Engineering and R&D Services (systems engineering, manufacturing engineering, 5G, SemiCloud, silicon platform),HCL Software and IP-led offerings (commercial apps, platforms like Career Shaper, automation/IP),
              DXC TECHNOLOGYUnited StatesPublic CompanyGlobal Infrastructure Services,Consulting & Engineering Services,Insurance Software & Services,
              WIPROIndiaPublic CompanyCore application services (development, maintenance, integration),Cloud & infrastructure services,Consulting & digital transformation,

              RIGNET

              RigNet is a private telecommunications company founded in 2000 and headquartered in the United States, with 658 employees.

              KPN

              KPN is a Dutch public telecommunications company founded in 1881, operating with 9,293 employees.

              SIFY TECHNOLOGIES LIMITED

              Sify Technologies Limited is an Indian public company founded in 1995, employing 1,047 people in the technology sector.

              GENPACT

              Genpact is a Bermuda-based public company founded in 1997, operating with 145,000 employees globally.

              PCCW

              PCCW is a Hong Kong public company founded in 1925, operating with 14,600 employees.

              TURK TELEKOM

              Turk Telekom is a Turkish public telecommunications company founded in 1840, employing 31,076 people.

              ALLSTREAM INC.

              Allstream Inc. is a Canadian private telecommunications company founded in 1980, with 3,488 employees.

              BHARTI AIRTEL LIMITED

              Bharti Airtel Limited is an Indian public telecommunications company founded in 1995, operating with 28,730 employees.

              BROADSOFT

              BroadSoft is a United States-based private software company founded in 1998, with 1,733 employees.

              CANON INC

              Canon Inc. is a Japanese public company founded in 1933, employing 165,547 people globally.

              FIRSTSOURCE

              FirstSource is an Indian public company founded in 2000, employing 33,592 people in business process services.

              IBM

              IBM is a United States-based public technology company founded in 1911, operating with 264,300 employees worldwide.

              ACCENTURE

              Accenture is an Ireland-based public consulting and technology company founded in 1951, with 799,000 employees globally.

              MICROSOFT

              Microsoft is a United States-based public software and technology company founded in 1975, employing 228,000 people worldwide.

              CISCO

              Cisco is a United States-based public networking technology company founded in 1984, with 86,200 employees.

              FUJITSU

              Fujitsu is a Japanese public information technology company founded in 1935, employing 99,203 people globally.

              GOOGLE

              Google is a United States-based public technology and internet company founded in 1998, with 194,668 employees worldwide.

              INFOSYS

              Infosys is an Indian public information technology services company founded in 1981, employing 328,594 people globally.

              CAPGEMINI

              Capgemini is a French public consulting and technology services company founded in 1967, with 423,405 employees worldwide.

              COGNIZANT

              Cognizant is a United States-based public information technology services company founded in 1988, employing 357,600 people globally.

              NOKIA

              Nokia is a Finnish public telecommunications and technology company founded in 1865, with 78,005 employees.

              KYNDRYL

              Kyndryl is a United States-based public information technology services company founded in 2020, employing 72,000 people.

              HCL TECHNOLOGIES

              HCL Technologies is an Indian public information technology services company founded in 1976.

              DXC TECHNOLOGY

              DXC Technology is a United States-based public information technology services company founded in 1959, with 115,000 employees.

              WIPRO

              Wipro is an Indian public information technology services company founded in 1945, employing 240,000 people globally.

              Reasons to Buy this Report

              • Strategic Market Sizing : Obtain precise US market valuation and growth projections to benchmark competitive positioning, allocate R&D budgets, and identify expansion opportunities within the high-growth managed services segment.
              • Segment & Vertical Analysis : Understand which US industries (finance, healthcare, retail, manufacturing) are driving managed services adoption, enabling targeted go-to-market strategies and customer acquisition focused on high-potential verticals.
              • Competitive Intelligence : Analyze the US competitive landscape, identify key MSP players, service differentiation strategies, and market consolidation trends to inform partnership, acquisition, or competitive positioning decisions.
              • Investment & Funding Decisions : Leverage validated market data and CAGR forecasts to support investment theses, secure venture capital or private equity funding, and justify expansion into the US managed services market.
              • Service Portfolio Development : Identify emerging service categories (AI-driven monitoring, security integration, multi-cloud management) gaining traction in the US market to guide product development and service innovation roadmaps.

