Here are relevant reports on : ai-in-customer-service-market
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Business Process Automation Market by Component, Deployment Type, Organization Size, Business Function (Sales and Marketing, HR, Accounting and Finance, Supply Chain, Customer Service Support) Vertical, and Region - Global Forecast to 2026
The global Business Process Automation (BPA) market size is expected to grow from USD 9.8 billion in 2020 to USD 19.6 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 12.2% during the forecast period. The BPA market includes major vendors, such as IBM (US), Pegasystems (US), Appian (US), Kissflow(India), Laserfiche (US), Nintex (US), Oracle (US), Software AG (Germany), Salesforce (US) Microsoft (US) , Bizagi (UK), OpenText (Canada), TIBCO (US), Creatio (US), Genpact (US), DXC Technology (UK), Newgen Software (India), Bonitasoft (France), Kofax (US), FlowForma (Ireland), AuraQuantic (US), AgilePoint (US), Automation Hero (US), Quickbase (US), and, Cortex (UK). The major players have implemented various growth strategies to expand their global presence and increase their market shares. Key players such as IBM, Appian, Pegasystems, Kissflow, and Laserfiche have majorly adopted many growth strategies, such as new product launches, acquisitions, and partnerships, to expand their product portfolios and grow further in the BPA market.
- Published: March 2021
- Price: $ 4950
- TOC Available:
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Speech and Voice Recognition Market by Technology (Speaker Identification, Speaker Verification, Automatic Speech), Application (Voice Search, Voice Command, Real Time Transcription, Voice Biometrics, Customer Service), Mode - Global Forecast to 2030
The global speech and voice recognition market is expected to grow from USD 9.66 billion in 2025 to USD 23.11 billion by 2030, at a compound annual growth rate (CAGR) of 19.1% during the forecast period. The Key Players Apple Inc (US), Microsoft (US), IBM (US), Alphabet (US), Amazon (US), Baidu (China), Verint Systems Inc. (US), iFlytek Co., Ltd. (China), and Speechmatics (UK).
- Published: August 2025
- Price: $ 4950
- TOC Available:
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IoT in Banking and Financial Services Market by Solution (Security, Monitoring, Customer Experience Management), Service, End-User (Banking, Insurance, and Investment and Wealth Management), Organization Size, and Region - Global Forecast to 2023
The global IoT in Banking and Financial Services market size is expected to grow from USD 249.4 Million in 2018 to USD 2,030.1 Million by 2023, at a CAGR of 52.1% during the forecast period. The major driving forces of the market include the increasing use of IoT devices for connected banking, and convergence of operational technology and information technology. Increasing global investments in IoT and focus on services with real-time data flow are the main growth opportunities in the IoT in Banking and Financial Services market. The IoT in Banking and Financial Services market is segmented on the basis of component (solutions and services), end user, organization size, and region. Major vendors in the APAC IoT in Banking and Financial services market include Infosys (India), Allerin Technologies (India), Tibbo Systems (China), SunTec (India), Ranosys Technologies (Singapore), Paragyte Technologies (India), and Colan Infotech (India).
- Published: May 2018
- Price: $ 4950
- TOC Available:
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Direct-to-Device (D2D) Market by Service Type (Direct to IoT, Direct to Cell), Customer Type (Consumer, Enterprise Network, Government & Defense), Latency Class, Frequency, Orbit and Region - Global Forecast to 2030
The Direct-to-Device (D2D) market is expected to grow from USD 0.57 billion in 2025 to USD 2.64 billion by 2030, at a compound annual growth rate (CAGR) of 35.6% during the forecast period. The Key Players SpaceX (US), Iridium Communications Inc. (US), Globalstar (US), ORBCOMM (US), Viasat (US), AST & Science, LLC (US), Space42 PLC (UAE), Lynk Global, Inc. (US), Astrocast (Switzerland), and Myriota (Australia).
- Published: October 2025
- Price: $ 4950
- TOC Available:
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Self-Service BI Market by Type (Software, Services), Application (Sales & Marketing Management, Customer Engagement & Analysis, Predictive Asset Maintenance), Business Function, Deployment Model, Vertical, & Region - Global Forecast to 2021
The self-service Business Intelligence (BI) market size is expected to grow from USD 3.61 Billion in 2016 to USD 7.31 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 15.2% during the forecast period. The major growth drivers of the self-service BI market include ease of use for non-technical staff, increasing need for in-depth competitive insights, and expanding volume of business data.
