Here are relevant reports on : ai-powered-customer-service-market
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Cloud OSS/BSS Market by OSS (Network Management & Orchestration, Resource Management, Analytics & Assurance, Service Design & Fulfilment), BSS (Billing & Revenue Management, Product Management, Customer Management) - Global Forecast to 2032
The cloud OSS/BSS market size will grow to USD 59.02 billion by 2032 from USD 43.35 billion in 2025, at a CAGR of 4.2% over the forecast period from 2026-2032. The major vendors covered in the Cloud OSS BSS market are Amdocs (US), Salesforce (US), NEC (Japan), Ericsson (Sweden), Oracle (US), Huawei (China), Hewlett-Packard Enterprise (US), Optiva (Canada), Nokia (Finland). These players have incorporated various organic and inorganic growth strategies, including collaborations, acquisitions, product launches, partnerships, agreements, and expansions to strengthen their international footprint and capture a greater share in the cloud OSS BSS market.
- Published: January 2026
- Price: $ 4950
- TOC Available:
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Internet of Things (IoT) in Retail Market by Platform (Device Management and Application Enablement), Hardware, Service, Application (Smart Shelf, Asset Management, Customer Experience Management, and Geomarketing), and Region - Global Forecast to 2025
The Internet of Things (IoT) in Retail Market is expected to grow from USD 14.5 billion in 2020 to USD 35.5 billion by 2025, at a CAGR of 19.6% during the forecast period. Major market players include Cisco (US), IBM (US), Intel (US), Microsoft (US), PTC (US), Huawei (China), Sierra Wireless (Canada), AWS (US), SAP (Germany), Software AG (Germany), Bosch.IO (Germany), Google (US), NEC Corporation (Japan), Oracle (US), AT&T (US), Vodafone (UK), Happiest Minds (India), Telit (UK), and Allerin (India).
- Published: March 2020
- Price: $ 4950
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Insights-as-a-Service Market by Application (Revenue Cycle Management, Governance, Risk & Compliance, Customer Life Cycle Management), Type, Deployment Model, Organization Size, Vertical, and Region - Global Forecast to 2021
The Insights-as-a-Service market size is expected to grow from USD 1.16 Billion in 2016 to USD 3.33 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 23.5% during the forecast period. The major drivers of this market include the need for improved customer satisfaction and operational performance.
- Published: December 2016
- Price: $ 4950
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Virtual Customer Premises Equipment (vCPE) Market by Component, Solutions/Tools (Virtual Switches, Virtual Routers), Service, Deployment Mode, Organization Size, Application (Data Center and Enterprises) and Region - Global Forecast to 2027
MarketsandMarkets forecasts the global virtual customer premises equipment Market size is projected to reach USD 15.3 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 40.2% during the forecast period. Key and innovative vendors in the virtual customer premises equipment market are Cisco (US), HPE (US), Juniper Networks (US), Broadcom (US), IBM (US), Arista Networks (US), Dell Corporation (US), Ericsson (Sweden), NEC Corporation (Japan), Intel (US), Wind River (US), RAD Data Communication (Israel), Huawei Technologies (China), Verizon (US), ADVA Optical Networking (Germany), Advantech (Taipei), Spirent Technologies (UK), Versa Networks (US), Anuta Networks (US), Parallel Wireless (US), Altiostar (US), NoviFlow (Canada), Cumucore (Finland), NFWare (US), netElastic Systems (US), VoerEirAB (Sweden), and Brian4net (Russia).
- Published: August 2022
- Price: $ 4950
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Audience Analytics Market by Solution, Service (Professional and Managed), Application (Sales and Marketing Management, Customer Experience Management, and Competitive Intelligence), Organization Size, Vertical, and Region - Global Forecast to 2023
The audience analytics market size is expected to grow from USD 3.61 billion in 2018 to USD 6.30 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 11.8% during the forecast period. The demand for audience analytics solution and services is expected to be driven by several factors, such as the increasing user engagement on the digital platform, the growing focus on the competitive intelligence, and the rising need to improve the audience experience. The major vendors providing audience analytics solutions and services include comScore (US), Adobe (US), Oracle (US), IBM (US), Google (US), Unifi Software (US), SAS (US), Akamai (US), Cxense (Norway), NetBase Solutions (US), Cadreon (US), Socialbakers (Czech Republic), Crimson Hexagon (US), Quividi (France), 3DiVi (US), Flytxt (Netherlands), Telmar (US), StoryFit (US), Brandchats (Spain), Verto Analytics (US), AnalyticsOwl (US), Verimatrix (US), Brandwatch (UK), Sightcorp (Netherlands), and Lotame Solutions (US).