              Frequently asked questions

              What is the current size of Canada's Managed Services Market?

              Canada's Managed Services Market is estimated at USD 28,554.7 million in 2026.

              What is the projected size of Canada's Managed Services Market by 2031?

              Canada's Managed Services Market is projected to reach USD 33,739.1 million by 2031.

              What is the CAGR for Canada's Managed Services Market?

              Canada's Managed Services Market is expected to grow at a compound annual growth rate (CAGR) of 7.1% from 2026 to 2031.

              Which industries are driving Canada's Managed Services Market growth?

              Canada's financial services, healthcare, and manufacturing sectors are primary drivers of managed services adoption due to regulatory compliance and operational efficiency requirements.

              What services are most in-demand in Canada's Managed Services Market?

              Cloud migration services, security operations centers (SOCs), and hybrid infrastructure management solutions are experiencing accelerated demand in Canada between 2026 and 2031.

              RESEARCH METHODOLOGY

              Secondary research was conducted to collect information useful for this technical, market-oriented, and commercial study of the managed services market. The next step involved validating these findings, assumptions, and sizing with industry experts across the value chain using primary research. Different approaches, including top-down and bottom-up methods, were employed to estimate the total market size. After that, the market breakup and data triangulation procedures were used to estimate the market size of the segments and subsegments of the managed services market.

              Secondary Research

              During the secondary research process, various secondary sources were consulted to identify and collect information relevant to the study. The secondary sources included annual reports, press releases, investor presentations of mobile forensics vendors, forums, certified publications, and whitepapers. The secondary research was mainly used to obtain key information about the industry’s supply chain, the total pool of key players, market classification and segmentation according to industry trends to the bottom-most level, regional markets, and key developments from both market- and technology-oriented perspectives, all of which were further validated by primary sources.

              Primary Research

              In the primary research process, various primary sources from both the supply and demand sides were interviewed to obtain qualitative and quantitative information for this report. The primary sources from the supply side included various industry experts, including chief executive officers (CEOs), vice presidents (VPs), marketing directors, technology and innovation directors, and related key executives from various key companies and organizations operating in the managed services market.

              In the market engineering process, top-down and bottom-up approaches were extensively used, along with several data triangulation methods, to perform market estimation and forecasting for the overall market segments and subsegments listed in this report. Extensive qualitative and quantitative analysis was performed on the complete market engineering process to list key information/insights throughout the report.

              After the complete market engineering process (including calculations for market statistics, market breakups, market size estimations, market forecasts, and data triangulation), extensive primary research was conducted to gather information and verify & validate the critical numbers arrived at. The primary research was also conducted to identify the segmentation types, industry trends, competitive landscape of managed services market players, and key market dynamics, such as drivers, restraints, opportunities, challenges, and key strategies.

              Following is the breakup of the primary study:

              Managed Services Market Size, and Share

              Note: Tier 1 companies receive revenues higher than USD 10 billion; Tier 2 companies' revenues range between USD 1 and 10 billion; and Tier 3 companies' revenues range between USD 500 million and USD 1 billion.
              Other designations include sales, marketing, and product managers.
              Source: Industry Experts

              To know about the assumptions considered for the study, download the pdf brochure

              Market Size Estimation

              Top-down and bottom-up approaches were employed to estimate and validate the size of the managed services market, as well as the size of various dependent sub-segments within the overall managed services market. The research methodology used to estimate the market size includes the following details: critical players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure involved studying the annual and financial reports of the top market players, and extensive interviews were conducted with key industry leaders, including CEOs, VPs, directors, and marketing executives, to gather valuable insights.

              All percentage splits and breakdowns were determined using secondary sources and verified through primary sources. All possible parameters that affect the market covered in this research study were accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data. This data was consolidated and added to detailed inputs and analysis from MarketsandMarkets.

