Here are relevant reports on : ai-in-customer-service-and-support-market
-
Causal AI Market by Offering (Causal AI Platforms, Causal Discovery, Causal Inference, Causal Modelling, Root Cause Analysis), Application (Financial Management, Sales & Customer Management, Operations & Supply Chain Management) - Global Forecast to 2030
The causal AI market is projected to reach USD 456.8 million by 2030, expanding at a CAGR of 41.8% during the forecast period. The major players in the Causal AI market include IBM (US), Logility (US), CausaLens (UK), Aitia (US), Causely (US), Geminos (US), along with SMEs and startups such as Data Poem (US), CausaAI (Netherlands), Causa (UK), Lifesight (US), amd Actable AI (UK).
- Published: December 2024
- Price: $ 4950
- TOC Available:
-
Artificial Intelligence in Retail Market by Solution (Personalized Product Recommendation, Visual Search, Virtual Stores, Virtual Customer Assistant, CRM), Type (Generative AI, Other AI), End-user (Online, Offline) - Global Forecast to 2030
The AI in retail market is projected to reach USD 164.74 billion by 2030, at a CAGR of 32.0% during the forecast period. Microsoft (US), IBM (US), Google (US), Amazon (US), Oracle (US), Salesforce (US), NVIDIA (US), SAP (Germany), ServiceNow (US), Accenture (Ireland), Infosys (India), Alibaba (China), Intel (US), AMD (US), Fujitsu (Japan), Capgemini (France), TCS (India), Talkdesk (US), Symphony AI (US), Bloomreach (US), C3.AI (US), Visenze (Singapore), Pathr.ai (US), Vue.AI (US), Nextail (Spain), Daisy Intelligence (Canada), Cresta (US), Mason (US), Syte (Israel), Trax (Singapore), Feedzai (US), and Shopic (Israel).
- Published: January 2025
- Price: $ 4950
- TOC Available:
-
Customer Information System (CIS) Market by Offering (Billing & Revenue Management Software, Meter Data Management Software, Customer Self-service Portals), Application (Service Order Management, Demand Response Analytics) - Global Forecast to 2030
The Customer Information System (CIS) market is projected to reach USD 3.26 billion by 2030. This rapid growth, with a CAGR of 12.8% during the forecast period. The major players in the customer information system market include SAP (Germany), Oracle (US), Minsait (Spain), Hansen Technologies (Australia), Kraken Technologies (UK), Engineering Group (Italy), Gentrack (New Zealand), Itineris (Belgium), and CSG International (US), along with SMEs and startups such as Advanced Utility Systems (Canada), VertexOne (US), Efluid (France), Open Intelligence (US), Cayenta (Canada), Ferranti Computer Systems (Belgium), Tally Group (Australia), Kaluza (UK), Avertra (US), and Cogsdale (Canada).
- Published: March 2025
- Price: $ 4950
- TOC Available:
-
Vendor Comparison in Customer Self-Service Software – 2017: MnM DIVE Matrix
The report on “Vendor Comparison in Customer Self-Service Software” based on the MnM DIVE methodology, covers the comprehensive study of the key vendors offering solutions for customer self-service software. The report will help stakeholders to analyze detailed information regarding their competitors on the basis of their product offering and business strategy. The report analyses major players that offer customer self-service solutions and outlines the findings and analysis on how well each customer self-service software vendor performs within our criteria.
- Published: March 2017
- Price: $ 4950
- TOC Available:
-
Service Analytics Market by Business Application (Customer Service Analytics, Field Service Analytics, and IT Service Analytics), Component (Solution and Services), Deployment Model, Organization Size, Industry, and Region - Global Forecast to 2023
The service analytics market is expected to grow from USD 546.4 million in 2018 to USD 1,056.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 14.1% during the forecast period. Factors, such as the rise in the need for constant and effective interaction with customers to ensure prompt and proficient services and competitive pressure to become more data-driven are expected to drive the growth of the global service analytics market. Vendors providing service analytics software and services include Oracle (US), Salesforce (US), ServiceNow (US), SAP (Germany), SAS (US), Tableau (US), Microsoft (US), ClickSoftware (US), Centina Systems (US), Paskon (US), Numerify (US), Field Squared (US), Helpshift (US), Aureus Analytics (Singapore), NetEnrich (US), BlueFletch (US), mobi corp (US), DataHero (US), Agile CRM (US), Sisense (US), and MicroStrategy (US).
