Here are relevant reports on : ai-in-customer-service-and-support-market
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Insights-as-a-Service Market by Application (Revenue Cycle Management, Governance, Risk & Compliance, Customer Life Cycle Management), Type, Deployment Model, Organization Size, Vertical, and Region - Global Forecast to 2021
The Insights-as-a-Service market size is expected to grow from USD 1.16 Billion in 2016 to USD 3.33 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 23.5% during the forecast period. The major drivers of this market include the need for improved customer satisfaction and operational performance.
- Published: December 2016
- Price: $ 4950
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Audience Analytics Market by Solution, Service (Professional and Managed), Application (Sales and Marketing Management, Customer Experience Management, and Competitive Intelligence), Organization Size, Vertical, and Region - Global Forecast to 2023
The audience analytics market size is expected to grow from USD 3.61 billion in 2018 to USD 6.30 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 11.8% during the forecast period. The demand for audience analytics solution and services is expected to be driven by several factors, such as the increasing user engagement on the digital platform, the growing focus on the competitive intelligence, and the rising need to improve the audience experience. The major vendors providing audience analytics solutions and services include comScore (US), Adobe (US), Oracle (US), IBM (US), Google (US), Unifi Software (US), SAS (US), Akamai (US), Cxense (Norway), NetBase Solutions (US), Cadreon (US), Socialbakers (Czech Republic), Crimson Hexagon (US), Quividi (France), 3DiVi (US), Flytxt (Netherlands), Telmar (US), StoryFit (US), Brandchats (Spain), Verto Analytics (US), AnalyticsOwl (US), Verimatrix (US), Brandwatch (UK), Sightcorp (Netherlands), and Lotame Solutions (US).
- Published: July 2018
- Price: $ 4950
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Crowd Analytics Market by Component (Solution, Service), Application (Customer Management, Marketing Campaign Measurement, Market Forecasting, Pricing Analytics), Deployment Mode, Organization Size, Vertical, and Region - Global Forecast to 2021
The crowd analytics market size is expected to grow from 385.1 Million in 2016 to 1,142.5 Million by 2021, at a Compound Annual Growth Rate (CAGR) of 24.3% during the forecast period. The major growth drivers of the crowd analytics market include the need to install new and advanced surveillance systems and the growing need for business intelligence solutions.
- Published: November 2016
- Price: $ 4950
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Internet of Things (IoT) in Retail Market by Platform (Device Management and Application Enablement), Hardware, Service, Application (Smart Shelf, Asset Management, Customer Experience Management, and Geomarketing), and Region - Global Forecast to 2025
The Internet of Things (IoT) in Retail Market is expected to grow from USD 14.5 billion in 2020 to USD 35.5 billion by 2025, at a CAGR of 19.6% during the forecast period. Major market players include Cisco (US), IBM (US), Intel (US), Microsoft (US), PTC (US), Huawei (China), Sierra Wireless (Canada), AWS (US), SAP (Germany), Software AG (Germany), Bosch.IO (Germany), Google (US), NEC Corporation (Japan), Oracle (US), AT&T (US), Vodafone (UK), Happiest Minds (India), Telit (UK), and Allerin (India).
- Published: March 2020
- Price: $ 4950
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Cloud OSS/BSS Market by OSS (Network Management & Orchestration, Resource Management, Analytics & Assurance, Service Design & Fulfilment), BSS (Billing & Revenue Management, Product Management, Customer Management) - Global Forecast to 2032
The global cloud OSS/BSS market size will grow to USD 59.02 billion by 2032 from USD 43.35 billion in 2025, at a CAGR of 4.2% over the forecast period from 2026-2032. The major vendors covered in the Cloud OSS BSS market are Amdocs (US), Salesforce (US), NEC (Japan), Ericsson (Sweden), Oracle (US), Huawei (China), Hewlett-Packard Enterprise (US), Optiva (Canada), Nokia (Finland). These players have incorporated various organic and inorganic growth strategies, including collaborations, acquisitions, product launches, partnerships, agreements, and expansions to strengthen their international footprint and capture a greater share in the cloud OSS BSS market.
