Here are relevant reports on : customer-relationship-management-crm-software-market
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Telecom IT Services Market by Solutions (CRM, Mobile Commerce, Enterprise Mobility, Network Management, Supply Chain Management, OSS BSS and Others) - Global Forecasts to 2019
Telecom IT Services market to grow from $67.38 billion in 2014 to $233.05 billion in 2019 at a CAGR of 28.2% during the forecast period. Telecom operators can gain competitive advantage by employing IT services to discover their customer behavior patterns and their usage. IT services also enable operators to deliver its services to the end users in an efficient and effective way with the desired quality of service as expected by customer enhancing the customer experience thereby driving the customer loyalty.
- Published: August 2014
- Price: $ 4950
- TOC Available:
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Partner Relationship Management Market by Component (Solutions (Engage, Collaborate, and Manage) and Services (managed and training, consulting, and integration)), Deployment Type, Organization Size, Vertical, and Region - Global Forecast to 2026
The Partner Relationship Management Market is expected to grow from USD “Old” to USD 1,997 million by 2026, at a CAGR of 13.8% during the forecast period. The major players in the PRM market are Allbound (US), Channeltivity (US), Oracle (US), Salesforce (US), Impartner (US), LogicBay (US), Magentrix (Canada), ZINFI Technologies (US), Zift Solutions (US), Mindmatrix (US), PartnerStack (Canada), ChannelXperts (Germany), Creatio (US), AppDirect (US), Webinfinity (US), PartnerPortal.io (Canada), Kiflo (France), Crossbeam (US), Everflow (US), Affise (Lithuania), WorkSpan (US), LeadMethod (US), Sharework (France), Agentcis(Australia), and CoSell (US). The study includes an in-depth competitive analysis of key players in the PRM market with their company profiles, recent developments, COVID-19 developments, and key market strategies.
- Published: February 2021
- Price: $ 4950
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NLP in Finance Market by Offering (Software, Services), Application (Customer Service and Support, Risk Management and Fraud Detection, Sentiment Analysis), Technology (Machine Learning, Deep Learning), Vertical and Region - Global Forecast to 2028
The NLP in finance market is projected to reach USD 18.8 billion by 2028 at a compound annual growth rate (CAGR) of 27.6%. Some major players in the NLP in Finance market include Microsoft (US), IBM (US), Google (US), AWS (US), Oracle (US), SAS Institute (US), Qualtrics (US), Baidu (China), Inbenta (US), Basis Technology (US), Nuance Communications (US), Expert.ai (Italy).
- Published: April 2023
- Price: $ 4950
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Healthcare ERP Market by Function (Knowledge Managament Tools, Supply Chain & Logistics,Finance & Billing, Patient Relationship Management), Deployment (On - Premise, Cloud - Based), End User (Hospitals, Clinics, Nursing Homes) - Global Forecasts to 2030
The global Healthcare ERP market size is projected to reach USD 12.0 billion by 2030 from USD 6.9 billion in 2022, at a CAGR of 6.2% during the forecast period. The Healthcare ERP market is mainly driven by factors such as adoption of Application Programming Interfaces (ERP) integrated Electronic Health Records (EHRs) that provide simplicity and ease of healthcare data accessibility, improved patient outcomes increased patient satisfaction, and development in the care quality are propelling the market expansion.
- Published: March 2026
- Price: $ 4950
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Self-Service BI Market by Type (Software, Services), Application (Sales & Marketing Management, Customer Engagement & Analysis, Predictive Asset Maintenance), Business Function, Deployment Model, Vertical, & Region - Global Forecast to 2021
The self-service Business Intelligence (BI) market size is expected to grow from USD 3.61 Billion in 2016 to USD 7.31 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 15.2% during the forecast period. The major growth drivers of the self-service BI market include ease of use for non-technical staff, increasing need for in-depth competitive insights, and expanding volume of business data.
