Here are relevant reports on : customer-communication-management-ccm-software-market

• Field Service Management Market by Solutions (Scheduling, Dispatch & Route Optimization, Work Order Management, Reporting & Analytics, Inventory Management, Customer Management, Service Contract Management, and Other Solutions) - Global Forecast to 2030

  The global field service management (FSM) market is expanding rapidly, with a projected market size anticipated to rise from about USD 5.10 billion in 2025 to USD 9.17 billion by 2030, featuring a CAGR of 12.5%. The major players in the field service management market include Oracle (US), Microsoft (US), Salesforce (US), IFS (Sweden), SAP SE (Germany), Infor (US), Trimble (US), Comarch (Poland), OverIT (Italy), PTC (US).

  • Published: November 2025
  • Price: $ 4950
  • TOC Available:

• Self-Service BI Market by Type (Software, Services), Application (Sales & Marketing Management, Customer Engagement & Analysis, Predictive Asset Maintenance), Business Function, Deployment Model, Vertical, & Region - Global Forecast to 2021

  The self-service Business Intelligence (BI) market size is expected to grow from USD 3.61 Billion in 2016 to USD 7.31 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 15.2% during the forecast period. The major growth drivers of the self-service BI market include ease of use for non-technical staff, increasing need for in-depth competitive insights, and expanding volume of business data.

  • Published: October 2016
  • Price: $ 4950
  • TOC Available:

• Cloud OSS/BSS Market by OSS (Network Management & Orchestration, Resource Management, Analytics & Assurance, Service Design & Fulfilment), BSS (Billing & Revenue Management, Product Management, Customer Management) - Global Forecast to 2032

  The cloud OSS/BSS market size will grow to USD 59.02 billion by 2032 from USD 43.35 billion in 2025, at a CAGR of 4.2% over the forecast period from 2026-2032. The major vendors covered in the Cloud OSS BSS market are Amdocs (US), Salesforce (US), NEC (Japan), Ericsson (Sweden), Oracle (US), Huawei (China), Hewlett-Packard Enterprise (US), Optiva (Canada), Nokia (Finland). These players have incorporated various organic and inorganic growth strategies, including collaborations, acquisitions, product launches, partnerships, agreements, and expansions to strengthen their international footprint and capture a greater share in the cloud OSS BSS market.

  • Published: January 2026
  • Price: $ 4950
  • TOC Available:

• NLP in Finance Market by Offering (Software, Services), Application (Customer Service and Support, Risk Management and Fraud Detection, Sentiment Analysis), Technology (Machine Learning, Deep Learning), Vertical and Region - Global Forecast to 2028

  The NLP in finance market is projected to reach USD 18.8 billion by 2028 at a compound annual growth rate (CAGR) of 27.6%. Some major players in the NLP in Finance market include Microsoft (US), IBM (US), Google (US), AWS (US), Oracle (US), SAS Institute (US), Qualtrics (US), Baidu (China), Inbenta (US), Basis Technology (US), Nuance Communications (US), Expert.ai (Italy).

  • Published: April 2023
  • Price: $ 4950
  • TOC Available:

• Telecom Analytics Market by Application (Customer Management, Sales and Marketing Management, Risk and Compliance Management, Workforce management, and Network Management), Component, Deployment, Organization Size, and Region - Global Forecast to 2023

  The telecom analytics market size is expected to grow from USD 3.1 billion in 2018 to USD 6.0 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 14.3% during the forecast period. The factors such as the growing need for churn prevention, increasing demand for effective revenue management, and rising attacks and suspicious activities are expected to fuel the market growth. However, the lack of awareness of telecom analytics among telecom operators is expected to restrain the market growth. Moreover, the significance of Private Branch Exchange (PBX) in internal operations, vulnerability of mobile devices, and use of customer and network data analytics to devise the targeted upselling strategy for effective subscriber engagement are expected to create opportunities. The telecom analytics market comprises major solution providers, such as SAP (Germany), Oracle (US), IBM (US), SAS Institute (US), Adobe (US), Cisco (US), Teradata (US), Micro Focus (UK), TIBCO (US), MicroStrategy (US), Tableau (US), Panorama Software (Canada), Qlik (US), OpenText (Canada), Alteryx (US), and Sisense (US). The study includes the in-depth competitive analysis of these key players in the telecom market with their company profiles, recent developments, and key market strategies.