- Published: September 2018
- Price: $ 4950
- TOC Available:
-
Data Science Platform Market by Component (Platform & Services), Business Function (Marketing, Sales, Logistics, & Customer Support), Deployment Mode, Organization Size, Industry Vertical & Region - Global Forecast to 2026
The Data Science Platform market size is projected to reach USD 322.9 billion in 2026, at a Compound Annual Growth Rate (CAGR) of 27.7% during the forecast period. Major Data Science Platform vendors include IBM(US), Google(US), Microsoft(US), SAS(US), AWS(US), MathWorks (US), Cloudera (US), Teradata (US), TIBCO (US), Alteryx (US), RapidMiner (US), Databricks (US), Snowflake (US), H2O.ai (US), Altair (US), Anaconda (US), SAP (US), Domino Data Lab (US), Dataiku (US), DataRobot (US), Apheris (Germany), Comet (US), Databand (US), dotData (US), Explorium (US), Noogata (US), Tecton (US), Spell (US), Arrikto (US), and Iterative (US). These market players have adopted various growth strategies, such as partnerships, collaborations, and new product launches, to expand have been the most adopted strategies by major players from 2018 to 2022, which helped companies innovate their offerings and broaden their customer base.
- Published: March 2022
- Price: $ 4950
- TOC Available:
-
Conversational Systems Market by Component (Compute Platforms, Solutions, Services), Type (Voice and Text), Application (Customer Support and Personal Assistant, Branding and Advertisement, and Compliance), Vertical, and Region - Global Forecast to 2024
MarketsandMarkets forecasts the global conversational systems market size to grow from USD 4.6 billion in 2019 to USD 17.4 billion by 2024, at a Compound Annual Growth Rate (CAGR) of 30.8% during 2019–2024. Major growth drivers for the market include highly advanced AI and NLP tools and an increasing demand for AI-powered customer support services. Major vendors in the global conversational systems market include Google (US), Microsoft (US), IBM (US), AWS (US), Baidu (China), Oracle (US), SAP (Germany), Nuance (US), Artificial Solutions (Spain), Conversica (US), Haptik (India), Rasa (Germany), Rulai (US), Avaamo (US), Kore.ai (US), Solvvy (US), Pypestream (US), Inbenta (US), and Saarthi.ai (India).
- Published: May 2019
- Price: $ 4950
- TOC Available:
-
Medical Device Engineering Market by Service Type (Product Support & Maintenance, Prototyping, Electronic Engineering, Connectivity and Mobility Services), Device Type (Patient Monitoring, & Life Support, Medical Lasers, IVD) - Global Forecast to 2029
The global medical device engineering market, valued at US$8.2 billion in 2023, stood at US$9.0 billion in 2024 and is projected to advance at a resilient CAGR of 10.1% from 2024 to 2029, culminating in a forecasted valuation of US$14.7 billion by the end of the period. The growth of the market is driven by a host of factors: rapid advancements in medical technology, an increased incidence of chronic diseases, and stringent regulatory requirements.
- Published: August 2024
- Price: $ 4950
- TOC Available:
-
Telecom Order Management Market by Solution (Customer Order Management, Service Order Management, and Service Inventory Management), Service, Network Type (Wireline and Wireless), Deployment Type, and Region - Global Forecast to 2022
The global telecom order management market accounted for USD 1.80 Billion in 2016 and projected to reach USD 3.22 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 10.4% during the forecast period. Key players in the telecom order management market include Cerillion (US), Cognizant (US), Ericsson (Sweden), IBM (US), Oracle (UK), ChikPea (US), Comarch (Poland), Fujitsu (Japan), Intellibuzz (India), Mphasis (India), Neustar (US), and Pegasystems (US).
- Published: November 2017
- Price: $ 4950
- TOC Available:
-
Cloud Communication Platform Market by Solution and Service (UCC/UCaaS, WebRTC, VoIP, IVR, API, Reporting and Analytics, and Training and Consulting, Support and Maintenance Service, and Managed Service) - Global Forecast to 2021
The cloud communication platform market is estimated to grow from USD 1.36 Billion by 2016 to USD 4.45 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 26.8% from 2016 to 2021. 2014 has been considered as the historical year and 2015 as the base year for performing the market estimation and forecasting. The tremendous growth of Business Process Outsourcing (BPO) sectors has increased the demand for cloud communication platform solutions and services.
- Published: February 2016
- Price: $ 4950
- TOC Available:
Records 11 to 20 of 50
