US Patient Engagement Solutions Market
US Patient Engagement Solutions Market by Therapy [Chronic (CVD, Diabetes), Women’s Health], Application (Home & Financial Health), Functionality (Telehealth, E-Prescribing, Scheduling, Billing), End User (Hospital, ASC, Payer, Patient) - Forecast to 2030
OVERVIEW
Source: Secondary Research, Interviews with Experts, MarketsandMarkets Analysis
The US patient engagement solutions market is expected to reach USD 25.01 billion by 2030, from USD 14.55 billion in 2025, with a CAGR of 11.4%. This growth is driven by increased adoption of digital health technologies, a shift toward value-based models and patient-centered care, the prevalence of chronic diseases, and greater use of smartphones, patient portals, and telehealth solutions. Improvements in healthcare IT infrastructure, favorable regulatory policies supporting interoperability, and high demand for remote patient care, personalized care delivery, and enhanced patient experience also fuel market expansion.
KEY TAKEAWAYS
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BY COMPONENTThe services segment is expected to register the highest CAGR of 11.8% during the forecast period.
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BY DELIVERY MODEThe on-premises segment held the largest share of 57.8% of the US patient engagement solutions market in 2024.
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BY APPLICATIONThe health management segment is expected to lead the market during the forecast period.
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BY THERAPEUTIC AREAChronic diseases surpassed other segments in 2024.
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BY FUNCTIONALITYThe telehealth segment is expected to exhibit the fastest growth during the forecast period.
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BY END USERThe providers segment accounted for the largest share of 54.9% of the US patient engagement solutions market in 2024.
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COMPETITIVE LANDSCAPEMcKesson Corporation (US), Oracle Corporation (US), and Epic Systems Corporation (US) are key players in the US patient engagement solutions market, recognized for their extensive product portfolios, robust data integration capabilities, and strong presence across healthcare ecosystems.
The US patient engagement solutions market is growing due to increased investment and funding in digital health infrastructure and the adoption of patient-centric technologies that meet US regulatory and clinical standards. The rising use of cloud-based systems, interoperable patient portals, telehealth, and data-driven engagement tools is improving access to care, personalization, and effectiveness. Additionally, strong collaboration among providers, technology vendors, and payers enables more integrated and scalable solutions to engage patients, support value-based care, and improve patient outcomes.
TRENDS & DISRUPTIONS IMPACTING CUSTOMERS' CUSTOMERS
The US patient engagement solutions market is expanding due to changing federal and state laws on data privacy and interoperability, along with the shift toward value-based care. To improve patient experience, care coordination, and outcomes while staying compliant, providers and payers are increasingly focusing on AI-enabled platforms, interoperable patient portals, telehealth, and remote patient monitoring systems. These trends are disrupting traditional care models and prompting stakeholders to invest in safe, scalable, and data-driven engagement technologies that boost operational efficiency, control costs, and enhance competitiveness within the US healthcare market.
Source: Secondary Research, Interviews with Experts, MarketsandMarkets Analysis
MARKET DYNAMICS
Level
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Shift toward value-based care and patient-centric healthcare models
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High adoption of digital health technologies
Level
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Data privacy and cybersecurity concerns
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Integration challenges with legacy healthcare IT systems
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Growing use of AI and analytics for personalized engagement
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Expansion of remote patient monitoring and chronic care management
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Complex regulatory and compliance environment
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Demonstrating clear ROI for healthcare providers
Source: Secondary Research, Interviews with Experts, MarketsandMarkets Analysis
Driver: Shift toward value-based care and patient-centric healthcare models
The shift toward value-based care and patient-centric healthcare models is a major driver of the US patient engagement solutions market, with providers and payers emphasizing better outcomes, quality of care, and patient satisfaction at lower costs. Value-based reimbursement models encourage the use of digital engagement tools that facilitate communication, care coordination, treatment adherence, and preventive care. As a result, patient engagement solutions are becoming standard practice to support population health management, reduce readmissions, and help healthcare organizations meet quality and performance benchmarks across the US healthcare system.
Restraint: Data privacy and cybersecurity concerns
Cybersecurity and data privacy act as barriers to expanding the patient engagement solutions market in the US because these platforms handle large amounts of sensitive patient health information transmitted digitally. The increasing number of data breaches, cyberattacks, and unauthorized access raises concerns among healthcare providers and patients about the safety of electronic health data. Additionally, strict compliance requirements under regulations like HIPAA make implementing and maintaining secure engagement systems more complex and costly, causing some organizations to delay adoption or limit the scope of digital patient engagement programs.
