Here are relevant reports on : voice-of-customer-solution-market
-
Voice Analytics Market by Component (Solution and Services), Application (Sentiment Analysis, Sales and Marketing Management, and Call Monitoring), Deployment Model, Organization Size, Vertical, and Region - Global Forecast to 2024
The voice analytics market size is expected to grow from USD 657 million in 2019 to USD 1,597 million by 2024, at a Compound Annual Growth Rate (CAGR) of 19.4% during the forecast period. Some of the major solution providers of voice analytics market are Verint Systems (US), NICE (Israel), Avaya (US), ThoughtSpot (US), Uniphore (India), Calabrio (US), Talkdesk (US), RankMiner (US), VoiceBase (US), Beyond Verbal (Israel), VoiceSense (Israel), SESTEK (Turkey), audEERING (Germany), Invoca (US), and Xdroid (Hungary). The study includes an in-depth competitive analysis of these key players in the voice analytics market with their company profiles, recent developments, and key market strategies.
- Published: July 2019
- Price: $ 4950
- TOC Available:
-
Out of Band Authentication Market by Component (Solution (Hardware, Software), Service), Authentication Channel (SMS, Email, Push Notification Voice, Token-Based, Others), Deployment Type, Organization Size, Vertical, and Region - Global forecast to 2023
The Out of Band Authentication (OOBA) market is expected to grow from USD 533 million in 2018 to USD 1,532 million by 2023, at a Compound Annual Growth Rate (CAGR) of 23.5% during the forecast period. The growing need for frictionless OOBA solutions among organizations, stringent data protection regulations for information security, increasing instances and sophistication of authentication-related frauds and data breaches, and growing adoption of digital payment modes are the main drivers of the OOBA market. The OOBA market is segmented by component (solutions and services), authentication channels, deployment type, organization size, vertical, and region. The OOBA market by solution includes both hardware-based and software-based solutions. The software solution segment in the OOBA solution market is expected to have the largest market size, during the forecast period. The market for services segment is growing as the individuals, Small and Medium-sized Enterprises (SMEs), and large enterprises are concerned about securing user authentication. The support and maintenance services segment is expected to have the highest market share due to the need to solve any technical issue and avoid breakdown time.
- Published: March 2019
- Price: $ 4950
- TOC Available:
-
Interactive Voice Response Market by Technology (Touch-Tone and Speech), Deployment (Cloud and on Premise), Vertical (BFSI, Pharma and Healthcare, ITES), Organization Size, Solution, Service, And Geography - Global Forecast to 2023
The overall interactive voice response market is projected to exhibit a lucrative growth potential between 2017 and 2023. The interactive voice response (IVR) market was valued at USD 3.73 Billion in 2017 and is expected to reach USD 5.54 Billion by 2023, at a CAGR of 6.83% during the forecast period. The growth of the IVR market is attributed to the increasing integration of advanced technologies and rise in the cloud-based services that meet the industry standards for the IVR systems. The key market players in the North America are inContact Inc. (US), Nuance Communications, Inc. (US), Convergys Corporation (US), Avaya Inc. (US), Cisco Systems, Inc. (US), AT&T Inc. (US), West Corporation (US), Genesys Telecommunication Laboratories, Inc. (US), Verizon Communications Inc. (US), and 24/7 Customer, Inc. (US).
- Published: September 2017
- Price: $ 4950
- TOC Available:
-
Voice over WLAN Market by Solution (Hardware, And Services), Application (Unified Communication & Collaboration, Security & Emergency Alarms), End-User, & Geography - Global Forecast to 2022
The voice over WLAN market was valued at USD 15.01 Billion in 2015 and is expected to reach USD 34.68 Billion by 2022, at a CAGR of 11.65% during the forecast period. The ability of the voice over WLAN system to convert calls made to a private branch exchange (PBX) into data format, with the help of an efficient and low-cost wired or wireless LAN infrastructure, is a driving factor for this market. Key players in this market focus on strategic partnerships, acquisitions, agreements, and new product launches to increase their revenue. Aruba Networks, Inc., a global provider of enterprise mobility solutions and network equipment, mainly focuses on new product development and expansion of existing products.
- Published: October 2016
- Price: $ 4950
- TOC Available:
-
Digital Transformation Market by Solution (Customer Experience, Process Automation Platform), Services (Application and Infrastructure Modernization), Transformation Focus Area (Financial, Operational, Workforce Transformation) - Global Forecast to 2031
The digital transformation market is growing quickly, with a market size expected to increase from about USD 1.11 trillion in 2025 to USD 1.86 trillion by 2031, with a CAGR of 9.1%. The leading companies in the digital transformation market include Microsoft (US), IBM (US), SAP (Germany), Oracle (US), Google (US), Salesforce (US), HPE (US), Adobe (US), AWS (US), HCLTech (India), EY (UK), Cognizant (US), Accenture (Ireland), and Broadcom (US).
- Published: September 2025
- Price: $ 4950
- TOC Available:
-
AI in Fintech Market by Component (Solution, Service), Application Area (Virtual Assistant, Business Analytics & Reporting, Customer Behavioral Analytics), Deployment Mode (Cloud, On-Premises), and Region - Global forecast to 2022
The AI in Fintech market size is expected to grow from USD 959.3 Million in 2016 to USD 7,305.6 Million by 2022, at a Compound Annual Growth Rate (CAGR) of 40.4%. The AI in Fintech market report encompasses the competitive landscape, which presents the positioning of the 25 key AI in Fintech vendors, based on their product offerings and business strategies. Some of the major vendors are Microsoft (Washington, US), Google (California, US), Salesforce.com (California, US), IBM (New York, US), Intel (California, US), Amazon Web Services (Washington, US), Inbenta Technologies (California, US), IPsoft (New York, US), Nuance Communications (Massachusetts, US), and ComplyAdvantage.com (New York, US).
