Here are relevant reports on : customer-engagement-solutions-market
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Operation & Business Support System Market by OSS Solutions (Network Planning & Design, Service Delivery), BSS Solutions (Product/Service Management, Customer Management, Revenue Management), End-Users and by Geography - Analysis & Forecasts to 2020
Operation support system (OSS) & business support systems (BSS) are processes that support the back office activity as well as the activities that take place while interacting with the customers over the network. OSS is liable for managing faults in the network, configuration of networks, and security and service assurance. BSS is accountable for managing rating, billing, revenue assurance, business intelligence, product management, fraud management, and customer management. MarketsandMarkets expects the global OSS/BSS market to grow from USD 23.95 Billion in 2015 to USD 42.81 Billion by 2020, at a CAGR of 12.3 %. The key driver of OSS/BSS market is the cost-effective business process to gain competitive edge in the industry.
- Published: January 2016
- Price: $ 4950
- TOC Available:
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Field Service Management Market by Solutions (Scheduling, Dispatch & Route Optimization, Work Order Management, Reporting & Analytics, Inventory Management, Customer Management, Service Contract Management, and Other Solutions) - Global Forecast to 2030
The global field service management (FSM) market is expanding rapidly, with a projected market size anticipated to rise from about USD 5.10 billion in 2025 to USD 9.17 billion by 2030, featuring a CAGR of 12.5%. The major players in the field service management market include Oracle (US), Microsoft (US), Salesforce (US), IFS (Sweden), SAP SE (Germany), Infor (US), Trimble (US), Comarch (Poland), OverIT (Italy), PTC (US).
- Published: November 2025
- Price: $ 4950
- TOC Available:
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Europe Patient Engagement Solutions Market by Therapy (Chronic [CVD, Obesity], Women's Health), Functionality (Telehealth, E-Prescribing, Scheduling, Billing, Education), End User (Hospitals, ASCs, Payers, Patients) - Forecast to 2030
The Europe patient engagement solutions market is projected to reach USD 13.37 billion by 2030 from USD 7.35 billion in 2025, at a high CAGR of 12.7% during the forecast period. Key players in the patient engagement solutions market in Europe include McKesson Corporation (US), Oracle (US), athenahealth (US), Health Catalyst (US), Orion Health (New Zealand), Cognizant (US), Oneview Healthcare (Ireland), Epic Systems Corporation (US), Nuance Communications, Inc. (Microsoft) (US), Experian Information Solutions, Inc. (US), Harris Healthcare (US), Televox (US), Koninklijke Philips NV (Netherlands), Alira Health (US), iPlato Healthcare (Huma) (UK), Partizan International (DKSH) (France), ProPharma Group (US), Innowise (iLink Digital, Inc.) (Poland), Sciensus (UK), Meplis (Belgium), Luma Health (US), Observia Group (France), Doctify Limited (UK), admedicum (Germany), and Barco (Belgium).
- Published: February 2026
- Price: $ 4950
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Higher Education Learning Management System Market by Offering (Solutions, Services), Application (Course & Curriculum Management, Student Engagement & Retention, Learning Analytics & Performance Tracking, Others) – Global Forecast to 2032
The higher education learning management system market is expected to reach USD 97.32 billion by 2032, from USD 35.84 billion in 2025, with a CAGR of 21.6%. The key players include Instructure Inc. (US), Anthology (US), D2L Corporation (Canada), Moodle (Australia), Blackboard (US), PowerSchool (US), Google (US), Microsoft (US), Oracle (US), SAP (Germany), Docebo (Canada), Cornerstone OnDemand (US), Open learning management system (US), Sakai (US), Learning Pool (UK), Absorb learning management system (Canada), Canvas by Instructure (US), Chamilo (Belgium), ILIAS (Germany), and Brightspace by D2L (Canada).
- Published: February 2026
- Price: $ 4950
- TOC Available:
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Video Conferencing Market by Component (Hardware, Solutions, and Services), Application (Corporate Communications, Training and Development, and Marketing and Client Engagement), Deployment Mode, Vertical and Region - Global Forecast to 2027
The global video conferencing market size is projected to reach USD 19.1 billion by 2027, at a CAGR of 12.6% during the forecast period. Some of the major video conferencing market vendors are Microsoft (US), Zoom Video Communications (US), Cisco (US), Adobe (US), Huawei (China), Avaya, Inc. (US), AWS (US), Google, LLC (US), HP (US), GoTo (US), Enghouse Systems (Canada), Pexip (Norway), Qumu Corporation (US), Sonic Foundry Inc. (US), Lifesize, Inc. (US), Kaltura Inc. (US), BlueJeans Network (US), Kollective Technology, Inc. (US), StarLeaf Inc. (UK), Dialpad (US), Logitech (US), Barco (Belgium), Fuze Inc. (US), Haivision Inc. (Canada), and Premium Global Services Inc. (US).