Opportunity: Growing use of AI and analytics for personalized engagement
The growing use of AI and advanced analytics offers a significant opportunity for the US patient engagement solutions market by enabling personalized, predictive, and proactive interactions with patients. With these technologies, healthcare providers and payers can leverage clinical and behavioral data to deliver customized communication, reminders, and interventions to improve treatment adherence and patient outcomes. AI-based engagement solutions can enhance the quality of care, boost efficiency, and strengthen patient relationships. They can also promote wider adoption across the US healthcare system by aiding risk stratification, managing population health, and supporting real-time decision-making.
Challenge: Complex regulatory and compliance environment
The complex regulatory and compliance landscape presents a significant challenge for the US patient engagement solutions market, as providers and technology vendors must follow strict federal and state regulations regarding data privacy, security, interoperability, and patient access to health information. Meeting standards, including HIPAA, information blocking rules, and increasing interoperability requirements, makes implementation more complicated, costly, and time-consuming. These regulatory demands can limit flexibility, hinder innovation, and create barriers for smaller players, making it difficult for organizations to deploy and expand patient engagement solutions efficiently across diverse healthcare settings.
US PATIENT ENGAGEMENT SOLUTIONS MARKET: COMMERCIAL USE CASES ACROSS INDUSTRIES
| COMPANY | USE CASE DESCRIPTION | BENEFITS |
|---|---|---|
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Patient engagement platforms enabling scheduling, medication adherence, care coordination, and communication | Improved patient participation, better care coordination, and enhanced treatment adherence |
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Cloud-based patient engagement solutions integrating patient portals, communication tools, and data-driven personalization | More personalized patient interactions, improved access to health information, and stronger patient satisfaction |
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AI-driven patient engagement and clinical communication solutions using conversational AI and voice-enabled interfaces | Improved patient communication, reduced administrative burden, and enhanced clinical efficiency |
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Patient engagement solutions embedded within EHR platforms, enabling digital check-ins, messaging, and care reminders | Simplified patient–provider communication, improved practice efficiency, and higher patient engagement rates |
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EHR-integrated patient engagement tools enabling patient portals, secure messaging, appointment management, and care coordination | Stronger patient–provider connectivity, improved care continuity, and higher patient satisfaction |
Logos and trademarks shown above are the property of their respective owners. Their use here is for informational and illustrative purposes only.
MARKET ECOSYSTEM
Key players in the US patient engagement solutions market are McKesson Corporation, Oracle Corporation, and Epic Systems Corporation, which support the market with digital solutions that improve communication with patients, care coordination, and data-driven engagement. These companies focus on cloud-based, interoperable platforms, analytics, and secure patient portals to enhance outcomes and operational efficiency. Their products are used by most hospitals and healthcare organizations across the US, and ongoing innovation and partnerships continue to drive the market's growth.
Logos and trademarks shown above are the property of their respective owners. Their use here is for informational and illustrative purposes only.
MARKET SEGMENTS
Source: Secondary Research, Interviews with Experts, MarketsandMarkets Analysis
US Patient Engagement Solutions Market, By Component
The software segment holds the largest market share because of its scalable and interoperable digital solutions that enable provider-patient communication, streamline workflows, enhance care coordination, and deliver personalized, value-based care while ensuring regulatory compliance.
US Patient Engagement Solutions Market, By Delivery Mode
The on-premises segment holds a larger market share because large hospitals and healthcare systems prefer having more control over data security, privacy, and system customization. On-premises setups provide greater reliability, manage data internally, and rely less on external networks. They also seamlessly integrate with existing IT infrastructure and comply with strict regulatory standards, supporting their continued adoption in the US healthcare industry.
US Patient Engagement Solutions Market, By Application
The health management segment holds the largest market share, mainly because of the rise in chronic illnesses and the need for continuous patient monitoring through surveillance, preventative measures, and long-term engagement. Health management solutions help ensure medication adherence, lifestyle management, patient education, and remote monitoring, enabling proactive population health management.
US Patient Engagement Solutions Market, By Therapeutic Area
The chronic diseases segment holds the largest market share, driven by the prevalence of illnesses like diabetes, cardiovascular disorders, and respiratory diseases, which require long-term treatment adherence and continuous interaction between the patient and healthcare provider. Patient engagement solutions support remote monitoring, medication management, and patient education, helping to better control the disease, improve patient outcomes, and reduce hospital readmissions.
US Patient Engagement Solutions Market, By Functionality
The patient/client scheduling segment holds the largest market share due to the widespread adoption of digital scheduling systems aimed at improving appointment management, reducing no-shows, and increasing patient convenience by enabling online booking, notifications, and reminders. These solutions help healthcare providers maximize resource utilization, streamline administrative tasks, and enhance the patient experience.