- Published: October 2016
- Price: $ 4950
- TOC Available:
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Insights-as-a-Service Market by Application (Revenue Cycle Management, Governance, Risk & Compliance, Customer Life Cycle Management), Type, Deployment Model, Organization Size, Vertical, and Region - Global Forecast to 2021
The Insights-as-a-Service market size is expected to grow from USD 1.16 Billion in 2016 to USD 3.33 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 23.5% during the forecast period. The major drivers of this market include the need for improved customer satisfaction and operational performance.
- Published: December 2016
- Price: $ 4950
- TOC Available:
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Virtual Customer Premises Equipment (vCPE) Market by Component, Solutions/Tools (Virtual Switches, Virtual Routers), Service, Deployment Mode, Organization Size, Application (Data Center and Enterprises) and Region - Global Forecast to 2027
MarketsandMarkets forecasts the global virtual customer premises equipment Market size is projected to reach USD 15.3 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 40.2% during the forecast period. Key and innovative vendors in the virtual customer premises equipment market are Cisco (US), HPE (US), Juniper Networks (US), Broadcom (US), IBM (US), Arista Networks (US), Dell Corporation (US), Ericsson (Sweden), NEC Corporation (Japan), Intel (US), Wind River (US), RAD Data Communication (Israel), Huawei Technologies (China), Verizon (US), ADVA Optical Networking (Germany), Advantech (Taipei), Spirent Technologies (UK), Versa Networks (US), Anuta Networks (US), Parallel Wireless (US), Altiostar (US), NoviFlow (Canada), Cumucore (Finland), NFWare (US), netElastic Systems (US), VoerEirAB (Sweden), and Brian4net (Russia).
- Published: August 2022
- Price: $ 4950
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Audience Analytics Market by Solution, Service (Professional and Managed), Application (Sales and Marketing Management, Customer Experience Management, and Competitive Intelligence), Organization Size, Vertical, and Region - Global Forecast to 2023
The audience analytics market size is expected to grow from USD 3.61 billion in 2018 to USD 6.30 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 11.8% during the forecast period. The demand for audience analytics solution and services is expected to be driven by several factors, such as the increasing user engagement on the digital platform, the growing focus on the competitive intelligence, and the rising need to improve the audience experience. The major vendors providing audience analytics solutions and services include comScore (US), Adobe (US), Oracle (US), IBM (US), Google (US), Unifi Software (US), SAS (US), Akamai (US), Cxense (Norway), NetBase Solutions (US), Cadreon (US), Socialbakers (Czech Republic), Crimson Hexagon (US), Quividi (France), 3DiVi (US), Flytxt (Netherlands), Telmar (US), StoryFit (US), Brandchats (Spain), Verto Analytics (US), AnalyticsOwl (US), Verimatrix (US), Brandwatch (UK), Sightcorp (Netherlands), and Lotame Solutions (US).
- Published: July 2018
- Price: $ 4950
- TOC Available:
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Crowd Analytics Market by Component (Solution, Service), Application (Customer Management, Marketing Campaign Measurement, Market Forecasting, Pricing Analytics), Deployment Mode, Organization Size, Vertical, and Region - Global Forecast to 2021
The crowd analytics market size is expected to grow from 385.1 Million in 2016 to 1,142.5 Million by 2021, at a Compound Annual Growth Rate (CAGR) of 24.3% during the forecast period. The major growth drivers of the crowd analytics market include the need to install new and advanced surveillance systems and the growing need for business intelligence solutions.
- Published: November 2016
- Price: $ 4950
- TOC Available:
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NLP in Finance Market by Offering (Software, Services), Application (Customer Service and Support, Risk Management and Fraud Detection, Sentiment Analysis), Technology (Machine Learning, Deep Learning), Vertical and Region - Global Forecast to 2028
The NLP in finance market is projected to reach USD 18.8 billion by 2028 at a compound annual growth rate (CAGR) of 27.6%. Some major players in the NLP in Finance market include Microsoft (US), IBM (US), Google (US), AWS (US), Oracle (US), SAS Institute (US), Qualtrics (US), Baidu (China), Inbenta (US), Basis Technology (US), Nuance Communications (US), Expert.ai (Italy).
- Published: April 2023
- Price: $ 4950
- TOC Available:
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