Here are relevant reports on : customer-journey-orchestration-market
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AI for Customer Service Market by Product Type (AI Agents, Recommendation Systems (Knowledge Base Platforms), Workflow Automation (RPA, CRM Automation), Content Generation, Customer Journey Analytics, Service Quality Management) - Global Forecast to 2030
The AI for customer service market is projected to reach USD 47.82 billion by 2030, at a CAGR of 25.8% during the forecast period. Some major players in the AI for customer service Market include Microsoft (US), IBM (US), Google (US), AWS (US), Salesforce (US), Atlassian (Australia), ServiceNow (US), SAP (Germany), Zendesk (US), Sprinklr (US), OpenAI (US), Aisera (US), UiPath (US), HubSpot (US), NICE (Israel), Intercom (US),Qualtrics (US), Freshworks (US), LivePerson (US), HelpShift (US), Yellow.ai (US), Cogito (US), SmartAction (US), Talkdesk (US), Five9 (US), RingCentral (US), Nextiva (US), Kore.ai (US), Dynamic Yield (US), Jio Haptik (India), Oracle (US), Afiniti (Bermuda), Kommunicate (US), Help Scout (US), Gorgias (US), Atera (Israel), Ada (US), Kustomer (US), Levity (Germany), Cognigy (Germany), Engageware (US), Netomi (US), Level AI (US), Sybill AI (US), OneAI (US), Brainfish (Australia), SentiSum (England), Balto (US), Tovie AI (UK), Guru (US), Tidio (US), Quiq (US), Aircall (US), OneReach.ai (US), Cresta (US), Deepdesk (Netherlands), Front (US), Fullview (Denmark), Crescendo AI (US), Gridspace (US).
- Published: February 2025
- Price: $ 4950
- TOC Available:
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Customer Journey Analytics Market by Component, Organization Size, Deployment Mode, Data Source, Application (Campaign Management & Product Management), Vertical (BFSI, Retail & eCommerce, & Telecommunications and IT), and Region - Global Forecast to 2026
The global customer journey analytics market size to grow from 8.3 billion in 2020 to USD 25.1 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 20.3% during the forecast period. Major vendors in the global customer journey analytics market include include Oracle (US), Adobe (US), Salesforce (US), NICE (US), SAP (Germany), Microsoft (US), Google (US), Genesys (US), Cisco (US), Teradata (US), Alterian (US), [24]7.ai (US), Pointillist (US), BryterCX (US), inQuba (South Africa), Kitewheel (US), Verint (US), Thunderhead (UK), Servion (India), CallMiner (US), NGDATA (Belgium), Acoustic (US), FirstHive (US), CaliberMind (US), Amperity (US), and Cerebri AI (US).
- Published: March 2021
- Price: $ 4950
- TOC Available:
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Workflow Orchestration Market by Type (Cloud Orchestration, Data Center Orchestration, Business Process Orchestration, and Security Orchestration), Organization Size (SMEs and Large Enterprises), Vertical, and Region - Global Forecast to 2022
The workflow orchestration market is projected to grow from USD 13.81 Billion in 2017 to USD 50.82 Billion by 2022, at a CAGR of 29.8% during the forecast period. The adoption of workflow orchestration by organizations to improve operational efficiency, productivity levels, and business outcomes is one of the most significant factors projected to drive the growth of the workflow orchestration market. Digital transformation of organizations and the need to streamline business processes will offer lucrative growth opportunities to workflow orchestration providers in the near future. Key players operating in the workflow orchestration market include Microsoft (US), IBM (US), Cisco Systems (US), Oracle (US), VMware (US), CA Technologies (US), Arvato AG (Germany), BMC Software (US), ServiceNow (US), Micro Focus (UK), Dalet SA (France), and Ayehu Software Technologies (US).
- Published: February 2018
- Price: $ 4950
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Cloud OSS/BSS Market by OSS (Network Management & Orchestration, Resource Management, Analytics & Assurance, Service Design & Fulfilment), BSS (Billing & Revenue Management, Product Management, Customer Management) - Global Forecast to 2032
The cloud OSS/BSS market size will grow to USD 59.02 billion by 2032 from USD 43.35 billion in 2025, at a CAGR of 4.2% over the forecast period from 2026-2032. The major vendors covered in the Cloud OSS BSS market are Amdocs (US), Salesforce (US), NEC (Japan), Ericsson (Sweden), Oracle (US), Huawei (China), Hewlett-Packard Enterprise (US), Optiva (Canada), Nokia (Finland). These players have incorporated various organic and inorganic growth strategies, including collaborations, acquisitions, product launches, partnerships, agreements, and expansions to strengthen their international footprint and capture a greater share in the cloud OSS BSS market.
- Published: January 2026
- Price: $ 4950
- TOC Available:
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AI Orchestration Market by Offering (Agent Orchestration Platforms, Model Serving Tools, Agent Builders, Data Orchestration Platforms), Deployment Model (SaaS, Air-gapped), Application (ITSM, Marketing Automation, Field Services) - Global Forecast to 2030
The global AI orchestration market size is projected to reach USD 30.23 billion by 2030 from USD 11.02 billion in 2025, at a CAGR of 22.3% during the forecast period. The major players in the AI orchestration market include IBM (US), AWS (US), Salesforce (US), Adobe (US), Microsoft (US), SAP (Germany), Google (US), Coforge (India), ServiceNow (US), and UiPath (US).