US Patient Engagement Solutions Market, By End User
The providers segment holds the largest market share due to the increasing acceptance of patient engagement platforms by hospitals, physician groups, and health systems to improve care coordination, communication, and meet value-based care and quality reporting needs. These solutions help providers automate workflows, reduce readmissions, improve clinical outcomes, and boost patient satisfaction, resulting in widespread adoption across the US medical community.
US PATIENT ENGAGEMENT SOLUTIONS MARKET: COMPANY EVALUATION MATRIX
McKesson Corporation (Star) holds a large share of the US patient engagement solutions market, supported by its widespread healthcare network and significant potential in medication adherence, patient communication, and pharmacy-focused engagement solutions. Healthcare Catalyst (Emerging Leader) is characterized by its rapid traction due to digital patient experience platforms, which enhance communication, education, and engagement, positioning it well to meet the rising demand for personal, technology-driven patient engagement in the US.
Source: Secondary Research, Interviews with Experts, MarketsandMarkets Analysis
KEY MARKET PLAYERS
- McKesson Corporation (US)
- Oracle Corporation (US),
- Nuance Communications, Inc. (US) (Microsoft)
- Epic Systems Corporation (US)
- athenahealth (US)
- Veradigm LLC (US)
- Health Catalyst (US)
- GetWellNetwork, Inc. (US)
- Lincata, Inc. (US)
- Cognizant (US)
- TruBridge (US)
- Oneview Healthcare (Ireland)
- AdvancedMD (US)
- Harris Healthcare (US)
- Medical Information Technology, Inc. (US)
- Tebra Technologies, Inc. (US)
- Televox (US)
- Medhost (US)
- Solutionreach, Inc. (US)
- Experian Information Solutions, Inc. (US)
- WellStack (US)
- SONIFI Health Incorporated (US)
- Luma Health (US)
- Xealth (US)
- Yosi Health (US)
MARKET SCOPE
| REPORT METRIC | DETAILS |
|---|---|
| Market Size in 2024 (Value) | USD 12.86 BN |
| Market Forecast in 2030 (Value) | USD 25.01 BN |
| Growth Rate | CAGR of 11.4% from 2025–2030 |
| Years Considered | 2023–2030 |
| Base Year | 2024 |
| Forecast Period | 2025–2030 |
| Units Considered | Value (USD MN/BN) |
| Report Coverage | Revenue forecast, company ranking, competitive landscape, growth factors, and trends |
| Segments Covered |
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| Country Covered | US |
WHAT IS IN IT FOR YOU: US PATIENT ENGAGEMENT SOLUTIONS MARKET REPORT CONTENT GUIDE
DELIVERED CUSTOMIZATIONS
We have successfully delivered the following deep-dive customizations:
| CLIENT REQUEST | CUSTOMIZATION DELIVERED | VALUE ADDS |
|---|---|---|
| Competitive Landscape Mapping | Description of major US vendors of patient engagement (e.g., Epic MyChart, Oracle Health, Cerner, Luma Health, Salesforce Health Cloud) and portals, mobile applications, communication, scheduling, and remote engagement tools. | Enhances competitive benchmarking, differentiation found in omnichannel engagement & integration capacity, and vendor selection/partnership approaches. |
| Market Entry & Growth Strategy | Hospital, health system, payer, and ambulatory care adoption analysis; drivers of value-based care, digital front-door programs, and incentive programs of reimbursement. | Minimizes market-entry risk, facilitates prioritization of high-value customer groups, and enables scalable go-to-market planning. |
| Regulatory & Operational Risk Analysis | Analysis of US laws such as HIPAA, HIT informatics, CMS interoperability and patient-access regulations, and data privacy and consent standards. | Enhances compliance preparedness, reduces privacy risk of data, and boosts provider and patient trust. |
| Technology Adoption Trends | Insights into the adoption of mobile-first platforms, AI-based personalisation, automated outreach, remote monitoring connectivity and EHRs and CRMs interoperability. | Communicates product roadmap, improved competitive positioning & targeted investment in advanced patient engagement capabilities. |
RECENT DEVELOPMENTS
- November 2025 : Luma Health acquired R1 Tonic Health to expand its capacity to engage with patients. The acquisition improves Luma's AI-native platform in digital intake, e-consents, and patient-reported outcomes, covering over 1,000 health systems and 100 million patients with strong alignment to the providers in Oracle Health.
- September 2025 : Oracle Health launched the AI Center of Excellence in Healthcare to help health systems implement and streamline AI in clinical, operational, and financial processes, and to establish central resources and connections that accelerate AI-driven results.
