Here are relevant reports on : customer-journey-orchestration-market
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AI for Customer Service Market by Product Type (AI Agents, Recommendation Systems (Knowledge Base Platforms), Workflow Automation (RPA, CRM Automation), Content Generation, Customer Journey Analytics, Service Quality Management) - Global Forecast to 2030
The AI for customer service market is projected to reach USD 47.82 billion by 2030, at a CAGR of 25.8% during the forecast period. Some major players in the AI for customer service Market include Microsoft (US), IBM (US), Google (US), AWS (US), Salesforce (US), Atlassian (Australia), ServiceNow (US), SAP (Germany), Zendesk (US), Sprinklr (US), OpenAI (US), Aisera (US), UiPath (US), HubSpot (US), NICE (Israel), Intercom (US),Qualtrics (US), Freshworks (US), LivePerson (US), HelpShift (US), Yellow.ai (US), Cogito (US), SmartAction (US), Talkdesk (US), Five9 (US), RingCentral (US), Nextiva (US), Kore.ai (US), Dynamic Yield (US), Jio Haptik (India), Oracle (US), Afiniti (Bermuda), Kommunicate (US), Help Scout (US), Gorgias (US), Atera (Israel), Ada (US), Kustomer (US), Levity (Germany), Cognigy (Germany), Engageware (US), Netomi (US), Level AI (US), Sybill AI (US), OneAI (US), Brainfish (Australia), SentiSum (England), Balto (US), Tovie AI (UK), Guru (US), Tidio (US), Quiq (US), Aircall (US), OneReach.ai (US), Cresta (US), Deepdesk (Netherlands), Front (US), Fullview (Denmark), Crescendo AI (US), Gridspace (US).
- Published: February 2025
- Price: $ 4950
- TOC Available:
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Customer Journey Analytics Market by Component, Organization Size, Deployment Mode, Data Source, Application (Campaign Management & Product Management), Vertical (BFSI, Retail & eCommerce, & Telecommunications and IT), and Region - Global Forecast to 2026
The global customer journey analytics market size to grow from 8.3 billion in 2020 to USD 25.1 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 20.3% during the forecast period. Major vendors in the global customer journey analytics market include include Oracle (US), Adobe (US), Salesforce (US), NICE (US), SAP (Germany), Microsoft (US), Google (US), Genesys (US), Cisco (US), Teradata (US), Alterian (US), [24]7.ai (US), Pointillist (US), BryterCX (US), inQuba (South Africa), Kitewheel (US), Verint (US), Thunderhead (UK), Servion (India), CallMiner (US), NGDATA (Belgium), Acoustic (US), FirstHive (US), CaliberMind (US), Amperity (US), and Cerebri AI (US).
- Published: March 2021
- Price: $ 4950
- TOC Available:
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Workflow Orchestration Market by Type (Cloud Orchestration, Data Center Orchestration, Business Process Orchestration, and Security Orchestration), Organization Size (SMEs and Large Enterprises), Vertical, and Region - Global Forecast to 2022
The workflow orchestration market is projected to grow from USD 13.81 Billion in 2017 to USD 50.82 Billion by 2022, at a CAGR of 29.8% during the forecast period. The adoption of workflow orchestration by organizations to improve operational efficiency, productivity levels, and business outcomes is one of the most significant factors projected to drive the growth of the workflow orchestration market. Digital transformation of organizations and the need to streamline business processes will offer lucrative growth opportunities to workflow orchestration providers in the near future. Key players operating in the workflow orchestration market include Microsoft (US), IBM (US), Cisco Systems (US), Oracle (US), VMware (US), CA Technologies (US), Arvato AG (Germany), BMC Software (US), ServiceNow (US), Micro Focus (UK), Dalet SA (France), and Ayehu Software Technologies (US).
- Published: February 2018
- Price: $ 4950
- TOC Available:
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AI Orchestration Market by Offering (Agent Orchestration Platforms, Model Serving Tools, Agent Builders, Data Orchestration Platforms), Deployment Model (SaaS, Air-gapped), Application (ITSM, Marketing Automation, Field Services) - Global Forecast to 2030
The global AI orchestration market size is projected to reach USD 30.23 billion by 2030 from USD 11.02 billion in 2025, at a CAGR of 22.3% during the forecast period. The major players in the AI orchestration market include IBM (US), AWS (US), Salesforce (US), Adobe (US), Microsoft (US), SAP (Germany), Google (US), Coforge (India), ServiceNow (US), and UiPath (US).
- Published: October 2025
- Price: $ 4950
- TOC Available:
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Customer Intelligence Platform Market by Component, Application (Customer Data Collection & Management, and Customer Segmentation & Targeting), Deployment Mode, Organization Size, Data Channel, Vertical and Region - Global Forecast to 2027
The customer intelligence platform market size projected to reach USD 7.0 billion by 2027 at a Compound Annual Growth Rate (CAGR) of 29.7% during the forecast period. The major vendors in the customer intelligence platform include IBM (US), Oracle (US), Microsoft (US), Adobe (US), SAS (US), Salesforce (US), Google (US), Accenture (Ireland), Informatica (US), SAP (Germany), Verint (US), Teradata (US), Zeta Global (US), TIBCO (US), NICE (Israel), TransUnion (US), Alida (Canada), Algonomy (US), NetBase Quid (US), NGDATA (Belgium), Zeotap (Germany), ActionIQ (US), Amperity (US), UserIQ (US), Datashift (Belgium), Staircase AI (US), Terminus (US), and Lifesight (Singapore).
