Here are relevant reports on : artificial-intelligence-ai-customer-service-market
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Digital Battlefield Market by Solution (Hardware, Software, Service), Technology (Artificial Intelligence, IOT, Big Data, 5G, Cloud Computing and Master Data Management), Platform, Application and Region - Global Forecast to 2030
The global digital battlefield market is expected to grow from USD 43.2 billion in 2022 to USD 154.1 billion by 2030, at a compound annual growth rate (CAGR) of 17.2% during the forecast period.The Key Players BAE Systems (UK), Northrop Grumman Corporation (US), Raytheon Technologies Corporation (US), Lockheed Martin Corporation (US), and Thales Group (US).
- Published: October 2022
- Price: $ 4950
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Audience Analytics Market by Solution, Service (Professional and Managed), Application (Sales and Marketing Management, Customer Experience Management, and Competitive Intelligence), Organization Size, Vertical, and Region - Global Forecast to 2023
The audience analytics market size is expected to grow from USD 3.61 billion in 2018 to USD 6.30 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 11.8% during the forecast period. The demand for audience analytics solution and services is expected to be driven by several factors, such as the increasing user engagement on the digital platform, the growing focus on the competitive intelligence, and the rising need to improve the audience experience. The major vendors providing audience analytics solutions and services include comScore (US), Adobe (US), Oracle (US), IBM (US), Google (US), Unifi Software (US), SAS (US), Akamai (US), Cxense (Norway), NetBase Solutions (US), Cadreon (US), Socialbakers (Czech Republic), Crimson Hexagon (US), Quividi (France), 3DiVi (US), Flytxt (Netherlands), Telmar (US), StoryFit (US), Brandchats (Spain), Verto Analytics (US), AnalyticsOwl (US), Verimatrix (US), Brandwatch (UK), Sightcorp (Netherlands), and Lotame Solutions (US).
- Published: July 2018
- Price: $ 4950
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Generative AI Cybersecurity Market by Generative AI-based Cybersecurity (SIEM, Risk Assessment, Threat Intelligence), Cybersecurity Software for Generative AI (AI Model Security), Security Type (Data Encryption, Access Control) - Global Forecast to 2031
The generative AI cybersecurity market is undergoing rapid expansion, with estimates projecting a substantial market value surge from USD 8.65 billion in 2025 to USD 35.50 billion by 2031, at a CAGR of 26.5% during the forecast period. Microsoft (US), IBM (US), Google (US), SentinelOne (US), AWS (US), NVIDIA (US), Cisco (US), CrowdStrike (US), Fortinet (US), Zscaler (US), Trend Micro (Japan), Palo Alto Networks (US), BlackBerry (Canada), Darktrace (UK), F5 (US), Okta (US), Sangfor (China), SecurityScorecard (US), Sophos (UK), Broadcom (US), Trellix (US), Veracode (US), LexisNexis (US), Abnormal Security (US), Adversa AI (Israel), Aquasec (US), BigID (US), Checkmarx (US), Cohesity (US), Credo AI (US), NeuralTrust (Spain), Cybereason (US), DeepKeep (Israel), Elastic NV (US), Flashpoint (US), Lakera (US), MOSTLY AI (Austria), Recorded Future (US), Secureframe (US), Skyflow (US), SlashNext (US), Snyk (US), Tenable (US), TrojAI (Canada), VirusTotal (Spain), XenonStack (UAE), and Zerofox (US) are leading plaryes in generative AI cybersecurity market
- Published: August 2025
- Price: $ 4950
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Composite AI Market by Offering (Software, Hardware, Services), Technique (Data Processing, Pattern Recognition), Application (Product Design & Development, Customer Service), Vertical and Region - Global Forecast to 2028
The composite AI market is projected to reach USD 4.4 billion by 2028, at a CAGR of 36.5% during the forecast period. Major vendors in the global composite AI market are IBM (US), SAS Institute (US), Microsoft (US), Google (US), AWS (US), Salesforce (US), BlackSwan Technologies (Israel), Oracle (US), OpenText (Canada), SAP (Germany), HPE (US), Pega (US), NVIDIA (US), Intel (US), UiPath (US), Zest AI (US), Dynamic Yield(US), DataRobot(US), H2O.ai(US), Squirro(Switzerland), CognitiveScale(US), SparkCognition (US), Diwo(US), ACTICO (Germany), Kyndi(US), Nauto(US), Netra(US), and Exponential AI (US).