- Published: July 2018
- Price: $ 4950
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Crowd Analytics Market by Component (Solution, Service), Application (Customer Management, Marketing Campaign Measurement, Market Forecasting, Pricing Analytics), Deployment Mode, Organization Size, Vertical, and Region - Global Forecast to 2021
The crowd analytics market size is expected to grow from 385.1 Million in 2016 to 1,142.5 Million by 2021, at a Compound Annual Growth Rate (CAGR) of 24.3% during the forecast period. The major growth drivers of the crowd analytics market include the need to install new and advanced surveillance systems and the growing need for business intelligence solutions.
- Published: November 2016
- Price: $ 4950
- TOC Available:
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AI as a Service Market by Product Type (Chatbots & AI Agents, ML Framework, API, No Code/Low Code Tools, Data Labeling), Service Type (ML as a Service, NLP as a Service, Generative AI as a Service), Business Function, End User - Global Forecast to 2030
The AI as a service (AIaaS) market is projected market USD 91.20 billion by 2030, featuring a CAGR of 35.1% during the forecast period. The major players in the AI as a Service market include Microsoft (US), IBM (US), Google (US), AWS (US), OpenAI (US), NVIDIA (US), Salesforce (US), Oracle (US), SAP (Germany), and HPE (US).
- Published: April 2025
- Price: $ 4950
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Agentic AI Market by Offering (Agentic AI Infrastructure, Agentic AI SaaS, Agentic AI Platforms, Agentic AI Services), Horizontal Use Case (Customer Experience, Data Analytics & BI, Sales, Marketing, Coding & Testing, SecOps) - Global Forecast to 2032
The agentic AI market is projected to grow from USD 7.06 billion in 2025 to USD 93.20 billion by 2032, registering a CAGR of 44.6% during the forecast period. The major players in the agentic AI market include Aisera (US), Avanade (US), PwC (UK), Wipro (India), HCL?Tech (India), Cognizant (US), Cisco (US), Ericsson (Sweden), NTT?Data (Japan), SAS (US), Capgemini (France), Appian (US), IBM (US), ServiceNow (US), Accenture (Ireland), EY (UK), Salesforce (US), Pega (US), SAP (Germany), Snowflake (US), Altair (US), CyberArk (Israel), Zycus (US), Oracle (US), OpenAI (US), UiPath (US), Deloitte (UK), AWS (US), Microsoft (US), NVIDIA (US), Google (US), Newgen (India), Hexaware (India), AMD (US), Amdocs (US), ValueLabs (India), TCS (India), Datamatics (US), Rewind AI (US), Ema (US), Exa (US), Orby AI (US), Artisan AI (US), Dexa AI (US), Simular (US), relevance AI (US), and Adept AI (US).
- Published: June 2025
- Price: $ 4950
- TOC Available:
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AI in Sports Market by Solutions (Performance Analytics, Player Monitoring, Broadcast Management), Technology (Generative AI and Other AI), and End User (Sports Associations, Sports Teams) - Global Forecast to 2030
The AI in Sports market is projected to reach USD 2.61 billion by 2030 at a compound annual growth rate (CAGR) of 16.7% during the forecast period. The major vendors covered in the AI in Sports market are Cisco (US), IBM (US), Intel (US), Microsoft (US), AWS (US), SAP SE (Germany), Ericsson (Sweden), Oracle (US), Stats Perform (US), Tech Mahindra (India), Sportradar AG (Switzerland), HCL Technologies (India), Extreme Networks (US), Salesforce (US), SAS Institute (US). These players have adopted various growth strategies, such as partnerships, agreements and collaborations, new product launches, enhancements, and acquisitions to expand their footprint in the AI in Sports market.
- Published: November 2024
- Price: $ 4950
- TOC Available:
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AI in Networks Market by Offering (Router & Switches, AI Networking Platform, Management Software, Software Defined Networking), Function (Optimization, Cybersecurity, Predictive Maintenance), Technology (Gen AI, ML, NLP) - Global Forecast to 2029
The global AI in Networks market is expected to grow from USD 10.9 billion in 2024 to USD 46.8 billion by 2029, at a compound annual growth rate (CAGR) of 33.8% during the forecast period.The key players NVIDIA Corporation, Cisco Systems, Inc. (US), Telefonaktiebolaget LM Ericsson (Sweden), Hewlett Packard Enterprise Development LP (US), Arista Networks, Inc. (US).
- Published: August 2024
- Price: $ 4950
- TOC Available:
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