- Published: September 2017
- Price: $ 4950
- TOC Available:
-
Artificial Intelligence in Retail Market by Solution (Personalized Product Recommendation, Visual Search, Virtual Stores, Virtual Customer Assistant, CRM), Type (Generative AI, Other AI), End-user (Online, Offline) - Global Forecast to 2030
The AI in retail market is projected to reach USD 164.74 billion by 2030, at a CAGR of 32.0% during the forecast period. Microsoft (US), IBM (US), Google (US), Amazon (US), Oracle (US), Salesforce (US), NVIDIA (US), SAP (Germany), ServiceNow (US), Accenture (Ireland), Infosys (India), Alibaba (China), Intel (US), AMD (US), Fujitsu (Japan), Capgemini (France), TCS (India), Talkdesk (US), Symphony AI (US), Bloomreach (US), C3.AI (US), Visenze (Singapore), Pathr.ai (US), Vue.AI (US), Nextail (Spain), Daisy Intelligence (Canada), Cresta (US), Mason (US), Syte (Israel), Trax (Singapore), Feedzai (US), and Shopic (Israel).
- Published: January 2025
- Price: $ 4950
- TOC Available:
-
Service Analytics Market by Business Application (Customer Service Analytics, Field Service Analytics, and IT Service Analytics), Component (Solution and Services), Deployment Model, Organization Size, Industry, and Region - Global Forecast to 2023
The service analytics market is expected to grow from USD 546.4 million in 2018 to USD 1,056.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 14.1% during the forecast period. Factors, such as the rise in the need for constant and effective interaction with customers to ensure prompt and proficient services and competitive pressure to become more data-driven are expected to drive the growth of the global service analytics market. Vendors providing service analytics software and services include Oracle (US), Salesforce (US), ServiceNow (US), SAP (Germany), SAS (US), Tableau (US), Microsoft (US), ClickSoftware (US), Centina Systems (US), Paskon (US), Numerify (US), Field Squared (US), Helpshift (US), Aureus Analytics (Singapore), NetEnrich (US), BlueFletch (US), mobi corp (US), DataHero (US), Agile CRM (US), Sisense (US), and MicroStrategy (US).
- Published: September 2018
- Price: $ 4950
- TOC Available:
-
Financial Analytics Market by Solution (Financial Functions Analytics and Financial Market Analytics), Application (Wealth Management, Transaction Monitoring, and Customer Management), and Industry Vertical - Global Forecast to 2023
The global market size of the financial analytics market is expected to grow from USD 6.9 billion in 2018 to USD 11.4 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 10.7% during the forecast period. The demand for financial analytics solutions is expected to have driven by the increasing demand for reducing planning and budgeting cycles, rising digital transformation, increasing use of technologies, and growing focus on improving customer experience and emphasis on cost reduction. To improve financial performance, organizations are looking for greater visibility into costs, resources, and performance. Financial analytics solutions offer improved speed and agility through automated planning, budgeting, and forecasting. The adoption of these solutions provides better insights into financial efficiency measures, operational Key Performance Indicators (KPIs), and product and customer profitability. These dynamic planning and budgeting platforms enable business users to adapt to changing budgeting and planning policies with minimal impact on budgeting timelines. Major vendors offering financial analytics solutions globally include Oracle (US), IBM (US), Teradata (US), TIBCO Software (US), SAP (Germany), SAS Institute (US), Alteryx (US), Qlik (US), FICO (US), GoodData (US), Birst (US), Google (US), Information Builders (US), Zoho Corporation (US), and Domo (US). The study includes an in-depth competitive analysis of the key players in the financial analytics market, along with their company profiles, recent developments, and key market strategies.
- Published: March 2019
- Price: $ 4950
- TOC Available:
-
Audience Analytics Market by Solution, Service (Professional and Managed), Application (Sales and Marketing Management, Customer Experience Management, and Competitive Intelligence), Organization Size, Vertical, and Region - Global Forecast to 2023
The audience analytics market size is expected to grow from USD 3.61 billion in 2018 to USD 6.30 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 11.8% during the forecast period. The demand for audience analytics solution and services is expected to be driven by several factors, such as the increasing user engagement on the digital platform, the growing focus on the competitive intelligence, and the rising need to improve the audience experience. The major vendors providing audience analytics solutions and services include comScore (US), Adobe (US), Oracle (US), IBM (US), Google (US), Unifi Software (US), SAS (US), Akamai (US), Cxense (Norway), NetBase Solutions (US), Cadreon (US), Socialbakers (Czech Republic), Crimson Hexagon (US), Quividi (France), 3DiVi (US), Flytxt (Netherlands), Telmar (US), StoryFit (US), Brandchats (Spain), Verto Analytics (US), AnalyticsOwl (US), Verimatrix (US), Brandwatch (UK), Sightcorp (Netherlands), and Lotame Solutions (US).
- Published: July 2018
- Price: $ 4950
- TOC Available:
Records 11 to 20 of 50