- Published: October 2016
- Price: $ 4950
- TOC Available:
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Field Service Management Market by Solutions (Scheduling, Dispatch & Route Optimization, Work Order Management, Reporting & Analytics, Inventory Management, Customer Management, Service Contract Management, and Other Solutions) - Global Forecast to 2030
The global field service management (FSM) market is expanding rapidly, with a projected market size anticipated to rise from about USD 5.10 billion in 2025 to USD 9.17 billion by 2030, featuring a CAGR of 12.5%. The major players in the field service management market include Oracle (US), Microsoft (US), Salesforce (US), IFS (Sweden), SAP SE (Germany), Infor (US), Trimble (US), Comarch (Poland), OverIT (Italy), PTC (US).
- Published: November 2025
- Price: $ 4950
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Cloud OSS/BSS Market by OSS (Network Management & Orchestration, Resource Management, Analytics & Assurance, Service Design & Fulfilment), BSS (Billing & Revenue Management, Product Management, Customer Management) - Global Forecast to 2032
The cloud OSS/BSS market size will grow to USD 59.02 billion by 2032 from USD 43.35 billion in 2025, at a CAGR of 4.2% over the forecast period from 2026-2032. The major vendors covered in the Cloud OSS BSS market are Amdocs (US), Salesforce (US), NEC (Japan), Ericsson (Sweden), Oracle (US), Huawei (China), Hewlett-Packard Enterprise (US), Optiva (Canada), Nokia (Finland). These players have incorporated various organic and inorganic growth strategies, including collaborations, acquisitions, product launches, partnerships, agreements, and expansions to strengthen their international footprint and capture a greater share in the cloud OSS BSS market.
- Published: January 2026
- Price: $ 4950
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Telecom Analytics Market by Application (Customer Management, Sales and Marketing Management, Risk and Compliance Management, Workforce management, and Network Management), Component, Deployment, Organization Size, and Region - Global Forecast to 2023
The telecom analytics market size is expected to grow from USD 3.1 billion in 2018 to USD 6.0 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 14.3% during the forecast period. The factors such as the growing need for churn prevention, increasing demand for effective revenue management, and rising attacks and suspicious activities are expected to fuel the market growth. However, the lack of awareness of telecom analytics among telecom operators is expected to restrain the market growth. Moreover, the significance of Private Branch Exchange (PBX) in internal operations, vulnerability of mobile devices, and use of customer and network data analytics to devise the targeted upselling strategy for effective subscriber engagement are expected to create opportunities. The telecom analytics market comprises major solution providers, such as SAP (Germany), Oracle (US), IBM (US), SAS Institute (US), Adobe (US), Cisco (US), Teradata (US), Micro Focus (UK), TIBCO (US), MicroStrategy (US), Tableau (US), Panorama Software (Canada), Qlik (US), OpenText (Canada), Alteryx (US), and Sisense (US). The study includes the in-depth competitive analysis of these key players in the telecom market with their company profiles, recent developments, and key market strategies.
- Published: March 2019
- Price: $ 4950
- TOC Available:
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Outsourced Customer Management Services Analytics Market : Forecast And Analysis (2014–2019)
Customer Managed Services (CMS) analytics is defined as the operation and management of data analysis about a company’s customers and their behavior within the outsourced CMS environment, with a view to utilizing that data to enable better business decisions e.g.
- Published: March 2026
- Price: $ 4950
- TOC Available:
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Vendor Comparison in Customer Self-Service Software – 2017: MnM DIVE Matrix
The report on “Vendor Comparison in Customer Self-Service Software” based on the MnM DIVE methodology, covers the comprehensive study of the key vendors offering solutions for customer self-service software. The report will help stakeholders to analyze detailed information regarding their competitors on the basis of their product offering and business strategy. The report analyses major players that offer customer self-service solutions and outlines the findings and analysis on how well each customer self-service software vendor performs within our criteria.
- Published: March 2017
- Price: $ 4950
- TOC Available:
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