              Managed Services Market: Top-Down and Bottom-Up Approach

              Managed Services Market Top Down and Bottom Up Approach

              Data Triangulation

              The market was split into several segments and subsegments after arriving at the overall market size using the market size estimation processes explained above. The data triangulation and market breakup procedures were employed, wherever applicable, to complete the overall market engineering process and arrive at the exact statistics of each market segment and subsegment. The data was triangulated by studying various factors and trends from both the demand and supply sides.

              Market Definition

              Managed services refer to the outsourcing of enterprise IT management, monitoring, maintenance, and support functions to specialized third-party providers under predefined service-level agreements (SLAs). These services help organizations improve operational efficiency, strengthen cybersecurity, reduce IT complexity, and ensure the continuous availability of critical business systems. Managed service providers deliver services across infrastructure and data center management, network operations, managed security, communication and collaboration, mobility, and information management. The increasing adoption of hybrid IT environments, cloud computing, AI-driven monitoring, and automation technologies is accelerating enterprises' reliance on managed services. Organizations across BFSI, telecom, healthcare, manufacturing, retail, and government sectors increasingly adopt managed services to optimize IT performance, reduce operational costs, improve scalability, and access specialized technical expertise while supporting digital transformation and business continuity initiatives.

              The managed services market is structured across multiple segmentation layers to reflect evolving enterprise outsourcing requirements and operational priorities. By service type, the market includes managed IT infrastructure services, managed network services, managed security services, managed communication & collaboration services, managed information services, and managed mobility services. Deployment modes include on-premises and cloud-based managed services, with cloud deployment gaining strong adoption due to scalability, automation, centralized management, and improved remote service delivery efficiency. By organization size, the market covers large enterprises and SMEs, as organizations increasingly outsource IT management to improve cost efficiency, access specialized expertise, and manage complex digital infrastructure environments. By vertical, the market includes BFSI, telecommunications, technology (IT & ITeS), healthcare & life sciences, retail & consumer goods, manufacturing, government & public sector, energy & utilities, media & entertainment, and others. Among these verticals, BFSI, telecom, and technology account for significant market adoption due to increasing cybersecurity investments, complex multi-cloud environments, large-scale network management requirements, and continuous demand for high service uptime and digital infrastructure optimization.

              Key Stakeholders

              • Managed Service Providers
              • Managed Network Security Service Provider
              • Managed Mobility Service Provider
              • Managed IT Infrastructure & Data Center Service Provider
              • Managed Information Service Provider
              • Managed Communication & Collaboration Service Provider

              Report Objectives

              • To define, describe, and forecast the managed service market based on service type, organization size, deployment type, vertical, and region
              • To forecast the market size of the five major regional segments: North America, Europe, Asia Pacific, the Middle East & Africa, and Latin America
              • To strategically analyze the market subsegments with respect to individual growth trends, prospects, and contributions to the total market
              • To provide detailed information related to the major factors influencing market growth (drivers, restraints, opportunities, and challenges)
              • To strategically analyze macro and micro markets with respect to growth trends, prospects, and their contribution to the overall market
              • To analyze industry trends, patents and innovations, and pricing data related to the market
              • To analyze the opportunities in the market for stakeholders and provide details of the competitive landscape for major players
              • To profile key players in the market and comprehensively analyze their market share/ranking and core competencies
              • To track and analyze competitive developments, such as mergers & acquisitions, product developments, and partnerships & collaborations in the market

              Available customizations:

              With the given market data, MarketsandMarkets offers customizations based on company-specific needs. The following customization options are available for the report:

              Geographic Analysis

              • Further breakup of the Asia Pacific market into countries contributes to the rest of the regional market size.

              • Further breakup of the North American market into countries contributes to the rest of the regional market size.

              • Further breakup of the Latin American market into countries contributing to the rest of the regional market size

              • Further breakup of the Middle East & African market into countries contributing to the rest of the regional market size

              • Further breakup of the European market into countries contributes to the rest of the regional market size

              Company Information

              • Detailed analysis and profiling of additional market players (up to 5)

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