  • Published: March 2019
  • Price: $ 4950
  • TOC Available:

• Social Customer Relationship Management (CRM) Market - Global Forecast to 2019

  • Published: March 2026
  • Price: $ 4950
  • TOC Available:

• Outsourced Customer Management Services Analytics Market : Forecast And Analysis (2014–2019)

  Customer Managed Services (CMS) analytics is defined as the operation and management of data analysis about a company’s customers and their behavior within the outsourced CMS environment, with a view to utilizing that data to enable better business decisions e.g.

  • Published: March 2026
  • Price: $ 4950
  • TOC Available:

• Telecom Order Management Market by Solution (Customer Order Management, Service Order Management, and Service Inventory Management), Service, Network Type (Wireline and Wireless), Deployment Type, and Region - Global Forecast to 2022

  The global telecom order management market accounted for USD 1.80 Billion in 2016 and projected to reach USD 3.22 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 10.4% during the forecast period. Key players in the telecom order management market include Cerillion (US), Cognizant (US), Ericsson (Sweden), IBM (US), Oracle (UK), ChikPea (US), Comarch (Poland), Fujitsu (Japan), Intellibuzz (India), Mphasis (India), Neustar (US), and Pegasystems (US).

  • Published: November 2017
  • Price: $ 4950
  • TOC Available:

• Magnesium Oxide (MgO) Market by Product Type (CCM, DBM, FM), Purity (High, Medium, Low), Source (Natural, Synthetic), Application (Animal Feed, Steel Making & Cement, Glass & Ceramics, Electronics, Pharmaceuticals, Fertilizers) - Global Forecast to 2030

  The magnesium oxide (MgO) market is projected to reach USD 6.31 billion by 2030 from USD 5.63 billion in 2025, recording a CAGR of 2.3% from 2025 to 2030. Some leading players in the magnesium oxide (MgO) market include Magnezit Group (Russia), RHI Magnesita (Austria), Martin Marietta Magnesia Specialties (US), Grecian Magnesite (Greece), Haicheng Guangling Refractory Manufacturing Co. LTD (China), Ube Material Industries, Ltd. (Japan), KÜMAS A.S. (Turkey), ICL (Israel), Tateho Chemical Industries Co., Ltd. (Japan), Baymag Inc. (Canada), Nedmag B.V. (Netherlands), Industrias Peñoles (Mexico), Paul Rauschert GmbH & Co. KG. (Germany), Konoshima Chemical Co., Ltd. (Japan), Lehmann&Voss&Co. (Germany), LKAB Minerals (Sweden), Omya International AG (Switzerland), Haicheng Jiusheng Refractory Manufacturing Co., Ltd (China), HOLY MAGNESIUM INDUSTRY (DASHIQIAO) CO., LTD. (China), Sino Meir International Co. Ltd. (China), Hebei Meishen Technology Co., Ltd. (China), Nanoshel LLC (US), Kyowa Chemical Industry Co., and Ltd. (Japan).

  • Published: October 2025
  • Price: $ 4950
  • TOC Available:

• In-store Analytics Market by Application (Marketing Management, Customer Management, Merchandising Analysis, Store Operations Management, and Risk and Compliance Management), Component, Deployment, Organization Size, and Region - Global Forecast to 2023

  The in-store analytics market size is expected to grow from USD 1.1 billion in 2018 to USD 3.2 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 23.5% during the forecast period. Factors such as a rise in the data volume around in-store operations increased competition from eCommerce players to bricks and mortar retail shops and need for better customer services and shopping experience are expected to drive the adoption of in-store analytics software and services. Moreover, the penetration of smartphones and the Internet, high growth potential in emerging economies, and the advent of cloud-based analytics are expected to create ample opportunities for in-store analytics solution vendors. The in-store analytics market comprises major solution providers, such as RetailNext (US), SAP (Germany), Thinkinside (Italy), Mindtree (India), Happiest Minds (India), Celect (US), Capillary Technologies (Singapore), Scanalytics (US), Inpixon (US), Retail Solutions (US), Dor Technologies (US), SEMSEYE (Lithuania), InvenSense (US), Walkbase (Finland), and Amoobi (Belgium). The study includes the in-depth competitive analysis of these key players in the in-store analytics market with their company profiles, recent developments, and key market strategies.

  • Published: April 2019
  • Price: $ 4950
  • TOC Available:

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