Here are relevant reports on : artificial-intelligence-in-customer-service-market

• Artificial Intelligence in Marketing Market by Offering (Hardware, Software, Services), Technology (Machine Learning, Context-Aware Computing, NLP, Computer Vision), Deployment Type, Application, End-User Industry, and Geography - Global Forecast to 2035

  The Artificial Intelligence in Marketing Market is projected to experience substantial growth by 2035, driven by the rising adoption of data driven marketing strategies, automation, and customer personalization across industries. AI powered solutions are reshaping how businesses interact with consumers by enhancing decision making, predicting customer behavior, and optimizing campaign performance. From content creation to sentiment analysis, AI technologies are enabling marketers to achieve greater efficiency and precision. Machine learning and natural language processing dominate the market due to their ability to analyze large data sets, understand human language, and deliver real time insights. Context aware computing and computer vision are further expanding the potential of AI by enabling hyper personalized experiences and visual content optimization. Industries such as retail, BFSI, healthcare, and media are increasingly relying on AI tools to improve engagement, enhance ROI, and streamline marketing operations.

  • Published: March 2026
  • Price: $ 4950
  • TOC Available:

• Network Analytics Market by Component (Network Intelligence Solutions and Services), Application (Network Performance Management, Customer Analysis, and Quality Management), Deployment Type, Organization Size, End-User, and Region - Global Forecast to 2024

  The Network Analytics Market is expected to grow from USD 1.4 billion in 2019 to USD 3.6 billion by 2024, at a CAGR of 20.5% during the forecast period. Key and emerging market players include Cisco (US), Broadcom (US), IBM (US), HPE (US), Ericsson (Sweden), Huawei (China), SAS Institute (US), Nokia (Finland), Netscout (US), Accenture (Ireland), Sandvine (Canada), Ciena (US), TIBCO Software (US), Juniper Networks (US), SevOne (US), Nivid Technologies (US), Fortinet (US), Extreme Networks (US), Innowireless (South Korea), Actix (UK) and NetVelocity (US). These players have adopted various strategies to grow in the network analytics market.

  • Published: October 2019
  • Price: $ 7150
  • TOC Available:

• Vendor Comparison in Customer Self-Service Software – 2017: MnM DIVE Matrix

  The report on “Vendor Comparison in Customer Self-Service Software” based on the MnM DIVE methodology, covers the comprehensive study of the key vendors offering solutions for customer self-service software. The report will help stakeholders to analyze detailed information regarding their competitors on the basis of their product offering and business strategy. The report analyses major players that offer customer self-service solutions and outlines the findings and analysis on how well each customer self-service software vendor performs within our criteria.

  • Published: March 2017
  • Price: $ 4950
  • TOC Available:

• Threat Intelligence Market by Solution (Threat Intelligence Platform (TIPS), SIEM Integration), Service (Risk Assessment and Threat Hunting, MDR), Application (Incident Response, Fraud, Threat Hunting), Vertical, Region - Global Forecast to 2030

  The threat intelligence market is projected to grow from USD 11.55 billion in 2025 to USD 22.97 billion by 2030 at a compound annual growth rate (CAGR) of 14.7% during the forecast period. Palo Alto Networks (US), Cisco (US), Check Point (Israel), CrowdStrike (US), IBM (US), Recorded Future (US), Google (US), Flashpoint (US), Group-IB (Singapore), Kaspersky (Russia), Trellix (US), Rapid7 (US), Fortinet (US), ReliaQuest (US), CPX (UAE), ZeroFox (US), Orange (France), Anomali (US), Resecurity (US), and Help AG (UAE) are some of the key players in the threat intelligence market.

  • Published: August 2025
  • Price: $ 4950
  • TOC Available:

• Cloud Data Warehouse Market by Application (Customer Analytics, Business Intelligence, Operational Analytics, Predictive Analytics), Vertical, Deployment Model, Type (EDWaaS & ODS) & Organization Size - Global Forecast to 2026

  The global Cloud Data Warehouse market is expected to grow from USD 4.7 billion in 2021 to USD 12.9 billion by 2026, at a compound annual growth rate (CAGR) of 22.3% during the forecast period.The key players AWS(US), IBM(US), Microsoft(US), Google(US), Oracle(US), SAP(Germany), Snowflake(US), Micro Focus(UK), Teradata(US), 1010Data(US), Cloudera(US), Pivotal(US), Yellowbrick(US), Veeva Systems(US), Actian(US), Marklogic(US), Netavis Software(Austria), Solver(US), Accur8 Software(US), AtScale(US), Panoply(US), SingleStore(US), and Transwarp(China)

  • Published: August 2021
  • Price: $ 4950
  • TOC Available:

• Emotion Analytics Market by Type (Text, Facial, Speech, and Video Analytics), Application (Customer Experience Management, Competitive Intelligence, Sales and Marketing Management), Organization Size, Vertical, and Region - Global Forecast to 2024

  The global emotion analytics market is expected to grow from USD 2.2 billion in 2019 to USD 4.6 billion by 2024, at a Compound Annual Growth Rate (CAGR) of 15.8% during 2019–2024. Major vendors in the global emotion analytics market include Affectiva (US), Beyond Verbal (Israel), iMotions (Denmark), Kairos (US), Noldus Information Technology (Netherlands), Cogito (US), Tobii (Sweden), Sentiance (Belgium), NVISO (Switzerland), Lexalytics (US), Sensum (UK), IBM (US), Microsoft (US), Google (US), Gorilla Technology (Taiwan), Adoreboard (Antrim).