- Published: November 2022
- Price: $ 4950
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Patient Engagement Solutions Market by Therapy (CVD, Diabetes, Obesity, Fitness), Functionality (Telehealth, E-Prescribing, Scheduling, Billing), End User (Hospital, Payer, Patient), Unmet Need, Investment, Market Share, Trends - Global Forecast to 2030
The global patient engagement solutions market, valued at US$25.79 billion in 2024, stood at US$29.33 billion in 2025 and is projected to advance at a resilient CAGR of 12.0% from 2025 to 2030, culminating in a forecasted valuation of US$51.69 billion by the end of the period. The patient engagement solutions market is driven by the growing shift toward patient-centric care, rising adoption of digital health technologies, increasing prevalence of chronic diseases, and the expanding use of mobile apps, portals, and remote monitoring tools to support continuous patient interaction
- Published: January 2026
- Price: $ 4950
- TOC Available:
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Asia Pacific Patient Engagement Solutions Market by Therapy (Chronic [Obesity, Diabetes], Women’s Health), Functionality (Telehealth, E-Prescribing, Scheduling, Billing), End User (Hospital, ASC, Payer, Patient), Unmet Need, Investment - Forecast to 2030
The Asia Pacific patient engagement solutions market is projected to reach USD 7.48 billion by 2030 from USD 3.97 billion in 2025, at a CAGR of 13.5% during the forecast period. Prominent players in the market include McKesson Corporation (US), Veradigm LLC (US), Oracle (US), athenahealth (US), Health Catalyst (US), Cognizant (US), Oneview Healthcare (Ireland), Epic Systems Corporation (US), Medical Information Technology, Inc. (US), Koninklijke Philips NV (Netherlands), Orion Health (New Zealand), Televox (US), Nuance Communications, Inc. (US) (Microsoft), Experian Information Solutions, Inc. (US), TATA Consultancy Services Limited (India), Optum (US), OPEN Health (UK), DKSH (Switzerland), ZS (US), eClinicalWorks (US), blueBRIX (US), Fortunesoft (India), SONIFI Health Incorporated (US), Genzeon (US), and Advantech Co., Ltd. (Taiwan).
- Published: February 2026
- Price: $ 4950
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Digital BSS Market by Offering (Solutions & Services), Solution (Revenue & Billing Management, Customer Management, Order Management, and Product Management), Vertical (BFSI, Telecom, and Retail & eCommerce) and Region - Global Forecast to 2028
The digital BSS market is projected to reach USD 12.5 billion by 2028 at a Compound Annual Growth Rate (CAGR) of 16.6% during the forecast period. The major vendors covered in the digital BSS include Amdocs Limited (US), Huawei Technologies Co. Ltd (China), LM Ericsson Telephone Company (Sweden), CSG Systems International, Inc. (US), Nokia Corporation (Finland), International Business Machines Corporation (US), ZTE Corporation (China), Optiva Inc. (Canada), Sigma Systems Canada LP. (US), Cerillion Technologies Limited (UK), Sterlite Technologies Limited (India), Accenture plc (Ireland), Capgemini SE (France), Infosys Limited (India), Oracle Corporation (US), Mahindra Comviva (India), Qvantel (Finland), BearingPoint (Netherlands), Formula Telecom Solutions Ltd. (US), MATRIXX Software, Inc. (US), MIND C.T.I. Ltd. (UK), and Tata Consultancy Services Limited (India). Hansen Technologies (Australia), Comarch SA (Poland), Avema Corporation (Ontario), and Suntech S.A. (Poland).
- Published: July 2023
- Price: $ 4950
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AI in Telecommunication Market by Technology, Application (Network Optimization, Network Security, Self-diagnostics, Customer Analytics, and Virtual Assistance), Component (Solutions and Services), Deployment Mode, and Region - Global Forecast to 2022
The increasing adoption of Artificial Intelligence (AI) for various applications in the telecommunication industry and utilization of AI-enabled smartphones are expected to be driving the growth of the AI in telecommunication market. MarketsandMarkets expects the global AI in telecommunication market to grow from USD 235.7 Million in 2016 to USD 2,497.8 Million by 2022, at a Compound Annual Growth Rate (CAGR) of 46.8% during the forecast period. The base year considered for the study is 2016 and the forecast period is 2017–2022. The AI in telecommunication market report encompasses the competitive landscape and company profiles of the key vendors based on their product offerings and business strategies. The major AI in telecommunication vendors include IBM (US), Microsoft (US), Intel (US), Google (US), AT&T (US), Cisco Systems (US), Nuance Communications (US), Sentient Technologies (US), H2O.ai (US), Infosys (India), Salesforce (US), and NVIDIA (US).
- Published: February 2018
- Price: $ 4950
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Virtual Customer Premises Equipment (vCPE) Market by Component, Solutions/Tools (Virtual Switches, Virtual Routers), Service, Deployment Mode, Organization Size, Application (Data Center and Enterprises) and Region - Global Forecast to 2027
MarketsandMarkets forecasts the global virtual customer premises equipment Market size is projected to reach USD 15.3 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 40.2% during the forecast period. Key and innovative vendors in the virtual customer premises equipment market are Cisco (US), HPE (US), Juniper Networks (US), Broadcom (US), IBM (US), Arista Networks (US), Dell Corporation (US), Ericsson (Sweden), NEC Corporation (Japan), Intel (US), Wind River (US), RAD Data Communication (Israel), Huawei Technologies (China), Verizon (US), ADVA Optical Networking (Germany), Advantech (Taipei), Spirent Technologies (UK), Versa Networks (US), Anuta Networks (US), Parallel Wireless (US), Altiostar (US), NoviFlow (Canada), Cumucore (Finland), NFWare (US), netElastic Systems (US), VoerEirAB (Sweden), and Brian4net (Russia).
- Published: August 2022
- Price: $ 4950
- TOC Available:
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