- Published: January 2026
- Price: $ 4950
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Mobile BPM Market by Solution, Service (Maintenance & Support, Integration & Design, Consulting, and Others), End User (SMBs and Enterprises), Vertical, Deployment Model (Public, Private, Hybrid), and Region - Global Forecast to 2020
The mobile BPM market is expected to grow from USD 1.18 Billion in 2015 to USD 3.26 Billion by 2020, at a CAGR of 22.5% from 2015 to 2020. Mobile technologies provide real-time access to business process management (BPM) processes from remote locations. By extending existing processes to mobile workforces, enterprises can significantly improve business responsiveness, increase productivity, and improve processing times.
- Published: February 2016
- Price: $ 4950
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Application Platform Market by Software (Application Platform & Transaction Processing Monitor), Service (Deployment & Integration, Support & Maintenance, & Managed), Deployment (aPaaS & On-Premises), Organization Size, & Region - Global Forecast to 2023
The global application platform market was valued at USD 8.48 Billion in 2017 and is expected to reach USD 11.69 Billion by 2023, at a Compound Annual Growth Rate (CAGR) of 5.4% during the forecast period. The base year considered for this study is 2017, and the forecast period is 2018–2023. The major players in the application platform market includes IBM (US), Oracle (US), SAP (Germany), NEC (Japan), Microsoft (US), Micro Focus (UK), Fujitsu (Japan), Hitachi (Japan), Adobe (US), HPE (US), Huawei (China), and Red Hat (US). The other players include Akamai (US), GigaSpaces (US), Caucho (US), Apache Tomcat, TmaxSoft (US), Nastel Technologies (US), Navisite (US), Rogue Wave Software (US), 4D Technologies (France), NGINX (US), Mendix (US), Kony (US), and Betty Blocks (Netherlands).
- Published: May 2018
- Price: $ 4950
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Multichannel Campaign Management Market by Software, by Service (Consulting, Training and Support, System Implementation and Integration), by End Users (Advertisers, Publishers, Enterprise), Vertical and Region - Market Forecasts and Analysis (2014 - 2019)
The multichannel campaign management is extensively used in a wide range of verticals such as retail, BFSI, pharmaceuticals and healthcare, transportation, travel and tourism, telecomand IT, media and entertainment, and other verticals. The multichannel campaign management platforms are being rapidly deployed on-demand and this type of deployment is expected to grow faster than on-premise deployment from 2014 to 2019.The multichannel campaign management market is expected to grow from $1.13 billion in 2014 to $2.70 billion by 2019 at a Compound Annual Growth Rate (CAGR) of 19.0% from 2014 to 2019.
- Published: September 2014
- Price: $ 4950
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Patch Management Market by Component (Patch Management Software and Services), Service (Consulting, Support & Integration), Deployment (Cloud and On-Premises), Vertical (BFSI, Government & Defense, IT & Telecom), and Region - Global Forecast to 2024
The global patch management market size is expected to grow USD 979 million by 2024, at a Compound Annual Growth Rate (CAGR) of 10.7% during the forecast period. The major vendors in the patch management market are IBM (US), Microsoft (US), Symantec (US), Micro Focus (UK), Qualys (US), SolarWinds (US), Ivanti (US), ManageEngine (US), ConnectWise (US), Avast (Czech Republic), Automox (US), GFI Software (US), Jamf (US), Chef Software (US), and SysAid Technologies (Israel).
- Published: August 2019
- Price: $ 4950
- TOC Available:
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Cloud Storage Market by Storage Type (File Storage, Object Storage, Block Storage), Service (Training & Consulting, Integration & Implementation, Support & Maintenance), Application (Backup & Recovery, Data Archiving) – Global Forecast to 2031
The cloud storage market will reach USD 380.15 billion by 2031 from USD 172.97 billion in 2026, at a CAGR of 17.1% during 2026–2031. Major companies operating in the cloud storage market include Amazon Web Services (US), Microsoft (US), Google (US), Alibaba Cloud (China), Oracle (US), IBM (US), Rackspace Technology (US), Tencent Cloud (China), and Huawei Cloud (China).
- Published: April 2026
- Price: $ 4950
- TOC Available:
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