  • Published: July 2019
  • Price: $ 4950
  • TOC Available:

• Service Analytics Market by Business Application (Customer Service Analytics, Field Service Analytics, and IT Service Analytics), Component (Solution and Services), Deployment Model, Organization Size, Industry, and Region - Global Forecast to 2023

  The service analytics market is expected to grow from USD 546.4 million in 2018 to USD 1,056.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 14.1% during the forecast period. Factors, such as the rise in the need for constant and effective interaction with customers to ensure prompt and proficient services and competitive pressure to become more data-driven are expected to drive the growth of the global service analytics market. Vendors providing service analytics software and services include Oracle (US), Salesforce (US), ServiceNow (US), SAP (Germany), SAS (US), Tableau (US), Microsoft (US), ClickSoftware (US), Centina Systems (US), Paskon (US), Numerify (US), Field Squared (US), Helpshift (US), Aureus Analytics (Singapore), NetEnrich (US), BlueFletch (US), mobi corp (US), DataHero (US), Agile CRM (US), Sisense (US), and MicroStrategy (US).

  • Published: September 2018
  • Price: $ 4950
  • TOC Available:

• Social Media Security Market by Solution (Monitoring, Threat Intelligence, and Risk Management), Service (Professional Service and Managed Service), Organization Size, Industry Vertical, and Region - Global Forecast to 2023

  MarketsandMarkets forecasts the global social media security market size to grow from USD 895.6 million in 2018 to USD 1,970.6 million by 2023, at a Compound Annual Growth Rate (CAGR) of 17.1% during the forecast period. Increasing adoption of enterprise social media and the need for organizations to secure their social media platforms and networks against malicious attacks are expected to drive the adoption of social media security solutions and services. Moreover, the SMEs segment is gaining high traction in the market, as SMEs are more vulnerable to internal and external data breaches through social media platforms and the cost of breaches would be high for these enterprises. With the adoption of social media security solutions, organizations can effectively maintain, monitor, and manage their social media platforms from data breaches. Major vendors in the social media security market includes Sophos (UK), Trend Micro (Japan), Symantec (US), Micro Focus (UK), CA Technologies (US), ZeroFOX (US), RiskIQ (US), SolarWinds (US), Digital Shadows (US), Proofpoint (US), LookingGlass Cyber Solutions (US), KnowBe4 (US), Hootsuite (Canada), Centrify (US), Social Hub (Europe), Brandle (US), DigitalStakeout (US), Bowline Security (US), Social Sentinel (US), SecureMySocial (US), Hueya (US), CSC (US), CoNetrix (US), Crisp Thinking (UK), and CrowdControlHQ (UK).

  • Published: August 2018
  • Price: $ 4950
  • TOC Available:

• Telecom Order Management Market by Solution (Customer Order Management, Service Order Management, and Service Inventory Management), Service, Network Type (Wireline and Wireless), Deployment Type, and Region - Global Forecast to 2022

  The global telecom order management market accounted for USD 1.80 Billion in 2016 and projected to reach USD 3.22 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 10.4% during the forecast period. Key players in the telecom order management market include Cerillion (US), Cognizant (US), Ericsson (Sweden), IBM (US), Oracle (UK), ChikPea (US), Comarch (Poland), Fujitsu (Japan), Intellibuzz (India), Mphasis (India), Neustar (US), and Pegasystems (US).

  • Published: November 2017
  • Price: $ 4950
  • TOC Available:

• Field Service Management Market by Solutions (Scheduling, Dispatch & Route Optimization, Work Order Management, Reporting & Analytics, Inventory Management, Customer Management, Service Contract Management, and Other Solutions) - Global Forecast to 2030

  The global field service management (FSM) market is expanding rapidly, with a projected market size anticipated to rise from about USD 5.10 billion in 2025 to USD 9.17 billion by 2030, featuring a CAGR of 12.5%. The major players in the field service management market include Oracle (US), Microsoft (US), Salesforce (US), IFS (Sweden), SAP SE (Germany), Infor (US), Trimble (US), Comarch (Poland), OverIT (Italy), PTC (US).

  • Published: November 2025
  • Price: $ 4950
  • TOC Available:

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