- January 2025 : Upfront Healthcare Services, a next-generation patient engagement platform provider, signed an agreement with Health Catalyst to enhance Health Catalyst's ability to engage with patients and coordinate patient care.
Table of Contents
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Methodology
This market research study involved the extensive use of secondary sources, directories, and databases to identify and collect information useful for this technical, market-oriented, and financial study of the US patient engagement solutions market. In-depth interviews were conducted with various primary respondents, including key industry participants, subject-matter experts (SMEs), C-level executives of key market players, and industry consultants, among other experts, to obtain and verify critical qualitative and quantitative information and to assess market prospects. The size of the patient engagement solutions market was estimated through various secondary research approaches and triangulated with inputs from primary research to arrive at the final market size.
Secondary Research
The secondary sources referred to for this research study include publications from government sources, such as WHO, ATA, AHA and AAHM. Secondary sources also include corporate and regulatory filings (such as annual reports, SEC filings, investor presentations, and financial statements); business magazines and research journals; press releases; and trade, business, and professional associations. Secondary data was collected and analyzed to arrive at the overall size of the europe patient engagement solutions market, which was validated through primary research.
Primary Research
Extensive primary research was conducted after acquiring basic knowledge about the US patient engagement solutions market scenario through secondary research. Several primary interviews were conducted with market experts from both the demand side (such as Individual Physicians, Physician Groups, Hospitals, Clinics and Other Healthcare Facilities, Payers- Private and Public Insurance Bodies, Other End Users- Employer Groups and Government Bodies) and supply-side (such as C-level and D-level executives, product managers, marketing and sales managers of key manufacturers, distributors, and channel partners, among others) across five major regions—North America, Europe, the Asia Pacific, Latin America, Middle East and the Africa. Approximately 70% and 30% of primary interviews were conducted with supply-side and demand-side participants, respectively. This primary data was collected through questionnaires, e-mails, online surveys, personal interviews, and telephonic interviews.
To know about the assumptions considered for the study, download the pdf brochure
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COMPANY NAME |
DESIGNATION |
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Oracle Corporation |
Product Manager |
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Veradigm |
Director |
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Merative |
Senior Product Manager |
Market Size Estimation
Both top-down and bottom-up approaches were used to estimate and validate the total size of the US patient engagement solutions market. These methods were also used extensively to estimate the size of various subsegments in the market. The research methodology used to estimate the market size includes the following:
- The key players in the industry and markets have been identified through extensive secondary research.
- The revenue generated from the sale of US patient engagement solutions products by leading players has been determined through primary and secondary research.
- All percentage shares, splits, and breakdowns have been determined using secondary sources and verified through primary sources.
Data Triangulation
After arriving at the overall market size, from the market size estimation process explained above, the US patient engagement solutions market was split into segments and subsegments. To complete the overall market engineering process and to arrive at the exact statistics for all segments and subsegments, data triangulation and market breakdown procedures were employed, wherever applicable. The data was triangulated by studying various factors and trends from both the demand and supply sides in the remote patient monitoring market.
Market Definition
Patient engagement is a key component of value-based healthcare, which focuses on improving the quality of care while reducing costs. It combines the patient’s knowledge, skills, ability, and willingness to manage individual health with the help of engagement solutions to increase activation & promote positive patient behavior. Patient Engagement solutions promote effective care coordination by facilitating seamless communication between patients and healthcare providers.
Key Stakeholders
- Healthcare institutes/providers (hospitals, medical groups, physician practices, diagnostic centers, pharmacies, ambulatory centers, and outpatient clinics)
- Healthcare insurance companies/payers
- Healthcare IT service providers
- Venture capitalists
- Government bodies
- Corporate healthcare entities
- Accountable care organizations
Report Objectives
- To define, describe, and forecast the US patient engagement solutions market based on component, delivery mode, application, therapeutic area, functionality, end user, and region
- To provide detailed information regarding the major factors (such as drivers, restraints, opportunities, and challenges) influencing the market growth
- To strategically analyze micromarkets1 with respect to individual growth trends, prospects, and contributions to the overall US patient engagement solutions market
- To analyze opportunities in the market for stakeholders and provide details of the competitive landscape for market leaders
- To strategically analyze the market structure and profile the key players of the US patient engagement solutions market and comprehensively analyze their core competencies
- To forecast the size of the market segments with respect to five regions, namely, North America, Europe, Asia Pacific, Latin America and the Middle East & Africa.
- To track and analyze competitive developments such as product launches, acquisitions, partnerships, agreements, and collaborations in the US patient engagement solutions market during the forecast period
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Growth opportunities and latent adjacency in US Patient Engagement Solutions Market