- Published: October 2025
- Price: $ 4950
- TOC Available:
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Customer Intelligence Platform Market by Component, Application (Customer Data Collection & Management, and Customer Segmentation & Targeting), Deployment Mode, Organization Size, Data Channel, Vertical and Region - Global Forecast to 2027
The customer intelligence platform market size projected to reach USD 7.0 billion by 2027 at a Compound Annual Growth Rate (CAGR) of 29.7% during the forecast period. The major vendors in the customer intelligence platform include IBM (US), Oracle (US), Microsoft (US), Adobe (US), SAS (US), Salesforce (US), Google (US), Accenture (Ireland), Informatica (US), SAP (Germany), Verint (US), Teradata (US), Zeta Global (US), TIBCO (US), NICE (Israel), TransUnion (US), Alida (Canada), Algonomy (US), NetBase Quid (US), NGDATA (Belgium), Zeotap (Germany), ActionIQ (US), Amperity (US), UserIQ (US), Datashift (Belgium), Staircase AI (US), Terminus (US), and Lifesight (Singapore).
- Published: February 2023
- Price: $ 4950
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Behavior Analytics Market by Solutions (User and Entity Behavior, A/B Testing, Heatmap, Feedback & Voice of Customer), Application (Customer Engagement, Brand Promotion, Workforce Optimization, Threat Detection & Prevention) - Global Forecast to 2029
The behavior analytics market is projected to reach 13.4 billion by 2029 at a CAGR of 19.5% during the forecast period. The major vendors covered in the behavior analytics market are Qualtrics (US), OpenText (Canada), Microsoft. (US), Cisco Systems, Inc. (US), IBM (US), Zoho Corporation (India), Oracle (US), Varonis Systems, Inc. (US), Fortinet, Inc. (US), Securonix (US), Teradata (US), Google (US), Adobe (US), SAS Institute (US), Qlik (US), 84.51° (US), Contentsquare (France), Exabeam (US), Clevertap (US), Dtex Systems (US), Mouseflow (US), Gurucul (US), Netspring (US), Visier, Inc. (Canada), Teramind (US), SplashBI (US), Amplitude (US), Prohance (India). These players have adopted various growth strategies, such as partnerships, agreements and collaborations, new product launches, enhancements, and acquisitions to expand their footprint in the behavior analytics market.
- Published: September 2024
- Price: $ 4950
- TOC Available:
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Customer Information System (CIS) Market by Offering (Billing & Revenue Management Software, Meter Data Management Software, Customer Self-service Portals), Application (Service Order Management, Demand Response Analytics) - Global Forecast to 2030
The Customer Information System (CIS) market is projected to reach USD 3.26 billion by 2030. This rapid growth, with a CAGR of 12.8% during the forecast period. The major players in the customer information system market include SAP (Germany), Oracle (US), Minsait (Spain), Hansen Technologies (Australia), Kraken Technologies (UK), Engineering Group (Italy), Gentrack (New Zealand), Itineris (Belgium), and CSG International (US), along with SMEs and startups such as Advanced Utility Systems (Canada), VertexOne (US), Efluid (France), Open Intelligence (US), Cayenta (Canada), Ferranti Computer Systems (Belgium), Tally Group (Australia), Kaluza (UK), Avertra (US), and Cogsdale (Canada).
- Published: March 2025
- Price: $ 4950
- TOC Available:
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Customer Analytics Market by Component, Deployment Mode, Organization Size, Application (Campaign Management, Customer Behavioral Analysis, and Churn Management), Data Source, Industry Vertical, and Region - Global Forecast to 2025
The Customer Analytics Market is expected to grow from USD 10.5 billion in 2020 to USD 24.2 billion by 2025, at a CAGR of 18.2% during the forecast period. Major North American vendors in the customer analytics market are Google (US), Microsoft (US), Adobe (US), SAP (Germany), SAS Institute (US), Teradata (US), Oracle (US), Salesforce (US), Mixpanel (US), Manthan System (India), Second Measure (US), Absolute Data (US), NGData (Belgium), Customer Analytics (US), Neustar (US), NICE Systems (Israel), Segment (US), Calibremind (US), Clarity Insight(US), and Amperity (US).
- Published: April 2020
- Price: $ 4950
- TOC Available:
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Proactive Security Market by Solution (Risk and Vulnerability Management, AMP, Security Analytics, Security Monitoring, Security Orchestration, and Attack Simulation), Service, Organization Size, Industry Vertical, and Region - Global Forecast to 2023
MarketsandMarkets forecasts the global proactive security market size to grow from USD 20.66 billion in 2018 to USD 41.77 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 15.1% during the forecast period. Increasing sophistication of cyberattacks, along with the rising need to meet compliance requirements, are expected to drive the adoption of proactive security solutions for the protection of their sensitive information. Moreover, the SMEs segment is gaining a high traction in the market, as SMEs are more vulnerable to internal and external data breaches. With the adoption of proactive security solutions, organizations can effectively maintain and secure their critical information from data breaches. Proactive security solutions help organizations optimize their security infrastructure, easily manage security vulnerabilities, and control all their security products from a single platform. Major vendors in the proactive security market include IBM (US), Symantec (US), McAfee (US), FireEye (US), Cisco (US), Palo Alto Networks (US), FireMon (US), LogRhythm (US), CyberSponse (US), RSA Security (US), Rapid7 (US), Demisto (US), ThreatConnect (US), Phantom (US), Securonix (US), Corvil (Ireland), Qualys (US), Siemplify (US), Skybox Security (US), Centrify (US), Oracle (US), Swimlane (US), AlienVault (US), Trustwave (US), and Aricent (US).
- Published: July 2018
- Price: $ 4950
- TOC Available:
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