- Published: February 2023
- Price: $ 4950
- TOC Available:
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Behavior Analytics Market by Solutions (User and Entity Behavior, A/B Testing, Heatmap, Feedback & Voice of Customer), Application (Customer Engagement, Brand Promotion, Workforce Optimization, Threat Detection & Prevention) - Global Forecast to 2029
The behavior analytics market is projected to reach 13.4 billion by 2029 at a CAGR of 19.5% during the forecast period. The major vendors covered in the behavior analytics market are Qualtrics (US), OpenText (Canada), Microsoft. (US), Cisco Systems, Inc. (US), IBM (US), Zoho Corporation (India), Oracle (US), Varonis Systems, Inc. (US), Fortinet, Inc. (US), Securonix (US), Teradata (US), Google (US), Adobe (US), SAS Institute (US), Qlik (US), 84.51° (US), Contentsquare (France), Exabeam (US), Clevertap (US), Dtex Systems (US), Mouseflow (US), Gurucul (US), Netspring (US), Visier, Inc. (Canada), Teramind (US), SplashBI (US), Amplitude (US), Prohance (India). These players have adopted various growth strategies, such as partnerships, agreements and collaborations, new product launches, enhancements, and acquisitions to expand their footprint in the behavior analytics market.
- Published: September 2024
- Price: $ 4950
- TOC Available:
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Customer Information System (CIS) Market by Offering (Billing & Revenue Management Software, Meter Data Management Software, Customer Self-service Portals), Application (Service Order Management, Demand Response Analytics) - Global Forecast to 2030
The Customer Information System (CIS) market is projected to reach USD 3.26 billion by 2030. This rapid growth, with a CAGR of 12.8% during the forecast period. The major players in the customer information system market include SAP (Germany), Oracle (US), Minsait (Spain), Hansen Technologies (Australia), Kraken Technologies (UK), Engineering Group (Italy), Gentrack (New Zealand), Itineris (Belgium), and CSG International (US), along with SMEs and startups such as Advanced Utility Systems (Canada), VertexOne (US), Efluid (France), Open Intelligence (US), Cayenta (Canada), Ferranti Computer Systems (Belgium), Tally Group (Australia), Kaluza (UK), Avertra (US), and Cogsdale (Canada).
- Published: March 2025
- Price: $ 4950
- TOC Available:
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Customer Analytics Market by Component, Deployment Mode, Organization Size, Application (Campaign Management, Customer Behavioral Analysis, and Churn Management), Data Source, Industry Vertical, and Region - Global Forecast to 2025
The Customer Analytics Market is expected to grow from USD 10.5 billion in 2020 to USD 24.2 billion by 2025, at a CAGR of 18.2% during the forecast period. Major North American vendors in the customer analytics market are Google (US), Microsoft (US), Adobe (US), SAP (Germany), SAS Institute (US), Teradata (US), Oracle (US), Salesforce (US), Mixpanel (US), Manthan System (India), Second Measure (US), Absolute Data (US), NGData (Belgium), Customer Analytics (US), Neustar (US), NICE Systems (Israel), Segment (US), Calibremind (US), Clarity Insight(US), and Amperity (US).
- Published: April 2020
- Price: $ 4950
- TOC Available:
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Containers as a Service Market by Service Type (Management and Orchestration, Security, Monitoring and Analytics), Deployment Model (Public, Private, Hybrid), Organization Size, Vertical and Region - Global Forecast to 2027
The Containers as a Service Market size is projected to reach USD 5.6 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 22.7% during the forecast period. The major players for CaaS market includes Cisco Systems, Inc. (US), Hewlett Packard Enterprise Company (US), IBM Corporation (US), Huawei Technologies Co., Ltd. (China), Oracle(US), Amazon Web Services (US), Google (US), Microsoft (US), VMWare (US), Docker (US), SUSE (Germany), Red Hat (US), Tata Communications (India), Alibaba Cloud (Singapore), and DXC Technology (US).
- Published: November 2022
- Price: $ 4950
- TOC Available:
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Security Orchestration, Automation and Response (SOAR) Market by Offering (Platform & Solutions, Services), Application (Threat Intelligence, Network Forensics, Compliance), Deployment Mode, Organization Size, Vertical and Region - Global Forecast to 2027
The global Security Orchestration, Automation and Response (SOAR) market size is projected to reach USD 2.3 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 15.8% during the forecast period. Major vendors in the global SOAR market include IBM (US), Cisco (US), Rapid7 (US), Palo Alto Networks (US), Splunk (US), Swimlane (US), Tufin (US), Fortinet (US), ThreatConnect (US), Trellix (US), Sumo Logic (US), Siemplify (US), LogRhythm (US), Resolve (US), Exabeam (US), manageEngine (US), KnowBe4 (US), D3 Security (Canada), Qvine (US), Cyware (US), LogicHub (US), Cyberbit (US), Logsign (Netherland), SIRP (UK), Tines (Ireland).
- Published: July 2022
- Price: $ 4950
- TOC Available:
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