- Published: May 2023
- Price: $ 4950
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AI in Fintech Market by Component (Solution, Service), Application Area (Virtual Assistant, Business Analytics & Reporting, Customer Behavioral Analytics), Deployment Mode (Cloud, On-Premises), and Region - Global forecast to 2022
The AI in Fintech market size is expected to grow from USD 959.3 Million in 2016 to USD 7,305.6 Million by 2022, at a Compound Annual Growth Rate (CAGR) of 40.4%. The AI in Fintech market report encompasses the competitive landscape, which presents the positioning of the 25 key AI in Fintech vendors, based on their product offerings and business strategies. Some of the major vendors are Microsoft (Washington, US), Google (California, US), Salesforce.com (California, US), IBM (New York, US), Intel (California, US), Amazon Web Services (Washington, US), Inbenta Technologies (California, US), IPsoft (New York, US), Nuance Communications (Massachusetts, US), and ComplyAdvantage.com (New York, US).
- Published: September 2017
- Price: $ 4950
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Generative AI Outlook 2025 – Shaping the Future of Creative Intelligence
Global IT spending on devices, data center systems, enterprise software, IT services, and communications services is forecast to reach USD 5.7 trillion by 2025 (9.3% growth over 2024). OpenAI, Microsoft, Google, AWS, and Adobe are the major players in generative AI, with more than 45% combined market share in 2024. Other prominent market players are NVIDIA, Meta, Anthropic, Accenture, and IBM. In 2024, key generative AI providers strive to maintain their leadership positions with new product launches & product enhancements, multimodal AI advancements, strategic deals, and partnerships & collaborations. In 2025, Generative AI providers will invest in ethical AI frameworks, real-time multimodal capabilities, and AI democratization to enhance usability, address bias, and ensure data security, meeting the growing demand for personalized, transparent, and scalable AI solutions across industries.
- Published: February 2025
- Price: $ 4950
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Customer Information System (CIS) Market by Offering (Billing & Revenue Management Software, Meter Data Management Software, Customer Self-service Portals), Application (Service Order Management, Demand Response Analytics) - Global Forecast to 2030
The Customer Information System (CIS) market is projected to reach USD 3.26 billion by 2030. This rapid growth, with a CAGR of 12.8% during the forecast period. The major players in the customer information system market include SAP (Germany), Oracle (US), Minsait (Spain), Hansen Technologies (Australia), Kraken Technologies (UK), Engineering Group (Italy), Gentrack (New Zealand), Itineris (Belgium), and CSG International (US), along with SMEs and startups such as Advanced Utility Systems (Canada), VertexOne (US), Efluid (France), Open Intelligence (US), Cayenta (Canada), Ferranti Computer Systems (Belgium), Tally Group (Australia), Kaluza (UK), Avertra (US), and Cogsdale (Canada).
- Published: March 2025
- Price: $ 4950
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Causal AI Market by Offering (Causal AI Platforms, Causal Discovery, Causal Inference, Causal Modelling, Root Cause Analysis), Application (Financial Management, Sales & Customer Management, Operations & Supply Chain Management) - Global Forecast to 2030
The causal AI market is projected to reach USD 456.8 million by 2030, expanding at a CAGR of 41.8% during the forecast period. The major players in the Causal AI market include IBM (US), Logility (US), CausaLens (UK), Aitia (US), Causely (US), Geminos (US), along with SMEs and startups such as Data Poem (US), CausaAI (Netherlands), Causa (UK), Lifesight (US), amd Actable AI (UK).
- Published: December 2024
- Price: $ 4950
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Service Analytics Market by Business Application (Customer Service Analytics, Field Service Analytics, and IT Service Analytics), Component (Solution and Services), Deployment Model, Organization Size, Industry, and Region - Global Forecast to 2023
The service analytics market is expected to grow from USD 546.4 million in 2018 to USD 1,056.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 14.1% during the forecast period. Factors, such as the rise in the need for constant and effective interaction with customers to ensure prompt and proficient services and competitive pressure to become more data-driven are expected to drive the growth of the global service analytics market. Vendors providing service analytics software and services include Oracle (US), Salesforce (US), ServiceNow (US), SAP (Germany), SAS (US), Tableau (US), Microsoft (US), ClickSoftware (US), Centina Systems (US), Paskon (US), Numerify (US), Field Squared (US), Helpshift (US), Aureus Analytics (Singapore), NetEnrich (US), BlueFletch (US), mobi corp (US), DataHero (US), Agile CRM (US), Sisense (US), and MicroStrategy (US).
- Published: September 2018
- Price: $ 4950
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Vendor Comparison in Customer Self-Service Software – 2017: MnM DIVE Matrix
The report on “Vendor Comparison in Customer Self-Service Software” based on the MnM DIVE methodology, covers the comprehensive study of the key vendors offering solutions for customer self-service software. The report will help stakeholders to analyze detailed information regarding their competitors on the basis of their product offering and business strategy. The report analyses major players that offer customer self-service solutions and outlines the findings and analysis on how well each customer self-service software vendor performs within our criteria.
- Published: March 2017
- Price: $ 4950
- TOC Available:
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